Hi,

For all questions regarding how to properly setup your site with WooCommerce plugin and its features we recommend that you refer to the author of this plugin for further guidance. This is a third party plugin which we can provide only limited support for – being the theme developers. Thanks for understanding.

If the issue persists,please submit a ticket regarding this issue to our support team at http://select.ticksy.com/ and include your WP Admin access so that they could have a closer look at the back-end of your site and see what they can do to help.

Let us know how this goes.

Select

Thanks you for your response. The files that are outdated are included in the theme I purchased. Woo Commerce has new updates and show my theme files to be outdated under the System Status WordPress has developed to make you aware of issues. I just want to know if I wait for you the creator of the theme for and update or solve it on my own. Please Advice

Hi,

Thanks for following up on this.

Could you please double-check your theme version in WP Admin -> Select Options – http://screencast.com/t/4B0BGqA5rQ6g

Nouveau 1.9 as of 25th April supports fully the latest WooCommerce 2.3.8

If the issue/notice persists, please submit a ticket to our support team and they’ll have a closer look and see what they can do to help..

Let us know how this goes.

Select

Hi,

This would have to be dealt with in relation to your website structure. Please submit a ticket to our support team at http://select.ticksy.com/ with temp WP Admin access included and they’ll have a closer look at your settings in the back-end and see what they can do to help.

Select

Hi,

One more question: Is it possible to add a custom link to each image? (Where the icon ”+” is between “zoom icon” and “like icon”

Screen shot: https://www.dropbox.com/s/3388ned2ln4akee/Screen%20Shot%202015-05-28%20at%2023.10.36.png?dl=0

Hi,

You could go to edit each portfolio item and set the Custom link field to have a dedicated external link of each portfolio item in the portfolio list: http://screencast.com/t/0aipvVd6pi8

Select

Hi,

We’ve assigned this ticket ID to a member of our support team and they’ll get back to you promptly.

Select

Thanks heaps guys

You’re welcome. We’re here to help

Select

Hi,

Please paste the following CSS code into WP Admin -> Select Options -> Global Options -> Custom CSS field:

body.woocommerce-checkout input,
body.woocommerce-checkout textarea,
body.woocommerce-checkout .country_select a {
    background-color:#eee;   
    -webkit-transition: all 0.4s ease-in-out;   
            transition: all 0.4s ease-in-out;
}

body.woocommerce-checkout input:focus,
body.woocommerce-checkout textarea:focus,
body.woocommerce-checkout .country_select a {
    color:#fff;
    background-color:#222;    
}

Hope this helps

Select

Unfortunately it’s still white https://print4ever.com/my-account/Uredi_adresu/shipping/

Hi,

Please use the following CSS instead:

.woocommerce-page input:not(.button),
.woocommerce-page textarea,
.woocommerce-page .country_select a {
    background-color:#eee !important;   
    -webkit-transition: all 0.4s ease-in-out !important;   
            transition: all 0.4s ease-in-out !important;
}

.woocommerce-page input:focus,
.woocommerce-page textarea:focus,
.woocommerce-page .country_select a:hover {
    color:#fff !important;
    background-color:#222 !important;    
}

Let us know how this goes.

Select

Hey will do! I also cannot get anchor links to work

Have logged a ticket

Thanks for the update. Our support team will get back to you on these issues as soon as possible

Select

Hi,

When installing/updating Visual Composer and Layer Slider please make sure that you’re using parent theme.

Select

Got it Thanks

You’re welcome

Select

Doesn’t matter, found out why, I had a Woocommerce widget in the Woocommerce Dropdown Widget that I shouldn’t have

Thanks for the update. Glad you’ve resolved this

Select

And how do you get rid of the hamburger bar in the header? Thanks

I found how to get rid of the hamburger bar. Just need to understand how to get the social icons into the widgetized area (footer) – thanks

Hi,

To have the social icons in a widget area match your style, go to a page/post editor and choose to create a ‘dummy’ page. With Visual Composer create a Social Icon with all the properties you want (color, hover, link etc.) and switch back to Classic mode. Then, copy your Social Icon shortcode: http://screencast.com/t/CcVZt5ANvSPo

Paste this code into a Text Widget in one of your Footer widget areas in Appearance -> Widgets.

Hope this helps

Select

Hi,

Please go to your WP Admin -> Appearance -> Widgets and add WooCommerce Dropdown Cart widget to WooCommerce Dropdown Widget Area – http://screencast.com/t/LJDFvROofcE

Select

Amazing!! Thank you very much

You’re welcome

Select

Hi,

Please paste the following CSS code into WP Admin -> Select Options -> Global Options -> Custom CSS field:

#contact-form input,
#contact-form textarea { border:1px solid #ccc; }

Select

Hi,

Please submit a ticket to our support team with your temp WP Admin access included at http://select.ticksy.com/ so that they can have a closer look at your back-end settings and see what they can do to help.

Select

Actually I think this is a common issue, because even in select-theme’s own documentation (for instance where you explain to check the excerpt under screen options) there’s only a “Select Custom Fields” and not a regular “Custom Fields”. Posted it here because it may help others who have the same issue, but ok I’ll submit a ticket for it.

Hi,

Some admin functions have been altered due to our framework (adding Custom post types and Custom fields). Our support team will get back to you on your ticket as soon as possible.

Select

Hi,

Thank you for the kind words

Please go to your WP Admin -> Settings -> Reading. Set your blog page and the maximum number of posts – http://screencast.com/t/0h6vkQT2nh8

Select

Hi,

Could you please submit a ticket to our support team at https://select.ticksy.com? They’ll have a closer look at this issue on your site and see what they can do to help.

Select

Hi,

Please go to WP Admin -> Select Options -> Header and Footer and set these options: http://screencast.com/t/h6F2jl6f4

Then go to WP Admin -> Appearance -> Widgets and fill in the contents of Header Top Left and Header Top Right widget areas – http://screencast.com/t/8CvzINRWY1

Also, you can center the logo in WP Admin -> Select Options -> Header and Footer if needed: http://screencast.com/t/ikjtoJ2rL

Hope this helps.

Select

Thanks for your very swift response. I’m trying to work out what page to display on the front page.

Currently my font page displays: static page. Which option should I choose: Home page 7? I don’t want the full page splash image.

Thanks for your help

You’re welcome

If you’re looking for the same home page as on our demo please set these options: http://screencast.com/t/EuCZWe6YnNfb

Select

Hi,

Could you please submit a ticket to our support team at https://select.ticksy.com? They’ll have closer look at this issue on your website and see what they can do to help adjust this.

Select

It´s Ok now, it happened due to change with CSS the original size of the carrusel´s images

Thanks for the update Glad that this has been resolved.

Select

Hi,

Please paste the following CSS code into WP Admin -> Select Options -> Global Options -> Custom CSS field:

.single_variation > .price > .amount {
      font-family: 'Georgia'!important;    
      font-size:30px !important;
      line-height:22px !important;
      color:#91003e !important;
}

Hope this helps

Select

It works! Thank you a lot!

You’re welcome

Select

Hi,

Please navigate to WP Admin -> Select Options -> Side area and choose to disable it: http://screencast.com/t/HZ0y4jBFJk

Hope this helps.

Select

Hi,

Content Menu is a menu built from page sections and allows creation of one page web sites. First you need to add few row shortcodes to your home page (each row is menu item in section menu), then you need to edit each row: just click edit row and select Use row for content menu? and fill section Title and Icon if you want. Also you need to set anchor link for each row, so when you click on content menu item page will be scrolled to that specific section. Then add one row shortcode where you want to be your content menu, edit this row and select type content menu and save.

Hope this helps. If you need any further assistance on how to create/edit this layout, please submit a ticket to our support team at http://select.ticksy.com/ and they’ll have a closer look at you site and provide you with further guidance.

Select

gotcha. Thanks … I will try it out.

You’re welcome

Select

Hi,

Our average turn-around time is 24 hours. Please have in mind that due to time-zone difference some slight delays might happen. We’ve assigned your ticket ID to a member of our support team and they’ll get back to you on your ticket as soon as possible.

Select

Thank you, I understand! Appreciate your help.

You’re welcome.

Select

Hi,

Thank you for your interest in our theme

Unfortunately there’s not a native option for this in our theme so you’d have to solutions to solve this issue and achieve said layout:

- Contact WooCommerce to provide you further guidance on which add-on might be able to have this layout.

- Modify the code yourself. In case you are not familiar with programming, you could hire someone to do this for you. You could look for someone who you can hire for this kind of job at the following link: – http://studio.envato.com

Unfortunately we are not in a position to accept any custom work at the moment, because we primarily need to focus on providing Theme Support to all customers. Thanks for understanding.

Select

Ok, thanks

You’re welcome

Select