286 comments found.
The template is very nice. However, I find it quite annoying that everytime I go to The Luxury in the admin and make a change to one of the Overall Elements, it erases all the css changes I made and I have to upload my css stylesheets manually in order to see my changes. This is quite annoying so is there a way to avoid it?
Hi,
Please don’t put extra stylesheet in cutom-style.css This file will be overridden when you save the panel. Try to put your custom css in this section instead : http://take.ms/vWAi8
Hope this help 
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hey, before i am buying this theme i would like if the slider of the mainpage is ready and configurated in the theme package. I just want to change the clock
Hi,
Yes you can import the slider demo content and customize from there 
Thanks for interest by the way
I hope you guys make a child theme for this. I’ve never done it before, and I’m having lots of issues creating one. Most themes have childs, I don’t know why you don’t just have it already.
You can actually follow this easily : https://goodlayers.ticksy.com/article/1894/
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
I tried that but I don’t know what template: “xxxx” is supposed to be replaced with? and I’m not sure about the functions php part either.
Oh, please open a ticket in our supporter site. We’ll help you inspect that. Please also provide url and access as well.
http://goodlayers.ticksy.com/Nine theme, but Master Slider is terrible. Sometimes when you highlight a layer to move it, the item disappears from the stage yet the layer itself remains. I’ve used LayerSlider, Revolution Slider and a few others and have NEVER had this problem.
Hi,
if you don’t like MS, you can install your Layer Slider and use them instead
Unfortunately, I’ll have to muddle through with Master Slider, although I’ll avoid any themes using it. I have to say that I don’t like your page builder at all. I’ve installed SiteOrigin’s PageBuilder for any supporting pages. Unfortunately, I’m stuck with your page builder for the home page. Kinda wishing the client hadn’t picked your theme, but there you go.
Great. I move rows around and lose the widgets. Nice. When all is said and done, I’m giving this theme a low rating. The only thing that looks okay are the product pages.
Okay…I finally got the Home page under control. Still not a fan of your page builder, though. I’m afraid to move the rows in case I lose a widget. I will say that your product pages look very nice, so don’t worry, I won’t give your theme a low rating. Just had to vent. Honestly, I’ve never had so much trouble with a page builder. I’m just glad that your theme plays nice with SiteOrigin’s PageBuilder. You get an extra star for that.
My Media Uploader is throwing an HTTP Error because of this theme… I changed to the 2015 WordPress Theme and it fixed the issue… How do I solve this?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here 
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hi, great theme! For some reason I can’t figure our how to edit “Before contacting us” part on Contact Page 1. Can you please point me in the right direction? Thanks!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
In the header, how do I get the “Login” out of there.
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
I am also having the same error with the Page Title Image not appearing, I tried to send a ticket via Good Layers and it said my related URL wasn’t valid but it is valid so I can’t even submit a ticket via Good Layers and I REALLY need this issue resolved as it’s taking away from the overall aesthetic of the site. I love the theme and it’s been great so far everything is awesome except for that one minor Page Title Image error. Can someone please reach out to me not via Good Layers since that option didn’t work for me?
Hi,
First of all, Thanks for choosing our theme and thanks for kind words. We really appreciate it.
About problem, no worry, we’ll help checking on that but could you please go on the support site as our dev is available in there, not here About problem that you couldn’t submit ticket, Can you PM me via the form in my profile page with the purchase code? I’ll try to check on that for you. If you already have account to support site, please provide it as well. I’ll try to help inspect this issue.(this for your future help as well.)
Thank you very much!
this theme, have contact page?
Demo link doesn’t work. Thanks.
- Client
- Skills
- Website
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
hi,
is it possible to switch from dark theme to light theme once the website is up?
thanks
Hi,
Yes we have option to import admin panel setting of dark and light layout
Hello, I commented that the portfolio with the filter does not work!
Thank you for your help.
Hi,
You meant in the demo or in your site? If in your site, Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello, I submitted a support ticket but no response. Maybe you can answer here?
I want to be able to shorten space between menu items, so that I can fit more menu items.
e s c a p e r oom indy dot com/previewThanks so much
Sorry for late reply in our support site. Our supporters/devs aren’t available on weekend but your ticket will be responded within today soon!
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
ok, thank you.
Hello, I have a problem with the video site known smartphone. I put three of my video formats (ogg – mp4 – webm). Mobile, no of my videos is displayed !!!
How can I fix this display issue on smartphone?
On Master slider…. sorry ^^
Hi,
Sorry about problem but Master Slider itself doesn’t support video bg for mobile/tablet You can check this out : http://support.averta.net/envato/faq/master-slider-wordpress/
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
OK THX How do I install an image instead of a video for use on mobile device?
There’s an option for Layer BG here : http://take.ms/2691l
Cheers!
Hey, nice theme! I will purchase the theme at the weekend. It would be amazing if you can tell me the fonts name you used for the logo. Thank you very much!
Hi,
It’s ‘Open Sans’ from google font
hi, thanks for the theme. Where can I download the demo content?
Please follow this instruction directly https://www.youtube.com/watch?v=bMGt9RNsCws
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
Hello, Pre-Purchase question:
Does ur theme support multi languages ? I mean do you have that feature in the backend?
Hi,
1. Yes but you have to use plugin like WPML
2. We don’t have it builtin with the theme but you can use WPML (Most popular translation plugin.)
Cheers!
1. How do I remove the Search at the top of menu? I don’t want it.
2. I chose “no footer” but there’s still a little gap at bottom before the copyright section, how do I remove that?
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
My navigation bar does not line up correctly. Also the drop-down menu is spaced to far. http://edb.48b.myftpupload.com
Can you please submit ticket in our support website? Our dev and supporters are only provide support in there, not here
If you got any further questions, please head to our support website
==============================================
Please note that, Right now, all support will be conducted through http://goodlayers.ticksy.com/(Purchase code can be found here : http://support.goodlayers.com/wp-content/uploads/2013/04/purchasecode11.png )
Thank you very much!
