5242 comments found.
Hi,
can I put more than 1 thing in a thumbnail? to make it a gallery?
and can I mix images and videos in that gallery?
Thanks
Hi,
while you can use multiple images inside a single portfolio , you are not able to mix them with videos.
Best Regards UT
Can you tell me if there is a way to not have the hover effect over the portfolio? I do not want to have the image enlarge. There doesn’t seem to be an option in the UT showcase. Thank you
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
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What eCommerce plugin would you suggest with this theme?
Hi,
you should go with woocommerce. The theme itself works with this plugin but does not come with a theme for the shop. So you need to design the shop by yourself.
Best Regards UT
thanks!!!
is there is an online documentation of the theme ?
Hi,
yes a link is available inside the download package.
Best Regards UT
Hello there, we like your theme and have a question before purchasing. Can we have a slider with slides showing both images and video? For example, slide 1 to show image, slide 02 to show video and slide 03 to show image. OR we have to choose either image slider vs video background and have only one of the two? Kind regards, Nikolas
Hi Nikolas,
the theme comes with an included free version of http://codecanyon.net/item/slider-revolution-responsive-wordpress-plugin/2751380 , so yes you can create a slider which can present video and images at the same time.
Best Regards UT
Hi, I bought your theme and tried registering on your site for help, but i have the same problem as ’’gesilver’’... So I’ll post my question here. I try to changed some settings to have the same as the brooklyn layout 2, i’m not an expert, but how can i changed layout without erase all i have in my website at the moment ?
Thanks.
Hi,
we have manually created an account for you. You can find the credentials in your email account. See you on the forums.
Best Regards UT
Hey guys, how can i remove a page from the menu yet allow it to be in the pages list so it has a section on the site? for example a whole image section that I dont want to have a menu entry? other than that all is perfect!
Hi,
yes – simply make it a child page of an existing section 
You can select the page parent when editing the page right beneath the publish button.
Best Regards UT
Hi,
Sorry to bother you guys on this but I couldn’t figure out a way to fix this myself after going through similar threads. I posted on the United Themes help desk, but no response yet and I’m sitting here for days and unable to get my web site up. Basically after doing a clean install (brand new site) and adding all of the suggested plug ins, I went to the Demo installer and was going to add #9. However I got the following error, “You already have imported the demo content before. Running this operation twice will result in double content!” Since this was the first time I was even in this section I know this isn’t true. How can I get the demo I want at this point? Here is some info that may help:
Which WordPress version is installed? WordPress 4.2.2 running Brooklyn theme. Which theme version is installed? BrooklynVersion: 2.8.6 I doing my work on a MacBookPro Retina late 2013, OSX 10.10.3 via Chrome Version 43.0.2357.124 (64-bit)
Thanks for your help.
Allen Taylor allentaylorphotography@gmail.comHi,
going to leave you an answer on the forums now.
Best Regards UT
Hi, I purchased this theme and have almost finished setting up the layout and love it!
The only thing I can’t get to work is the background on mobile and tablet devices. The background from the header section keeps repeating in each section when viewed on mobiles and tablets – IOS and Android. Can you please let me know how to fix this problem.
My website is invictusmedia.com.au
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Hi I installed the theme locally according to the documentation and I tried to import the Demo 11, but after a whole minute loading I got the White Screen. I’m not totalle sure, but I think they importantion didn’t go through 100%.
Help me please.
Hi,
while we like to help you out in this case, debugging an installation which is not inspect able is not that easy. Do you have the chance to run the entire thing on a live server?
Best Regards UT
Ok, it actually worked fine on a live server.
Thank you.
Hi – I bought your theme and tried registering on your site for help, but was denied for some reason. So I’ll post my question here. My portfolio is entirely video on vimeo. I do not want a hero image/video/gallery. Is it possible to have a portfolio item without anything in the hero spot?
Thanks.
Hi,
please send us a PM via profile with your purchase code and we will manually create an account for you. If you do not set an image for your hero, the hero should stay empty. Or you hide the hero with the help of some CSS like:
.single-portfolio #ut-hero { display:none; }
Best Regards UT
Hey United Themes. Is there any way to add some google fonts to this theme? I wanted to use Monserrat but it doesn’t contain multiple weights. Alternatively I looked for Proxima Nova but it’s not present.
Any luck with this?
Hi,
you can only use font from the Google repository. Both fonts are not Google fonts.
Best Regards UT
Monserrat is a google font. I just want to have the various weights such as bold and ultra bold.
Hi,
ah sorry about the confusion, the font is named : Montserrat – that’s why we did not found it inside the list. We can confirm that the 400 font weight is missing. Since we will update the theme soon – the bug will be fixed as well. Sorry for any inconvenience.
Best Regards UT
Presale question: Is it possible for the first photo that it changes every time a visitor visits the homepage? So there’s more variety.
Sorry this is not possible!
Hi!
I’ve just installed the theme but is unable to load the theme options. When I click theme opitons all that appears is a page that says “Oops, that page can’t be found”. What have I done wrong?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
why does it cut off the buttons on my front page on certain monitors?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Hello- My website laurenanngonzales.com needs a css adjustment on the mobile version The “Lauren Gonzales” Hero graphic is being covered by the header bar. I believe this can be easily fixed by adding padding-top to the graphic on the mobile version. However I can not seem to locate a responsive css to make changes like that. Can you please help me find a solution? I am using an iPhone 6. Thank you!
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Will there be any updates anytime soon ? any innovation to the theme?
Hi,
unfortunately not alcalarob. Only regular bug fixes and and compatibility fixes on the current roadmap.
Best Regards UT
It is possible to create a link that leads to the gallery filtered by category?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Hi
Are there any different blog layouts?
Categories, and blog feeds seem to be the same design…
Some masonry/Mosaic blog feed displays would be awesome.
Thanks Archie.
no sorry 
Hello! I keep tying to register for support and it continues to deny me? We are having issues with the shortcodes and specifically with twitter and the size that it is displays. It is not following the global h2 size? Please advise.
Carla
And yes my purchase code is valid 
Hi,
please leave us a message with your purchase key via profile and we will manually create an account for you.
Best Regards UT
