Author response

Thank you for you feedback. As far as I can see my colleagues have used Google translate to communicate with you and as you know, it is not always accurate. I understand your frustration but we can't always help with server configuration issues, at least not without the help of the hosting company,

I am really sorry about your experience. You can always take advantage of our "No matter what 30 days" refund policy. All you need to do is to fill in the form in this link and we will proceed with the refund asap:
http://themeforest.net/refund_requests/new