28306 comments found.
Hello, I want to purchase this theme. Can you please tell me any plugin or your website have any feature for customize a t-shirt within your website?
Guys when you will address the ticket number 15531. it’s been a month now!
Hi there, sorry for late reply. Our developer is working on that bug. We’ll have it fixed in next version.
A very basic question. I want to add social follow buttons to the top nav bar and main menu. Now I know that this can be done through short codes. The problem is where to insert the shortcode for follow or share? while editing the menu there isn’t any option to add the shortcode. Kindly explain in detail and break it down for me. Thanks
Hi there, you should insert follow shortcode in Theme Option > Header. Try add to Top Bar Right.
thanks a lot. solved 
Awesome 
Dear admin, I have one question, can we get the copyright over the images that we received with the themes when we purchase them? Thank you.
Hi there, you need to replace the gray images in the demo content with your own images 
Before purchasing, can we sell on your theme digital products with Easy Digital Downloads ?
Hi there, yes it’s possible to sell digital product with Flatsome and WooCommerce 
Hi In your theme how to show brand page description pls guide me
Hi there, sorry I’m not sure what you want. Do you have an example page?
Hi!
Im trying to display specific categories using shortcodes (from Woocommerce or the ones from the theme). Tried to target IDS or simply change the order, but nothing works to me 
Is there a way to do this?
Thanks in advance!
Hi there, we use default WooCommerce shortcodes in Flatsome. You can view the available options here: http://docs.woothemes.com/document/woocommerce-shortcodes/
Hello there,
I would like to purchase your them, but do have a question: Does it work with digital product? I would like to create an online store for digital products only.
Hi there, yes WooCommerce and Flatsome works with digital products:)
Hey,
After I have posted here about my ticket that was one week old I got a response a few hours later only to ask my site url, now I am still waiting and its been 10 days since then..
Please check why I do not get any answer, thanks.
Ticket number: 16133
Hi there, really sorry for late relpy. Your email has been assigned to one of our developers for further investigation. That usually takes a bit more time. We’ll get back to as soon as possible.
Alright, thanks.
Hello! Does this theme use “visual composer”?
Hi there, we have our own page builder:)
ok, perfect… I’m not a fan of visual composer.
Awesome. We’re also working on a front-end page builder that would be much faster and more light-weight than Visual Composer
Email sent 2 days ago, no response. Last time I never received a response so si sent it from another email address this time.
Hi there, sorry for late reply. I will get back to you as soon as possible. Whats your ticket id?
Hi! great theme, i love it!
I need support with two things.
1. I need to add a top banner image in to a product page, like the one in the category page.
2. I need to show different sidebars in the different category pages.
Can you help me with this?
Regards!
Hi there. For support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help
Try also search the Flatsome documentation
Hi, My company baught your theme, but now it has a error with wocommerce. I dont know what’s wrong? It does not show the product in the backend neither frontend. Fatal error: Out of memory (allocated 60293120) (tried to allocate 4120 bytes) in /homepages/36/d577965475/htdocs/clienteswebs/yoyolinshop.com/wordpress/wp-includes/functions.php on line 288
Hi there, try increase the WordPress memory limit. That should fix that.
Hello, I’d also looking for a way to add the Social Media Icons to the top menu – any documentary for this? How can I add the rollover to them which says ‘Follow us on Facebok’? Can you give us the CSS, and exaplanation please?
Hi there. For support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help
Try also search the Flatsome documentation
Hi, can i show category thumbnail on sidebar/wiget before category nam like this: http://bit.ly/1SamAOP
In the above link, the images of the slider are low in quality even if i upload high quality images.
Basically on looking at the html, I see that the slider images used with 1024px width and then stretched to the entire width of the screen, which keeping the quality of the sliders very low, can u guide me on how to fix this issue.
I want to have the image fully stretched and still retain the quality of image. That is acheived in your demo in http://flatsome.uxthemes.com/Thanks Amy
Hi there. For support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help
Try also search the Flatsome documentation
Hi recently purchased this theme and I am loving it so far!!
I did run into one issue, when I upload background images in to the slider they appear very distorted/blurry. The size I am loading up is 1568?×?604 however when I view the image source on the front end the image size is set to 1024×394.
Can you please advise me on how to resolve this issue?
Thanks!
Hi there. For support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help
Try also search the Flatsome documentation
Hello,
How do you make the facebook share pull the product image and not the main logo? I tried your demo and it works correctly but when I try to do it, it doesn’t work and keeps pulling an enlarged image of my logo.
Thank you
To clarify… When I share you demo products the show up on my feed in a 2-column box… image on the left and description on the right. I would like to replicate this when I share a product from my site. Please help, thanks!!!
Can you please help get this resolved. thank you
Hi there. For support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help
Try also search the Flatsome documentation
Okay… I just sent you an email… THX!!!
With ‘Horizontal Tabs’ can I have them spread evenly across the page OR centered instead of being aligned left?
I`m having difficulty with the main image here http://funkyfragrances.co.uk.gridhosted.co.uk/
It looks great on a mobile phone but not on a desktop computer.. I have emailed but received no response. Any ideas?
Thanks in advance!
Hi there, try make the banners smaller on mobile phones. Learn more here: http://uxthemes.helpscoutdocs.com/article/89-responsive-sliders-and-banners
Sorry.. I want it to look like it does on a mobile. So all the entire image visible on a laptop/ desktop. At the moment the desktop image looks cropped