6627 comments found.
Hi we use WPML kindly advice how to add change lang and currency switcher to widget1 and widget2 in header nich02 ,thanks
Hello,
Theme options > General > Enable Old Widgets Panel > On. Go to Appearance > Widgets > add switchers into areas, then select them via Theme Options > Header builder > Widgets.
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Hi , thanks for your replay , unfortunately i’m not able to follow tour steps would u pls send me images for the process specially Go to Appearance > Widgets > add switchers into areas, then select them via Theme Options > Header builder > Widgets.
Hello,
Submit support request here https://www.8theme.com/forums/xstore-wordpress-support-forum/ Comments area is not a good place to provide detailed instructions.
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i always get PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature updating xstore core or et-core
Hello,
Thanks for using our theme.
Please try the solution from this topic – https://www.8theme.com/topic/the-package-could-not-be-installed-pclzip_err_bad_format-10-unable-to-find-2/#post-273465
or do update via FTP – https://xstore.helpscoutdocs.com/article/63-theme-update https://xstore.helpscoutdocs.com/article/37-plugins-update
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Hello, I Imported several demos to make tests and now I found the good one. But some content overlapped in my website. I see I can use the plugin WP reset. Can you tell me which checkboxes I have to check in the plugin to do a good reset ? I’m afraid to make an error… Thanks, kind regards.
Hello,
Check all except users table.
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HI, after last update I get this in log:
PHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 testPHP message: File:theme-functions.php:1509 test” while reading response header from upstream
Hello,
Take our apologies for the inconvenience. We’ll fix this issue in the next theme update. IF you contact us using the author contact form and provide FTP access we’ll fix this for you before the update.
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Hello, you claim that it is fully compatible with php 8 but I get a critical error once I change the php version. Are you sure that it is compatible?
Hello,
We tested XStore with PHP 8. Maybe one of additional plugins caused the issue on your site. Try to disable plugins one by one.
Our team can be contacted via form on this page – https://themeforest.net/user/8theme
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When i go to the website, there’s subscription pop up that appears, where do i find it where i can be able to edit?
Hello,
Theme Options > Header builder > Newsletter element. You will find name of static block there. Enable Elementor or WPBakery for static blocks, then edit the content of the block via Dashboard > Static blocks
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Hello, Can I have different single product page (different design) based on category ? Thanks, kind regards.
Hello,
Theme Options > WooCommerce > Single Product Builder > Multiple templates
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Hi, may i know why the woocommerce shop page always visit on other different url? https://staging.idealtech.com.my/shop/ it will automatic redirect to https://staging.idealtech.com.my/onlyforstaff/
I check other theme is ok just this theme got this kind of problem.
Hello,
Thanks for using our theme.
Contact us via form on this page – https://themeforest.net/user/8theme , provide temporary wp-admin access, so we can take a closer look at your settings.
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Hello, there is an error after the update to v8.0.7:
File:theme-functions.php:1509 test
Can you check it pls? thanks
Hello,
Thanks for using our theme.
Contact us via form on this page – https://themeforest.net/user/8theme , provide URL, temporary wp-admin and FTP access.
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Hi there, I am unable to save the wpbakery element changes. The save button is not clickable anymore
Hello,
Try to disable all the third-party plugins (including cache plugins), that do not come bundled with XStore https://xstore.helpscoutdocs.com/article/36-included-plugins , clear cache of browser, and check then. Maybe one of the additional plugins is a reason for the problem.
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Hi. My version of the template is organic01
As on the demo page (https://xstore.8theme.com/demos/2/organic01/), on my site, in quick view mode, after adding item to the cart, the browser navigates to the item. This is illogical, since the meaning of quick browsing is lost.
For example, on a demonstration of an Electronic store (https://xstore.8theme.com/demos/electronics/), you add a product in quick view mode and remain on the same page. This is the correct logic.
What could be the problem with the Organic template? No settings were found for this behavior. The documentation does not describe this element at all
My support for the item has expired and there is no way to ask this question on the forum
Hello,
Theme Options > WooCommerce > Single product page > Single product layout > AJAX Add To Cart For Simple And Variable Products > On
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This works great. Huge appreciation for your support!
Hello,
You’re welcome!
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Hi , in translation i have a problem in arabic part as u see https://prnt.sc/1tl02mi fields width too narrow how to solve it pls
Hello,
Have you tried to contact WPML support? Do you have this problem when a default theme is activated on your site? If the problem persists with our theme only, submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/
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Hi we use WPML translation to Arabic in menu their is no + to translate menu to arabic as in pic https://prnt.sc/1tkw2cl pls advice also their their is no option make it primary , thanks in advance for your support
Hello,
Please read WPML documentation about menu translation.
Theme Options > Header builder > Main menu > Select menu
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Pre-sale question, i have my store with all my product and menus …, and i want to switch to your theme, how can i install it and choose my demo without losing anything in my store “products, menus, media …...”, import all demo layout, colors, and everything without losing my DATA, do i can
Hello,
Thanks for contacting us.
Importing the demo does not delete any pages or products. However, it can overwrite your existing content, will be added demo products, pages, static blocks, and so on. You can create a staging site (full copy of the production site) and run the import there first for testing.
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Hey. I just updated the theme from themeforest but now I get an error: XStore Core plugin requires the following theme: XStore to be updated up to 8.0.7 version. You can install the updated version of XStore theme:
Hello,
To to update theme using autoupdate option (Dashboard Updates > click update XStore theme) or reupload ThemeForest archive and update theme again.
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Hi, I already have your theme and I like it. Now; where do I get all the information I need to start a marketplace/multivendor – I am considering buying another copy. But I have alot of questions: 1. Is there front-end dashboard for sellers/buyers – and demo 2. If it is fully compatible with dokan pro?
and other information – thank you.
Hello,
Thank you for using our theme!
Follow the multivendor plugin documentation to get information on how to install and use that. Frontend Dashboard depends on multivendor plugin you choose, not on our theme.
Our theme is compatible with the Dokan Pro plugin.
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Hi,thank you. Question: I like your Niche Market 02 demo; its included in the batch under Multi-vendor category. But you also have the Dokan Multivendor Marketplace demo – which I don’t like as much. I will be using Dokan – will there be ANY differences between both demos (other than how it looks). Is/are there differences that makes Dokan demo more suitable for dokan plugin?
Hello,
You can import any of our demo versions and then activate Dokan plugin and configuration it according to the plugin documentation.
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Hello, The demos are all compatoble wit the plugin WC Marketplace ? For example, can I install WC Marketplace with the demo Handmade ? Or WC Marketplace is only compatible with the demo Organic1 ? Thanks. Kind Regards.
Hello,
Yes, sure. XStore theme is compatible with the WC Marketplace plugin in general, so you can use it with any demo version you like.
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Hi we purchase your theme and kindly we need to know the following 1. how uninstall demo to install new one 2.if we use multivendo /niche-market02 is it possible to use another multivendor plugin like Dokan or WCMP instated of WC 3. what is translate plugin you use in your RTL demo Finally how to know used plugin for any demo without install it thanks in advance for your support
Hello,
Thank you for choosing our theme. Could you, please, contact our support if you need any help? https://www.8theme.com/forums/xstore-wordpress-support-forum/
1) Do you mean that you imported demo content of some version and now want to reset that and import another version? You can use Wordpress Database Reset plugin https://wordpress.org/plugins/wordpress-database-reset/
2) Yes. Just disable multivendor plugin that was installed during demo content import and install and activate the multivendor plugin that you prefer.
3) We used WPML plugin there and it was installed just for demo purposes. This plugin does not come bundled with our theme, you need to buy it separately. Besides, theme supports other multilanguage plugins, so you may choose the one that suit your needs most of all.
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Hello I can install it on localhost but it won’t install. I have DEACTIVATE THEME in localhost but can’t install it. Help me reset thank you
Hello,
Contact us via form on this page – https://themeforest.net/user/8theme , and provide your purchase code.
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How can i change the language for the checkout banner ( shop/ cart/more)
Hello,
https://xstore.helpscoutdocs.com/article/30-base-theme-translation – create translation for the theme and Core plugin. To get further assistance , submit a topic on our support forum – https://www.8theme.com/forums/xstore-wordpress-support-forum/Regards
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