76 comments found.
I like your theme, but I have a few questions before purchasing: https://wordpressthemes.live/WCG8/WCM187_wooti/flower/
1. Is it possible to add SEO text to the store page and product category page? Does it have a full-featured editor for adding SEO text, headings, bulleted lists, and other HTML tags? Please show a screenshot.
2. Can users view price variations for a single product by clicking on different sizes or colors on the store page? (Not within the product, but in the main store without opening the product itself.) 3. Can you provide test access to the admin panel so I can see how the logic is implemented and whether the necessary functions are available before purchasing? Perhaps you have a test site for this purpose – that would be great.
4. Can I reduce the size of the image block on the product page so it looks cleaner on mobile? (They currently take up a lot of vertical space)
5. Can I change the row structure on the product page (for example, move the “price” block and “buy” buttons higher, and move the text fields down)?
6. Can the Categories slider (currently on the “Shop By Categories” main page) be placed above the products in the store?
7. Can the filter button be made floating while scrolling (for example, pinned to the left so it’s always visible to the user)
Here’s a video showing how automatic price calculation for a specific color or size works in-store, without having to go to the product page. I need to display several bouquet options to choose from (10 pcs, 20 pcs, 50 pcs, or 100 pcs), so that users can click on each option to see the price immediately, without having to go to the product page.
https://drive.google.com/file/d/1NPb2O9s8daptKNJBgmEMD-wYu_XqxNnH/view?usp=sharing10 pcs, 20 pcs, 50 pcs, or 100 pc https://drive.google.com/file/d/1DYSlJtoEQl7vA4bcTR-lWuR-gTzGPdyf/view?usp=sharing
Contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new
What does tech support have to do with my question? It’s not a technical issue. I get the details for pre-sale questions, and that’s what this section is for.
The questions are technical that our technical team can answer.
The theme is fast, well-coded, and support is always there when I need help. Highly recommend this theme and team!
Thank you for your feedback.
Hi, your demo is not working.
It’s up an running now. Thank you for letting us know.
I want to confirm how our theme handles a three-tier or more levels category structure in WooCommerce and what you recommend for the setup:
Target structure
Level 1: Category (e.g., Men, Women, Home) Level 2: Subcategory (e.g., Men → Shoes) Level 3: Sub-subcategory (e.g., Men → Shoes → Sneakers)
Is there any plugin that can do this?
Contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new
During installation/activation, the error message shows: “Unable to connect to the license key API server. Please ensure that the curl module is installed and enabled in your host server’s PHP version.” But I have already installed the curl module.
Please Contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new
can use RTL?
It does not includes RTL Support.
Hi, One question, How can I use this theme for selling digital products? For example, after ordering, customers can download the products, such as photos or images.
is there any option to use this theme for downloading/buying digital assets, such as files from dashboard of the user
Thanks
For technical support: Contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new
Hi, This is not a support question.,
This is a question related to the product feature/possibility.
Can you answer?
Your question is not theme related feature. It is general question, which is not our scope of answer.
But, You can add WooCommerce Digital products it is default feature of woocommerce.
You can read more here: https://woocommerce.com/document/digital-downloadable-product-handling/I have a suggestion for improvement. The button for ordering products on the page is too long, which affects the aesthetics. I hope it can be shortened to a normal size.
Thank you for suggestions. Forwarded this to our dev team, will be available this option in future version of theme
why isnt there an option to activate the comment box on my e-commerce website. does that happends to everyone or is there something i will need to do in other to get that working?
You have to enable it from woocommerce settings
For any technical questions contact our technical team https://templatemela.freshdesk.com/support/tickets/newi tried all that and nothing changed 1. Enable Reviews in WooCommerce Settings 2. Check Product-Level Review Settings 3. Ensure Comments Are Enabled in WordPress Settings 4. i enabled theme advance review
i tried all the above methods and nothing happened
Contact our technical team https://templatemela.freshdesk.com/support/tickets/new
when add purchasing code or email than give error “TemplateMela license has not been activated! Activate the license to enable remote updates and theme support.”
Contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new
I only want the theme in this link: https://wordpressthemes.live/WCG8/WCM187_wooti/flower/# Can you give me a reasonable price?
This is whole theme together, it can not sell separately.
hi， can your theme create tab slider grid categories in elementor
Thanks
It does not category widget with tab slider.
the download file in download area not same theme showing another theme files what’s the wrong ?
Please contact our technical support team at https://templatemela.freshdesk.com/support/tickets/new
I don’t have any payment modules enabled.on my website My payments methods. i want to put them on the list of the checkout sections areBANK TRANSFER Crypto( BTC/USDT) REVOLUT APPLE PAY. please help me Anable them . And Also write that ” CONTACT US FOR PAYMENT DETAILS. bellow the above payment informations
i have created a new support ticket for it but havent gotten a responce
You will get reply only via support ticket. Please be patience.
Hello when a product is added to carts on my website and when checkout is click it does not show the various fields to fill shipping informations to complete the order. I have created a support ticket and attached some screenshots. But haven’t gotten any replies yet. Please your team should visit my website and fixed it immediately
Provide support ticket ID , I will ask the team to check and set priority.
Yes I’ve contacted and creat a support ticket but haven’t received replies
Found your support ticket, You just create ticket in 30 minutes, please allow some time to get our technical support to work with this.
Please I want you to reinstall the Medical demo on my website at fresh so that I can start customizing
I have checked the support ticket, 73394 Our technical team asked you to increase the php limits.
Reply them after increase php limit, they will re install theme for you.
Yes I have already increased all the PHP limits
I’m having a little problem with the medical demo customizing it. i want your team to reinstall it and install it back at fresh so that I can start all over again.
Best regards
OK they will reinstall it for you. Contact them via support ticket
I have just contacted them by creating a new support ticket. Waiting on reply
After importing the Medical demo, my website does not look like the demo everything is 404 I followed the Steps 8 and 9. I also followed all the steps on the Common installation issues and this issue was not fixed. I have even created a ticket I got a response from the suport team that I should send my WP Login I sent everything but still haven’t received any response since yesterday Please, fix this issue so I can proceed with my website.
Please provide Ticket ID, I will set priority and resolved as soon as possible
73394
Ticket ID #73394
Please fixed it fast as possible thanks
Our team is already working on the site, you can see the progress by looking the address of your website. Once our team finish, you will get reply as soon as possible.
Okay thanks
After importing the Medical demo, my website does not look like the demo i choose I followed the step 8 and step 9 on the documentation . I also checked common installation issues and this issue was not fixed.
Please I will be happy if the problem is fixed Best regards
Our technical team will help you, Please contact our support team at https://templatemela.freshdesk.com/support/tickets/new
Thanks for your support it has been fixed I will keep in mind to reach out in case of any difficulty Good work Good luck with sales
Happy to hear that it has been fixed. Have good day!
Hello, I’m planning to use your theme for a WordPress dropshipping website. Before purchasing, I’d like to confirm whether your theme is fully compatible with the following plugins:
AliDropship
Spocket
Printful
DSers
Stripe
PayPal
Telr or PayTabs
Please let me know if your theme supports these plugins without issues. Thank you in advance!
We haven;t tested our theme with those plugins, some customers found conflicts with AliDropship and Printful
Good work, Good luck with sales.
Thank you 
