21577 comments found.
How can I change path’s of “archives/dt_team_category” ?
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hi, I’ have buy The 7 and would like to know if there is a tutorial for posts and for revolution slider please?
Thank you
Hello,
The7 user guide is here: http://guide.dream-theme.com/the7-2/
Slider Revolution user guide can be found inside the full theme package in the “Plugins” folder (you’ll need to unzip the slider package).
I just purchased the theme and there are a lot of cool features but I choose this largely because it says that it works with the Event Calendar. As I’m using it, I see that it works as a standalone part, but isn’t integrated with the site at all. Am i missing something. Thank you!
Hello,
Everything is correct. Theme clearly states that it is “compatible with Event Calendar”. Not that it “comes bundled with Event Calendar”.
Thank you for the reply. The theme is great, and I understand that I would have to download the Event Calendar separately, but I feel like this is misleading. In theory every theme is compatible with the Event Calendar, but the distinction by including that in the notes of Compatibility is that the theme would be able to interact with the custom post types associated with the Event Calendar. This is seems to be the case in the other handful of theme that also list themselves as compatible with Events Calendar. Can you provide information about how it works with the theme beyond the native widgets and posts that are generated by the Event Calendar? If there isn’t any interaction I won’t be able to use this theme and will be requesting a refund. Thank you!
Hello,
Again, theme description clearly states that theme is compatible with this particular plugin. Theme just tested to work with it. We’re not advertising “deep integration” or other similar stuff whatsoever.
I’m sorry, but for some unknown reason you filled the “compatible” word with your expectations that have nothing to do to reality. Therefore for the future, before purchasing software, please contact the author if you are interested in certain features. Instead of speculating about them.
I have just bought the theme but I am having scrool lag in chrome and firefox, I have tried both with and without smooth scrool. You can check it here. http://www.dividendfreedom.com
Hi,
It is caused by Cloudflare. Try disabling it (as a temporary solution) and then contact their support to resolve the cause of the issue.
But the problem is only in Chrome and Firefox. Iexplorer works fine.
I already answered your question and not going to explain different browsers JavaScript parsing specifics 
Thank you so much for understanding!
Hi there, How do I change the background colours of individual teasers.
GOD I LOVE THIS THEME ))
Hi,
Thanks for feedback!
There’s no build-in tool for that, but it can be done easily by couple of lines of custom CSS.
WOW – fast reply. Yes if you have custom css and also how to put a little padding that would be awesome. I need to chat to you guys later this month re some custom work.
Please, submit a request via our online help-desk http://support.dream-theme.com – our guys will assist with it.
Thanks!
will do, thanks
Hi guys, do you have a link on the demo site for 3D-slider? Couldn’t find it…
Hi,
We overhauled demo a bit, and there’s no 3D slider demo yet 
Do you plan on having one? I’d like to show it to prospective cleint but I cant.
Yes. But I cannot give any ETA at this moment: we’re fully focused on upcoming updates and have no spare hands
I see. If 3d slider is a separate plugin that you include in the the theme, can you give the link to the vendor site, ot is it something developed in-house?
No, it’s not a plugin. It’s proprietary slider build into theme.
OK, it’s your call. If you have the link to the old demo where I can show it the client (i think it will match perfectly his concept) – please let me know. Otherwise will have to look for something else. Cheers!
We released it as a jQuery plugin on CodeCanyon: http://codecanyon.net/item/magnetize-responsive-3d-parallax-gallery/full_screen_preview/8264242 . Not sure its demo will satisfy you, though..
Hello,
I´ve 2 questions:
(1) Can I list a specific category of my portfolio anywhere. For instance, on the one page just the “ilustrations”, on the other page “identity”?
(2) Is it compatible with the ignition deck plugin?
Regards, Wolf
Hello,
1. Yes.
2. Unfortunately we do not have dedicated data regarding that plugin compatibility. But generally people are describing The7 as “extremely plugins receptive”.
Hi, Im interested in buying the theme, I just have one question. I need to create a slider with 3 block to the right. Each block would need to link to a page. Is this possible with the theme? You can view example here – http://www.designelite.co.za/wp-content/uploads/2015/06/slider.jpg
Hi,
It can be done easily using a Slider Revolution or Layer Slider plugins (both comes with free with the theme).
Hi, I don’t know why but my suddenly my website is showing all codes instead of home page… Please help
Hi,
Maybe you disabled the Visual Composer and/or Ultimate Addons plugin(s)?
Hi, I’m having problems with the WPML plugin and woocommerce. The site is in ITA, and I also included the translation ENG. When I click the button shop (the site ITA) and I select the language ENG, the sidebar I have left in the original language (ITA). How do I translate also the sidebar language ENG?
Thanks…
Hi,
Please note that we can provide technical support only via our online help-desk: http://support.dream-theme.com (here in comments we can only answer some general and pre-purchase question). Submit a ticket there and we’ll get back to you ASAP.
Thanks!
Hello, this template is really great but portfolio not working on Chrome (I have the last version : 43.0.2357.124 m ), it’s ok on IE11 and Firefox. How can I fix that ? Regards
Hi,
Thank you for feedback!
Can you please provide a bit more details: which portfolio page exactly is brocken? And what exactly wrong with it? It seems we’re not able to reproduce the issue.
Thanks!
I have the problem on my site but it’s the same when I test on your url demo : http://the7.dream-demo.com/demo/creative/projects/ When I am on this page I can’t clic on portfolio images (by exemple on the first image with 2 smartphone). On the mousse hover, there are no action, no animation and no blue button which display the detail project, the link, and the button to grow image On IE11 I have these animations and when I clic on blue button in order to grow the image or go to detail of the project all is ok.
Hmm, you’re on the touch-screen windows machine, right?
yes, I am on surface pro 3
is it a problem for the portfolio ? do you have any solutions ?
> yes, I am on surface pro 3
That’s the issue I’m afraid. Your device identifies it’s primary input as touch. Therefore theme adapts itself to touch controls. Therefore you see no mouse interactions. I’m afraid nothing can be done about it.
Thanks for your response,... now I know why, and I can explain that to my customer Thanks a lot.
you are welcome
hello, my page does not show and I do not know why, can you help me?
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Hi, Is it Possible to Disable the Mobile Menu ? Not only the “Mobile Style”, but totally disable the menu when the screen is for example, less than 970 px … It’s because I want to make my own custom Mobile Menu, but I want to keep the original 7 Menu for desktop.
Is it possible ?
Thanks a lot, have a Nice Day =)
Hi,
Technically yes, but you’ll need to and assistance of a pro developer for that, since it requires quite considerable amount of customization.
“My visualcomposer stopped working. When i edit text it doesn’t show me the old text and when I update the pages it does nothing.”
Having the same problem.
Help please
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Mobile end parent menu unclickable?How can we solve?
See the answer to your previous question.
Hello, Are IE7 and IE8 supported ? Thank you.
Hello,
Definitely not. And will never be. Moreover most of plugins are not fully compatible with them.
got some error Ultimate_VC_Addons/woocomposer/modules/shortcode_carousel.php on line 469
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
Liked the theme, there are several issues?Will blog list page views on how to add?Very slow, how to solve?
Hi,
By actually purchasing theme first 
Everytime I refresh a page, it shows my primary color and a refresh icon which then disappers.. I dont want that. how to I refresh without that showing
Hi,
This feature is called “beautiful loading”. You can disable it via Theme Options > General > Advanced.
Hi,
My visualcomposer stopped working. When i edit text it doesn’t show me the old text and when I update the pages it does nothing. I can close the screen but it asks me if i’m sure i want to leave the page, meaning the updates i made are not saved.
Hi,
Please, submit a request via our online help-desk http://support.dream-theme.com – we’ll get back to you ASAP and take a look what is wrong.
Thanks!
