741 comments found.
Hello,
Advice to everyone, make sure you install plugins with parent theme first, child theme wont allow you to install required plugins.
Thank you
Hi.,
Thank you for contacting us.
Have you activated any child themes? If yes, activate the parent theme first and install all the plugins and then activate the child theme.
Regards., DesignThemes Support.
Hello, I have installed your wordpress theme on my site and I’m working on. I would need more information to understand how I can add pictures in 3 galleries that I’ve created. And where do I find the reference ID of each gallery?
In addition, to display a slider with the photos, Can I do only by creating a new slider in Revolution Slider?
Looking forward to your response, I thank you and I wish you good work.
Hi.,
Thank you for contacting us.
If you have further assistance for theme setup:
DreamSpa Beauty Salon WordPress Theme
1) Knowledge Base
http://wedesignthemes.com/support/article-categories/dream-spa-responsive-beauty-salon-wordpress-theme/2) Help Videos
http://wedesignthemes.com/support/dream-spa-responsive-beauty-salon-wordpress-theme/3) Back End Demos
http://wedesignthemes.com/support/backend_demo/dream-spa-responsive-beauty-salon-wordpress-theme/4) Live Demo Request
http://wedesignthemes.com/support/request-demo/Regards., DesignThemes Support.
Great, thanks a lot and congrats for your fantastic theme! 
Hi.,
Thanks Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Good evening, I have another question (unfortunately in your video tutorials I have not found the solution). I hope you can give me a positive response.
How can I add links to images in the circles (team and popular procedur)? I wish that the image had the same link of the button.
Hi.,
Sorry, We do not have that option in our theme. We will consider it in future updates.
Regards., DesignThemes Support.
Hmm… I have a problem.
I did everything as in movie from documentation to set up blog page.
And it doesn’t display any posts 
??
Hi.,
Kindly, Send us the updated FTP details immediately via the right bottom form located @ http://themeforest.net/user/designthemes The FTP we have does not work.
Regards., DesignThemes Support.
I am having an issue with the sizing of the mega menu. I have it set up for 4 colunms the last being a full width at the bottom. The first column and the last column are showing correctly, but the second and third are not. Take a look here www.aura-salon.com Thanks!
Hi.,
Thank you for contacting us.
Kindly refer the attached screenshot will help you get a clear view.
https://www.dropbox.com/s/20g1858d86mrnhg/dt_menu.png?dl=0Regards., DesignThemes Support.
yesterday i have bought the theme dreamspa but it is not possible for me to install this theme. I have wordpress version 4.2.2 and i think this is the reason why i cannot install the theme dreamspa. Could you please let me know when dreamspa can be installed with wordpress 4.2.2, or do you know something else about how i can install the theme dreamspa.
Thank you,
Ingeborg.
Hi.,
Thank you for contacting us.
Our theme is fully supported with the wordpress version 4.2.2.
1) This error is caused by trying to install the entire download ZIP package rather than the actual theme itself.
The downloaded package contains documentation,child theme etc.
So unzip package and find actual theme file then install theme.
2) Go to Wpfolder > wp-content > Themes > Paste actual theme directory folder
3) Watch following videos.
http://wedesignthemes.com/support/dream-spa-responsive-beauty-salon-wordpress-theme/ (OR) https://www.youtube.com/watch?v=w-52UEHUFV4&list=PL6kpawNbFm9Vov3wtpr9k0Ryy07dfE7WD&index=1Regards., DesignThemes Support.
i have done what you have told me to do, but i still can not install the theme on my website. I have opened and unpacked the downloap zip, i have pasted the theme beauty spa. When i want to install this on my website a question apears if i am sure i want to do this, the nly option i have is to try again.then it repeats itself. Do You know what it is that i am doin wrong?
Hi.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Hi,
The submenus are not showing on iPad. I use a custom link which is not clickable, the submenus are pages.
If you need any credentials, pls. let me now.
Thanks and regards Ramona
Hi,
I already see the solution in the other comments above.
Thanks Ramona
Hi!.,
Glad that you fixed the issue.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hi there, I have missing plugins which should have some with the theme, namely: DesignThemes Core Shortcode Plugins, LayerSlider Responsive WordPress Slider Plugin and Responsive Styled Google Maps Generator. Revolution Slider was also missing but I already had it.
I am putting your theme onto an existing site so don’t wish to import the dummy data as it will probably override three years of work. But… there is no help in the documentation about how to achieve a home page that looks similar to your demo. How do I pull my ‘procedures’ onto the home page, for example, or my recent blog posts? I can add a slider but that’s it. I am very disappointed.
Hi.,
Thank you for contacting us.
1) Have you activated any child themes? If yes, Kindly activate the parent theme first and install all the plugins and then activate the child theme.
2) After installing all the plugins, you can import the dummy content from Dashboard > DreamSpa > General > Import Dummy Data ( Top right corner). Once the dummy content is imported you can find all the pages like home page, procedures page, etc. From that you can start editing your site. Please have a look.
Let us know if you have any difficulties.
Regards., DesignThemes Support.
Hi there, No, I didn’t active any child theme. Just the main theme. Thanks for your swift response.
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
HI there, It’s all good. I’ve got the hang of it now. I had to upload the plugins separately and it’s working just fine. Thanks again for your response.
Hi.,
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
I have problem with the full width.
I used sample layout Location and it isn’t full width:
www.niebieskie.com.pl/kontakt
What is wrong with it ?
Hi.,
Thank you for contacting us.
Have you assigned “Full Width Template” to that page from “Page Attributes” option? If yes, please mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Yes, as I see everything is properly.
I sent credentials
Thank you very much
Great support!
Hi.,
You have not assigned “Full Width Template” to that page from “Page Attributes” option. We have assigned it now. Please have a look.
Regards., DesignThemes Support.
Hi.,
Thanks Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
I rated you just after your help 
One problem more.
I would like to display gallery on homepage as in Demo. I created gallery with 16 images.
I would like to display gallery images from specific gallery, so i chosed category which this gallery use, 4 columns, no space, 8 images count.
And instead 4 images in row i see 1 huge image
www.niebieskie.com.pl (bottom of page)
Hi.,
It seems that you have added a Single gallery item and added all the images to that gallery item. In that case you can see all the images in this page only http://niebieskie.com.pl/dt_galleries/nasze-wnetrze/ If you need to show it in home page, then you need to create separate gallery items and add image to each gallery item.
Regards., DesignThemes Support.
Ah, ok, thanks
So when I create gallery I create single gallery item, not whole gallery ?
Hi.,
Yes you are right.
Regards., DesignThemes Support.
Hi there, I have purchased the DreamSpa theme and have it set up and live. However, the sub menus do not work on a Apple iPad for my site www.holistichealingmelbourne.com.au. What needs to be done to fix this? Regards Jackie
Hi.,
Just add this css code in Dashboard > Dreamspa > Integration > Custom Css.
#main-menu ul.menu > li:hover > .megamenu-child-container, #main-menu ul li.menu-item-simple-parent:hover > ul { display:block; }
Regards., DesignThemes Support.
Hi – I’d like to modify the right side of the top bar, where the shopping cart would be (since I won’t be using one) and put a link in it’s place that opens a new page. Any advise would be appreciated. Thank you.
Hi.,
You need to customize it from the file wp-content/themes/dreamspa/headers/top_menu.php
Regards., DesignThemes Support.
On the homepage of my site (www.brightsetup.com) there are three large circle icons towards the bottom of the page. Underneath the circle it says “Tour Our Center”, “The Experience”, and “Floating” with a short description and a “Watch Now” button. I would like to make the large circles clickable and link them to the same link as the respective “Watch Now” button below it. Do you know how I would do that? Thank you for your help!
Hi.,
Thank you for contacting us.
You need to modify the function dt_sc_popular_procedure in the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php
Regards., DesignThemes Support.
Hi,
I like to have the first image which shows on Procedures Page in your demo: http://wedesignthemes.com/themes/index.php?theme=dreamspa
I like to have the first text: Procedures- Little to know about us and the image which is covering the whole width of the page.
I see in your sample layout of Procedures, that it’s just a image with size 1920×420. When I do the same, it’s just covering a part of the page. When I choose for Slider and Image only, it’s not showing the Title above.
How can I create the same as in your demo?
Thanks and regards Ramona
Hi.,
We have attached the procedure page shortcodes in the text file. Just create a new page and paste the contents in the text file in “Text” mode and check it.
https://www.dropbox.com/s/pllzcqlqqb1y4vg/procedures.txt?dl=0Regards., DesignThemes Support.
Hi,
Thanks for explaining. I use the first part of your code till: [dt_sc_hr_invisible_small]
After this I see my page as follow in the screenshot: http://i60.tinypic.com/24mw46d.png Your demo shows this screenshot: http://i59.tinypic.com/oadv75.pngWhy is my image not showing the whole width of the page?
Thanks and regards Ramona
Hi.,
Try to assign “Full Width Template” from the “Page Attributes” section.
Regards., DesignThemes Support.
Hi – Is it possible to add links to the “Experts” headshot images so that individual bios can be displayed on a separate page? I’m trying to figure out how to include it to the team shortcode, if at all possible. Any advise would be appreciated. Thanks,
Hi.,
Thank you for contacting us.
Sorry, We do not have that option in our theme.
Regards., DesignThemes Support.
Hi there,
Beautiful theme I just got started and so far it’s been very easy to navigate through your template. However, I imported the dummy data and on the home page there’s 4 stacked placeholdit images and I do not see where to remove it in the text editor. I removed the image from media and it still appears, this is the image URL when inspecting element.
http://wedesignthemes.com/themes/dummy-dreamspa/wp-content/uploads/2014/07/gallery.gifThanks!
Also, i’m trying to remove the image in the testimonial shortcode. I went into the style sheet and added display: none !important in the .author CSS but this did not fix it. Any suggestions? I also removed the image=”” in the text editor.
Okay, I actually figured out both of these issues – but I do have one final question for now. In the procedure boxes, I did not want the images included so I added this CSS:
.dt-sc-popular-procedures .image { display: none !important; }
This got rid of the image but left a big space between the procedure boxes and the intro text title. Any CSS tips to fix this? Adjusting the height doesn’t seem to work.
Actually, I just found the fix haha. Thanks anyways though! Great theme
Hi!.,
Glad that you fixed the issue. Let us know, if you find any issues in future.
Regards., DesignThemes Support.
Hello,
Hi.,
Kindly, Replace the attached text file in that path or else mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!
https://www.dropbox.com/s/wjueemzs4pwbq27/shortcodes.php?dl=0Regards., DesignThemes Support.
Hello- I made the change to the retina logo in the buddha panel so that it would show up on mobile version. However the header logo is still the dream spa logo. www.bodyfocusmassagtherapy.com Works fine on desktop just not on phone. Any ideas?
Also is there any way to get the green tick arrows along with the text to indent? See the services page http://bodyfocusmassagetherapy.com/services/ See the sports massage section. The header and main text I can indent but anything that is
Hi.,
Thank you for contacting us.
1) We checked your site in mobile and the retina logo is showing up. Please clear your cache and check it.
2) It seems that you have removed the white background in that section, so that the tick mark seems to be not intended. Please place the background back and check it.
Regards., DesignThemes Support.
I create a page HOME but when I link my site does’t appear this page because is not recognized as index, so why I can’t modify the custom link “home” which is correct by introducing content? how can I do?? Thank you
Hi.,
Thank you for contacting us.
Just go to Dashboard > Settings > Readings > Front Page Displays > A static Page > Front Page > Home (select) > Save Changes. Please have a look.
Regards., DesignThemes Support.
Thank you!
Hi.,
Thanks Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Yes sure, when I will finish my project I will rate your theme thank you for reply!
Okay., Thanks.,
I have a sidebar widget (Display Everywhere) with a custom menu in it. Unfortunately thefont color for the menu items, along with the little leaf bullets in front of them do not pick up the font color from the rest of the page. The Title is the right color just not the text of the font for the menu links.
I can’t locate that setting, could you point me in the right direction, please?
thx
Steve
Hi.,
Kindly, Send us some screenshots of back-end and front-end of your issue, so that we can check it.
Regards., DesignThemes Support.
I would like to create my own color scheme. You sent an instruction to another user. “You can create your own color scheme. But you need to work on the css files. We will send you the steps to create new skin.” Could you send it to me too?
Hi.,
Thank you for contacting us.
Hope you had a great weekend
You can create or change your own custom skin into this Dreamspa theme easily as following,
(i). Get into the skins folder from your theme directory, where we’ve added 6 folders with their skin names.
(ii). Just copy and paste any of them, and then rename it with the new skin name you’re about to be added.
(iii). Then you’ll be needed to edit the “style.css” of new custom skin you’ve replicated. (Just like the images, color, background and border color hex codes with your new custom skin color as needed).
(iv). Now you can find you new custom skin folder (created) on your Buddha Panel skin settings. So you can choose your custom skin and save changes.
Regards., DesignThemes Support.
Hello,
event though I set “Enable Sticky Navigation For Mobile” to yes. The mobile menu doesn’t stick.
Do you know the reason why?
Great theme, thanks for your support.
Regards,
Hi.,
Thank you for contacting us.
Actually we have removed that option. Since keeping the menu as sticky in mobile, will create problems when the menu has more items. You cannot scroll and check the contents if it is sticky.
Regards., DesignThemes Support.
OKA, thanks for your support
Hi.,
Thanks Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
