1203 comments found.
Dear A-Works, thanks for your beautiful theme. I have a simple question. I tried my best, but can’t find the solution. How do I define, that the excerpt is not only shown at the starting page but also at beginning of a post? thanks a lot!
Hi friend
hope you are fine,
Thank you for purchasing Writing, I’m glad that you like it! Can you please identify the question more? Writing shows by default the first 200 character of the post as an excerpt, unless you have already set an excerpt for the post. Do you want to show the set excerpt at the beginning of posts?
Thank you for your patience 
Thanks for your reply. Yes, I want to show the set excerpt at the beginning of posts.
Ok, this option isn’t available but it can be added by custom code. Please contact me at support[at]ahmad.works and I will send you the code 
hi, I Bought this template two years ago now I moved my blog to another domain, how I have to do with a license?
Thank you
Hi friend
hope your weekend was great,
No need to buy a new license, you can use license per website regardless of the domain 
Please feel free to ask anything, we are here to help!
Ok, But where i have to put it?
WP shows me always an error message 
You don’t need to put the license, Can you please write me the error message?
This is the message, It never save my template edit like logo or sidebar position
The “Regular License” of Writing theme gives you the write to use it in one website only, if you want to use the theme for multiple sites, you need to purchase a license for each site. thanks.
This is an info message that can be dismissed easily, you can dismiss it by clicking on x on the top right.
Please make sure that you have the latest version of Writing by updating the theme via Envato Market plugin 
Let me know the feedback!
Hi, I updated it but It doesn’t work! In the preview i can see the sidebar but in the real website i can’t 
I see, can you please send me login info to support[at]ahmad.works so that I can check this issue for you?
Some news?
The login info isn’t correct, please check and let me know so that I can fix the issue for you 
Thank you for your patience!
Dear author, yesterday I switched from PHP 7.4 to PHP 8, but I experienced a severe issue. When I try to load an image on the media library the process fails and an error message is displayed.
I asked the hosting support people and they told me the problem is caused by one of the plugins, that is not compatible with PHP 8. So I disabled all the plugins, except the Writing Core plugin (I can’t disable it!) and the problem still remains.
Is Writing Core plugin compatible with PHP 8?
Have you any hints to understand the problem?
Thank you very much.
Hi friend
hope yo are fine,
Can you please send me login info to support[at]ahmad.works so that I can investigate the issue and fix it for you?
Thank you for your patience!
Hi friend,
I’ve just sent the email to you.
Please don’t forget the other questions for which I’ve already sent an email… 
Thank you very much and have a nice weekend!
Got it
Thank you, please stay tuned while I check them for you.
Ok, thank you.
Don’t hesitate to contact me if you need further information. 
I’ve tested the plugin and tried to upload an image on the post and it worked great. Can you please let me know which browser are you using?
Thanks!
I used Mozilla Firefox.
Have you switched to PHP 8 before loading the image? Because I currently use PHP 7.4.
When I switch to PHP 8 and try to load an image I get the following message:
“La post-elaborazione dell’immagine è fallita, presumibilmente perché il server è occupato o non ha abbastanza risorse. Potrebbe essere d’aiuto caricare un’immagine più piccola. La dimensione massima suggerita è di 2500 pixel.”
that means
“The post-elaboration of the image failed, probably because the server is busy o it hasn’t enough resources. It could be useful to load a smaller image. The maximum suggested dimension is 2500 pixel.”
The size of the image I tried to load was 62 kBytes (small enough). I tried to load smaller images, too, but I got the same failure message. As soon as I came back to PHP 7.4 I didn’t get that message any more and I succeeded to load any images.
Please try and let me know the feedback!
Hi friend, I followed your hint and it worked! Now I use PHP 8.0 and I can load images correctly. Thank you very much and Happy Easter!
You are welcome anytime friend
Happy Easter to you too!
Hi,
I am planning to start with blogging and embed my podcast (audio) and videos (YouTube/Vimeo) in my posts or have a different page for those. Later this year, I am planning to launch my online courses. What I have in mind to use Thinkific/Teachable as a platform and use it as a customized subfolder like courses.domain.com.
Will I be able to do this with this template? Thanks.
Hi friend
hope you are fine,
Writing is perfect for blogging and embedding videos, but it currently doesn’t support courses platforms, it may need customization which we can provide as a custom service for a fee 
Please feel free to ask anything, we are here to help!
Thanks for response. Will email you.
Hi friend 
Sorry for the delay, I’ll check the email right now. Thank you for your patience and understanding.
Hi again friend,
I realized that my site, which has the latest version you have made available, lies with a bug in the menu view, so that the menu is occupying half of the mobile screen. See that when opening the site, the menu seems to “go down” automatically. To make it easier, I took a screen print showing, see the link https://postimg.cc/21g5NFrc
I did not move on anything on the site to cause this problem.
Can you help please?
Best regards,
Hi friend
hope you are fine,
Thank you for reporting, I will need to investigate the issue, can you please send me login info so that I can check it and fix for you? 
Hi,
I just emailed it as requested. The subject of the email is “Problem reported on ThemeForest”.
Thank you and I am waiting for answers and feedback.
Best regards,
Hi friend. Do you have news or information?
Hi friend
hope you are fine,
I’m really sorry for the delay, we are back to full support now. I’m checking your emails now please stay tuned 
Thank you for your patience and understanding!
Dear author, is it possible to put only some words of the post title in “bold italics” instead of “bold”?
Thank you.
Hi friend
hope you are fine,
Yes you can, just include the words you want in <i /> tag like this:
This is <i>an</i> example.
Please try and let me know the feedback!
Great! It works perfectly.
Thank you.
Dear author, I’d split the Meta information. I’d like to put some Meta information BEFORE the content of the post (Author, date, Category) and some of them AFTER the body (tags).
Is it possible?
Thank you.
Hi friend
hope you are fine,
It would be possible but it would require some custom code, please contact me at support[at]ahmad.works so that I can send you the required steps 
Thanks!
Hi friend,
You had asked me to send e-mail, and I sent it. You received? About the change of “mailto” at the top of the site, you stopped guiding me and pass the code.
Thanks!
Hi friend
hope you are fine,
Thank you for notifying, I will check and be back to you 
Right. I am waiting for answers. Thank you in advance for your attention. Thanks.
Thank you for your patience, I will send you the steps today 
OK! I’ll be waiting. Thanks.
Hi friend. Do you have news or information?
Hi friend
hope you are fine,
I’m really sorry for the delay, we are back to full support now. I’ve replied your questions, please let me know the feedback and thank you for your patience 
Dear author, I tried to customize the aspect of the blockquote. I would like quotations are in italic, left-aligned, without borders and the size of the font is the same as the text in the body of the post. For these reasons, I added the following line to Custom CSS Code
blockquote { font-weight: italic; text-align: left; border-top: none; border-bottom: none; }
In this way, the quotations are left-aligned and without borders, but they are still bold (not italic) and the font size is greater than the one of the body.
Could you help me to fix them?
Thank you in advance.
Hi friend, I think suceeded in keeping the same font size as the body in the blockquote:
blockquote { font-family: ‘Lora’, serif; font-weight: italic; text-align: left; border-top: none; border-bottom: none; font-size: 1.0em; }
However, the font weight is still “bold” and it seems to me that the font-family is not Lora.
Could you help me, please?
Thank you.
Hi friend
hope you are fine,
Can you please write your website url so that I can check the issue and help you fix it?
Thanks!
The site is
www.janegallagher.it
Thank you!
Please send me an email when you start working on the site so I don’t work on it at the same time. 
Thank you.
Thank you for your patience, I will start within a few hours 
I fixed this issue adding the following css code:
blockquote { font-family: ‘Lora’, serif; font-weight: normal; font-style: italic; font-size: 1.0em; }
It was my fault, because I tried to set font-weight to italic!
I see, that’s great
Please feel free to ask anything, we are here to help and thank you for your patience 
Enjoy Writing and have a great day!
Dear author, I’m looking for the “Most popular posts” widget, but I can’t find it. I’ve found the following comment: “for the most popular widget, the recent posts widget have option to show the most popular widgets”. However, I haven’t found that option. The only options I see are: - Date (for the most recent); - Comment count (for the most commented, I presume); - Random.
Thank you in advance for your support.
Hi friend
hope your weekend is going fine,
Thank you for purchasing Writing, I’m sure you will like it!
To get the most popular posts, you will need to add Writing – Post List widget, the recent posts widget is Wordpress widget not the theme’s widget 
Please try and let me know the feedback!
Hi friend, my weekend is ok, thank you. I’ve installed the Wordpress widget and it looks fine.
Thank you again.
You are welcome anytime buddy
Please feel free to ask anything, we are here to help!
Dear Author, I’ve tried to import a different font for the logo title, following the hints I’ve read from another comment, but something doesn’t work, because the font doesn’t change.
I’ve upload the file of the new font (Silent Reaction.ttf) on the site, then I’ve set Appearance > Customize > General Style > Enable custom CSS code and I’ve added the following code
@font-face { font-family: ‘FontRegular’; src: url(‘Silent Reaction.ttf’) format(‘truetype’); font-weight: normal; }
.site_logo { font-family: ‘FontRegular’; }
However it doesn’t work.
Please, could you give me any hints?
Thank you in advance.
Hi friend
hope your weekend is going fine,
Thank you for purchasing Writing, I’m sure you will like it!
You will need to write the font file’s url, not just its name
where have you uploaded the file? so that I can help you get the url of the file 
Hi, I presumed the problem was the url, in fact I tried to change it, but I couldn’t find which was the correct and complete url.
I’ve uploaded the file in the following:
???/htdocs/wp-content/themes/writing/fonts
where in the place of ’???’ there’s the picture of a little HOME.
The name of my site is www.janegallagher.it.
Thank you.
Hi friend 
So the css code will be like this 
@font-face { font-family: ‘FontRegular’; src: url(‘http://www.janegallagher.it/wp-content/themes/writing/fonts/Silent%20Reaction.ttf’) format(‘truetype’); font-weight: normal; }
.site_logo { font-family: ‘FontRegular’; }
Please try and let me know the feedback 
Hi friend,
thank you, but it doesn’t work. I don’t see the correct font. 
Hi friend
hope you are fine,
Can you please send me login info to support[at]ahmad.works so that I can check the issue?
Dear author,
how are you? I’m fine, I hope you had a grea tweekend. 
I apologize if I disturb you, but many days ago I sent some emails to you about some issues/customizations, as you suggested.
Please, could you help me to fix those problems?
Thank you.
Hi friend
hope your weekend was great too!
Thank you for your patience, I will check your emails right now, please stay tuned 
Ok, issue fixed! Thank you very much.
You are welcome anytime
Please feel free to ask anything, we are here to help and thank you for your patience 
Enjoy Writing and have a great day!
Hi friend,
I need your help to remove the “mailto:” that appears in the hyperlink when I use the envelope icon at the top (header) of the site. See my website tiagosouza (dot) at the very top, I point to my contact page, it’s an https link inside my own website (internal link), I don’t want the theme to put the “mailto:” before. How can I withdraw? If you need to edit (remove) something from any theme file (as in functions.php, for example), you can guide me what I can do.
Thanks! Best regards,
Hi friend
hope your weekend was great,
This field is specified for email, that’s why it has mailto: However, please contact me at support[at]ahmad.works so that I can send you the required steps and code 
Thanks!
Hi. Ready. I just sent it by email. Thanks.
Thank you for your patience, I will send you the steps today 
Dear Author, I purchased your beautiful theme some days ago and now I’m trying to customize some features. I loaded the Demo Data, but now I would remove the title in the “About me” page. I’ve edited the page but I can’t remove that block. Please, could you tell me how I can do that?
Thank you in advance.
Hi friend
hope your weekend is going fine,
https://tinyurl.com/yemc54rx
Please try and let me know the feedback!
Ooooooooh, it was so simple!
Thank you!
Hi friend
hope your weekend was great,
You are welcome anytime, please feel free to ask anything, we are here to help!
mobile page view doesn’t work correctly with w3 total cache plugin
Hi friend
hope your weekend is going fine,
Thank you for your patience, please write me your website url so that I can check the issue 
Hi, How to import demo data
Thank you, Matha
Hi Matha
hope you are fine,
Thank you for purchasing Writing, I’m sure you will like it!
First please install the theme’s plugins from (Appearance > Install Plugins) and then after installing you can import demo from (Appearance > Import Demo Data) 
Please try and let me know the feedback!
Thank you, but got error 0
I see, can you please send me login info to support[at]ahmad.works so that I can check the issue for you?
Thanks 
Hi,
After updating to Version: 3.780 it seems that the RSS feed is broken (MySite: https://blog.alexanderneng.de).
The w3c Validator says the following:
>>This feed does not validate.
‘utf8’ codec can’t decode byte 0×8b in position 1: invalid start byte (maybe a high-bit character?)<<
Switching to Default Wordpress helps, switching Back to Writing, I’ll get the same error again.
Trying to check my feed (https://blog.alexanderneng.de/feed) it is a strange behavior that not all Browsers display an error. Safari and Opera for example does this. Vivaldi or Chrome not.
Any suggestions? It seems that something with the php format in functions.php is wrong, but I have no idea what.
Cheers, Alex
Hi Alex
hope your weekend was great,
Thank you for purchasing Writing, I’m sure you will like it!
Can you please send me login info to support[at]ahmad.works so that I can investigate this issue and fix it for you? 
Is there a way to add an Apple Music social network like Spotify? That service has been around for a few years and support would be awesome. Is there a way to add in additional social networks that aren’t in the list?
Hi friend
hope you are fine,
That’s a great suggestion, we will add it to the next Writing update within 3 days
Please stay tuned!
Hi, is there any update on this feature? Would love to have it on my blog that I am working on as it’s a music blog that features both Spotify and Apple Music.
Hi friend
hope your weekend was great,
We are releasing a new update for Writing this week, please stay tuned and we will notify you when it’s up!
I bought the theme a few weeks back. I am complete novice to this. I have downloaded the files for the theme. The next steps would be to buy a hosting service? and then upload the theme? Which hosting service do you recommend? and what all minimum things need to be there while choosing the hosting service plan. Sorry for the simple questions, but I am not familiar to this.
Hi friend
hope your weekend is going fine,
Thank you for purchasing Writing, I’m sure you will like it!
I would recommend reading this blog post from WPBeginner website to start your wordpress website
It would guide you in getting hosting service and setting up your website.
Please feel free to ask anything, we are always here to help!
Hi! Can I change the color of the grey (and dotted) lines on the page with some custom css? And also the ring around the icon for the sliding widget-area?
Hi friend
hope you are fine,
Thank you for purchasing Writing, I’m sure you will like it! Sure, here’s the css code for the lines on the page: .blog_post.clearfix { border-color: #ddd; }
And for the sliding widget area
a#user_info_icon { border-color: #ddd; }
You can add them to (Appearance > Customize > Additional CSS)
Also you can get the color code from https://color-hex.com
Please try and let me know the feedback!
Nice theme. Does it provide for ads space like Google ads?
Hi friend
hope you are fine,
Thank you for your interest in Writing, I’m sure you will like it!
Yes, you can insert ads at the widgets area and in post contents 
Please feel free to ask anything, we are here to help!