363 comments found.
Hello, I bought the yozi theme from themeforest. I couldn’t activate wpbakery and slider. These features are supposed to be within the theme. Can you help me?
Hello,
Could you please send us a support ticket here: http://support.apusthemes.com/ ?
Best Regards!
When enabled with Dokan, does any affiliate plugins work ? because dokan does not have any of that functionalities ? in all of marketplace plugins only wcfm has a module for affilates
Hello,
Woocommerce available affiliate features. If you want to use a plugin for it, you can find a plugin for it
Best Regards!
Got a theme from Envato Elements – but just wat to say that this theme is really easy to use and quality of code is awesome! Keep up the good work
Thanks!
Hello, I have raised a ticket regarding this…Is the theme compatible with the latest wordpress? I just bought 3days ago; I have the latest wordpress version, I have observed I dont have options to customise. Please help.
Hello,
Could you please let me know your ticket ID ?
Are you planning elementor integration?
Hello,
Sorry we don’t have plan for it
The theme is working fine with WPBakery Page Builder
Best Regards!
How can edit ” SHOP EVENTS & SAVE UP TO 65% OFF! Call Us: 001-1234-88888” in top of theme
Hello akramlewiz,
Please send us a support ticket here: http://support.apusthemes.com/
Theme is not speed to optimize what I can do
Hello,
You should use CDN, Cache, optimize images … for your website
Hi your preview “error connecting database”
Hello simonso,
Please check the demo again now
thank you
Hello, I plan to buy this theme to use the black homepage for the watch. My question is, can i customize my mobile view to black or dark mode as well?
Hello skynetug,
Yes, you can use black or dark mode for mobile
Best Regards!
Please create mobile app with your theme I will buy.
Hello,
The theme is full responsive
So it’s not available mobile app
Hello,
There is no footer in mobile view, please clear this???
Thanks.
Hello imcheenii,
You need go to Admin Panel > Theme Options > Footer to set
Best Regards!
G’day mate! Navigation of slide revolution is not working https://kfourgroup.com.kh/
Hello,
Please send us a support ticket here: http://support.apusthemes.com/
Best Regards!
Hi…..i have purchased a yozi Shop Multi vendor theme in which the Customer Self Registration button is not working so please check it out and solve this issue because of that i am in soo much trouble….here is an error. (https://battva.com/index.php/my-account/)
Thank you!
Hello Ali_Haider678,
Could you please send us a support ticket here: http://support.apusthemes.com/ ?
Supporter will check and give you solution.
Best Regards!
My ticket number is 2147282
Supporter will check your ticket soon today
I was enter my ticket number there but access denied are showing over there
Thank you for you service sir but please do it fast as much as you can because of that i am facing trouble
Hello,
We don’t see your ticket. Please send me your Ticket ID ?
These all my ticket numbers kindly check it out ticket number is 2147277 ticket number is 2147282
Hello,
Don’t have ticket 2147277 and 2147282
You need send me a support ticket here: http://support.apusthemes.com/
Best Regards!
Hi This is my ticket number #005737
Hello,
I see we have replied your ticket some hour ago
Any update about my issue?please responce me
Hello Ali_Haider678,
Please wait us supporter will check all tickets soon today
Hi,
very nice theme, thank u 
i have now a error message:
Warning: count(): Parameter must be an array or an object that implements Countable in /Folder/XXXXXX/Themefolder/wp-content/themes/yozi/inc/vendors/woocommerce/functions.php on line 330
Can you tell me how I can fix this?
Otherwise everything seems to be error free.
Thx
Best wishes
Hello Dalee83,
I will check and update the theme soon
Best Regards!
hello support, 2 questions, you wrote that u have wpbakery plugin inside, is it like BeTheme that we can update by your theme? or are your theme different to BE Theme and other who have it in real inside? Next question: is it possible to work with this template with amazon affilate and with ali express affilate plugin? and also when i use affilate with this 2 that i can multivendor have live? all in one. regards Mike
Hello Michel198,
My theme is Yozi, it’s not BE Theme.
You can use the theme for affiliate. WooCommerce is available that feature
Best Regards!
Hi there, when I view my website on mobile, the Menu Reads “Login in” instead of just Login. Where do I change this?
Hello Zikiziki2020,
Please send us a support ticket here: http://support.apusthemes.com/
Supporter will check and help you
Best Regards!
The theme was purchased and installed. The theme has poor performance as the server crash as soon as the theme is installed due to the high memory utilization. Support was requested today (Ticket #005416) to resolve the issue at 10:00am and as of now (05:30 pm) the team has non gotten back with a solution to help.
Hello chanakairugal,
Sorry we don’t work at night.
Now i have refunded for you
Best Regards!
How do i get WP-Bakery and Revolution slider licenses from you guys. I cant find the codes anywhere but they are part of the theme
Hello simong93,
We only provide source code.
If you want to activate them, You need buy license in codecanyon
Best Regards!
Your kidding me right, your theme is nearly £60 and it dosent even come with the tools needed to use it properly, How do i get a refund?
Hello,
Envato and author of those plugins don’t allow me.
If you want to activate them, you should buy license
Best Regards!
How do i go about getting a refund, i wont be able to use your theme sadly 
There is a problem trying to watch the demos: Error establishing a database connection. I guess that’s why i can’t download the Apus Demo Import to my website .. ?
Hello mortport72,
Please send us a support ticket here: http://support.apusthemes.com/
Supporter will check and help you
Best Regards!
Hi may I know what happened to your count down sales base on this homepage – https://demoapus.com/landing-page/yozi/images/home-5.jpg
Hello,
It’s expired. You can set it in Home page
Best Regards!
Brilliant! Should be buying the theme soon. Thank you for the speedy response.
Thanks advance!