Discussion on Mercury | Photography WordPress

Discussion on Mercury | Photography WordPress

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1421 comments found.

Hi, my URL www.zodiac-photo.com? For some reason i could not submit a ticket as it was giving error saying my URL is not valid.

I just purchased and installed the theme. I had Crius before and changed it to Mercury. I have 3 issues now.

1. I don’t see where I can change/pick the home page style

2. I tried to install the slider but it gives error saying The uploaded file exceeds the upload_max_filesize directive in php.ini.?? I host website on goDaddy. What could be the solution? Should i totally delete all files and install the theme from srcatch?

3. How to set up a contact page?

Can you please provide documentation/ video tutorials on how to manage the template?

Also if i want you to help me to set up the theme could you do it? I’d prefer to have it look similar to the one I saw on your main page and just fill it with my pictures.

Hi,

1. From your admin sidebar, open Settings > Reading> Front page displays then select “static page”.

2. Please contact your webhost and ask them to increase file upload size limitation on your server upload_max_filesize in php.ini file. It’s your server issue.

3. Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

Hi, how can I change the black color with magnifying glass over the pictures in gallery to green ? Thank you

Hi,

Provide URL of your page you want to change please.

I replied your ticket.

Hi, i did a modification to the fancybox script. In which file is the fancybox accessed? i tried the function.php but didnt work.

Hi,

If you mean to modify fancybox CSS. You can do it via /js/fancybox/jquery.fancybox.css

Nope, i did a modify to js file directly.

It’s file /js/fancybox/jquery.fancybox.js

Hello, Thank you for this great theme. but I have a question: Because I can not see the second page of the blog on the home screen and in the blog section if it looks. I used conten builder option to apply the blog on the home screen. Is there something I’ve done wrong? or should I correct something? My website is: www.visualiza-t.es Thank you. David

Hi There,

Please submit your question on https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Hi! After turning Acunetix WP Security guard error occurred: “Fatal error: Cannot use object of type stdClass as array in Z:\home\localhost\www\interiorsib\wp-content\themes\mercury\functions.php on line 1212”. I do not know how to remove it. https://yadi.sk/i/taYHZCnmgQnmU https://yadi.sk/i/AccAuLDPgQnqa The remaining tabs are empty. I disabled Acunetix WP Security guard, but the problem persists.

Hi,

Could you send your Wordpress account and FTP detail please. I will have a look.

Hi Peerapong,
I’ve updated to the latest version of the theme earlier this week (by only replacing the updated files) and all seemed to work perfect. But when I published a new blog post yesterday (http://mirjamdepagter.nl/fotoshoots-blog/baby-fotoshoot-sare/) it suddenly displayed the featured image again at the top of the post? I have checked and the ‘Use display featured content on single post’ box in the theme settings is still unchecked. Older post still do not display the featured image. Have you got any idea how to solve this?
Thanks! Mirjam

Hi,

It’s not post’s featured image. Its your content image, you can remove it from your page content editing field.

Haha, I’m so sorry! I can’t believe I missed that! Thank you so much for having a look and sorry I wasted your time.

You are welcome ;)

Btw, Could you help me rate for the theme please?

Hello, Having an issue with parallax ‘shake’ – when one uses mouse to scroll (one on home page and then under testimonial/Kind Words page). Having eye seizures but would love to smooth it out :) temp url: http://2c8.5ec.myftpupload.com/ http://2c8.5ec.myftpupload.com/kind-words/?preview=true&preview_id=2057&preview_nonce=e98fc19560

Hi,

I checked your site and can’t produce the issue you mentioned.

Hey! Great theme! How to put a “FB like” direct to the gallery? Thanks!

Hi,

I think you have to use other sharing plugin for that. You can find plugin from Google too.

I tried this for sure, but plugins doesnt work so far…any ideas?

Me again, plugins work on normal pages and posts, but galleries are not “normal”pages…

Hi author,

Is there any options or module to setup a background image for whole template? Now I only see that the background image can be set in Portfolio, galleries ? right.

Thank you

Hi,

Sorry it doesn’t support that.

or you can show me how to do this with the current css of the theme. Thanks

Hi, great theme. I am having a problem creating my home page is that you first create a content builder, and now I want to delete it, but however much I try, I can not. Could you tell me because not deleted and I can do to remove content builder ?. Thank you very much.

Hi,

Please check. There are javascript conflicts between theme’s script and plugin’s script. Try to disable all plugins.

Hi,

I am afraid it will not be that because although I have three plugins installed, all of them are disabled. It must be something else. Can you think you can be ?. By the way, I noticed that if you have multiple content builders, you can delete all except the last, there’s no way to do it. . I have installed the version 1.7.4

Hi There,

Probably the fastest way to resolve this is to open a thread in our support portal:

https://themegoods.ticksy.com/ Please also add a link to your site as well as the login credentials when opening the ticket, so we can take a look at your site.

Great theme. I am setting up menu items and need to know how to set the items to display drop down only when main menu item is clicked and not an actual gallery/page. For eg. on the demo when you click on Portfolio, just the dropdown shows, as opposed to the Gallery that shows dropdown AND goes to the Galleries. Not a WP guru but can navigate decent enough :)

Hi,

You can use Wordpress custom menu for that.

If you are not familiar with Wordpress custom menu below are some tutorial. http://www.youtube.com/watch?v=O59PwSMxBR8
Hello, Hello, I am having trouble with the Contact form that is native with this theme: http://savantewinecellars.com/SWC/contact-us/ Whenever I click submit, I am getting this error: http://savantewinecellars.com/wp-admin/admin-ajax.php

Please help!

Hi,

Please update to the latest version of theme. It should fix your issue.

Download from Themeforest > your account > downloads and replace all theme’s files and folders using FTP account with the new version.

All of your settings and contents remain the same.

Hello, this seems to have worked. Can you tell me why this page will not let me scroll all the way down? It bounces back up and won’t stay down: http://savantewinecellars.com/darryl-hogeback/

Hi,

I checked your provided URL and I can scroll down without any issue.

Hi there, great theme.

Just a question… How can I add a slider on top of page like this? http://themes.themegoods2.com/mercury/portfolios-with-slider/ It seems that a plugin exists in folder on downloaded file but I don’t find anything like that.

Thanks

Hi,

You have to install Layerslider plugin first.

First you have to install “LayerSlider” Plugin. We included the plugin within download package. Please find file name “layerslider.zip” in downloaded package “plugins” folder. From your admin sidebar, open Plugins > Add New > Upload. Then upload and install the plugin. Once you installed, activate it and it will be ready to use.

Once you created your LayerSlider. then look at “Page Option” box and find “Page LayerSlider”. Select LayerSlider you want to display at the top of page.

You can also hide page header so the slider is located at the very top of page. Simply check “Hide Page Header” in “Page Option” box.

Theme documentation’s located in your downloaded file from Themeforest Please follow the theme’s instructions in /manual folder it will help you get through all theme features.

Great it works very fine. Thanks for explanation :)

You are welcome ;)

Btw, Could you help me rate for the theme please?

Hello,

first of all, thank you for your great theme. I’ve got a question regarding the filterable portfolios that I can’t seem to find an answer to on my own: Is it possible to add just some specific portfolio-sets to a filterable portfolio page? I really like the option to give the users the possibility to just view the items that interest them or browse through all portfolio items. But to give my website a little bit more structure I’d like to create more than one portfolio page with different items that all have the filterable option.

For example one portfolio page with portraits that can be filtered by men, women and kids and one portfolio page with fashion shots that can be filtered by haute couture, sports and casual wear.

My filterable portfolio pages always show all created portfolio-sets as filter options and I couldn’t find a way to include/exclude specific sets.

I hope you can help me. Thanks!

Hi,

Sorry, it needs a custom modification. This type of customization is a bit more complex and is not covered under normal theme support.

If you’re interested in hiring a developer for building out this custom features for you, we highly recommend to check out: Envato Studio

But I will add it into the future if there are many requests from customers

Ah, OK, then I’ll try something else. But thanks a lot for the fast answer!

I’d like to add a contact form with custom background, as in this page: http://www.sandrastamm.ch/

I don’t see any way to do that using the content builder as the text section option doesn’t allow for an image to be uploaded as a background; is this something they did using custom css?

On http://www.sandrastamm.ch/ it’s not theme contact form script. They are using 3rd party plugin.

Oh! Is there a way to tell which one?

The contact form template is not support custom background due to its code and structure.

Hi,

we have the same problem as many people with the mobile menu.

The menu is not responding on iPhone5s in both safari and mobile browsers if you are on 3g/4g. The gallery is also not showing the images on frontpage. The menu is responding if you are back on wifi (weird problem)

Could you check this.

Hi,

Provide URL of your site please.

My url is tamaramollersfotografie.nl

It’s working fine on my iPhone5/5S I think it’s your mobile internet issue.

Love the theme! I started using the page builder and am seeing some wierd issues with the formatting of blog posts. Specificaly the post excerpts are causing the buttons to not line up, resulting in a strange look.

You can see an example at http://bengay.ws/

I would like to be able to make sure that the “Read more” buttons line up, instead of being stagered.

Thanks for a great theme!

Cheers

Benjamin Gay

Hi,

Open /lib/contentbuilder.lib.php at line 545 change from 100 to 85

Hello,

Due to new provider regulations (spam) my contact form stopped working. I have to change the domain name of the email to the extension of my own website. At this moment the contact form uses the given email adres in the form as the sender.

Is it possible to change this in the template?

Sincerely

Timo

Hi,

Could you check with your hosting provider, is there any required setting for PHP mail function?

Like your theme(s) But Google says, it is not mobile friendly… what do you say? ;) https://www.google.com/webmasters/tools/mobile-friendly/

Hallo. Great theme! My Question: Is it possible to sort the galleries in the template “Gallery of Galleries”? Thanks! :)

Hi,

Please use this plugin. You can use drag&drop to order portfolio items. http://wordpress.org/extend/plugins/post-types-order/
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