433 comments found.
Hi, we use contact form. Although Contact form 7 sends email, theme form element doesnt send anything. Could you help please?
Hi, Please give me page link and I check. Thank you!
Hi there, my logo completely broken pixels when displayed on the Macbook Retina. Please help me, thanks!
Hi, it is related to the image resolution of your logo. You must upload a bigger logo. Let me know if you have problems.
It’s really great if supported SVG.
it seems that i am unable to select language on mobile browsers.
Also the language bar is only displaying the codes. instead of the language name
http://www.mnford.comHi, Try to add this CSS globally:
@media (max-width: 992px){
header .dropdown.active .dropdown-menu {
display: block;
margin: 0 !important;
}
}
Thank you!
The language select is working. How do i make it display the language names instead of “en”, “zh-hans”
You can use the WPML shortcode. If you want maintain the built-in menu of Y edit y-theme\functions.php.
Find $item[‘language_code’] and replace with $item[‘translated_name’] or $item[‘native_name’]
Hi, i have two problems: 1) I added pictures with the editor, and now i want to put a link on them, but i cant. I just can add the picture and that’s it. How to do that?
2) When i create new pages, the footer is not showing up. I checked the settings with the demo pages, and i can’t find any difference. How to fix this?
Hi,
1) If you are using the WordPress editor you can use the link feature, but you must use the latest theme version.
2) The footer is not related to pages, should be showed always on never.
Can you send to support@pixor.it the WP accesses and pages link so we can check?
Thank you
Hi,
1) i’m using the integrated editor from your theme to build my pages, i can’t find any options there, it’s also not very easy to use, because there are absolutely no WYSIWYG functions – which is ok because basic HTML works, but it’s not very “modern”.
2) The footer is missing on all new pages i create
Will send you the details tomorrow, i’m out of office now 
Ok I will wait your email. Seem you have the old editor, not the original WordPress editor. We will solve both 2 
the video overlay options doesnt seem to work
Hi,
Can you send me the page link?
Thank you!
thanks! I have sendt you an e-mail
thanks! I have sendt you an e-mail
Thank you for alert. It is small bug. Go to y-theme\template-fullpage.php and on top replace the two occurrences of
<?php echo esc_attr($overlay); ?>
with
<?php echo $overlay; ?>
If you send me FTP I can do for you. Thank you
great thank you! If you in the future would add some functionality for changning fonts in the y-theme panel it would be very much wellcome. I have just played around with the theme today, and it seems really good! I am missing some easy accessible styling options without having to edit the css, like fonts
Thank you. Yes we are planning to introduce the font changer.
But are very fast works for us so currently we give full support for these tasks. If you want we can install the font for you, just send us wp accesses
ok great, thanks
I try to install the theme, but it gives this error:
Parse error: syntax error, unexpected T_FUNCTION in /public_html/wp-content/themes/y-theme/functions.php on line 205
Hi,
Seem you are using a old PHP version, try to set a newest PHP version on your hosting.
Thank you!
The theme looks terrific on the demo site! However, after installation it seems as if some features are not working. When I add a page, I cannot add elements with Composer (i.e., the ”+” icon from the demo website is missing). Switching to the Classic editor results in the text being displayed in white, which is somewhat unhandy on a white background. I would kindly like to request support for these issues.
Hi,
Thank you for the alert we fixed the problem on demo website. Please send to support@pixor.it this details:
1) Site link and Wp accesses
2) The demo you want to import
3) If you already imported a demo we will check the theme and make sure all work good.
Thank you!
Hi ;D,
Is there a posibility to add multiple locations to “section map”?
I have tryed using ”;” to separate coordinates but as I expected it doesn´t work 
.
Thanks.
Hi! Unfortunately section map not support multiple locations, you must use a dedicated plugin.
Or you can try https://mapbuildr.com/ and add the code into the code component
Ok thanks!
Hi, There seems to be a problem with the Theme when run in conjunction with the Wp-Toolset plug in.
In the Wp-toolset plugin we can create a single template for a CPT. Unfortunately the CPT Single post template does not override the default template of Y-theme rendering it not usable with Wp-Toolset.
Could you kindly check
Vijay
Hi, can you send me the plugin? I can not download it without buy it.
you get a 30 day trial at wp-toolset
Can you give me download link? I found only buy link. Thanks
Please note The card is not charged
Or send me WP and FTP accesses so I check on your site.
Can you send me your email ID at sportsmanagement@gmail.com to send you details
Hi,
We have some problems. When you scroll down the logo is not resising to the menu height. The css applied to childtheme is not working. (for example: h3, .h3 {height: 15px !important;})
what is happening? this is the web with the problem: http://snowdrop.marketingguay.es/
Thanks.
Hello,
The logo not resize automatically due is not required eveytime. To resize on scroll add this CSS.
.scroll-css .navbar-brand img {
height: 123px;
}
Replace 123 with your value. About the child css style, I can fix it but I need the FTP accesses, can you send to support@pixor.it?
Thank you!
I checked better. The theme load the style.css, but seem is not found. Can you check this file is correctly in the folder: http://snowdrop.marketingguay.es/wp-content/themes/y-theme-child/style.css?ver=4.7
I have renamed the childtheme folder, thats the problem?
Yes this is the problem, if you need to rename you must open the file functions.php and change the path string “y-theme-child”.
If you need only the style.css of the child you can activate the file custom.css on theme options
the functions.php in child theme?
Yes try to remove “-child”
Is not working
Ok, you must insert the full link of your style.css file. Ex. http://snowdrop.marketingguay.es/wp-content/themes/y-theme/style.css?ver=1.0
Remove all “get_template_directory_uri() . ‘-child/style.css’” and replace with for example http://snowdrop.marketingguay.es/wp-content/themes/my-child/style.css
now is working! thanks ;D
You are welcome, If you need other help not esitate to contact us.
Dear ThePixor,
Theme does not work with WordPress 4.7. Let me know when you’re ready. Thanks!
Thanks!
Hello, the theme work good with 4.7. I think is some other problem. Can you give me more details?
Thanks
I’ve been checking back it works fine on WP 4.7. Sorry for not checking thoroughly. Maybe the problem is in the Hosting. Thanks!
Is not a problem. If you need something else not esitate to contact us. Thank you!
Hello, how I can use the font itself. I use Vietnamese. Thanks!
Hi, to change font you can use the CSS. With Google Fonts require some second. If you have problems I can install the font you want.
Hi,
i have 2 questions :
How to use a custom icon ?
I would like to link a content box but without the button “read more”, i want to have all the box clikable, how to make ?
Thanks in advance
Hi,
You can use PNG images icons with the icon box of every component that support icons, on the top of the icon box you can choose the icon type. If you want use custom web fonts icons you must write your CSS.
The content box are not links so they not support a link to all the area. I advice you to use the IMAGE BOX instead. Otherwise you can use Javascript, insert this code on Apparence > Y Theme > Customizations > Javascript area:
(function ($) {
$(document).ready(function () {
$("body").on("click", "#COMPONENT-ID", function () {
document.location = "http://wwww.yoursite.com/your-page"
});
});
}(jQuery));
Replace COMPONENT-ID with the CONTENT BOX ID of your page, you can found/edit it by click on top right button </> of the component.
Replace http://wwww.yoursite.com/your-page with the link.
If you need help send us wp accesses on support@pixor.it and we can do for you. Thank you!
Sounds great and i was trying to follow the videos, for example did not get what lists has to do with post types and menu items. Your videos are not optimal, too fast to follow…i do not have slow motion button…
Hi,
The videos are only fast previews. We are implementing a free live demo for testing but will be available in next weeks.
The Lists are the same thing of the post types, it is similar to Types plugins and advanced custom fields. Lists allow you to create post types like the classic portfolio or the blog.
If you have more questions not esitate to contact us.
Thank you!
Thx so far,. Seems the theme needs some more time to work smooth when I am reading comments. Documentation somehow not clear without work on real backend workflow. Cannot follow many things…
Hi, The contact form is not validating when used in the theme
Hi,
What browser are you using? what data you want to validate? (You must check the validation on admin for every input you want validate by check the blue icon).
Thank you!
hi i install the creative photography demo content but the images are not appear.
Hello,
The images are not included in the demos and are replaced by gray placeholders (all themes of Themeforest do the same). This is due to copyright rules. Anyway if you want write me to fede@pixor.it and I can send you the package with the images, you will need to upload yourself the images you want to use.
I’m having issues importing the content data. When I press import, my screen just turns white and nothing gets imported. Is there a way to fix this fast?
Hello, please send wp accesses and demo name to support@pixor.it we will install the demo and check all work good within 12h. Thank you
Importing Demo Content
Hi guys, I’m unable to import the demo content from the y-theme – demo import tab.
Also, the pre-loader was always showing and the child theme css is not working.
Are you able to help?
Hello,
Please send us WP and FTP accesses to support@pixor.it, we will fix all within today.
Thank you
Hello, we have bought the theme and it’s very good in general, but we have few technical problem/question at the moment: - the accordion miss the second-last icon, how may we fix it? - we want to add a personal class to the menu voice from the menu panel using the default css class of wordpress, but at the moment it doesn’t work with your theme - on some computer the page editing it’s really slow, and the editing it’s frustrating, how we can optimize this? Thank you very much for any help, best regards
Hello, we will check on our hosting the problems but the fastest way to fix is that you send us the ftp and wp accesses on support@pixor.it. Anyway we will investigate and contact you again within 15h. Thank you!
Hello,
The problems 1 and 2 has been solved. Please send us your email to support@pixor.it and we will send the updated theme version.
About the problem 3, it is more difficult to understand, we will need to get in touch by email and we will need to know the computer details (CPU,HD,RAM), OS and Browser type.
Thank you!
Thank you, I’ve send to you an email
Hi Federico,
Thank you for the theme! I am facing initial installation challenge.
The theme was installed properly. Then it asked me for two plugins to be installed 1) Slider Revolution and 2) Y Theme Plugin.
When I try to activate the first (Slider Revolution) it works, get activated. However, the Y Theme Plugin cannot be activated, it always show blank result.
Hi,
I’m sorry for the problem. I just checked and the latest version work good on my test. Maybe is a old PHP version. If you send me the FTP and WP accesses on support@pixor.it I should fix the problem. Thank you
Never mind, got the theme to work by importing demo.
Hello, I just checked but work all good, this is how I see your website: http://www.pixor.it/shared/Video_2016-11-16_160755.wmv
You installed this demo: http://wordpress.framework-y.com/minimal-full-page-2/
Please not esitate to contact us if you still have problems.
I seen now your new comment. Good work If you have other support requests contact us
