679 comments found.
Great theme! I’m loving all the customization options and how easy everything is with the demo content to see all available features and pages I can use.
One question- where can I download the chat x plugin that comes with the theme? I downloaded the recent update but it’s not in the plugin folder.
Is there somewhere else I can get it? Or am I mistaken that it comes bundled with the theme?
Thank you! 
After installation, go to premium plugins and install the plugin inside of theme
I’m not seeing anything that says premium plugins. Is it under the flatastic panel? Or seperate?
Nevermind, I found it under Appearance. Thank you!
I was about to buy the theme as I liked the features alot. But I am bit doubtful as below is the screenshot where I can see many warnings? visible on the very top of the page.http://puu.sh/hV4Z0/460efc2bf7.jpg
Hi, yeah, we tested a new plugin. Now should be okay
warnings are still coming on every page. Also found a bug on single product page. When we select any color then the price filter gets removed itself unless we clear evrything or refresh page. and here on this page http://velikorodnov.com/wordpress/flatastic/corporate/# please see the sign ups URL’s are localhost.. And one last thing in the header if something is in the cart alreadyand we try to hover see what happens. I have created a small screencast to show these. Last the register page doesn’t shows up. On clicking register, the login page appears. http://screencast.com/t/mIrwa0Uoe9
I try to see warnings, but I don’t see. Where do you see them? ABout problems on video – thanks, we will fix them. Links on price and tables you can make any one
Can you please look in to the issue that I have raised via private ticket. Also in footer top widgets the 4th widget never shows up for some reason.
Hi, replied
I am having trouble while adding map on contact page. I tried alot but not able to add. While adding map, I saw a link that says go to some link that according to instructions I can not find the location tab.
this is not support area. Please open a ticket
I have opened a ticket 2 days before but I have not recieved any reply yet.
Hi, it was weekend. Today I will reply
Hi,
Where can I set countdown on my product?
Regards,
Hi, see here http://awesomescreenshot.com/0c24x39x14
Hi, How to make the image size in the shop page one for all?
Thank’s in advance.
Hi, open a ticket please here https://velikorodnov.ticksy.com/
Product Images not displaying on demo content just gray images is the images not provided in the demo content?
Images are not provided. I wrote about that on Flatastic description page
ok thx then it looks like i’m good to go… Thx for the quick response
Hi Nice theme & Good job
I have problem for Sale Price Dates don’t show why please help me
Hi, open a ticket please and provide an access https://velikorodnov.ticksy.com
I tried installing the theme 3 times and thought may be something went wrong in the process. After importing data, the pages does not appear. It takes up to 4 minutes to important and nothing happens.
Hi, open a ticket and provide access. Usually it takes 5 minutes to import data
Ok, let me open it. I waited for quite long, but didnt work for me.
Hello, dummy data dont work. I saw the video from youtube but does not load content.
Help me please.
Hi, open a ticket please here https://velikorodnov.ticksy.com
I am not satisfied with the technical support and staff, I have to do to make my money back today? Tickets in https://velikorodnov.ticksy.com not respond
Mate, be more pacient. All ticket will be procced, but, if you want to make refund- close your ticket and ask refund to Envato
Ok, Thanks!
Hi My language is Persian. When I translate po file translate some of the words, but other words are not translated. What could be the problem?
Hi, open a ticket please and provide link and access. I need to see the problem
I opened ticket
Perfect I will check tomorrow
hi please help me i opened ticket from 1 day ago
Hi, today is weekend. I ‘m with family out of office. I will check on Monday
okay enjoy with family and so sorry i not know happy weekend
Installed the theme on wordpress 4.2.2 and it does not work, please help me
Hi, open a ticket please
Are we able to make product pages full width without modifying any code?
do you mean fullwidth – page without sidebar?
Yes
suresure, you can;)
Hi is it possible to filter by tag on the category pages?
Hi, unfortunately no
would there be a way to enable this feature? how would I do this?
I think yes, but it’s too narrow request. You can add this feature as custom work on Envato Studio service
Hello my current PHP version: 5.4.40.
Hi, if you have problems – open a ticket please https://velikorodnov.ticksy.com/
Hi, Got one issue with the theme. I have a clean install with only reccomanded and necessary plugins from theme and wp 4.2 When i add feature image in the blog article or I add photos to image carosel of visual composer new images don’t get loaded and I only see a grey placeholder with the text “no resize”. If I pick a photo that I uploaded previously (2-3 days ago) and it is already in the librery it shows images properly.
Hi, if you see no resize – you uploaded too small image.
Man, i bought Home Shop – WooCommerce Theme and now i wished to download this item, but i cannot because it is removed, i need this item.
Hi, mate. Everything is okay. We have conflict with Multyvendor plugin developer and changed to another plugin. Today we will back again
thanks for your reply
If you need zip immediately- contact me via contact form on my profile page and I will send a download link
where i can find Purchase code to LayerSlider but enter Item Purchase Code:,say Failed to set up automatic updates.
Hi, sure. If you want to have personal license you have to buy regular license. In our way we will provide updates with the theme
i am buy theme already , i want how import demo
how make website arabic please and thank you
have opened a private ticket
perfect
thank you i try i will back to rating
Hello!
Pre-Sales question. Does this theme support multi-currency? That part that is included within WPML plugin. I want to open a coffee store with multi-language and multi-currency options.
Hello, sorry for delay, I just came home from hospital. We make WPML ready. It means that you can use WPML plugin with our theme easily. We provide po file for English and you can translate theme to another language easily. Currency switcher has free plan. Developers write: We also have a Forever Free plan (hourly updates, 1000 requests/month – no HTTPS, email support or advanced features)
Hello, I purchased your theme and need to modify the layout of the header. Can you let me know what file(s) I need to edit to do that?
Hi, could you open a ticket please here and describe in details what you want to modify https://velikorodnov.ticksy.com I will back home in the morning from hispital and answer you
