447 comments found.
Hi,
Does the theme currently have the ‘design options’ and ‘custom css’ disabled in visual composer’s settings?
Hi,
No, those settings aren’t disabled in Visual Composer. If you have a hard time finding them we advise you to submit a ticket to our support team at http://select.ticksy.com
Select
Hi. Congratulations for your work. Is there a possibility to add infinite scroll gallery? Thanks a lot. Bruno
Another question: in the LEMON it’s possible to use one column of text? Full width?
Hi,
Unfortunately, we don’t have an option for infinitive scroll gallery within our theme.
Regarding a single column of text – it is easy – what you need to do is to choose Full Width page template and to use one column within a row by setting it up in graphic interface of Visual Composer plugin.
Select
I mean, how many images I can put in the “LEMON” home page? It’s possible add many images link in “KYWY” PORTFOLIO? Thanks a lot
You may add as much as you want. If you happen to need any assistance with setting it up just submit a ticket to our support team at http://select.ticksy.com
I’m looking at Capri (http://themeforest.net/item/capri-a-hot-multipurpose-theme/full_screen_preview/11712189) on my iphone and it force closes the app. I think it’s due to the slide show’s height but i’m not sure, has this been addressed?
Hi,
Thanks for feedback, if you’re willing to provide us more data, such as what OS and browser you’re using so we can pass this to our dev team for further analysis.
Select
Hello Select-Themes gurus.
I’ve just started working with your theme, and have some ways to go before the site is completed, but I just wanted to commend you on a superb theme. 
I’ve never commented like this before until a site was completed, but felt like I should give you a big kudo’s on how well Capri is put together so far. The options to style are endless. Everything saves so fast. The theme loads quick. The attention to detail is great.
So thank you. And good luck with sales. 
Any potential buyers who are in doubt – if the theme’s basic style suits you, then have no doubts and buy it now.
Cheers, Rob
Hi,
Thanks for the feedback, we really appreciate those nice words and we’re glad you’re enjoying using our theme. )
Select
Hi! Are the background color of each page customizable differently? Thank you!
Yes, this option is available per page in page edit screen.
Select
Hi. How can I replace the CAPRI logo with my own? Thanks
Hi,
Easily, just navigate to your Admin panel -> Select Options -> Logo and upload your own. Note that if you omit some of them, default will be used as a fallback. So just make sure to upload all versions.
Select
Thanks so much!!
You’re welcome. 
Hi I just have a pre purchase question. I really like the Cantaloupe demo you have. 1. Can I have choose another one of the navigation bars that you have on the other demo’s instead of the one that you have here? 2.Can you tell me how the homepage is populated? 3. Last question. Can I set some of the tiles on the homepage to have the text over the image (without having to rollover the image.)? Thanks so much!
Hi,
We’re glad you are interesting in our theme. 
1) Of course, demo sites are only showcasing different options, and you can combine menu from one demo with layout of the other one.
2) Home page is populated like any other page, using Visual Composer plugin. On a particular demo site we’re using Masonry gallery shortcode.
3) Yes ff course, this can also be easily achieved with built-in custom interface for Masonry gallery.
Select
Thanks so much for getting back to me so quickly. That’s so good to know. Is there any way you could give me backend access or even give me a link to your documentation? I just want to make sure that the template is easy for my client to keep up to date. I have already bought a template that is way too hard to edit so I’m looking for another one. Thanks again!
You’re welcome. 
Here is a link to our online documentation: http://demo.select-themes.com/capri-new-help/
Regarding backend access please send an email to office@select-themes.com and disregard autoresponder email.
Select
Thanks so much I really appreciate it! 
You’re welcome. 
Great I sent my details to that email address so if you could give me access that’d be great. Thanks so much!
You’re welcome.
Hi there,
On your demo pages: http://demo.select-themes.com/capri4/ and http://demo.select-themes.com/capri2/
You have these kind of full screen vertical scroll layout happening. I just want to confirm that this content is created using the Visual Composer? Because I want to be able to put in other dynamic content like forms for instance in a similar layout. What I don’t want to find out is this content is created using like LayerSlider or some other system where it can be fiddly and annoying to add content. How are those scrollable sections created? Are these Visual Composer sections? For me this will be the difference between getting the theme or not. Thank you,
Also, is there a shortcode to put a gallery/portfolio in any page content? On your demo there’s no evidence of this under “Elements”. On your gallery pages e.g. http://demo.select-themes.com/capri1/gallery-one/ are they built using page templates or shortcodes via the visual composer?
Hi,
Thanks for interesting in our theme. 
We can confirm that split sections are created easily using Visual Composer plugin which is bundled into our theme.
Regarding your second inquiry, we can also confirm that layout on page you’ve linked is created with Visual Composer as well. We’ve integrated few custom shortcdoes into Visual Composer, you can check them in our online documentation: http://demo.select-themes.com/capri-new-help/#!/3_custom_shortcodes
Select
Awesome, thanks I will buy!
You’re welcome. 
Dear Support,
What separates this theme from “stockholm” (http://themeforest.net/item/stockholm-a-genuinely-multiconcept-theme/full_screen_preview/8819050) ? Cheers.
Cheers
Hi,
Thank you for your interest in our themes 
Both of these themes feature a modern design and a easy-to-use back-end page builder (Visual Composer). There is no coding knowledge required, meaning you can build various layouts easily by drag & drop.
Besides obvious design differences, these themes feature a slightly different shortcodes. Capri is a newer theme, with a bit more options than Stockholm but we suggest that you run through the demos of both themes and see to which one you relate the most and matches your design.
Select
This is a beautifully designed theme. However, after buying and installing I am overwhelmed at the number of options. In my opinion this theme tries to offer too many layout solutions and customizations at every level within the WordPress platform.
I’m sure a lot of time and energy when into this beautiful design so I commend the author as an artist, but this is not for me.
http://slobodanmanic.com/321/buying-themeforest-insane/Hi,
Thank you very much 
I agree that our theme is highly customizable and offers ton of options. While some users find this very useful and powerful, some are seeking for simple and easy to use solution. We respect both opinions 
Select
Installed Capri.. its exactly the same as your demo, so looks like all is well from installation side.. now when dared to alter the slider on the home page, where do I go to alter the slider? These slides do not exist in WP-Layer plugin, neither they are in homepage page, nor they are in the Select Slider options.. where are they, where do I go to alter slides, images, text on the homepage? This set of information is also complex on the documentation, so please guide me here…
Just replied to same comment above 
Installed Capri.. its exactly the same as your demo, so looks like all is well from installation side.. now when dared to alter the slider on the home page, where do I go to alter the slider? These slides do not exist in WP-Layer plugin, neither they are in homepage page, nor they are in the Select Slider options.. where are they, where do I go to alter slides, images, text on the homepage? This set of information is also complex on the documentation, so please guide me here…
Hi,
Can you please submit ticket to http://select.ticksy.com/ and include WP admin access so we can see what demo you imported and we can guide you through setup and help you with any question you have? 
Select
Hi,
Is there a way to change the starting background position of an image used in the title area?
Hi,
It would be best to submit ticket to http://select.ticksy.com/ and include WP admin access so we can take a look at it and provide best possible answer 
Select
Hi I am installing the capri theme and everytime I try to install WP bakery visual composer from the installation section it is making the admin and public site go blank. The only way to get back into the site is to move the plugin out of the plugin folder via FTP. I have tried to install WP bakery manually but it also does the same thing.
Please can you help me get this working. I also raised a ticket about this in your support system.
Thanks Mark
Hi Mark,
This inquiry is related to your particular website setup. Could you please follow up on this with your ticket ID so we may check its status? Thanks.
Select
Hello, when I attempt to install the capri.zip file into the wordpress theme it always times out. It allows me to install Capri child, but shows error that parent file must be installed, although it seems impossible to install parent theme. Is there a solution?
Hi,
It seems that there’s a server issue at hand. Child theme requires parent theme to work. Please submit a ticket to our support team at http://select.ticksy.com/ and they’ll see what they can do to help.
Select
Hello, I have purchased your theme it doesn’t seem to recognise blog categories. It just shows the newest posts for all categories. Even when permalinks are changed or switched off, it does the same behaviour and we have even flushed the cache. How can it be fixed?
Hi,
This issue qualifies for further assistance provided by our support team as it is related to your back-end settings. Please submit a ticket to https://select.ticksy.com/ and they’ll see what they can do to help.
Select
Hey, for some reason once I install the theme, the live preview is not functional and if I activate the theme I get a blank page and can’t access my admin panel.
I increased my execution time as recommended here: http://demo.select-themes.com/capri-documentation/#!/getting_started
but the problem persists.
Hi,
can you please submit ticket to https://select.ticksy.com/ and provide both WP admin and ftp access so we can take a look what went wrong on your end? 
Select
Hello, I am trying to enable frontend for Visual Composer, and I have looked at the Building Pages section on your information page. I searched my entire download folder for this theme and I don’t have a file called “extend-vc.php” anywhere. Do I need to make a separate purchase for VC? Thanks!
Hi,
You will find this file in our theme capri> extendvc folder
You don’t need to purchase VC, you get it with the theme 
Select
Hm. In the folder I downloaded, there is an “extend-vc.inc” file. If this is supposed to be a php file, my server is not reading it as such, and it is not appearing under Appearance > Editor under Wordpress. Any suggestions? Beautiful theme, by the way. It’s going to make a perfect portfolio 
Hi,
You should connect to your server via FTP client. Then you should be able to access your folder as if they were on your computer. Find and open extend-vc.inc in a text editor and remove this part of code:
http://screencast.com/t/kFzSsGBqdd
Save and re-upload the file back to your server.
Select
I’m a little late in my reply, but I got it to work. Thanks for the support!
You’re welcome. 
Hi, awesome them!!!
How can I translate the “ALL” word in portfolio categories Filter? I can´t where is this file…
Thanks.
Hi,
Thank you very much 
You can translate it with po & mo files. If you need help with it, just submit ticket to http://select.ticksy.com/ and our support team will help you 
Select
Thanks.
Thanks
Our support team will reply as soon as possible 
Hi there. How do you change the down arrow (anchor link) in Select Slider? Would like to change it to fa-arrow-circle-o-down
Hi,
Please submit ticket to https://select.ticksy.com/ and include WP admin access and our support team will provide custom CSS 
Select