452 comments found.
hello how find the xml file to import like the demo?
Hi, you can find the demo xml in the download package.
Hi, i’m looking for translating the theme (french / english). what would be the best plugin for this?
Hi, if you simply want to translate the theme into another language, you can do this without any plugin. The theme is translation ready, all you need to do is to translate the .po file from languages sub directory and save it to the same directory with the proper name. Then set your website language from Settings – General. Please send a mail to support@smartwpress.com for more details.
hy i have a problem with this theme…i can’t add a youtube link to home slider..only vimeo link is working on this slider
Hi, please add the youtube URL in short format and it will work. If something is not clear, please send me a mail with user/password for your installation and I will help you.
Hi, please add the youtube URL in short format and it will work. If something is not clear, please send me a mail with user/password for your installation and I will help you.
Hi! pre sale question: I manage an events webpage, can I use this theme to show just eventsin the homepage? can I list it by months or categories? Thanks!
Hi, you can create the events page and set it as a static front page, so yes, you can do that. Also, you can define event categories, just like you can see in the demo. Please let me know if you have more questions.
Hey, nice theme. But, before I buy this theme, I just wanna ask. Can I set different backrgound for each page (biography, discography, etc) and tab/section (like home page)?
Hi, At this moment this is not possible, you can only set one background image for all the inner pages, but I will consider adding this feature for the next theme update. Please send a mail to support@smartwpress.com with this request.
Hi, the option you are asking was added to the last theme update. Now you can use a different background for each page.
How do I get the pages to display pictures for the background of each page. I purchased this theme from themeforest and the only page that will allow me to use the photo I select as the background in full page mode is the maintenance page. How do I get this to work?
Hi, You can set a background image for the inner pages from Appearance – JamSession Settings.
Hi, now you can use a different background for each page. This setting was added for the latest theme version.
Hello I am very interested in buying this theme but really want my top or home menu to be one that stays at the top of the users screen even when scrolling down to lower content. I also would like to add the basic social media links like twitter and facebook to be on this top menu/banner. Is this something that is possible? Thank You for all your time and help, Brody
Hi Brody and thanks for being interested in JamSession theme. At this moment, the sticky menu bar cannot be disabled, but this can easily be added to the next theme update, since more customers are asking for it. Related to adding social media links to the menu bar, this is more difficult to implement, since I will completely change the theme design&idea. Feel free to send a mail if you have other pre sale questions.
Hello. I just bought this theme and am having two issues with it on my site (at www.twistedsoulmusic.com):
1) The demo content import file is not working. It imports the media, but the home page fails to show the “events” popup and all of the other various items.
2) When I am in the “customize” options, I change the navigation bar color, “Save and Publish” it, and it doesn’t stick – When I view the website, it reverts back to the default colors.
Please help! Thank you,—CHRIS
Also, a new issue just arose – When I attempt to add a custom menu item to the “Main Menu,” the wheel spins and nothing happens. :-/
Hi Chris, Please send a user/password for your WordPress installation to the support email – support@smartwpress.com. I will check your setup. Thanks
For some reason when I insert an image into a post it gets re sized to roughly 900×600. How do I get an image to fill up the container like you’ve done in your demo. My images are roughly 1600 in width, so I’m sure they’re large enough… Any ideas?
The extended demo is based on visual composer. JamSession theme comes with custom visual composer elements, what you need to do is to create a new page based on Empty Page Template, and start adding Visual Composer elements. To be able to set the full background for a section, add a new visual composer row, and set the background for that row as cover. Also, you have custom options that allow you to set the background as parallax background or to use a video for a backgroung. I will prepare a video tutorial for this in the next days. Please send a mail to support@smartwpress.com for other questions, I will help you.
Hi,
I just bought this template and installed succesfully. When i configured my site (new background and stuff) than the default video shall always be shown. how come ? How can i delete the default video ? I’m a beginner in all of this so needs some support.
thanks, Hans
Hi Hans, please check the email I sent to you.
Hi. How do I set up my website to look like the Jam Session Extended format (http://smartwpress.com/jamsession3/) ? Thanks.
Hi, Please send a mail to suppo@smartwpress.com and I will send you the import xml and instructions. I will probably include it also to the next theme update.
Hi there, I sent an email to support@smartwpress.com asking for the xml file but haven’t received anything yet. Can you confirm you received the email please (from christopher.jm.allen@gmail.com)? Thanks.
Hi, I I did not receive your email, can you please send it once again? Or you can contact me via the envato account.
I just sent the email again and sent a message through Envato account just in case. Could you please send the xml file as soon as possible? Thank you!
Hi, I’ve sent you the email with the demo xml. I hope everything is ok now.
if you have solution for this issue means i’m ready to buy this scrip
does your wp theme prevent downloads from mp3 grabbing software’s like IDM internet download manager if you are secure means i’m ready to buy this
Hi, and thanks for being interested in JamSession theme, the theme offers the option to use SoundCloud instead of the classic media player. I think this can be a option for you.
Feel free to ask any presale question on support@smartwpress.com
do you have option with out using sound cloud ???
the media player is based on default wordpress media player, so I guess it does not cover this situation. Unfortunately, at this moment these are all the options to publish your music via JamSession theme.
Best support ever!!!
Thank you !!!
Any reason why my posts are not being directed to my blog page? They should be showing up just like the demo’s Single Post page.
I sent an email yesterday and this comment today. Can I please get some help?
Hi, sorry for this situation, I cannot find your email, can you please resend it on support@smartwpress.com? Thanks
Hi,
Very nice theme ! I have problem with my songs list, I have only one player display by item (just first song can be listen). For exemple here http://www.rockdis.com/js_albums/ep-daba-the-rockers-disciples/ and here http://www.rockdis.com/js_albums/cd-crossroads/
Any idea ?
Thanks for your help !
Regards
Hi, please update your theme to the latest version, this issue was fixed already. Let me know if you have more questions. Please use the dedicated support email: support@smartwpress.com. Thanks!
Hi,
I bought your theme but there isn’t a shop system like your preview.
Where can I get it?
Thanks you
Hi Rafael, The theme is compatible with woocommerce plugin (which is free of course). Please install the plugin and you will be able to add products and create your shop. Let me know if you have other questions. Please use the dedicated support email – support@smartwpress.com
Hi there,
Is is possible to create a fixed width and height for the event boxes? Or maybe a list view for events? Because some boxes appear to be not in date order because of the variable amount of characters.
Hi, please send me a mail with details and the URL to your website, I will take a look. Thanks
Hello, Is it possible to add footer texts URL in the footer options ? Thanks
Hi, you can add both footer text and url in your footer options.
Hello!
Why google map does not work? Screen from your demo site: http://img3.yehpic.com/d2cff6fc52fcb391e099aef2fe830e64.png
Thanks!
Hi, thanks for notice, I will check this.
Issue fixed, thanks again for notice. If you have other question, feel free to use the support email address.
Nice 
But i need to fix in my website also. What i need to do? Theme is already installed.
You just need to provide the embedded URL in your field. If you need more details, please send a mail to support@smartwpress.com and I will help you.
Hi!
Can we get sample data with this theme?
Hi, the demo xml is included in the download package.
