39215 comments found.
Hi, What;s the best way to have a full screen background in wide mode with content on top? I now use a 100% Fusion container but can’t get the height to be full screen. Tnx.
Hello,
You can use a rev/layer/fusion slider but the full screen mode will only work when the content is on the top.
Unfortunately, we don’t have an option to create a full screen slider in the middle of the content.
Thanks!
Hmm, still no luck with this. What I would like is to have 100% width fusion container also use 100% height. Is that possible?
Hello,
This is not possible at the moment with full width container. We will be adding this functionality in future.
Thanks!
Ok, tnx
No problem!
Hi I have a pre-sales question – please help!
I am interested in using your theme because it looks easy to use for my colleagues who do not know coding very well. However the big feature of the website I will be building will be galleries. I will need to create small grid galleries that can sit alongside text e.g. 1/3 = gallery, 2/3 = text. Do you include an easy widget or page builder element that can create something that can do this? It would need to be able to display images of a certain category as well.
Thanks
Hello,
You can use recent works builder element which is linked to Portfolio part of the theme. You can use category filters with recent works element.
Thanks!
I’ve recently started using the Fusion Page Builder and have fallen in love with it!!! I’m not sure if it’s written by you guys or a third party… but I’d love to be able to collapse and rename Full Width Containers to help clean up my work flow. Exactly like the triangle icon that lets you collapse the Fusion Page Options dialogue box at the bottom of the page.
Hello,
Yes, fusion page builder is built by us. We’re working towards improving FB for performance and UX.
You can add your ideas to http://ideas.theme-fusion.com for us to consider for our updates.
Thanks!
Cool! The fact that you guys actually respond to these kinds of requests is why I’ll never use another WP theme… EVER! 
We are SUPER happy to answer every single question And we love to hear from our customer base, we help you and you help us!
Thanks!
Hi,
This is a pre sales question – I am considering the purchase of a Avada license for our agency web site. If we decide to buy the them what level of support comes with the them purchase? Is the support only via the Avada Support Forum. If we want to pay for additional ongoing support is that an option for us to consider?
Please let us know all the various options for Support for new and existing customers.
Thanking you in advance!
Hello,
For all our users, we provide a ticket based support which is dealt by our support team.
Right now, we don’t offer any other paid level of support.
If you have any questions, let me know.
Thanks!
fushion slider – animated loading icon, where to change color to e.g. red in css?
Hey,
.fusion-slider-loading is class name for fusion slider loading icon. You can edit it to change the color.
Thanks!
I can’t access theme-fusion web site for browsing demo content. Theme-fusion web site inaccessible many times.
Hello,
Do you have any antivirus enabled? It might be throwing a false positive. Try disabling it to try again.
Thanks!
No.There is no any antivirus sw. I’m trying different OSes, SmartPhones etc, I think your hosting banned some/all IP #s. Could you check that? My IPs are Turkey based. BTW I can access via VPN
Hello!
We don’t ban any IPs in general, so this is odd, but we will check into it to see, if we can do something here.
Thanks for letting us know.
Hello again! After some test, I’m %100 sure we cannot access your web page from Turkey. Please solve this issue. I need some demos for a new business opportunity with your themes.
We’re checking into it to see, nothing has changed on our end but this is now a few reports from people in your area, so something is going on.
H3 for non relevant content is bad for SEO
Regarding your reply to this comment (http://themeforest.net/item/avada-responsive-multipurpose-theme/2833226/comments?page=763#comment_10025607) i have to repeat that your actual theme-version IS NOT SEO optimized
You might not believe me but you should believe the developer of the most prominent SEO Plugin YOAST.
Yoast is saying this:
H2 is for subheadings of that H1. Use it to divide content into scannable blocks; both Google and your visitor will like it. H3 is for subheadings of that H2, preferably.Another Quote of YOAST:
H3: Your recent posts, or, if those have an H2, this could be used for somewhat older posts. H4: related content in the sidebar, like the heading of an “about” widget. H5: Unrelated headings in your sidebar, footer, etc.As you can see, I differentiate between “related” widgets and unrelated widgets. It’s no use at all to have an H3 heading saying “Our Sponsors”. An H4 HTML heading saying “About this SEO blog” could be useful though, if “SEO blog” is what you want to rank for.
Do you really think that “Last comments” is so important to make it a H3?
Do you really think that “Last posts” is so important to make it a H3?
and so on
That using Hx for widget headings is a bad idea is so well known since years that it makes me wonder how a theme still can use it.
If you want to make Avada a good Theme you should respect that and change that Hx-Nonsense to something that makes more sense – semantic,logical & in SEO
Hello ib-v,
Thank you for your feedback and sharing the correct source.
We’ve had “mixed” correct sources reported by multiple users who have reported a different way to implement this.
In the realm of SEO, it is very hard to find credible source. Thank you for sharing that with us and we’ll look over it in the next update.
Thanks!
You “mixed” correct sources???? You find it hard to find credible source?? Really??
You could ask that searchengine everyone is talking about nowadays – what was that name…....? Ah yes…Google
Oh , and there is that guy called “Mad Cats” or so….he is supposed to know a bit about that horrible difficult stuff called logic, semantic and headers.
Look here: http://www.seoinhouse.com/matt-cutts-videos-header-tags.htmlAnd there are hundreds out there!
Hello,
No need to be sarcastic. As I’ve said, thank you for sharing this with us and we’ll be looking into this within the next update. We’ve had requests to change widget title previously when it was not an h3 with a similar kind of source.
Apart from the widget title issue, which is, honestly, not a very big issue, you’re forgetting that google also considers the layout of the content and sidebar / footer widgets which are definitely below the main content in the source.
Again, I’d like to emphasise that we will be looking into widget titles and even other heading areas to improve in the next uipdate.
Thanks!
OK, lets not be sarcastic or ironic and keep it serious.
You are wrong and you seem like having no idea what the meaning of a header is.
And by the way, with all these “excuses” you at least say one thing…and that is “Yoast has no clue what he is talking about” But you have??
The sidebar is below the content in the sourcecode and that makes it even worse!!
Why dont you stop this embarrassment by just confirm that you were wrong ?
Why dont you just read a bit and hurry to fix that “minor problem” instead of showing your lack of knowlegde in SEO by trying to minimize to a “minor problem”
here is some lecture: https://yoast.com/headings-use/ https://yoast.com/blog-headings-structure/and one more: There is NO NEED at all to make a header of a widget an Hx Not H1, Not H2, Not H3, Not H4…,.. Not even H6…...because it makes NO SENSE.
And if you need to cover a certain look,just give it a div or a span and use your CSS
There is i difference between optical markup and semantic markup.
You are coders – you should know the difference.
We will very much disagree with what you just stated. But we are not going to waste time going back and forth on this. Containing to post comments such as this on every available network (TF, FB, twitter, etc) is not helping anyone. We are not going to issue an update for such a minor thing. As already stated, you can also post a ticket with our team and they can provide this to you before you release. We will make any necessary adjustments to the theme in our next release once we check out the issue in full.
Thanks so much for your feedback
when will u launch the demos for AVADA law, hosting and hotels
Hello,
We don’t have a deadline right now. We’re still working on it and will be launching these in the next update.
Thanks!
Is there a way to change the HTML itself of an element? Say for example I want to add a number on the right side of the header menu, how would I achieve that?
Hello,
You can edit tempaltes/header.php to edit the source code for the header.
Thanks!
Excellent work!
Thank you very much
hi
is there a way to make email form sign a feature on the main landing page?
thanks
Hello!
While email signup is not coming with Avada natively, if you have a plugin for this that adds a shortcode or a widget then this shouldn’t be a problem.
We hope that helps.
ThemeFusion Team
Hey there,
is there a possibility to use (or can you implement it in Avada?) this kind of slider which shows up when pressing on “Add to Cart”? If so, how ?
Best wishes!
http://www.coastalvintage.com.au/products/portholes-wheels-life-rings/blue-white-lifering/#cc-m-product-9626121452Hello!
It seems that is part of the shop software being used on that site. So as part of that shop it would be usable. Such a slidedown area is not part of Avada though.
We would be happy if you decide to join the largest theme community out there
ThemeFusion Team
So thanks for your fast answer!
I’d like to join Avada, but the shopping function is kind of a marketing problem – kind of unspectacular and problematic for customers. First of all, the “Add to the Cart” Symbol is pretty small – people might miss it. Second: after pressing on this button- nothing really happens. Customers, who don’t see the small shopping cart on the top won’t be able to buy the products in their shopping cart. So it is quite useful to implement the possibility of a cool slidedown area (also for mobile)... if you could do that.. i guess Avada will be the best theme I’ve ever seen 
Thank you Rockie for your feedback. We are actually looking forward to make these kind of changes in the next set of updates.
Thanks for this nice response, i promise you buying your theme when you have implemented that feature
best wishes!
Thank you, we’d love to have you!
Also to clarify, when you click add to cart it does show a loader and a graphic confirming it was added. then it shows in the top cart area. Maybe a slide down showing the item or the top cart dropdown activating would help also.
Thanks
Google Chrome could not load the webpage because theme-fusion.com took too long to respond. The website may be down, or you may be experiencing issues with your Internet connection.
Hello!
We have just checked the page on all modern browsers and it is working without issues. Can you please try and check again? Thanks!
ThemeFusion Team
at the time, you sent the message above, it was working somehow it is not working again…
Pinging theme-fusion.com [190.93.255.70] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out.
Ping statistics for 190.93.255.70: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
Pinging theme-forest.net [192.254.188.93] with 32 bytes of data: Reply from 192.254.188.93: bytes=32 time=194ms TTL=44 Reply from 192.254.188.93: bytes=32 time=194ms TTL=44 Reply from 192.254.188.93: bytes=32 time=195ms TTL=44 Reply from 192.254.188.93: bytes=32 time=194ms TTL=44
Ping statistics for 192.254.188.93: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 194ms, Maximum = 195ms, Average = 194ms
hey guys, probably you got a problem with the connections to your hosting coming from eastern europe probably since an usa proxy connection that i try solved the problem.. for your info.
Hello,
I’m sorry for the trouble. Our site is up and it looks people from Turkey are having problems connecting to it.
We’re talking to the hosting company for help. For support, you can email us directly from the contact form on this page -> http://themeforest.net/user/ThemeFusion
But if you can help us get to the bottom of this.
Please visit: http://theme-fusion.com/cdn-cgi/trace and reply us back with whatever that you get on the screen.
If that’s not working, please open command line or terminal (mac) and run the following command:
dig @jim.ns.cloudflare.com hostname.cloudflare ch txt +short What do you get for it?
Thanks!
i see. now it is working without proxy again. probably problem solved. thanks for your care.
Hello,
Yes, it looks like Turktelecom blocked our domain for an unknown reason.
Our DNS provider (cloudflare) was able to contact them and get it unblocked.
Thanks!
NOW i have a problem i probably cant solve on my own….
1: Made a post
2: Choosed “No Sidebar” to create a fullwidt-post
Result: Sidebar is still there
??
Hello!
We would definitely need to see your backend to help with this. Please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
A: hi! My web site.In the upgrade?Home page in the demonstration you page.Is not my database need, if your team in debugging.Then please reply.thank you
Please reply.Thank you very much!
Hello!
Unfortunately we are not fully sure about the issue you encounter. Can you please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hello we need to add a button into the header section. We use header #4 and we want to have the button instead of the search-form beside the tagline
Is it correct to edit the header.php??
Can you please tell us what line it is or (if its not header.php) what file i have to edit and how it can be done without loosing the child-functionality?
Thanx in advance
ADDITION
I realized that there is a option to generate an output for a banner. But i need something like “Tagline & Button” and it seems that is not possible to just output some HTML like two DIVs text and image , right?
SOLVED
Hello!
So is this all good for you now?
ThemeFusion Team
Hi,
i would like to change the language of avada-contact-form. The infotext wich is shown in the boxes wich have the client to fill. I would prefere it in german…
Thanx!!
Hello!
You can translate them with the language files that ship with the theme. Please see here for detailed instructions: https://theme-fusion.com/avada-doc/translations/
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hello we are currently looking for a suitable theme for our companywebsites (we need between 20 to 40 licences) and considered Avada.
BUT just now by chance (see last comment) we found out that Avada uses H3 for the headings of widgets and this is definitely not SEO friendly (in fact and proofable it has a negative impact on yoir websites SEO)
Thats why we need to know if there is a option to alter that or if you provide a solution / workaround.
Thank you very much Frank
Hello Frank!
We don’t see any reason why h3 headings should be affecting SEO badly.
But still, if you don’t like it, we have an own class controlling the widget setup. It is called class-avada-sidebars.php in Avada/includes folder and you can easily see the h3 tags there that can be changed. Those will take effect for all widget instances.
We hope you decide to join the largest theme community out there
ThemeFusion Team
Hello
two questions
1: How can we remove or disable the “next / prev” links wich is between title-bar and content? (we use a child theme)
2: Is it correct that there is actually no CSS class given in the CSS file to style the headings of widgets.
Example:<div class="heading"><h3 data-fontsize="13" data-lineheight="17">Last Posts</h3></div>
regards karl
Topic 1: SOLVED
Hello!
Yes that is the WordPress default output. Apart from it we add the .heading class around the titles to make it easier to target them. You can target all widget headings with .widget .heading h3 { #your-rules-here; }
ThemeFusion Team
Hello,
I am trying to use the magazine style demo pages however I am getting very strange results. I think my issue is the image sizes that are featured on the post slider at the top of Magazine style 1, Featured images maybe different sizes so I need this option to be fixed and crop if need be. Is this possible for these images, and I’m just missing these options?
Hello!
Yes that is the post slider and it pulls the full featured image dimensions you have uploaded to the posts. You could use custom CSS though to limit the image dimensions to something that fits for you:
.flexslider-posts-with-excerpt { max-width: 400px; }
We hope that helps.
ThemeFusion Team
Hmmm but on the demo you have 2 images different sizes what would be css that works for both?
Hello,
The post sliders are resized based the container’s width. The post slider on the top are wrapped in columns and the setup can be seen here:
http://cl.ly/image/061f3P1T2I2rRegardless of image size (if they’re big enough), this will work correctly when set up inside the columns.
Thanks
