Hi, Please remove the following code in wp-content/themes/porto/inc/functions/woocommerce.php on line 31: add_action(‘woocommerce_after_shop_loop_item_title’, ‘porto_woocommerce_single_excerpt’, 9);

Hi, Please send me again the screenshot. I can see the elements in “Visual” mode. 1. The FAQ element’s pop window is fully functional and the selections and input are saved on the backend but nothing appears on the front end.

Please send me a testing url.

2. When an element has a field to select an icon that selection field appears blank unless an icon was already previously selected in which case only that one icon is visible in the field.

Please send me a testing url. Regards.

We just realized that for #1 we were using the FAQ element when we should be using the “FAQ theme option” – it is just confusing, but this is fine now. However point #2 with the icons remain. I already sent you the testing url twice before, pls check your email.

I checked the email and there are several icon issue so I can’t configure the correct issue. Could you send me a testing url again in porto theme support page?

Please disable “Slideshow Zoom Effect” option in Theme Options > Member.

Unfortunately I am still able to click on the member photo and go to the member page even with it disabled in theme options.

Hi, Please customize wp-content/themes/porto/content-archive-member.php. You should change the following code on line 22: From:

<a href="<?php the_permalink(); ?>">
                        <img class="img-responsive" width="<?php echo $attachment_medium['width'] ?>" height="<?php echo $attachment_medium['height'] ?>" src="<?php echo $attachment_medium['src'] ?>" alt="<?php echo $attachment_medium['alt'] ?>" if="" :="" /> data-image="<?php echo $attachment['src'] ?>" data-caption="<?php echo $attachment['caption'] ?>"<?php endif; ?> />
                    </a>

To:

                        <img class="img-responsive" width="<?php echo $attachment_medium['width'] ?>" height="<?php echo $attachment_medium['height'] ?>" src="<?php echo $attachment_medium['src'] ?>" alt="<?php echo $attachment_medium['alt'] ?>" if="" :="" /> data-image="<?php echo $attachment['src'] ?>" data-caption="<?php echo $attachment['caption'] ?>"<?php endif; ?> />

I found answer to my question , I have another two Questions?

1. I can not find a place to change this number +(404) 158 14 25 78 seen at the top near shopping cart.

2.Where to add or remove testimonials?

I solved my problems.

Thanks

Ok i found solution

Thanks

Could you send me wp admin and ftp accounts? Let me check.

Please regenerate default css in Theme Options > Skin > Compile Default CSS. You should click “Theme CSS”, “Plugins CSS”.

Hi, You should remove manually the pages, portfolios, members, faqs, posts, products and the taxonomies. I don’t have a specific solution. Regards.

Still waiting, also no answer on my email. No answer at all. Why is the support so bad?????

Sorry about late reply. Connection was out this week suddenly, so we could not reach you. We will get back to you tomorrow with the solution. Thanks for your understand.

Hi, You should edit “Home Version 1” page in Pages on admin sidebar. Regards.

Ok Thanks…! That’s working ^^

Another trouble :/ Impossible to manage Menu in two langages !! The second langage doesn’t actualize when i save the changes !! 404 error… :/

Hi, Could you install wpml plugin and use it? https://wpml.org/documentation/getting-started-guide/translating-menus/

Hi, Please regenerate default css files. You should click “Theme CSS”, “Plugins CSS” in Theme Options > Skin > Compile Default CSS. Regards.

Of course, its possible.

Please contact us through purchased account.

Hello and forgive me; but I do not know which purchased account you are reffering to. This is the only envato/themeforest account to my knowledge that we have. Please help us with the two questions above.

Could you upload porto theme via ftp server?

Thanks

Hi, We customize woocommerce template files. You should customize porto theme. You can reference https://support.woothemes.com/hc/communities/public/questions/201555945-HELP-I-NEED-to-show-SKU-s-on-product-category-pages

http://newsmartwave.net/wordpress/porto/demo7/ (in FireFox)

On initial page load it usually displays correct, but when doing a page reload it gets stuck

If you want i can sent you a screenshot of what i see

Please send me a screenshot through support page.

Please configure again the permalinks. You should enable mod_rewrite module in Apache server. Please contact server administrator.

mod_rewrite is work. i checked permalinks, it didn’t help on a local server, everything works fine, but on the hosting (after update) doesn’t work. Can you look at FTP?

Please send me wp admin and ftp accounts. Let me check.

i have tried both methods but nothing changes

can i set so the catalog image box is a certain size in css?

You can’t set the sizes in css.

got what you mean ^^ thanks.

Thanks Could you leave a rate if you are satisfied porto theme?

i already gave 5 star rate for portal ~ nice theme, good service , fast replied ^^