Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Cart 266,311 sales
Recently Updated
Well Documented

UX-themes supports this item

Supported

This author's response time can be up to 2 business days.

28306 comments found.

Hi Guys, thanks for helping. It seems the latest update ? may have killed the search function or maybe a plugin update ? Any chance you can help me track it down? See the search box located in the header.

http://dev.premieresales.com

*UPDATE: I resolved this issue by properly updating my theme. Thanks guys.

Hello, how can I translate the content for the ‘Top bar left’ text?

many thanks

You need to use ‘String translation’ if you use WPML or Polylang. :)

hello, I am using WPML string translation, but cannot find the string. Can you please check which string should I search for? thanks

Hi again, we’ll have a new version approved soon where this is fixed :)

Hey,

I cant translate your theme. in this link you are trying to explain how to do it: http://uxthemes.helpscoutdocs.com/article/63-how-to-translate-the-theme

you are saying to use “Codestyling Localization” which doesn’t exist anymore…

I am stuck with this, I tried loco plugin but it didn’t work for some reason. What can I do?

thanks.

Hi there, seems like the plugin is removed by WordPress. Have you tried the PO Editor instead? Take a look here: http://docs.woothemes.com/document/woocommerce-localization/

Thanks!

HI there,

I am trying to make the main navigation sub dropdown background colour change for each menu item so for example BOYS would have a purple background and TOYS would have a red background.

I have given each menu a css class: purple,red etc.

I have tried all manor of css edits in the custom css section and nothing changes. Could you help me with the correct css code for achieving above please?

HI this is what I have its the background I want to change and give each DROPDOWN menu an individual colour background.

.nav-dropdown .purple { background:purple; }

This above does not work!

But this dont work. Its very frustrating trying to get the correct css libne to make it happen.

here is the development url then you can see:

http://development.beandigitalmedia.com/naijakids/

I got this to change the background but I need some help please to make work with individual classses on each menu like purple, red etc.

.wide-nav .nav-dropdown { margin-top: 0px; padding: 0px; border: 0px solid #DDD; background: purple; }

sorry read next post please this one messed up lol.

need some help, I’m riding a store with WooCommerce, but when I test a purchase, at the end remains this screen appears and the symbol of exclamation, the correct would be to show the order to the client. http://i.imgur.com/fWUZnqs.jpg

Hi there, seems like there is a problem with one of your plugins. This is not a theme issue. Could you try disable some payments plugins and check if it’s still happening?

Upgrade from version 2.2.x to 2.5.x made sub menus created using Custom Sidebar plugin (https://wordpress.org/plugins/custom-sidebars/) not showing up on a menu hover.

Any clue?

Thanks

Hi there, could you email this to support@uxthemes.com and we’ll help you out :)

Hey guys there seems to be a problem with wpml and flatsome theme. It’s about the “cart” link in the menu and the cart page itself. I have a website with english and german. When I put an item into the cart in the english site, and leave it there, than switch to the german version everyhting works out fine, the site changes “cart” to the german “warenkorb” as it supposed to. However if I remove the item from the cart in the english site before paying and than switch to the german version, the link still says “cart” instead of the german “warenkorb”. “warenkorb” blinks up for a second but some script or ajax within your theme overrides this. Same if you do it the over way around. If you add an item while being on the german page, remove it and than switch to english, the menu will still say “warenkorb” and link to the german page. So somehow your theme remembers the language, in which an item was last added to the cart and always displays that language as a link to that languages’ page regardless of which language you are actually in. Reagards

Hi there, could you email this to post@uxthemes.com and we’ll send you a fix:)

Sure, will do

Sent you an urgent support message yesterday and still no response, if you would prefer I can leave the message here.

Hi there, what’s your Ticket ID?

14876

for some reason the home page nav bar is acting different from when you go to the shop page.

When we 1st installed the theme we did not have this issue.

Home page nav bar is wider and fonts are a bit smaller. Shop page nav bar is the size we want everything else to be.

Have you seen this before?

I would rather email you the links if you need to see them.

Hi there, could you email this to support@uxthemes.com and we’ll try help you out :) Include a link to your site if possible.

Just sent an email

URGENT SUPPORT REQUEST:

Hi (and sorry for the caps),

We are having a major issue in that products can be added to the cart and are shown top/right but then we receive an error message

“Error: Unable to create cart. Please try again.”

When loading the cart page, it just prints “Cart” and nothing more. Help!

Best regards,

UPDATE: Plugin conflict with the Klaviyo tracking system.

Thanks to UX-themes for jumping in anyway :)

Ok, good to know :)

Hi! I’m very interested in your theme. In my ecommerce I have a lot of categories so, could you please tell me if is there a way to have a categories menu to the left? Something like this: http://demo2.wpdance.com/oswadmarket/

Thank you so much!

Hi there, sorry that’s currently not possible with Flatsome. We’ll have an option for that in the future :)

Good day,

We have a problem with how our images are displaying on a retina device, our image size is definitely large enough ( 1900×1267 ) and we have tried larger but still it displays blurry. On the device (ipad) if we click on the image and it opens in the lightbox (zoom mode im guessing ?) it displays perfectly !

Please advise.

Thanks, Nick

Issue resolved, realized that the ipad in portrait mode single product image is larger than the original image, causing the blur.

Im guessing this is due to the ipad being retina so in portrait its size is quite large ?

Maybe something to think about… ?

Thanks, Nick

Hi guys! Any news on when the “custom functions” field will be added or when I can use the child theme’s functions file again? :)

Hi there, sorry for late reply. The custom function file should still work :)

Hi,

We are seeing lots of new orders with the status “Cancelled”. What are these orders, why do we see them and is there anything we can do / optimise to make them go through?

Thanks

Hi there, sorry you need to ask WooCommerce about functionality and issues with the WooCommerce plugin.

Good day,

I have email about this issue but with no response, i currently have a newsletter in my top bar menu and have set it up as described in the docs. The issue im having is that the ninja form is alligning to the centre of the lightbox but i have specified it to be on the left….i do not have any CSS changes that would cause this too my knowledge and i updated the theme recently. I tried an alternative by adding the newletter sign up in the Top Bar right under theme options and that works okay but does no display the link in the bar as i would like (as in the top menu bar). Please help as soon as possible as our website is launching soon !

Thanks

HI there, Geat theme great works. Keep it up. A big fan.

Now I have an issue with the latest update of the theme. The Left & Right shorcode feature in the admin appears to save the shortcodes in the admin but the shortcode items I have set do not appear in the front of the site. I have tried both left and right top bar shorcodes and nothing shows.

Could I get some help with this please?

Regards BEAN

URGENT REQUEST! Please help.

I just updated the theme and the mobile menu is no longer working. When pressed nothing happens.

Site is located at makeurcake.ch

Thanks a lot for your fast reply.

While I can’t have it on the production site this way, I set up an test page with the same plugins installed. Doing that I figured out that the payment engine plugin from customweb seems to cause the trouble. WooCommerce PayEngineCw. I will contact them tomorrow and ask for an updated version. Will let you know if this fixes it. Thanks so far for you support.

OMG, please help. Just updated again. This everything seems to be fine, but the mobile menu is still not working. Am I missing something? I saw there is a new mobile menu checkbox in the menu section. But once I check it, it is still not working.

Please help!! www.makeurcake.ch

Ok, got it. I was using a header.php in the child theme which needed to be updated..

Hi,

1. Is it possible to place the logo to the right? 2. Can I enable or disable responsive?

Thanks

Hi there,

1) Sorry that’s not possible. It’s only possible for RTL languages.

2) No, this theme was built to be responsive. Makes no sense to not have a responsive site. Even Google gives better ranking to responsive sites.

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve ThemeForest.

Sure, take me to the survey