39312 comments found.
Hi there!
i’ve purchased Avada, great theme! i saw the “Lifestyle” demo in your live demo but when i install Avada on my website i can not see Lifestlye demo…
thank you
Hello!
Please use the Avada menu in your WordPress dashboard. There find the menu entry “Install Demos”. On the page that loads you will see all available demos, and then you can one click import any of them, including the lifestyle one.
ThemeFusion Team
Suggestion for a header option – menu left | LOGO | menu right 
Hello!
Thanks for your suggestion. We will be working on even more flexible headers in the near future and this will be possible then too.
ThemeFusion Team
To whom it may concern, I am using the fusion builder for my home page but nothing that I have added, updated, and published shows up when I go to my web financialinstructors.com except for the logo from the theme settings. :/
Hello!
We are sorry to hear you face this issue, which should definitely not happen. In order that we can fix this for you, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hi,
I have a pre sale question. I run a small theatre company that provides a number of services including classes, workshops and also performances. Your theme ticks almost every box in terms of what I would need on my site. The only thing I can not work out is whether there is a way that I could add events.
I wouldn’t need anything fancy, just something where I can have all events on one page and when a visitor clicks on a that event they are taken to a page with full details. I had a look to see if I would be able to customise the portfolio feature to do this but I could not figure out if I would be able to or not. I don’t need ticket sale or sign up integration, it would literally just be an information page for the event in date order of the events.
Could I use your theme to do this, or is there a plugin that I would be able to use? If not, is an event listings feature something you would add to future versions?
Thanks.
Hello!
You could either use our portfolio feature, which should be enough for qhat you described.
Alternatively you could use “The Events Calendar” plugin (there is a free version), which will give you very event specific features (like calendar archive view etc.). That plugin plays nicely with Avada.
We hope you decide to join the largest theme community out there
Hi there – I installed your theme at but trying to enable the video etc. for the agency demo. I installed the demo but that video doesn’t start playing? How do I add the video exactly as you demo shows?
Hello!
The video is added through our Fusion Slider that comes with the theme. Did you that one?
For further assistence with this, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hi,thanks for the support for letting me know how to change the banners.However,i find the banners is deformed.Pls advise how to control the banner picture size? Secondly,i want to customize my contact form,pls tell how to use the shortcode? Thanks very much in advance.
Hello!
We would need to see your site to check the banners.
For the contact form, the markup can be found in contact.php, as it is not produced via a shortcode.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Thanks very much for the reply,the following is my website:http://www.cinawork.com/ Pls advise how to adjust the banner’s size?i find they are deformed.Expect to your early reply!
Besides,for the contact form,i can not find the contact.php,where is it?
Contact.php is in the main theme folder so on your server its wp-content > themes > Avada > Contact.php
For the other question please submit a ticket for our team so we can check into it. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Avada is the best
Thanks for your feedback! We appreciate it very much.
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Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.
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Thank you, we look forward to helping you!
ThemeFusion Team
My recent purchase experience and support experience with the Theme Fusion team has been outstanding! Not only have they responded quickly (within 12-24 hours) but they have been precise in their responses, gracious, proficient and very friendly to work with. Our team conducted extensive research regarding the appropriate theme for our new company website and a them we can recommend moving forward and the Theme Fusion Avada Theme Package is the most superior, flexible, sophisticated theme we located. I would HIGHLY recommend this theme purchase and the support team and management team providing client services in support of this purchase. This entire experience has been OUTSTANDING!! If this rating box had 10 stars, I would give Theme Fusion and their entire team an Eleven Star Rating!! I just can’t say enough about then entire experience being very high quality and such a robust theme product! We wish much success to the Theme Fusion Team and look forward to continuing to follow their path to success for all involved. As a client, I can honestly say that buying the Theme Fusion Avada product is a true business game-changer for our organization and will be us much future success as well!!
Hello!
Thank you for this feedback! This is what it’s all about for us, and what we strive for each day. I’ll be sure to share this with our entire team!
Thanks again!
my bad – delete this – sorry!
No worries
Seems the demo are broken when seen on Chrome. Works in Safari. Any reason ?
Hello!
Hmm all is well on our end, I just checked with several people and they work in all browsers. Can you clear your Chrome cache and close it / reopen it?
Let us know!
How can I add ‘rich snippets’ micro data via fusion builder. It accepts HTML but removing ‘mocro data’ code.
Hello!
I believe this depends on a few factors, please submit a ticket for our team and they can help answer this for you.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
I’m on the verge of buying Avada. Its grandeur is too overwhelming to miss using it. I’m troubled though by the specter of slow website loading since I presume all the styles and JSs’ will load irrespective of whether I’m using them 
. For example, if I’m not using the slider, is it possible to avoid loading the concerned files just to ensure that my pages load faster?
Hello!
You can visit our demos to see how fast the sites load, they are very quick
If you are not using the sliders, then the files will not load. For example, if you do not use Layer or Rev slider, then do not turn those plugins on and the files will not load. Both of them also offer “conditional script loading” so if you do use them, the files can only load on that one page: https://theme-fusion.com/avada-doc/sliders/layer-revolution-slider-conditional-script-loading/
However for speed, sliders are not necessarily a concern. Your content and hosting are the main factors from what we have seen. Always ensure your images are fully optimized and use a cache plugin like W3TC.
Thanks!
Thank you. I’ve in the meantime purchased Avada – on way to explore its awesomeness !
Welcome to the ever growing Avada community!
Enjoy working with it.
Hi, is it possible to duplicate one of the pages that are in the theme? And if so, how would I go about doing that?
Thanks
Hello!
Have you already imported the demo that has the page you want? If so then that find the page and you can copy contents in the text editor then paste it into a new page.
If its a Avada Classic page then you can import it in a new page through our Fusion Builder on the “pre-built templates” tab.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hi, can you let me know the font used on the logo of the law demo.
Thanks
Hello!
The font used is Raleway.
Thanks!
How do I remove the “Pencil” shortcode icon (underneath the grey Date box) from Blog Posts in the Medium Alternate setting?
Hello!
The icon will change out based on the type of post, it works with post formats. See this post: https://theme-fusion.com/avada-doc/blog-2/blog-post-formats/
If you want to fully remove it, it can be removed with CSS
.fusion-date-and-formats .fusion-format-box i {display: none};
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Install the version 3.8.4 and I have problems in the Responsive view for phones. The columns are not accommodated down. Me are leaving all together horizontally. How do I fix it?
Hello!
Hmm are you using 3.8.5 and non responsive mode? If so please apply this: https://theme-fusion.com/knowledgebase/avada-3-8-5-compatibility-issue-with-wp-touch-plugin/
If that is not it, please submit a ticket for us so we can check this out to see what is going on. It could be the fusion core plugin not being updated, or just general cache issues. You can try to clear your cache and ensure your theme and plugin are up to date.
If the issue persists, submit a new ticket for our team. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Im getting this message every (below) time i refresh my page. Is there something wrong with the dynamic_css.php file?
Fatal error: Allowed memory size of 67108864 bytes exhausted (tried to allocate 261900 bytes) in /home/content/44/9305444/html/larose/wp-content/themes/Avada/includes/dynamic_css.php on line 6344
I just updated the theme and plugins
Hello!
Hmm that error means you have a low memory limit. Have you added additional plugins since the last theme update? See this post here that explains that error and how to fix it: https://theme-fusion.com/knowledgebase/fatal-error-allowed-memory-size-exhausted/
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hi,
Is it possible to include a shop to the Lifestyle demo with the same styling or will the shop look like the main demo?
Ben
Hey Ben!
You can include a shop on any of our demos. The shop styles have options for customizing like the color of fonts, style of fonts, font sizes, the box color, box border color, buttons, etc. All of that is changeable so you can make it look like any of the demos. So it will depend on exactly what you want to change, but the general styling for the shop and everythign else has options to change
Thanks!
