25 comments found.
Hi, the theme says we should update to 1.4. This cannot be done via Wordpress, so I downloaded again. After installing it still says 1.3.9. How can I fix this? Thanks
Hi there! Please make sure that you have an active support package to get updates via WP dashboard.
Huh, do we have to pay now for updates? That is new(s) to me. Every other template just updates their Themeforest files as well for a manual update. What’s the story here?
You can always download in your account on Themeforest and update it manually.
OK! that’s good news. However, I did this already as I mentioned and after the update the version is still 1.3.9. Could you check if the downloadable on TF is 1.4? Much appreciated! Cheers
Hi there. Where do I access the pre-made templates as advertised? I purchased and asked for support and no one knows what I am talking about, but it is advertised on your page
Hello! What is your support ticket ID?
(35986)
But you haven’t answered to our staff. It looks like you simply did not import the demo content. Please read theme documentation on how to do that. Keep the conversation via a ticket system
Ok thanks, I will look. All the ‘support” links take us to WP for support.
Please use the support ticket system to get assistance. Simply replay to the support ticket to keep the conversation
Hi, can i write with Arabic language ?
Hello! Yes, you can
RTL too ??
Our theme supports RTL.
Hi, please how to change website to RTL for arabic language ??
Please submit a support request and our team will assist you.
Portfolio page on isotope, when you select a category some or all projects dont show. www.olympians.xyz
Hello! The support ticket is provided via a ticket system. Please submit a request and our team will assist you. The link is located on the item page.
Hi, I am not able to edit the portfolio contents. Can you let me know how to edit?
Hello! Please submit a support request and our team will assist you. Thanks
How to import demo “Agency minimal”?
Hello! Please submit a support request and our team will assist you
Hi! I’m considering purchasing this theme and have a quick question on homepage customisation scope: can the homepage sections be removed and rearranged as preferred to create a shorter page length overall?
E.g. for ‘Creative Dark template, would it be possible to remove sections like the quote slider, blog post previews and ‘Got a project?’ cta? So that only the portfolio preview and contact info footer sections are left.
Trying to understand how customisable the homepage layout is, or if the template preset has to be used in full. Thanks!
Hi there! Yes, you can do that
I’d really appreciate it if the documentation is updated. I’m trying to follow, but a lot of elements is not there. Noticed a review from a year ago saying that documentation needs improvement. Where is the improvement? In PDF file version is 1.0. Currently, you’re on 1.3.5
Is there a readily available documentation for this for ease of use? Thanks.
Hello! Please check the online documentation https://livewp.site/docs/zpholio-creative-portfolio-elementor-wordpress-theme/ If you have some questions or concerns, you can always submit a support request and get assistance 
I am really happy with the possibilities offered by the template and support. It only took some time to learn how to adjust all options. Thank you
Hello! Glad to hear it. If you have a minute, please rate our product https://themeforest.net/downloads Thank you!!!
I can’t edit the portfolio plugin. Is there a source or method related to this?
Hello! Please submit all support request via a ticket system https://wp-help.zendesk.com/hc/en-us/requests/new
how can you edit the default portfolios, and how do you setup an account with gt3 themes?
Hello! Please submit a support ticket and our team will assist you
The best, always.
How can I make just one row for blog
Hi there! Please submit all your support inquiries via a ticket system and our support team will assist you
beautiful work.. good luck
Hello! I am interested in this theme, but I would like to know if it would be possible to protect images like your theme Moone.
https://livewp.site/wp/md/moone/proof_gallery/private-gallery/Thank you
Hi there! Yes, it’s possible to do that with the theme.
Hello, nice theme,
Is it possible to have different image size for the mobile edition of slider? https://livewp.site/wp/md/zpholio/home-4/Thank you
Hello! Sure, you can do that
Congratulations! Great Work, GLWS
Congratulations! Nice Work, Good Luck With Sale
Great Work, Congratulations GLWS
