Hi,

WPML is plugin which doesn’t come with the theme, You need to update it yourself

Select

Slide graphic can’t be fullwidth or fullheight. Regarding width, max applied will be wide as grid in your site. If you need assistance regarding positioning we advise you to submit a ticket to our support team at http://select.ticksy.com.

Have taken your advice but haven’t heard back from anyone, is it possible to get support here? Cheers

Hi,

Could you please tell us your ticket id, so we could track your ticket. Support team should have answered on your ticket until now.

Select

Thanks!!

While you’re working on that, if you want to, the variable product dropdown isn’t styled to match the rest of the theme elements, and the category page filter dropdown isn’t styled to match the rest of the theme. Not telling you to complain, just telling you in case you wanted to have a look at them. =)

Thanks for the feedback, we will pass this to our dev team.

Hi,

Since this is related to your particular setup and configuration, we advise you to submit a ticket to our support team at http://select.ticksy.com and include a link to a page where those images are located.

Select

Hi,

Thanks on those nice words, we really appreciate it.

To make such layout in header just navigate to Admin panel > Select options > Header and choose sticky divided for your header type.

Next, you will have new menu locations in Admin panel > Appearance > Menus, so you will need to create two new menus, one for the left and the other for the right side of top navigation: http://screencast.com/t/UdrdFyXHlD

Select

Hi,

Footer is actually a widget area, which is controlled by assigning a widgets to it. Layout of footer is controlled from Admin panel > Select options > Footer where you can choose whether to show top or bottom footer area or both of them, as well as number of columns within. Each column is a widget area, and it is located in Admin panel > Widgets section.

Regarding you header appearance, please submit a ticket to our support team at http://select.ticksy.com. Make sure to include a link to your site as well as a temporary WP admin credentials in a private ticket.

To turn off side area navigate to Admin panel > Select options > Header > Side area and simply turn it off.

Select

Footer: Great, thanks. I downloaded some social icon widget plugins but they’re displaying as rectangles with no icons. Why do you think they’re not showing up correctly?

Header: I am making this on my local server so I cannot include a link to my site. Do I still submit a support ticket?

Most likely you have cross origin issue with font icons included with sharing plugin, but we’re not sure until our agents can take a closer look on it. So, best would be to transfer your site to some publicly available server. Same goes for header, their hands are tied unless they can see what is wrong in source code.

When live, your site can be protected while in dev mode by simply turning on maintenance mode which will show only landing page to unlogged users. To so do navigate to Admin panel > Select options > Maintenance mode and turn it on. Learn more here (scroll down to maintenance mode): http://demo.select-themes.com/cabin-new-help/#!/select_options

Hi,

Background image is set on a row, so follow instructions on image below:

Select

Hi,

Content is stored in a database, upgrade is simply replacing files on server, and as such it hasn’t anything to do with content.

Follow instructions on this link: http://themeforest.net/item/cabin-a-beautiful-vintageinspired-theme/10721312/support

Select

Hi,

Thanks for interesting in our theme.

1) Yes of course, it can be achieved easily with our Select slider that has an option to have image or video as a background.

2) Similar as to a page you’ve linked, you can use some third party plugin that is having such functionality. However, we haven’t tested any with our theme so we can advise you to use any particular one.

Select

Hello Please can you tell me how to increase the size of my logo for mobile screens ? My website url is www.kamalrukhkhan.com.

Hi,

If you’ve performed a proper migration procedure, everything should stay as it was. Please double-check your steps here: http://www.wpbeginner.com/wp-tutorials/how-to-move-wordpress-from-local-server-to-live-site/

Select

Hi,

To import a demo and get started using Cabin, please refer to of our official documentation.

There is a step by step walkthrough that should be of great help

Select

Hi,

This issue requires additional assistance provided by our support team as it is related to your back-end settings. Please retry submitting a ticket to http://select.ticksy.com/ – the ticketing system is running smoothly at the moment and our support team is working an all active tickets as they come in.

Select

Your support page won’t open. I’ve tried it on multiple browsers at different times of day. It tries to load for several minutes and then times out saying that the page is unavailable.

Hi,

Please double-check that your Internet Service Provider or a software on your computer is not blocking this URL and retry submitting a ticket.

In the meantime, please upload all images larger than 550×550px as some are lower in size and may cause this layout bug – http://screencast.com/t/IdGaPC56GD

Select

Hi,

You can remove all pages, menus, portfolios, blog posts and also remove them from Trash and import new demo site

Select

Hi again!

Thank you for the quick answer! I still dont understand what you mean. Where do I find the thing where I could choose the theme? It was some while ago and I have forgot where it was! Really need some help with this!

Thank you and great service!

Kind regards

Hi,

Thanks for reaching back

Please note that you can only have one demo imported at a time – otherwise the content gets overridden and duplicated causing improper theme behavior. So, before importing a new demo we recommend running this plugin to revert WP to its original state and then re-activate our theme and import the demo. Note that this will delete all content on your site.

To import a demo and get more familiar with our theme’s features please refer to this section of our official documentation.

Select

Hi,

Can you please submit ticket to http://select.ticksy.com/ and include WP admin access so we can take a look at the problem?

Select

Many thanks

Select

i have found how to import the demo but i still have a problem i have a page with no footer and i can’t activate the footer… and on the other page i have the footer. have you a solution?

Hi,

Thanks for the update. Glad you’ve imported the demo

In regards to footer not appearing, please submit a ticket to our support team at https://select.ticksy.com/ with temp WP Admin access included and they’ll have a closer look at this issue and see what they can do to help.

Select

Hi,

We’d strongly advise that you submit a ticket. This issue requires additional support provided by our support team due to its specific layout. Vertical Split Slider is a feature that needs to be setup in relation to your original content for each case you’ve used it for. There’s not an out of the box solution as CSS needs to be applied in regards to the text and images you’ve set in order to provide you with an appropriate all-around solution. Please submit a ticket to https://select.ticksy.com/ and they’ll be glad to provide you with the required CSS adjustment.

We’re continuously working on improving our theme’s features and overall shortcode functionality. This item is certainly one of the priorities which we have on our upgrade list, however, for now, this has to be adjusted on per client basis to ensure the maximum UX provided by our theme. Thanks for understanding.

Select

Ah, ok. Thanks for your fast answer.

We’re here to help

Select

Hi,

Thank you

Yes, you are right, you need to add image gallery to content

Select

Cool, thanks. I was looking where I can add the gallery to the content, as it doesn’t seem there is a button available to do so. Or maybe I am overlooking it?

Hi,

First, navigate to WP Admin -> Visual Composer -> General Settings and enable this page builder for post content type. Then, go to your post (the one which you want to make a gallery post) and add a Text Block at the top of your content. While this shortcode is opened for editing, click Add Media and Create Gallery. Add images you want to be displayed as your gallery and save the settings in the Text block. Below it, add your post content. When you’re done creating content navigate to the right and set the post format to be Gallery – http://screencast.com/t/OBvpTgZYdCej

Select

Really glad to hear this Many thanks

Select