198 comments found.
What is the feature on one of your slider sections that has 4-5 little circular links to products in the shop that displays the price of the item when you hover over it? Is this a feature in the Slider Revolution plugin itself?
Hi there! Can you please provide a screshot of the section you are referring to?
In the slider image on the Fashion template (with the caption text “We are Fashion Revolution”) the two girls are in the photo, with various fashion pieces placed around them, there are 4 little red circles placed over the image displaying the price, and then you hover the mouse over the red circles, the text changes from the price to the item description (eg. “White Purse”) and clicking the red circle then takes you to the product page in the shop
Yes, that’s a part of the slider.
May i ask what this feature is called so i can look into it before i buy the theme?
It’s a custom made circle in the slider.
Thank you so much, really appreciate your help!
Thanks for your interest in our theme.
I purchased the theme today and have attempted to install and keep getting this error:
Fatal error: Class ‘ReduxFramework’ not found in /home/content/68/9202368/html/caribbeanfoxy/wp-content/themes/wizestore/core/metabox_config.php on line 908
I have downloaded a new copy and attempted to reinstall and keep getting the same error. Please Advise. Thanks
Hello! Thank you for the purchase. It looks really strange. Please provide your wp-admin and ftp details and we will check it. You can send them via a contact form on our TF profile page. Thanks
Resolved: I had to download the ReduxFramework plugin directly and install. Thanks.
Ok, if you have some questions or concerns please feel free to ask
Do you have a admin demo? i want to see the backend… how easy is to use.
Hello! Unfortunately, we don’t have this type of demo. But I will gladly answer all your questions and provide theme options screenshots. Also you can watch some video reviews https://www.youtube.com/watch?v=PG3AvKDI1CU&list=PLjzPsBewXSSMWhq6lIzmFsn24VsV9TFXR
Hi, does the theme fully support RTL languages like Hebrew or Arabic? Thanks.
Hello! Unfortunately, the theme isn’t RTL ready but we are working on its support at the moment.
Hi,
Is functionality included? Like newsletter subscribe popup and Deal of the Day countdown.
Thsx Marcellino
Hello! Yes, it does. You will have the exact copy of the demo page. Thanks
I bought the wizestore theme and I am trying to install the demo. Maybe there is a plugin missing? I have been working on it for quite a while and it looks like this http://sparklingalchemy.com/ It has code all over. Can you point me in the right direction? Thank you.
Hi there! Sure, please provide your wp-admin details and we will check it. You can send them via a contact form on our TF profile page.
Hi, Can you send me a link to the TF profile page. I see no contact page on your website.
Here is our TF profile page https://themeforest.net/user/gt3themes
I messaged you.
We will check it and get back to you shortly
Thank you. I really appreciate the help!
Thank you for choosing our product
Hi All,
I bought this theme recently but now i get this error message saying “Purchase Validation! Please activate your theme” I tried using my purchase code which came with the theme but doesn’t work as well. Could you please help me with this as I have to install this theme on my site ASAP.
Thank you
Hello! Thanks for the purchase. Sure, please send your wp-admin and purchase code via a contact form on our TF profile page https://themeforest.net/user/gt3themes
Hi Thanks for the quick reply. I just sent all the necessary details via form
Hi Thanks for the quick reply. I just sent all the necessary details via form
Hello , i have a problem to display different product in page . When i try to display the product in a page , there is nothing appear.
you can click on that link to see ==> https://likenever.ca/categorie-produit/for-woman/leggings-for-woman/
normaly i have 4 product in the category leggins. But when click on the bottom i saw nothing.
Can you please check and tell me please.
my website : https://likenever.ca/
Hello! Please send your support request via GT3 account. In case you don’t know where to register this account, please watch the video http://prntscr.com/gq76gc Our support staff will check your installation and provide more detailed info. We need to get website access to assist you. Thanks
Hello , i dont know how to registe a GT3 account , the link you provide me does show me any video to watch . Can you be clean with you explication ?
While activating the purchase code there is an option to srt up an account with our company where you can manage all your purchase code and get dedicated support. If you provide your site credentials and the purchase code we will check it for you. You can send the details via a contact form on our TF profile page
Hi, i have a problem, i bought this theme but now i see this message: Purchase Validation! Please activate your theme, i try with my purchase code but doesn’t work, please help i need activate my theme again, thanks
Hello! Thanks for the purchase. Please provide your wp-admin details and purchase code and we will check it for you. You can send them via a contact form on our TF profile page https://themeforest.net/user/gt3themes
Desactivate for reactivate my licence? I really love your template thank you. I dit install that template on a test server but now want to move in the right server but How can I desactivate and reactivate my license?? Thank you
Hello! Thanks for the purchase. While activating the theme you had an option to set up gt3themes account where you can manage all your license code and get dedicated support. If you provide your license code we will check it for you. You can send the code via a contact form available on our TF profile page. Thanks
Hello thank you for answering. I email somewhere but I am not sure it’s the right place can you paste the right links please?
Please use the contact form on our TF profile page
Where?? I email couple places and they said it’s not them I have to email the author 
I feel like loosing so much time
You can find the contact form here, on our TF profile page https://themeforest.net/user/gt3themes
they said they don’t support anymore please anyone help me I always get : This purchase code already activated!
and it’s not registered anywhere
It’s impossible to get such a response, please send your site credentials and purchase code and we will check it. Pleas use that contact form
When I use the contact form they said they don’t give support anymore
Important! The forum isn’t available for support anymore. We will provide support via GT3 accounts. Please register your profile in Product activation area in your theme. You will get access to your account in GT3 end. There you will be able to manage your orders, codes and ask for support.
but I can not register the code it says : This purchase code already activated
I’m asking you to send your site credentials via a contact form available here https://themeforest.net/user/gt3themes please do that.
Yes that’s what I did
and they told me that I have to send to the author.
I did then they said to email to the forum,
then the forum told me to email to gt3
and that’s why I am ending here again
I’m the author, please send it once again via that contact form, the link is above
Is it possible to add the “wishlist” heart icon in the menu right next to the cart and search icon?
Hello! We can help you to that
Hi i would like to know if it’s possible and easy to customize the shop / single product page. for example 1 ) can the image change when i choose the color of the product ?
Hello! The Woocommerce provides this functionality in attributes section. You will be able to set image for every color in admin settings.
Hello, after the latest update, the Visual Composer keeps having issues and doesn’t load, and the Quick View window does’t fit the contents like in the Preview of the theme. I have to scroll down for the other product pictures to show up. I’ve been contacting the theme support and author several times and nothing happened. Please help.
Thank you in advance, Emilia
Hello Emilia! Where did you write your support request? Did you register GT3 account in Product activation area? We need more detailed info to provide any assistance. Please indicate theme version, provide links where we can see described issues.
I asked our team to check our support desk. Looks like you didn’t receive our replies http://prntscr.com/gnwfzv
Hello, no I never received those replies. I did register my GT3 account and email, submitted several tickets from there but never received a reply nor do I see anywhere to search for one. Also the Ultimate WooCommerce Brands PRO does not load anymore because of the Visual Composer and I have products to add and I can’t change the settings since nothing loads.
Are you sure that email you added us correct? Did you check your spam folder? We replied on all your emails http://prntscr.com/go91c1 http://prntscr.com/go91ly And here is the answer on your requests http://prntscr.com/go91qn
Hello. I am trying to understand why you are not providing Visual Composer support for the one that comes with your theme. As I haven’t purchased it separately and directly from them, I will not receive support. In my opinion then you are supposed to solve all the issues with the Visual Composer you provide even if they are 3rd party.
The plugin that I paid for, Ultimate WooCommerce Brands PRO, does not work anymore with visual composer, but it used to, before i made the update of your theme. Now, all the items that I added in the page ” Products by Brand” are no longer editable or can be added because the Visual Composer keeps loading and loading and nothing happens.
Hello! We support Visual Composer plugin. But we don’t support conflicts with the 3rd-party add-ons or plugins that we don’t use in our theme. The Composer is added to build pages. You added absolutely another plugin that we don’t use. Why don’t you want to contact Ultimate WooCommerce Brands PRO developers and ask for support?
Hello, I have two pre-purchase questions. 1/ I see from your demo that the theme shop pages take a few seconds to load (there is a loader image). Is there any reason for this ? Do you think it is possible to display pages quicker ? 2/ How long do you usually maintain your themes after the first release, to update it and to make it compatible with future releases of Wordpress and Woocommerce ? Many thanks in advance, Kind regards, Nathalie
Hello! 1. The server needs time to load the content. The speed will depend on your server parameters. 2. We always try to keep all our products up to date and update all the ones asap.You can see that the theme was released on 24 May 17 and update was released last week. So we do all the best to keep it up.
Hi I am having a problem with this theme, it seems that it does not show the price filter in the shop side bar, how can I fix this?? (EDITED: All set it was my mistake) Great Theme
Hello! Nice to see everything is ok
i bought this template, install it on my server … after this migration to another server and still keep asking me for the code. I need a solution, please.
Hello! Thanks for the purchase. All that you had to do is to log into your gt3themes account, deactivate the code, and once your site is ready on another server, simply activate it within your WordPress dashboard.
Hi I have purchased this theme last week and i have already activate my theme and since 6 days i have the red banner wich says “please activate the theme” how can i remove it?
Hello! Please provide your wp-admin details and we will check it. You can send it via a contact form available on our profile page https://themeforest.net/user/gt3themes
I activated the theme using my purchase code but before i updated my url and now that ive updated the url i get the purchase validation screen again and when i add the code it says already activated….
Hello! Thanks for the purchase. That’s correct, you can use one license for only one project. And if you move your website from one domain to another you have to log into your gt3themes account, deactivate the code then active it again. If you provide your site credentials and purchase code we will check it for you. You can send them via a contact form available on our TF profile page.
Hi I have again the same problem with the purchase code! WHAT HAPPEN WITH THE THEME….
Hello! Do you have the issue for the first time? Can you please provide us with your purchase code and wp-admin details? That issue has already been fixed. You can send them via a contact form on our tf profile page. Thanks
hi i have a problem with the masonry media grid , i cant upload more than 5 or 6 images , but with the text shortcode i can add the image manually, in the preview of the page he gallery is showed right, but when i publish the page the gallery dont appear i have to reload the page . how i can fix ? thx
Hello! Thanks for the purchase. Please log into your gt3themes account and submit your site credentials (wp-admin details) and our support team will check it for you
