198 comments found.
Where do I change the actual footer content ? I see where to turn it on or off but where/how do i update the actual content?
Hello! The footer columns content can be changed in Appearance=> Widgets http://prntscr.com/fzh466
How do I change the default category page for the masonry with sidebar? I would like to use masonry with right sidebar as a template for the list of posts. Is possible?
Hello! Thanks for the purchase. Have you already read the documentation that comes with the theme?
Yes. I have not found how to do it there.
One note: I am referring to the category of the blog and not the list of products.
In the listing of blog posts the sidebar does not appear. Also in the tag listing does not appear. Is it possible to make it appear? Is it also possible to show how masonry?
Is it really necessary to create a page for each blog category? I have 30 blog categories. Do I really need to create a page for each? And also a page for each tag?
Hello! The categories and tags are system pages, there is no option at the moment to display them in masonry style, only the blog post listing available for the masonry
Ok. How do I put the list of posts for each blog category in the masonry style?
Hello! Please add Featured Blog Posts element http://prntscr.com/fzh56k => select Types and click Build query http://prntscr.com/fzh6j9 => type the required category in the field http://prntscr.com/fzh5sk
Thank you!
Hi, I should activate the theme again to use all functions. But when I do, it tells me that the code has already been used. What should I do? I downloaded the new version on the server yesterday.
I have not activated it anywhere else.
Hello! Please send your purchase code to support[at]gt3.zendesk.com We will check the info and code registration.
Is there a way to list products via a category? For example.. i would like to create a menu page that when clicked, only shows the items in that category… I am also not able to add a left menu for navigation… the theme doesn’t seem to like it.. is there a shop layout that allows for left menus?
Hello! Yes, you can create menu link that will redirect you to the specific category. Please use Custom menu link options and linl menu item to the required page. Did you use GT3 Header Builder? http://prntscr.com/fx1mqj You can move menu to any section you need.
Hey Quick question before i purchase , is it possible to change the menu back ground with a specific picture ? the whole menu back ground and not menu item
Hello! You can change header color and background opacity, but there isn’t option to upload an image.
Any advice on how to do that, if there is an option of how to go around that, i will purchase immediately, such an amazing theme by the way
You can purchase the theme. There isn’t option to do that, but we will provide custom css to make it possible to display an image background at the header.
great purchasing right now ..
Ok i have purchased the them kindly email me the custom css , i would like to be able to have different menu backgrounds for different pages..thank you
Can you please send your mail to support[at]gt3.zendesk.com? We will provide the required details.
i have existing woocommerce data… if i import the demo data.. will it over write my current products and sales or does i tjust append?
Hello! The demo import will not overwrite your current products or any other woocommerce content.
Your theme is incredible, really beautiful. Everyone liked it!
Thanks a lot. p.s. if you have a minute, please rate our theme https://themeforest.net/downloads
I previously rated 5 stars and deserved.
Thanks for your kind words 
Can I use the same license in the localhost environment? I will use the license in only 1 domain, however I need to test in the localhost environment. I can?
Hello! Thanks for the purchase. Sure, you can. Once the project is ready locally simply deactivate the code and activate it again on the live website
I could not install on localhost. I had to reinstall the theme in my .com.br domain but the Activation message is showing up. I bought the theme but did not know I could not reinstall wordpress. Could you allow activation?
The “This purchase code already activated!” message is appearing.
Before reinstalling the theme you had deactivate the code. Please send it to us we will deactivate it. You can use the contact form on our tf profile page
I was able to activate the theme. Thank you very much!
Thank you!
the gt3 quantity spinner is not displaying on single product page, pls could you advise
Hello! Please send more detailed info and website access to support[at]gt3.zendesk.com. Our support staff will assist you.
How does it work the updates? If you do an update of the template, the translation .pot file will be overwritten? Updates of theme plugin are also included in the theme updates?
Hello! Yes, we do have auto updates but you can disable it
The theme updates include plugin updates as well
Thank you!
A pre-sale question. Does this template work with Wordpress 4.8 and Woocommerce 3.1.0? Is up to date? Do you have good documentation and explanatory videos?
Hello! Sure it’s compatible with latest wp and woocommerce it’s mentioned on the item page. Yes, we have documentation
Thank you!
Is it possible to include Facebook share buttons on the product page?
Hello! You can use some 3rd party plugins to do that.
hi, the theme looks great, but listen! i activate its licence on the wrong site by mistake, now i am trying to do it in the right one but nothing it still told me its already activated..so what should i do now? i hope you find me a quick solution because costumers are waiting!!!
Hello! Thanks for the purchase. You can deactivate it on that website and active on the right one
Why I am getting error – Parse error: syntax error, unexpected T_FUNCTION in D:\Hosting\5200043\html\jewelsbyherrel.com\wp-content\themes\wizestore\woocommerce\wooinit.php on line 182
Changed in WP memmory limit doesn’t help. Please look into this asap
revolution slider and Visual composer plugins are pre packaged but not getting installed ….
Hello! Thanks for the purchase. Please make sure that you are using the latest theme version 1.0.4
yes its latest I downloaded today itself
Then please provide your wp-admin and ftp details and we will check it for you. You can send them via a contact form on our tf profile page
Already sent to your email id. Request id is 5172
Got it, our staff will check it shortly.
Before purchasing this template – i need to know the fllw: 1. Is the template designed for variable products also – don’t see this in your design, but this is of course important for controlling of stock, on various size and colours, based on SKU 2. Don’t see any samples – displaying normal – size / colour options, before checkout. Have you make such a sample on the template?
Please let me know as soon as possible….
Hello! The theme supports the entire WooCommerce functionality.
Great – might be worthwhile mentioning this in yr description, and maybe displaying samples of it
You can see the info http://gt3demo.com/wp/wizestore/product/hooded-bomber-jacket/ and if you open http://gt3demo.com/wp/wizestore/shop/ you will be able to filter by the color etc http://prntscr.com/fsq905
That’s awesome – how did you setup the filter by colour, that you display on http://prntscr.com/fsq905 – it’s not installed on the demo, and don’t see it the documentation either?
Would also like to have info about how to add currency selection, that you also have on yr demo – you have the code for that?
Hello! Thanks for the purchase. 1. You have to install https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/ it should appear on your page. 2. That currency selector is used for the demo purposes only, its a static HTML code.
Don’t forget to add widgets to that filter http://prntscr.com/fsu3lq
Yes – filters working great now. You have that static HTML code?
Yes, we do. Here you go https://jsfiddle.net/f0wk2m8r/
I have a problem with Register Now. When I clicked that button, it went to admin.php?page=Wizestore&tab=18, but it is GT3 Header Builder tab. I do not see any Register tab.
Hello! Thanks for contacting us. Please make sure that you have the latest theme and plugin versions. There was an update yesterday.
Yes, I already updated to 1.0.4 . Which plugin I need to update?
Its a core plugin, it should require an update as well. It’s version 1.0.4 as well.
Is it the core folder in the theme folder?
It will much easier and faster if you provide your wp-admin details and we will take a look. You can send them via a contact form on our TF profile page. Thanks
Its worked. Thanks you!
Nice to hearing it
I´m having trouble uploading my logo in the header. It worked 2 days ago and now it´s gone. There isn´t even an option to upload it anymore.
Hello! It sounds really strange because we do not provide auto-updates at the moment. If you provide your wp-admin details we will take a look. You can send your site credentials via a contact form on our TF profile page.
can you send me a link to where I can send you my credentials please?
The contact form is here https://themeforest.net/user/gt3themes
How do I reactivate my purchase code? I am working my local machine and I am having to start over and it won’t let me reactive.
Hello! Thanks for the purchase. Please make sure that you have internet connection when you try to activate the theme on your local server.
I did, I started over and it won’t let me reactivate the theme.
You had to deactivate it first. Please provide your Envato purchase code to help at gt3themes dot com
Also, I am trying to import the demo. It gets to 90% and errors out. What do I need to do to fix this?
There can be an issue with your local server settings. Our customers did not complain about such issues.
Hi , your theme is really awesome, i have a problem with the “GT3 Header Builder” , i would use a shortcode in it but dont work, i use the shortcode in the Text\Html spot
Hello! Please send more information to help at gt3themes dot com and we will take a look. Don’t forget to provide your site credentials. Thanks
I had sent an email 2 days backto support team but did not get any response yet. My client has purchased a wp theme Wize store.
When I am trying to activate this theme I am getting Registration connection error. I had shared the login details in email .. Please look into this and help at the earliest
Hello! Where did you send it to? Can you please share the ticket ID?
Your request (5172) has been received and is being reviewed by our support staff.
To add additional comments, reply to this email.
5172 must be a ticket ID
Checking…
Yes, we see your request. It wasn’t submitted 2 days ago. You’ve sent an email yesterday evening when our support staff was out. We usually response within 3-4 hours during the working hours. The information has been passed to our developers, they will check it and get back to you via ticket response. Thanks for understanding.
thanks
