4080 comments found.
Visual Composer has been needing an upgrade for a while now its at version 4.6.1 Can we get it?
Hi
Please contact our technical support at http://ticket.cactusthemes.com We will send you the updated version
Best regards,
CactusThemes
You crashed my site when I gave you admin access. Now I can not get anyone to respond to my support inquiries. My site is down and I can not gain access to my wp-admin … what have you done!!??
It has been a full day here in the U.S. and my site is still down and I can not access wp-admin … and your support group still does not respond ! Whatever they did to my site last night (my time) needs to be fixed. This is urgent !
Hi
In case of site crash, please provide FTP account so we can help
Best regards,
CactusThemes
Hi there, Have some difficulties with dropcap shortcode. Everything looks fine at the posts, the first big letter appears instead of regular. But… than on the blog listing that letter missing on every post feed.
Hi
For posts using dropcap, you will need to use custom excerpt.
Best regards,
CactusThemes
Ic, ok thanks.
Ic, ok thanks.
Ic, ok thanks.
Hi jvulicevic,
Please create a ticket to our support system at http://ticket.cactusthemes.com/ and leave your website’s URL so we can check for you.
Thank you.
Best regards,
CactusThemes
Hey, is there anyway that the Auto Fetch Data can fetch the video likes count? Can you provide me a custom code or any method to do that? Thanks – Blvck
Hi
I’m sorry that it’s not possible. You need to customize a lot of code
in the newest version of this theme, Can we set up the default playback resolution ?
Yes, it’s possible now
Hi! Any chance to remove the > on the submenus?
Hi Sambora515 ,
In order to get that, please add this CSS Code segment to Theme Options > Custom CSS below
#top-nav .dropdown-menu li>a:before{display: none;}
Best regards,
CactusThemes
Hi Cactustheme,
i have problems in creating the excerpt. From which part of the posting is it created from? I setup all fields, but see anytime the same excerpt text from your demo ,,,”At vero eos et accusamus …” or “Sed ut perspiciatis …” Why?
Best wishes
Sorry Cactus, i have found it on my own. It is created at “Excerpts” at the bottom of the posts 
.
Cheers!
I apologize if this question has already been addressed
1, 90% of the videos on my website are going to be hosted on my server can i use this this, because i noticed on your demo you only have a link for embed videos and you specified in your description that your them can be used for self hosted videos.
2, after the theme has been installed do you have an option to install the theme with a demo look?
Thanks
Hi Tuvierem,
1. Our theme supports playing hosted video by JW player. You do not worry about it.
2. You can import the sample data in the package downloaded after purchasing TrueMag theme. Please follow our document here for more details http://doc.cactusthemes.com/truemag/#!/sample_dataBest regards,
CactusThemes
Hi, great theme.. here are some little “bugs” hope you can help me with them
1 -. I tried different ways to change the text size of the content and is nearly impossible… it don´t works on theme options… i´m trying with css with no luck…
2 – . take care that the word “SEARCH” of the widget is not translatable… that string is not on the .PO file… i have translated them all…
3 -. i´m having problems embedding my vídeos on normal posts… is imposible to embed them by the normal way.. i need to code them… and is imposible too on the video posts… so ¿Can you help me with that Thanks
4. – I neet to put a button near another button… not adobe… just 2 buttons side by side… but with the shortcode is impossible…
5.- Buttons links opens on same window… i want to have the option the open de link to a new window… can you solve this too?
Hi
Most of the issues are not bugs. Please submit ticket to http://ticket.cactusthemes.com so our technical staff can help you.
Best regards,
CactusThemes
Here is my ticket #784383.
Hi CT,
1. Searchbox not showing on mobile navigation, Off-Canvas or Classic Dropdown.
2. How to change color of yellow arrow on Mega Dropdown?
Downloaded latest version, when i create a Homepage, I get error of
- This web page has a redirect loop ERR_TOO_MANY_REDIRECTS – Chrome
- Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
Signed in user = enabled, User submit video = enabled, but
- Signed in user not showing
- User submit video button not showing
This issues are on the latest version too,I just downloaded the latest version and installed it fresh
Hoping for response thanks
Hi Sambora515 ,
1. Regarding the color of arrow: you can use this CSS Code segment in Theme Options > Custom CSS below
#top-nav .dropdown-menu li>a:before{color: #EE0000;}
2. For other issues, please leave an admin account and your website’s URL via our support system at http://ticket.cactusthemes.com/ so we can check for you
Best regards,
CactusThemes
Hi, I have problems with “Smart content box”, is not working. Please help me, Thanks.
Hi
Please provide site URL + admin account to http://ticket.cactusthemes.com so we can check
Best regards,
CactusThemes
Hi! i want to change the color of the search icon and from the menu icon on mobile view… Can you tell me the css name of those icons? i want them on white….
Thanks
i.fa.fa-search{color: #FFFFFF;}
Best regards,
CactusThemes
thanks
thanks
thanks
thanks
My website looks fine on a web browser, but when i view it from mobile the video section doesn’t align properly. The video goes to the left side of the browser, please have a look and find a solution..
Here’s a screenshot: http://i.imgur.com/QQVg9ie.jpg
Hi
Please send us an admin account and URL via http://ticket.cactusthemes.com/ so we can check for you.
Best regards, CactusThemes
It’s alright, i fixed it.
Hello, is there a way to make the trending videos and popular videos widgets work where, if they’re on a taxonomy page, they only show videos form that specific taxonomy?
Hi MoayadF,
In order to get this, you can use popular video widget. When a new post is made, please add that post to a category. In your widget, please choose categories you want to show in taxonomy page.
Best regards, CactusThemes
But this is not dynamic, I have to set this manually and then the same category (I still can’t do tags) will show up on every other category page, correct? Which is not what I want to accomplish… On category and tag pages, I want only trending videos that have those categories and tags selected for them… Is there a way to do that?
Hi MoayadF,
Unfortunately, Trending Videos widget does not have any options to get that. Thank for your understanding.
Best regards,
CactusThemes
Hi! Can you give me a css to remove the titles of the posts that appears on the carrousel?
thanks
solved!
Hi! Can you give me a css to remove the titles of the posts that appears on the carrousel?
thanks
solved!
Great
Hello,
How can I get rid of the navigation on the header section which shows for example: Home \ Blog \ Blog Fullwidth .
I am using the theme in RTL, but the headlines in the header section are somehow in the middle and not completely on the right side, under the home button.
Regards
Hi
Please provide your site URL to http://ticket.cactusthemes.com so we can check
Best regards,
CactusThemes
I am still working on the localhost, Ill send you the url as soon as I uploaded it.
another question, I am trying to translate the po file but the truman.po file contains almost everything which most of them are unnecessary to translate, is there any other way to save time , just to translate contains shown on the website and not every single data.
regards
Hi
You just need to translate the text your need. It will be no problem
Best regards,
CactusThemes
Hi,
Can I ask about the security of the theme and plugins. I think my WordPress site just got a malicious malware.
- Random posts are being posted
User registration is not allowed but a post is being created, no users in the DATABASE except admin.
This is getting me worried as the site is not yet even for use but posts are being made already without authorization.
Kindly check the link of my website from the tickets I’ve made from my previous comments. I’ve already consulted my web host but they say that it could be the theme or the plugins that came with it that causes malicious content to be posted.
Regards
Hi
Try to disable Posts Submission feature or add a captcha feature there. It maybe the source of random posts
Best regards,
CactusThemes
I did disable post submission like I said above.
The site has more than 100 posts now since yesterday. I can’t even login anymore and the when I reset the password it just fails and prompt me to reset again.
No other plugins installed, only the recommended that appears on the plugins page.
That’s the only feature I know which could cause the issues. Please provide admin account to http://ticket.cactusthemes.com so we can check further
Best regards,
CactusThemes
Sorry but I am hesitant on providing admin accounts.
I reinstalled WordPress, used iThemes Security and it blocks this malicious posts. I can see on my iThemes Security log about brute force attacks and four-oh-fours.
I think this might have something to do with plugins specially BuddyPress as it tries to access /groups and /register
I don’t know though if you guys got access back then when I provided admin details, so I am kind of hesitant providing admin details. As those were the times the unwanted posts are being posted.
Ah, in case you use BuddyPress, yes, there are ways to submit anynomous posts. You should use some security plugins to prevent this.
We have strict standard in using client’s information so you are safe to provide admin account to our ticket system.
Best regards,
Cactusthemes
Hello, I;m using TM- relatede News/Video on sidebar and I don’t want view and comment counts to be showed .. how can you help me?
Hi bitso121 ,
In order to get this, please add this CSS Code to Theme Options > Custom CSS
.related_videos_widget .video-item .item-meta span:nth-child(1), .related_videos_widget .video-item .item-meta span:nth-child(3) {
display: none;
}
Best regards,
CactusThemes
Hi Cactusthemes, you´ve created a nice template congratz!
But the more i get deeper into it there are upcomming some questions!
1. How can i edit the “Editor review” box which is working below each post. Where in the backend could i edit the review criterias all at one? Yes i know, at each post i can edit it individually, but i want to edit it for all of them.
2. How can i add the same search box like you http://demo.cactusthemes.com/truemag/ in the header. Without the option (Any) like in my demo?
Thats for the 1st step. In advance thanks for your feedback!
Benny
Hi BennyBlue,
1. You just need to edit “Editor Review” one by one. There is no option to change all review criteria in one time.
2. In order to get that, please go to Theme Options > Main Navigation > Choose Layout 2(Search box on navigation). Then go to Appearance > Widgets > choose Search Box Sidebar > delete the Advance search form there.
Best regards,
CactusThemes
Thanks CactusThemes for your fast reply. Sorry i am in the demo mode, i haven´t created a new posting until now. But when i do that, how will the “Editor Review” be created, are the fields empty? Isn´t there a option for an upcoming version to edit the criterias in the theme backend that they will all have the same field names? BR Benny
Hi BennyBlue,
- First of all, you need to allow Review option to be displayed to Edit Post page by clicking Screen Option button on the right-top of page and check Review box.
And then you can create a new review. If you leave it in the blank, it will not be shown in your post.
- Each post has a different and specific review, so we are not sure that theme will have an option “to edit the criteria in the theme backend that they will all have the same field names”. But, we will consider your idea seriously. Thanks for your comments.
Best regards,
CactusThemes
