Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

Discussion on Flatsome | Multi-Purpose Responsive WooCommerce Theme

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I emailed but no response since two days ago. My e-mail is ifresh7@gmail.com. Looking forward to your response! :)

Hi there, sent you a reply now :)

Hi, Great theme! I have a couple of pre-sale questions:

1. Can the aspect ratio of the woo commerce product image be square instead of “Portrait” or “Tall” as shown in your demo.

2. Are the demo content/images/pages shown on your site also available to load with the theme?

Thanks in advance.

Hi there,

1) Yes. You can have any aspect ratio you want.

2) The pages are included, but you need to replace gray dummy images with your own images.

Hello, I want to purchase this theme. I dont’ know why you’re not replying on my post. THis is my second post. I want to use customize tool t-shirt can you assist me a plugin from the themeforst for attaching with this website?

Hi there, sorry for late reply.

You could try this plugin http://codecanyon.net/item/fancy-product-designer-woocommerce-plugin/6318393.

You might need to customize it a bit to make it look good.

How to translate the word additional information? And Review in single products Thanks so much

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hi,

I`m interested in purchasing cardz plugin to create a social feed in my website.

http://codecanyon.net/item/cardz-social-stream-for-wordpress/11847053

Can you tell me if I`m able to integrate it into my homepage? I want to display a social stream instead of the “latest from our blog” section. Is this possible?

Hi there, it should be easy to add if the plugin has shortcodes included. Then you can add the shortcode wherever you want.

a week ago i have mailed to support@uxthemes.com about “featured items slug” with login info. I haven’t heard since then. I dont have a ticket number, i just mailed.

Hi again, we did reply to you the day after, but not sure if you saw it? We’ll send it again.

I have send my login credentials twice now but have never received a answer.

Hi there, you need send the credentials as a reply to the last email we sent. There is not possible for us to track the ‘invitation’ emails that WordPress sends out.

Hi. If I add my Google Analytics in the suggested Theme Options / Appearance / Footer. Three questions 1: Will the analytics code be included across all pages in the footer section of each page? 2: If the theme gets updated and im not using Child theme files, do I need to paste the analyitcs code into the footer section each time? 3: Do you recommend using the Yoast Google Anayltics Plugin rather? Thanks

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hi!

I’m still having problems resolving the display of comments. I’m trying to remove the “Leave a comment” on the blog post widget as well as “0 Comments” on the ux shortcode post display. I’ve disabled comments on all pages, posts, and products as well as disabling them in “Discussion”. Help please! The site at at www.buttermilksupply.com

Thanks!

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hi.

I want to hide the “Additional Information” tab on the product page.

In this forum you suggested two versions of custom css to add: li.additional_information_tab{display:none!important} & li.additional_information_tab{display:none;}

Neither one seems to work. I added them (individually) in the Custom CSS tab in the Theme Settings.

How can I hide this tab?

Thank you.

Hi there. For support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hi,

I cannot find the “HTML Blocks” in Theme Options since I updated to lastest version. So I cannot change structure for pages. I see you didn’t add “HTML Blocks” menu item in source code. Can you please take a look at ?

Regards, Minh

Hi there, the HTML blocks are moved to where they belong. F.ex if you want to add something to a html block on product page, go to Theme Options > product page

Hello there,

I purchased your theme few hours ago, I’ve installed it but I’m having a problem with finding where to add the background of the transparent homepage version, and where to change the color of the main navigation tabs.

Any help here?

Hi there. For support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hello there,

I purchased your theme few hours ago, I’ve installed it but I’m having a problem with finding where to add the background of the transparent homepage version, and where to change the color of the main navigation tabs.

Any help here?

Hi there. For support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hello UX-themes, Love your theme and looking forward to buy your theme, As one of my clients requirements exactly matches your theme with respect to design, features and functionality. but only the product page is the one client is looking to have something specifically like this

http://www.farfetch.com/in/shopping/women/issey-miyake-pleated-asymmetric-dress-item-11101755.aspx?storeid=9485&ffref=lp_1_0_

with respect to design just wanna confirm can the look and feel of product page with respect to design be made or edited to similar to the link provided using html CSS in your theme… Looking forward for a positive response. Thanks and regards, Vicky Fadia

you haven’t replied to my query awaiting for a positive response….thanks

Hi there, that is currently not possible without custom development. You could try contact http://codeable.io to get help with development of the theme.

Hello, great theme. how do I increase the search bar size in the header? I need to it twice as long as it is now.

Thanks

Also how do I stop the ‘browse out categories shortcode’ listing from displaying number of products. I don’t want don’t showing since I only have few products for now

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hello guys. The ability to customize my UX Sliders is only available through editing of blocks. Shouldn’t I have a link to my Sliders directly on my Dashboard? Do I have to manually edit the short code including transitions, etc? Not very intuitive, unless I am missing something here. Please check it out. http://www.thevintagevape.com

Hi there, there should be a ‘Edit Block’ button if you visit the page. Then you can go directly to the Block and edit it.

hello there,

i am having trouble in the display of social icons, scroll arrows, etc.They are simply not showing up and a box is appearing in their place. Below are the screen shots. Kindly help. http://cubeupload.com/im/RxiLZK.png http://cubeupload.com/im/TKqkpV.png

Note: I have already updated the theme to latest version. I think there is something wrong with the css property. If you want I can give you access to the website as well.

For others reading this, If you have figured out a way for solving this problem, kindly reach me at syed.afzaal.ali@gmail.com.

Hi there, for support please go to the support tab or send an email to support@uxthemes.com. That’s the correct way to get help :) Try also search the Flatsome documentation

Hi,

I send a ticket via the supporttab but never gotten a reply? Can’t find when I sent it but it was last week.

Regards,

Brandon

Hi there, do you know what ticket ID it has?

No, no idea. I’ll send it in again..

hi, can this theme have full background like the one at shopkeeper theme. does it have parallax feature

Hi there, yes we have a parallax feature :)

Pls I am considering whether to buy your theme. I notice your theme is compatible only with woocommerce and it also include blog. Please, 1. Is your theme compatible with BBPress? 2. Can your theme be used as a news magazine theme too or does it have a magazine shortcode element?

Please, does your reply mean that your theme can work with BBPress now? (That is, if i install/activate the BBPress plugin, your theme will not have any compatibility issues with it?) Before you come up with your magazine with style example, which shortcode element can I use now to build a news magazine if i purchase your theme?

Hi again, we have not tested the theme with BBPress yet, so I recommend you wait to purchase it until we have added compatibility.

Thank you so much for being so frank.

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