21578 comments found.
Hi,
I am new at The7 (great product by the way). I know I can disable “Beautiful Loading”, I was just wondering if there is any way to disable it ONLY in mobile (it freezes in mobile)
Thanks
Hello,
If “beautiful loading” freezes on mobile devices, this is most probably an indication of a serious JavaScript issue. Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Thanks for your reply, but it does the same in your The7 demo (try it in an iPhone). My question is: is there a way to disable it for mobile. Thanks again
Yes. Please, submit a request via our online help-desk http://support.dream-theme.com . Thanks.
Hi guys,
Congrats for the theme, it is amazingly versatile and quick. My only problem is that the manual could be more detailed and helpful.
Is it possible to insert anything to the bottom bar apart of the bottom menu? I can’t figure out how can I insert a social media block (active fb, twitter etc. links) or anything to the bottom bar.
If is impossible then if I insert to the footer how can I disable the bottom bar completely?
Thanks for your help!
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi,
Pre-sales question: I would like to know if I can dock the floating menu icon in line with the inner boundaries of the content area in stead of in the positions where it is now?
Thanks in advance! Johan
Hello,
If I understood you correctly, with bit of custom CSS code – yes.
Can you please provide a link to a quick mockup of what you need to do so I can tell exactly.
hi,
i cant install the theme. what to do?
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi,
I using the7 with Minimalist style (Version: 4.1.3), But my Theme Update is always show “You have the most recent version of the theme!” Should I update via ftp or not? (If I should be update via ftp , Can I replace all new folder instead of old folder?)
Thank you
Hi,
If I understood you correctly, you are still using The7 mark 1, here’s how to perform an update: http://support.dream-theme.com/knowledgebase/update-the7-1/
Hi. I want to Update the theme but the menuTheme Options-> Theme Update is not appearing.
When I go to Apareance, the theme name is The7.2 and version is 1.2.2.
What do I do? I want to Update because I have a problem with the Font Awesome setup on a Benefits Item. The class fa-5x and color is not working.
Thank you
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
I want to use this demo version of the theme: http://the7.dream-demo.com/home/creative/1-creative/
I’ve installed the creative demo content, but none of the demo homepages are like the one in the demo. Not the same contact and slider is not working / not the same.
Can you help?
Thanks
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi. I’m using this theme with WPML. The slider (Porthole) won’t play the attached video or open the image link in the translated slideshow. Neither icon shows on the translated slideshow. In the page settings, I select the translated slideshow, click publish and then the “checked” slideshow becomes “unchecked”. What’s the problem here? I need this to work as soon as possible. Let me know. Thanks!
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Thinking about purchasing the theme … can you password protect galleries and/or portfolios? Thank you
Hello,
Yes, sure.
Hi there,
Quick Question. I have added a continue shopping button to my cart page, but in which file do I need to add that same button code in order to get it to show on my single product pages?
Thanks
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
this theme is simply great, but would gladly pay more for accordion/dropdown tabs for products – is this possible? Also, the product tabs aren’t really styled – please fix this for backgrounds that don’t mesh with it that well!
Do this and you got yourself a buyer – will even pay extra for product descriptions to be below price – and product titles!
Hello,
Thanks. Will forward your feedback to our dev team.
Accordion descriptions similar to the spectrum theme here would be great. How much would you charge to modify the7 for me if I bought?
Hello,
You can contact guys ot our Custom Shop to get a quote: http://custom.dream-theme.com
never got a response on this – and i did contact your custom shop.
Wanted to find out if it is possible to configure The7 to look like the Armada theme when selecting Creative #6?
Hello,
Not 100% accurately, but quite close. Our guys at support will consult you regarding it.
Is it possible to hide (or minimize) the Top Bar on blog posts only? I want it to show up on my home page but not within the individual posts.
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi denispaulvc,
You can visit the below.
http://the7.dream-demo.com/features/buyers-websites-showcase/DO YOU HAVE A FEW EXHIBITION SITES THAT I CAN VISIT TO SEE WHAT PEOPLE HAVE TURNED YOUR THEME INTO? THANKS…
DP
Hi,
Here you go: http://the7.dream-demo.com/features/buyers-websites-showcase/
Thank you Yana for a great support! No one question left unanswered. Simply the best! The7 is becoming really best WP theme with included premium Visual Composer and Addons for Visual Composer and you can create everything! 
Hey,
Thank you so much for fedback! Appreciate it a lot!
How to remove – “Albums Archives: ...” this text ?
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
One question bevor i will buy, is it possible to deactivate the laoder screen over the whole site or it is possible to change the loading animation with own logo or gif? THX
Hi,
Yes, this can be done via Theme Options.
Hi
http://www.mitsubishiautomation.in.th/ when we see this site in IOS picture can’t zoom in anyone know to fixandroid is fine
tks
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Where can I find the file / documentation to see what has changed in the latest update to the theme?
Hi,
In the bottom of theme description page OR here: http://the7.dream-demo.com/changelog.txt
