Hi Johnny,

This would require additional template modifications. Please submit a ticket to our support team at https://select.ticksy.com and they’ll provide you with further guidance in relation to this inquiry.

Select

Thank you again for your help… I found the solution in one of tickets people have posted before me…

I have another question though… When I add a Slide Graphic to one of the Slides, it is not showing in full size and I can’t seem to find a way to adjust that. Can you please help me with that?

Johnny

Hi Johnny,

A bit of CSS might be required depending on your layout and back-end settings. Please submit a ticket to our support team at http://select.ticksy.com/ and they’ll see what they can do to help.

Select

Hi,

Please submit a ticket to our support team at http://select.ticksy.com/ and they’ll have a closer look at this issue on your website and see what they can do to help.

With our theme comes the extended license for all plugins integrated with it (Visual Composer and LayerSlider). We update these plugins to their latest version with every future theme update. You can ignore the messages about the required activation of these plugins you see inside Plugin settings.

Select

Hi,

Assigned this ticket ID a high priority notice. Our support team will get back to you as soon as possible.

Select

Hi,

This issue has to be dealt with in relation to your WP Admin settings. Please submit a ticket to our support team at http://select.ticksy.com/ with temp WP Admin access included and they’ll have a closer look and see what they can do to help.

Select

Hey – thanks for the quick reply – I logged into dashboard today and error has disappeared.

Anyway, if it happens again I will log support

Thanks for the update

Select

Hi Johnny,

Sorry for misunderstanding.

The shortcode we’re using here is the same one – Image Gallery, however the settings are as follows:

1. http://screencast.com/t/AMkZtRUwo

2. http://screencast.com/t/BENosZEdG

Gallery with frame is simply another type – http://screencast.com/t/fI3ifP9uTKA

Hope this helps. If you happen to need any further assistance regarding this setup, please submit a ticket to our support team at https://select.ticksy.com/ and they’ll see what they can do to help.

Select

Select, thanks again for everything!

You’re welcome

Select

Hi,

Thank you for your kind words

When editing a slide in WP Admin -> Select Slider -> A Slide you can set a general content placing for that slide, including buttons – http://screencast.com/t/AaYF0kfS2eCA

If you happen to need any further assistance with this, please refer to our support team at http://select.ticksy.com/ and they’ll see what they can do to help.

Select

thank…

You’re welcome.

Select

Hi Angi,

It might that there’s some improper structure at hand – causing bad scroll-to functionality. Please submit a ticket to to our support team at https://select.ticksy.com/ and they’ll have a closer look at your website setup and see what they can do to help.

Select

Hey there, thanks again so much for your support. I use wp all import on a test surrounding with the theme and it seems to work fluently. Due to that, another question occurs;-) I am using the blog function to display news. For displaying the xml data which is job offers I would need it running a second time independently from the other “blog”. Is there a way to realize that. I need the two sections displayed on two separate sites. Thank you again;-) A

Hi Angi,

As we understand, you are using blog items to display news, now you want on same page to display two different lists of news? Are we right?

If so, you could use blog list shortcode, and display two different list on same page, for example two lists with two different categories.

Select

Hi,

Please submit a ticket to our support team at http://select.ticksy.com/ with temp WP Admin access included and they’ll have a closer look at the settings in your site’s back-end to see what they can do to help.

Select

Hi,

Thanks for reaching back

It seems that you ran into a server issue. We advise taking the following actions:

- Run this plugin to revert your WP installation to its original state – https://wordpress.org/plugins/wordpress-reset/ Note: This will delete all content from your site.

- Navigate to WP Admin -> Appearance -> Themes and activate Stockholm

- Disable all plugins you might have installed under WP Admin -> Plugins but WooCoomerce (if you plan to import shop demo files, if not disable this plugin as well )

- Double check that in WP Admin -> Settings -> Media you have selected default Media folder

- Increase post_max _size to 64M and max_execution_time to 300 in your php.ini file.

- Increase PHP memory limit.

You can perform these server configuration modifications yourself or contact your hosting service provider to adjust this on your behalf. Try to import demo content again.

If the issue persists, please submit a ticket to our support team at https://select.ticksy.com/ and they’ll see what they can do to help.

Select

Thanks for the help. I got it installed. How do I go about removing the content menu under the main banners on the homepage?

Hi,

This would had to be done through Visual Composer – the bundled page editor. If you happen to need any further assistance with creating/editing your content, please submit a ticket to our support team at https://select.ticksy.com.

Select

Hi,

Please submit a ticket to our support team at http://select.ticksy.com/ and they’ll have a closer look at your website layout and see what they can do to help.

Select

Hi,

Thank you for your interest in our theme

Yes, Nouveau supports Row image and video backgrounds that can be set to parallax.

Select

Thank you – I purchased the template. it works very nicely, thank you!

You’re welcome

Select

Hi,

Please try with the following CSS code:

.carousel .video .video-overlay.active { opacity:0.3 !important; }

Paste the CSS code into WP Admin -> Select Options -> Global Options -> Custom CSS field.

Select

Super fast answer, super good solution! YEAH, thank you.

You’re welcome. We’re here to help

Select

Hi Angi,

Glad you like our theme. Thanks

1. Please install this software http://poedit.net/wordpress on your computer. Then run it http://screencast.com/t/wv1A4XtTKbz and import en_US po file from your theme folder/languages into the program.

Next translate your labels like in the screenshot http://screencast.com/t/LhyzzhLJMda and check your site again.

If your site admin is in another language (other than English) then click here to create new po file http://screencast.com/t/gliXcWMMoHuy for your language.

Import en_US file from theme folder/language http://screencast.com/t/GTU9BisAcIw and select your new language from the Translation Language dropdown menu http://screencast.com/t/tBz2EbaA64fA and translate like advised previously.

When you’ve finished translating, upload your new .po files to languages folder on your live server.

To preserve changes after a theme update, we recommend installing and activating a child theme. Inside a child theme create a folder named language and copy your translation files there. Lastly, paste this function into child theme functions.php file -

if(!function_exists('qode_load_child_theme_domain')) {
    function qode_load_child_theme_domain() {
        load_theme_textdomain('qode', get_stylesheet_directory().'/languages');
    }
    add_action('after_setup_theme', 'qode_load_child_theme_domain');
}

2. In regards to scrolling and traversing issues, please submit a ticket to our support team at http://select.ticksy.com/ and they’ll have a closer look at your website setup and see what they can do to help.

Select

Thaanks a lot!!!I was trying to do it the dirty way;)))but seems as if I have to invest some more minutes;))

Thank you very much for your help!!!

You’re welcome

Select

Hi,

Could you please submit a ticket to our support team at https://select.ticksy.com/? They’ll have a closer look at your website setup and see what might be causing this issue.

Select

Hi,

Please go to your theme folder using an FTP software and open functions.php in a text editor. Find this line of code where Portfolio List image sizes get defined and modify it to your preference – http://screencast.com/t/fEKuOwxmtnrn

Save and re-upload this file back onto your server.

Then, install and run this plugin to have your images properly scaled.

Select

thanks…

You’re welcome.

Select

Hi,

Thank you for your interest in our theme

Portfolio items support self-hosted, Vimeo and YouTube videos. Animation can be set directly from the admin panel.

Select

Hi,

This would have to be dealt with in relation to your website layout. Please submit a ticket to our support team at https://select.ticksy.com/ with your website URL and they’ll have a closer look and see what needs to be adjusted.

Select

Many thanks!

You’re welcome

Select

Hi,

These inquiries are highly related to your website layout and content structure. Please submit a ticket to our support team at https://select.ticksy.com/ so that they could have a closer look at your site and see what needs to be adjusted.

Select

Thank you so much! It’s working now

One more question How can I add social share icons at the bottom of the website (footer) like this: https://www.dropbox.com/s/he48bqut27qdr2o/Screen%20Shot%202015-05-29%20at%2013.04.32.png?dl=0 And how can I add shopping cart icon next to menu, like this: https://www.dropbox.com/s/qr4yyxy1mqbm2t9/Screen%20Shot%202015-05-29%20at%2013.04.44.png?dl=0

Thank you so much again!

Hi,

The social icons are derived from the initial Social Icon shortcode. To have this code match your style, go to a page/post editor and choose to create a ‘dummy’ page. With Visual Composer create a Social Icon with all the properties you want (color, hover, link etc. ) and switch back to Classic mode. Then, copy your Social Icon shortcode: http://screencast.com/t/XHUfTnLVY

And paste this code into the text widget in Appearance -> Widgets -> Footer Text sidebar area.

Please go to your WP Admin -> Appearance -> Widgets and drag&drop the cart widget into the WooCommerce Dropdown widget area.

Select

Hi

Thank you for your interest in our theme

You can easily change all the fonts directly from the admin panel.

Select