Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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Hi! i am unable to change the slug of the featured item(s) page. The “select a page” option doesnt work. Even after saving it multiple times it doesn’t change and will change back every time to “select a page”

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Include access to your backend so we can take a look what’s happening.

Send!

I can see that max Products per row can be set to 6. Is it somehow possible to increase it to 7?

HI, I just bough and import DEMO, The Main Menu check box is not working from MENU settings.

I just check the box for ” Top bar Menu (Currently set to: Top nav and Footer nav)” and is working fine,

But the Main menu is not working, can you please advise what is the reason for this. after checking the Main Menu Box page reloads and it comes back without uncheck.

its fixed, thanks :)

Ok to update to YITH WooCommerce Ajax Search to 1.3.3?

Yes, should be ok :)

Hi there :-) Just making sure that it is cool to update the new woocommerce version 2.3.13 before I do it.

Seems to work great :)

okay awesome thank you! :-)

Hi how do i move footer menu to bottom right?

@add-on : I had some similar problems but realised that I was adding unecessary code into the section shortcodes. ‘View-source’ on your site shows the problem: your first section is trying to use an image with source set as “Click to edit”. The shortcode is adding the img code to the source but there’s no image to display. Doesn’t seem to cause an issue on a desktop but on small devices it causes a gap. Also, the gaps before all of the other sections seem to be caused by a similar issue: they’re all looking for an image at location “http://imageurl” – which again doesn’t exist. Hope this helps.

Hello, I see many people are having this problem, still with no solution other then you saying the theme is responsive.

Your grid view, on mobile devices, does not have a responsive background image. mobile=400px, tablet=500px is not a fixed solution for all devices.

For those who do not want to use your banners, having a background image with banner text as part of the image means that their text gets cut off on the sides.

Another issue, and I have seen it with others customers, is banner grid version 2, the first banner image overlays the second banner image on iphone. No bottom margin…..not very responsive!

Are there going to be any updates for the mobile responsiveness in the future?

Hi there,

“For those who do not want to use your banners, having a background image with banner text as part of the image means that their text gets cut off on the sides.”

- No, it will not get cut if you use normal images (ux_image shortcode) inside the UX Slider.

“Another issue, and I have seen it with others customers, is banner grid version 2, the first banner image overlays the second banner image on iphone. No bottom margin…..not very responsive! “

- This is fixed if you set a height to the Slider.

“Your grid view, on mobile devices, does not have a responsive background image. mobile=400px, tablet=500px is not a fixed solution for all devices.”

- Not sure what you mean here. You need to think a bit different about mobile devices. Shrinking everything 100% does not make banner etc ‘responsive’. Learn about our responsive banner system here: http://uxthemes.helpscoutdocs.com/article/89-responsive-sliders-and-banners

Hello,

Thanks for your reply. Unfortunately, the image DOES get cut off. It happens on my clients site, and on all of the commented websites in this thread. I have checked them all. The height goes to 100% and width to about 90%, so the sides ARE cut off.

With the overlap, it is not fixed. I have tried setting different combinations of height, mobile height and tablet height, still overlaps on mobile devices. It seems the menu is pushing the first gird over the second grid.

And lastly I do not need to think differently about mobile devices and responsiveness. I work with premium sliders such as revolution, master etc and they all have a simple rule, cascade first and then fit to view port. This shortcode unfotunately does not look after the background image at all, only the container text.

Hello, Now the woocommerce ocurre a fatal error, when i desactivate it, it works well. How can i fix it?

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hi there

We are experiencing some issues with sections on iPhone 5 only. There is a large gap/space that appears before sections on iPhone 5.

Please view http://welcomebe.com/course-information/#generalenglish

Look forward to your response

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hi there

Thanks for your reply.

It really helps to come to the comments and search for your problem and see if it has already been addressed here. We have sent a request via the support contact form but have not heard back.

We look forward to your response.

What’s your ticket ID?

Hi Guys. If I want a customer that has chosen to pay via credit card to stay within my domain, enter credit card details, go through 3d secure process and complete the transaction all within my domain and not be redirected to the payment gate way service provider – do I need to build a custom php credit card page that does the above and then comes back to a order successful / order complete page. Can that be done? I have a SSL installed and dedicated IP address already. Thanks

Hi there, sorry we’re not sure about this. I think that would require custom development or a plugin. . You could try contact http://codeable.io to get help with development.

Thanks! You were correct and I made contact with a developer. Appreciate the recommendation. Thanks

Hi, for my site I have enabled Catalog mode, and added Ninja Contact Form in HTML BEFORE ADD TO CART BUTTON field wrapped inside accordion. I want to know if I can integrate Product Enquiry Form for particular product? Now I only added global form.

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Is there a short code/css custom code which aligns the slider/banner images to the left on mobile/narrow view, rather than centering them?

Block Code: ux_slider nav_color=”dark” height=”460px” [/ux_banner]

ux_banner bg=”http://eyelets.com.au/wp-content/uploads/2015/06/slider-3.png” height=”460px” link=”manufacturing/” animation=”flipInY” text_align=”left” text_pos=”left center” text_color=”light” text_width=”40%”

[/ux_slider]

I’m trying to get the slider background banner images align to the left, rather than being centered when it is in mobile/narrow view. I haven’t used text in the short code, the text is actually in the image itself. Please see below:

URL http://eyelets.com.au/

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Thanks, will do

Hi,

I have bought your flatsoe theme and have one query. Can i add shortcode in shop sidebar which is on left side of list of products.

Currently that space is empty and i can add shop sidebar from widgets. But instead of widgets I want to add my own shortcode. Is it possible?

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Regarding the UX Themes copyright notice: since you make it easy to change or remove this in the footer, can I assume that it is ok to delete your copyright notice and replace it with ours?

Thanks, David Shultz homeandaway.gallery

Hi there, yes you can change that to anything you want :)

Thank you for the prompt response. David

I have a problem. I’ve added some categories and then some products, but for the categories on the product page return 404 errors. Pages with categories doesn’t exist.

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hi, I tried to add a background behind the banner grid, but it seems not working. I inserted these codes in the text editor and nothing happened.

background bg=”http://postimg.org/image/aya8gxv0j/” img_width=”100%” [/background]

Help?

Hi there, you need a .jpg or .png image. You should upload it to your wordpress site and get the URL. You can also use the Page Builer to upload a image.

Hi, How easy is it to use revolution slider with your theme. Also can you create 3 column product and 2 column product rows? Is possible to create a product sections layout like http://theretailer.getbowtied.com/demo/pages/homepage-v10/

how do i edit fields in the checkout delivery address info? I need to remove the USA MEXICO CANADA ONLY text from the county field

Hi again, i think i found a bug. After uploaded 10-15 images, Media Library of WordPress won’t loading anymore. All i see is this spinner.gif in that white blank page with dropdown menus on the top. After trying to change theme to Twenty Fourteen, it works. But when i return to Flat, it’s not working again.

I made a post in WP Forum, hopefully get an useful answer but like i said, it looks like just related to Flat. Because i didn’t get this error when i’m trying to use Twenty Fourteen. I’ve tried all plugins related to your theme activated and unactivated too. I don’t know if you familiar with this but if you have a solution, i would appreciated it.

P.S. My other “small” question waiting an answer from you too. http://themeforest.net/item/flat-responsive-woocommerce-theme/5484319/comments?page=359&filter=all#comment_10437483 Thank you.

Hi there, try increase the WordPress memory limit: http://docs.woothemes.com/document/increasing-the-wordpress-memory-limit/ . I think that should work :)

I’m sorry but that didn’t work. I did even increase that limit to 256M. PHP.INI and .htaccess methods also didn’t work either. Have a look: http://i.imgur.com/vbPL8Wz.png

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