1685 comments found.
Hi,
i have a problem with soulmedic page builder. When i want to edit content like “add any content here” with the text editor, all disappear when i come back to edit.
When i putt off the soulmedic page builder thats work.
Can you say me how i can fix this bug ?
Hi.,
You can use either page builder or wordpress editor in the pages. If you have some content in the wordpress editor and then you click page builder button and enable it and drag and drop some modules or without putting the modules, if you update the page, the wordpress editor content will be erased. In short, when you try to use wordpress editor, just disable the page builder and use the wordpress editor.
Our page builder works with only newly created pages and not with the dummy pages that are created using the “Import Option”
Regards., DesignThemes Support.
Thanks, nut i try with a new page and its the same things. I try when all plugin are off and its the same thing.
Hi.,
Kindly, Send some video of your issue. So that we can help you better.
Regards., DesignThemes Support.
Hello friends,
when I add the shortcode of “recent post” in three columns, all of them the same article appears me, alguuna help?
thanks
http://i159.photobucket.com/albums/t147/cminana/Captura_zpsr8uyjcrw.jpg http://s159.photobucket.com/user/cminana/media/Captura_zpsr8uyjcrw.jpg.htmlHi!
Thank you for contacting us.
You should not use the shortcode like that. Just mention the shortcode only once. Not three times. Just use only this shortcode and have a look.
[dt_sc_recent_post count=”3” column=”3” read_more_text=”Read More” excerpt_length=”10”]
Regards., DesignThemes Support.
Thanks!!!
Hola,
inserto el codigo, tal y como me decís, pero no me aparecen los tres post
Gracias
http://i159.photobucket.com/albums/t147/cminana/Captura_zps7e1imuzf.jpg http://i159.photobucket.com/albums/t147/cminana/Captura2_zpstidszqy4.jpgThanks
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!
I really like this theme for medical but I have a question. I haven’t noticed any theme updates and one of my sites has been live for over a year. I expect to see some theme updates but am wondering if I missed something?
Hi.,
Thank you for contacting us.
We are frequently updating this theme and our last update was on 27th April 2015. Please have a look.
Regards., DesignThemes Support.
Hi, I wanted to know how to translate some items that I have not found in the file bit basic, as “Phone” in the footer and the dates of the items by putting them in order Italian, how can I do?
Hi.,
Thank you for contacting us.
In default.po file we have included all words Follow the below steps,
a) You can find the default.po file in the themes folder itself. Get into this path wp-content/themes/soulmedic/languages and you can find the default.po file.
b) If you are running a multi language site, you need to install the wpml plugin.
c) Or if you are running a single language site other than english. Say for example if you are running German site only. Go to wp-config.php and change the language code as define(‘WPLANG’, ‘de_DE’);
d) Then rename the file default.po to de_DE.po and open the file with a poeditor and you can translate all the texts from our theme.
e) Finally you will get the mo file there. Uploading that mo file the site will be fully translated to German.
Regards., DesignThemes Support.
I did it as well as the guidance, but other words were not found in the po file
Hi.,
For the text “Phone” you need to translate it in the file wp-content/plugins/designthemes-core-features/languages/designthemes-core-features.po
Regards., DesignThemes Support.
ok thank’s
sorry, could not find the specified file, folder indicated there is only the file-dt_themes default.po
Hi.,
Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!
Regards., DesignThemes Support.
ok sent,
one mail for wp and one mail for ftp 
Hi.,
The file you need to translate is www.clinicaveterinariabernini.it/wp-content/plugins/designthemes-core-features/languages/dt_themes-it_IT.po . Else you can translate it directly from the file wp-content/plugins/designthemes-core-features/shortcodes/shortcodes.php line no: 676 approx.
Regards., DesignThemes Support.
Hello, I would like to remove the shadow under the slider, and this link commented before, has been removed. Do you have the new link for this?
Old link: https://www.dropbox.com/s/qw5p1urknvjakc4/Slider-shadow-options.jpg
Btw, Soulmedic theme has been one of the best themes I have customized, love it! Great work!
Hi.,
Thank you for contacting us.
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
Regards., DesignThemes Support.
I forgot, I did not buy the theme. I will ask them for the purchase code, it will probably take some time.
Hi.,
Kindly, confirm the purchase code, so that we can move forward.
Regards., DesignThemes Support.
I’d like to change logo so i made 220×50px but it’s not working i looking #logo in style.css. i tried to change make right size but it’s still not working could you help me? how do i make right size?
Hello,
I just bought your theme, it seems fabulous, very easy to install and modify.
Just one question, LayerSlider WP plugin is included in the package? If so, where is the code?
Thanks.
Hi.,
Thank you for contacting us.
You can install the layerslider plugin from Dashboard > Appearance > Install Plugins. You can find the plugins files from the path wp-content/themes/soulmedic/framework/plugins/LayerSlider.zip
Regards., DesignThemes Support.
Hi,
one question: do i need purchase code to activate the plugin or not need?
Thanks
Hi.,
Once you install the plugin it is active. No need to activate it again using the purchase code.
Regards., DesignThemes Support.
Thanks!!!
Hi.,
Thank you.
Let us know if you find any other difficulties.
Regards., DesignThemes Support.
hi i would like to know how to make more longer “souldmedic posts” title on homepage
Sample Image : http://goo.gl/IJcMLePlease let me know how to fix this it Thank you
Hi.,
Thank you for contacting us.
You can change it from the file wp-content/themes/soulmedic/framework/theme_widgets/recent_posts.php line no: 72. Increase 19 as per your needs.
Regards., DesignThemes Support.
Thank you it’s working i change 19->50 but i’d like to know when 50 txt over can see only ”...” it’s allways can see ”...” even 10 txt too if you don’t mind could you make a new code?
Hi.,
Kindly, Change this line from
$title = ( strlen(get_the_title()) > 20 ) ? substr(get_the_title(),0,19)."..." :get_the_title();
to
$title = get_the_title();
So that it will show the full title.
Regards., DesignThemes Support.
thanks but it’s not my question. sorry it’s my fault. i mean for example i setup 19 txt on code ”$title = ( strlen(get_the_title()) > 19 ) ? ” then when i use subject “welcome to our company” its 22 txt. if over 19 txt i want to use ”...” if not over 19 txt just don’t want to show ”....” now over 19 or not always can see “subject …”
Hi.,
Then change the line like this
$title = ( strlen(get_the_title()) > 19 ) ? substr(get_the_title(),0,19)."..." :get_the_title();
Regards., DesignThemes Support.
ah right. i understand it now. thank you so much _
Hi.,
Thanks 
Let us know, if you find any issues in future..
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
how do i add bottom section to every page like you have in your demo that includes,map contact info,RECENT BLOG,health solutions?
Hi.,
Kindly, Check the attached screenshot.
https://www.dropbox.com/s/8p648nr2ztydg1u/footer_widgets.png?dl=0Regards., DesignThemes Support.
Hi i need to change dt_sc_address and other dt_sc phone etc in different language depending on with language user choose. i have wpml installed but i cant figure how change it. i can only change in 1 language modifing plugins/designthemes-core-features/shortcodes/shortcodes.php but not in two languages. pls let me know
Hi.,
Thank you for contacting us.
We do not have the option to translate the buddha panel options for now. Since they are common. We will update this in our next version.
Regards., DesignThemes Support.
i dont mean buddha panel options in dashboard but this as you can see from screenshot http://d.pr/i/1deIv
Hi.,
Yes, That section comes from widgets. Widgets can’t be translated to multilanguage.
Regards., DesignThemes Support.
oh…too bad…then there is a way to not having text but only the icon?
i have tried to change also the designthemes-core-features.po in language dir of plugin but with no result…
very weird tho that there is a language dir and it is not possible to translate it…
Hi.,
Thank you for contacting us.
From the .po file you can translate it to only one language. You need to mention this code define(‘WPLANG’, ‘de_DE’); in wp-config.php if you are trying to change it to German.
Regards., DesignThemes Support.
ok, then to delete the text and leave only the icon? pls add this feature in next update…
Hi.,
Thank you for contacting us.
You can’t have the icon alone without the text. Yes we will update it in next update.
Regards., DesignThemes Support.
not correct…you just need to delete the text from file…
Hi.,
Which text did you mean?
Regards., DesignThemes Support.
Hi I recently bought and installed the theme, but as ever shaking the page menu is not present?
Hi.,
Thank you for contacting us.
You can add the menus from Dashboard > Appearance > Menus.
Regards., DesignThemes Support.
Hello! Help me, please, where I should write categories’ ID to make filter work? Now, I have chosen “enable filters” and categories I want to show on the page. They are shown on the page but filter doesn’t work.
Thank you!
Hi!.,
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes along with your page link. So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
Thank you!
Hi.,
Kindly, Try disabling the external plugins, other than the theme recommended plugins and check the issue. If you still have the issue, try re-installing the wordpress and have a look.
Regards., DesignThemes Support.
Hello,
Two questions, First, what is the latest version of the theme, I have 1,7. The second question, I am unable to remove or replace the retina logo. I have tried to cut and paste the link to the logo i want, browse to find the logo and then insert into post, still nothing. I have also tried to remove it, again no luck. How do i fix it? When I view the site on a mobile device it shows the soul medic logo.
www.lodestareye.com
Thanks for the help.
Hi.,
1) 1.8 is the latest version.
2) Please try to update the theme to latest version 1.8 and then try to update the retina logo. Follow the below steps to update the theme.
i) Download the theme from themeforest page.
ii) If you have made any custom changes in the code, please take a backup of it.
iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.
iv) Go to wp-content/plugins/ through FTP.
v) Remove the folder designthemes-core-features/ from wp-content/plugins/
vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.
Regards., DesignThemes Support.
Hello, thanks for your great theme. Do you provide any help in adding bbpress functionality? I just installed it and it works just fine but I’m having few issues with the sidebar showing under the forum content as a column and the homepage that show duplicated forums if I use the forum page as static page.
Thanks you so much.
Hi.,
Thank you for contacting us.
Sorry, we have not tested our theme with an 3rd party plugins other than the plugins approved by themeforest page. So we can’t guarantee for that plugin to work with our theme.
Regards., DesignThemes Support.
Hello. All I am trying to do is add a blue border to the three “icon boxes” on the default home page (div.column.dt-sc-one-third). How do I do this?
Hi.,
Thank you for contacting us.
Just add this css code in Dashboard > Soulmedic > Integration > Custom Css. Change the color as per your needs.
.dt-sc-ico-content.type5 span.fa { border: 1px solid #ff0000; padding: 10px; }
Regards., DesignThemes Support.
Hi,
i need to translate all of content on my website, is there any option to do this in one click or i have to make another website?
Hi.,
Follow the below steps,
a) You can find the default.po file in the themes folder itself. Get into this path wp-content/themes/soulmedic/languages and you can find the default.po file.
b) If you are running a multi language site, you need to install the wpml plugin.
c) Or if you are running a single language site other than english. Say for example if you are running German site only. Go to wp-config.php and change the language code as define(‘WPLANG’, ‘de_DE’);
d) Then rename the file default.po to de_DE.po and open the file with a poeditor and you can translate all the texts from our theme.
e) Finally you will get the mo file there. Uploading that mo file the site will be fully translated to German.
Regards., DesignThemes Support.
Hi
rotating buttons do not work me the shortcode does not work well
Hi.,
Let us know the exact shortcode and rotating buttons that is not working and please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi, I have a small issue with my site. I am the owner of www.kidoptik.ro I have 3 minor issues,I would attach a screenshot here but I cannot. How can I contact you to give you the site logins so as to look for yourselves those little problems? Thank you
Hi.,
Please mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes along with your issue.
Regards., DesignThemes Support.
Hi, I’m trying to put a horizontal tab into a title box but the background doesn’t extend downward around the tabs from the title box. Probably easier to look: http://dfoptometrists.com/dryeyeclinic/
Thanks
Hi.,
Thank you for contacting us.
Just add this css code in Dashboard > Soulmedic > Integration > Custom Css.
.dt-sc-titled-box-content { float: left; width: 100%; box-sizing: border-box; }
Regards., DesignThemes Support.
Hi – I am seeing a problem with the team module. When I view the page with the “Preview Site” button it looks perfect. When I view it with the permalink or visit site, the team content is missing tag information like degree, role, etc. Yes, I did click update. All the other information on the page is correct.
Hi.,
Thank you for contacting us.
Hope you had a great weekend
Kindly, Send us the page link you have the issue, along with your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Regards., DesignThemes Support.
That’s a problem at the moment because I’m developing the site on my local server with WAMP before taking taking it live on the internet. Everything seems to be working fine except the team widget. I likely have a 2-3 more weeks of development before migrating the site to my hosting service.
I figured it out. Evidently, the code is sensitive to the spacing between the tags. If there is more than one space between the end of the last tag and the beginning of the next tag you will get different results in what information is displayed between preview and published URLs.
Hi.,
Glad that you figured it out.
Let us know, if you find any issues in future.
Regards., DesignThemes Support.
