823 comments found.
Hi.,
Thank you for contacting us.
Kindly, Confirm your purchase code through the right bottom form located @ http://themeforest.net/user/designthemes
If you need your Purchase Code you may download it from your ThemeForestaccount>Downloads>choose the necessary product>Download>License certificate & purchase code.
Refer: https://www.dropbox.com/s/9anfips0jlm7r2l/dt_purchasecode.jpg?dl=0
Kindly refer the following links for getting clear idea.
http://wedesignthemes.com/support/knowledge-base/purchase-code-where-to-download/Regards., DesignThemes Support.
Dear Team!
About Social Bookmarks:
The one of Google Plus share button opens in nice popup window, could it be the same for the Facebook one too? (these are the circle shaped icons)
the FB button makes opening in full sized new tab which I dislike
Pls help me with that, I cannot find the file I would modify…
Hi.,
Thank you for contacting us.
Hope you had a great weekend 
No, Those are the options given by the social icons and can’t be changed from our side.
Regards., DesignThemes Support.
hello, anyone can subscribe and teach? create lessons etc?
thanks
Hi,
Thanks for contacting us.
Anyone can register, but only the admin can add the courses and lessons.
Regards., DesignThemes Support.
Is there any video instruction for the slider? I still confused even after import the demo 
I need to put pictures and also headline and link to the spesifict post.
Thanks
Hi.,
Thank you for contacting us.
Kindly.,check the youtube link for configuring the guru theme https://www.youtube.com/playlist?list=PL6kpawNbFm9U5clpQnImxGVZ9IGRD0KcU
http://wedesignthemes.com/support/guru-learning-management-wordpress-theme/Regards., DesignThemes Support.
I’ve seen it, there’s no video instruction for slider though.
Hi.,
What is the help that you need in slider. Let us know so that we can help you better.
Regards., DesignThemes Support.
I need a video tutorial for the slider please.
Hi.,
Sorry, We do not have a video tutorial for the slider. Let us know what is your query.
Regards., DesignThemes Support.
I built an entire site in a temporary location using Page Builder for every page (over 100 pages) but once I moved the site to it’s live location all content is now in wordpress editor! Why didn’t any of the page builder elements transfer over? Is there an easy fix to this or a better way of transferring the site so that I don’t lose all the page builder elements. I don’t even have the saved Sample Layouts that I built in the Page Builder.
Hi.,
Can you please try duplicator plugin for migrating your site to new server which transfers the site completely from your test site.
Regards., DesignThemes Support.
Hello, I did an update of your Guru theme today and have had lots of trouble since then.
1. There are Top Links in the footer and after the copyright that where not there before and I cannot find away to get rid of them. 2. Used to have Upcoming events in Footer 1 widget and it’s gone now, however it still says it’s there under the Widgets section of the backend. I have tried reinstalling the theme again but that did not fix it. Please help.
Jared
Sorry. Link is http://kingsley.edu.au
Hi!.,
Thank you for contacting us.
Kindly, mail us your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP!!
Regards., DesignThemes Support.
Hello,
How to put apikey for the mailchimp newsletter on the homepage? There’s only code to put the newsletter but no code how to put the apikey to integrate with mailchimp.
Thanks Ste
Hi,
You can put the API key in Dashboard > Guru > General > Others > Mailchimp Api Key. Please have a look.
Regards., DesignThemes Support.
Thanks, very fast response
Hi
I am trying to install your theme i still could not see the menu is wroking even after i installed primary menu successfully please advice
Hi.,
Thank you for contacting us.
Kindly, ask your hosting team to increase the max_input_vars value to 5000 and then check saving the menu items.
Regards., DesignThemes Support.
Thanks very much that solved my problem!!
Hi.,
Thank you.
Let us know, if you find any issues in future.
Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!
Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end
Regards., DesignThemes Support.
Disable sticky menu?
Hi.,
Thank you for contacting us.
You can disable it from Dashboard > Guru > General > Others > Enable Sticky Naviagation > No > Save All. Please have a look.
Regards., DesignThemes Support.
Hi,
I need to migrate my domain to another name, How can I do it? it´s there any guide to do it?
Regards
Hi.,
No, We do not have any guide for this. Just move all the files to the new domain, and transfer the database and change the domain name details in the Dashboard > Settings.
Regards., DesignThemes Support.
Hello, I have purchased this theme but i can’t see content over there. Can you please provide dummy content for this theme?
Hi.,
Thank you for contacting us.
You can import the demo data from Dashboard > Guru > General > Import Dummy Data ( Top right corner)
Regards., DesignThemes Support.
Also do we need to buy the premium plugins from the themeforest are they not part of the packages?
Hi.,
Thank you for contacting us.
No you need to purchase the plugin like sensei separately. They are not included in the theme package.
Regards., DesignThemes Support.
Hi Sir:
I have installed your theme successfully. Can you guide me how can I get the dummy content on the site… if there is any file for it?
Thanks Venkat
Hi.,
Thank you for contacting us.
You can import the demo data from Dashboard > Guru > General > Import Dummy Data ( Top right corner)
Regards., DesignThemes Support.
I have purchased a different LMS previously that had all the features I want but it also had Buddypress and bbpress. At the time I thought they would be good but I’ve since read a lot indicating they can slow a site down and I now realise they’re not a vital part of what I want to offer. Does your site require both of these plugins or can I run the site effectively without them? Can student login and see their progress, print certificates etc without them? What is your sites speed with gtmetrix?
Hi.,
Thank you for contacting us.
Yes, Our theme can run without the plugins too. Please check this link regarding the gtmetrix speed – https://gtmetrix.com/reports/wedesignthemes.com/KjUuEL3j
Regards., DesignThemes Support.
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Hi, i’ve created a page to show courses from a category and i need to sort these courses by name (ascending alphabeticaly). It seems default order is by date.
Also for some reason after some rows of courses template breaks and show rest of courses in an ugly way.
Here’s the link: http://www.cesvale.edu.br/pos-graduacao/
I couldn’t find any direction on documentation and not even in shortcode generator, so please give some advice.
Thanks!
Hi.,
Thank you for contacting us.
We can’t see any alignment issues in your site. Regarding your ordering problem, please mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes so that we will check and let you know.
Regards., DesignThemes Support.
Hi, how is it possible toget also a main menue with 4 columns (when you hover over main points)? didn’t find that in documentation. but I can see that on your demo page.
Hi.,
Kindly, Follow the instructions in the video to have the mega menu.
http://www.screencast.com/t/OupPfpOImKRegards., DesignThemes Support.
How is it possible to update font awesome?!
Hi.,
Thank you for contacting us.
Please follow the steps listed below.,
1) Download the latest font awesome files from internet
2) Go to Theme-directory -> css and replace following files – font-awesome.css and font-awesome.min.css
3) Go to Theme-directory -> fonts replace following file – FontAwesome.otf, fontawesome-webfont.eot, fontawesome-webfont.svg, fontawesome-webfont.ttf and fontawesome-webfont.woff
Regards., DesignThemes Support.
Hi, How do i edit the “Create you own custom course. Learn How?” in the header Thanks
Hi.,
You can edit it from Dashboard > Guru > General > Top > Top Left Content. Please have a look.
Regards., DesignThemes Support.
Hi Rsriram, Thank you for your quick response. I looked on the .php and it was not there i looked everywhere but the top 
the theme is great and i just installed Sensei and now configuring so looking forward to using its Guru to its full potential. Thanks again. But I may need to ask you some questions in the future.
Hi.,
OK, Thank you.
Regards., DesignThemes Support.
how can i change the background/ for the input fields on forms. the standard styling makes it very hard to see the input fields.
Hi.,
Just add this css code in Dashboard > Guru > Integration > Custom Css. Change the color as per your needs.
textarea, input[type="text"], input[type="email"] { background-color: #ff0000; }
Regards., DesignThemes Support.
