53 comments found.
I can not change default logo in my site. Please show my how to change?
I’ve changed in theme options, but it not add to Bejing page.
Hi
Thank you for coming to our support, hope you are having a good day 
The Beijing page may have a custom logo feature turned on which is why Theme Options logo doesn’t displaying. Could you please disable Custom logo for Beijing page so the logo will show up? You can learn more about this from our documentation.
Please let me know if that works for you.
Kind regards
In edit page has no Page option, please help me. View screen shot: http://prntscr.com/p50oif
Hi
I can see the Page Option is not showing due to the Gutenberg editor on some websites. I have fix for this though.
In order to help you better, could you please create a temporary admin account on your website and send it to me with your site’s admin URL so that I could login and fix the issue.
Use this template to send mail:WP Admin URL: Username: Password: Link back to thread: https://themeforest.net/comments/22797706
“xPider ACF Page Options issue with Gutenberg – thuclh” should be your mail title.
Regards
Thank you, i have fixed. Now i can not change pricing from 4 columns to 3 columns. Please help me.
http://prntscr.com/p5hc3nHi
Glad to hear back from you.
I have added new option to the Pricing widget so that you are not able to select Pricing table layout like this
I have updated the theme on Themeforest, you can download the latest version of our theme and also check our theme update documentation to properly update it.
I hope you will enjoy the update.
Cheers!
dhrubok – Preloader took 4-5 seconds before any content rendered. Your demo’s are taking too long to load, you will lose sales. You just lost mine. Nice work though..
4-5 seconds was generous, actually closer to 6-8 seconds browsing from US.
Hi there,
Thank you for your interest in our theme and pointing out the speed issue. We really appreciate this, not everyone spend their time to report a issue or fix others.
We have took this issue seriously and just by doing some tweaks on the website I took the page load time down to 983ms which is less than 1 second in Pingdom test, . Fast enough huh? Now if you turn off the preloaded, you will be able to view the website content in just a second or two second. It can be more speed up if you use a fast server.
There was no issue with our theme, it was well compressed for speed and well optimized for SEO. Just the demo website was not optimized for fast speed. Now it’s fast enough, right?
You have a good heart to report the issue. Take a bunch of flowers from me
Cheers!
No docummentation & Slow Customer service = 1 star The product concept + Design + Price = 5 Star
Hello there,
Asking apologizes for our late reply.
I have responded to your another support thread. Would you please check that and let us know if there’s anything else that we can assist you?
Kind regards
No problem, i like ur product.. Can you check the elementor isnt load properly for the widget ? Have u check it ? i moved and installed two times on different server. it shows error
How to change the header for blog page ? i cant change blog left sidebar header, blog full width too
Hi,
I have ran some tests on our theme with Elementor Editor. There’s a known report to us that sometimes Elementor editor doesn’t open and there’s a very silly solution to that. After you import demo contents, you would need to disable default colors and fonts and this will solve Elementor editor loading issue, trully!
Please read our documentation first http://themes.dhrubok.website/docs/xpider/#important-notice-after-demo-import
Also, if you want to change the header of blog page, please turn off Theme Options -> Breadcrumb or add some styles to this settings.
Please let us know, if there’s anything else that we can assist you.
Cheers! Ohid
Yes nice, elementor works properly but i lost the font type that i used. is it correct ?
How do i remove the blue color on header https://emiten.com/blog-left-sidebar/ ??? its hard to remove it
Hi,
Could you please add some more details about what font type you lost? If you want to change typography for any of texts inside Elementor, you can just go to Style tab and add font types from there. http://prntscr.com/p3r9nqWe have fixed the Breadcrumb background color issue in our next version. But for now, could you please some Custom CSS to change the colors now?
body .blog-breadcrumb{
background-color: #000 !important;
}
Paste this code into Appearance -> Customize -> Additional CSS box.
Please let us know, if there’s anything else that we can assist you.
Cheers! Ohid
and i cant change the title too for “Read from our blogs” and theres create menu on the right top. how to fix this ?
Blog Page Blog Page TitleGive any breadcrumb page title for the blog page.
Blog Page Hero CaptionGive any breadcrumb page title for the blog page.
This two options didnt work. when will you fix this ?
i want to remove create menu i want to set the colour and change the title, its not read from our blogs. i dont want sticky logo at the left top during scrolling.
Hello there
Glad to hear back from you.
1. There was issues in Blog page titles that I could replicate too. we have fixed them and now it’s working. We have updated the theme in Themeforest. Please check our documentation to update the theme.
2. From Theme Options -> Header make the header non sticky http://prntscr.com/p69gpv so the logo will not stick.
3. Create menu from Appearance -> Menu and set the Menu Location to Main Menu http://prntscr.com/p69gw2
Please let us know if there’s anything else that I can assist you.
Kind regards
When will this themes able to automatically update themes ?
Unpacking the package…
Installing the theme…
Destination folder already exists. /home/x/exxnxxx.com/wp-content/themes/xpider/
Theme installation failed.
Hi
Envato has support for auto theme update. Could you please check their plugin and documentation about how to auto update the theme using Envato Market WordPress Plugin https://envato.com/market-plugin/ ?
Please let us know if that worked for you.
Kind regards
Can i integrate the email form with twilio ?
Iam using xydney themes and cant change the logo and remove sticky top bar .
strange
?
Hello there,
Thank you for choosing our theme.
We have only MailChimp integration with xPider now. Sorry to say that there’s no Twilo integration available with Subscription form right now.
To change Logos, please navigate to Theme Options -> Logo and upload your logo from there.
Kind regards
Did you solve the problem of changing colors when updating
Hi,
That’s not a issue or problem. Alsp, that’s not feature of our theme. We have included that only in preview so that our customers can see the possibilities of using different colors. Hope you have understood.
hello..I see your profile page. really you have greats portfolio GLWS:)
Thank you
RTL support ?
Thank you for your interest.
We will add RTL support in our next release within a week.
Regards
Nice Work, Good Luck With Sales
Thank you.
Congratulations! Nice Work, GLWS
Thank you.
Congratulations! Nice Work, GLWS
Thank you.
