5242 comments found.
thanks in advance
Theme Support
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Hi! Great theme! Im thinking to purchase this, but I just have one question. The plans I make with different prices. Is it any possibility to make it able for customer to buy/purchase a plan directly through the website?
Regards, Shah
And is it possibly to make a full payment for project than monthly? One time payment.
What happens when customer choses a plan? Does it gets sent to us as a order or will they get directed to a form to fill and then that form will come to us by mail?
Hi,
as mentioned in our fist answer, we only deliver the visual markup for the plans, everything else needs to be covered by a plugin.
Best Regards UT
Hi! Great theme! Im thinking to purchase this, but I just have one question. The plans I make with different prices. Is it any possibility to make it able for customer to buy/purchase a plan directly through the website?
Regards, Shah
Hi,
I guess you are referring to the pricing tables which are coming with the theme. Well these plans only offer the mark-up, means you can add content but you can’t manage subscribers. You need to add a plugin to achieve this goal and link our pricing tables button to the subscriber page.
Best Regards UT
I’ve had this theme for my website for quite some time, but now (maybe with the udpates) I’m getting this really weird “title” on inside pages (look in the upper left – that’s not supposed to be there). How do I remove this????
http://emccustomshop.com/full-warranty/Hi,
please go to “Appearance” > “Customize” and make sure you have set the alternate logo.
Best Regards UT
Awesome! That did it. Thanks much!!
You are welcome 
Hi,
I have my website, http://statelydesign.com and I want my portfolio to open like the demo (http://themeforest.unitedthemes.com/wpversions/brooklyn/demo10/portfolio-slug/my-studio/), how do I make that happen?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
I can’t find how I can leave a message. Please help!! I really need to get this portfolio up.
Hi,
after your registration please use this link here: http://helpdesk.unitedthemes.com/index.php/ThreadAdd/2/
You can change the link behaviour inside the portfolio management under “UT Portfolio” and edit each portfolio item. Beneath the WordPress Editor you can find an option named “Show Portfolio” – simply set it to “on a separate portfolio page”.
Best Regards UT
i tried to do this but keep getting a 404 page error. Please help!!
Hi,
again please use our support forum. Next time do not except support in this place again.
Please go to “Settings” > “Permalinks” and update your permalink structure by simply hitting save. WordPress will let you know if the change was successful or needs manual changes inside the htaccess file.
Best Regards UT
I am having some trouble with my brooklyn theme. I have a video BG from your tube and I am using the overlay dots (option1) on top. BUT the dots cover 90% of the video and the bottom 10% has no overlay which looks strange. I can’t figure out how to make the overlay cover the whole thing. This is only on the main page at the very top. Every other section with the video looks fine. Thanks!
It does it also no matter what overlay option I use
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Can you change he Brooklyn logo to another business logo?
sure
Hi,
We purchased this theme and installed it. There’s this issue with hyperlinks where our website’s domain URL is being inserted before an href value.
i.e. mailto:myname@mydomain.com becomes http://www.ourdomain.com/mailto:myname@mydomain.com
Likewise, https://www.faceboo.com becomes http://www.ourdomain.com/www.faceboo.com from the social media links.
Do you have an idea why this is happening? Can you help me find a solution please.
Kind regards, Michael
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Hey, this is a great theme, we even featured your theme here on Best Premium Responsive WordPress Themes in 2015.
Keep up the great work! 
thanks mate 
Hi Guys,
Little suggestion.
You probably want to add ‘Responsive’ to your tags. You didnt come up in the search.
Hi,
thanks for the hint! Cheers
Best Regards UT
Hi,
Im struggling to find some of the features advertised on the demos. Like for example the IMAGE CAPTION & LIGHTBOX featured here also in the same page the NATIVE AUDIO SHORTCODE.
So my question is where can I find those shortcodes inside your theme? How can I make use of them?
Thanks.
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Oh yes, I’m registered there, but it takes while for them to answer. And I don’t think this is a private issue.
Hi,
be sure someone will come back to you soon ( your post is just 2 hours old ). It does not matter if this is a private issue or not. We simply do not offer support in this public area, it’s reserved for pre sale questions.
Best Regards UT
Well, now it’s 21h old and still didn’t get the answer. I said it because I had experience before.
Hi,
left you an answer on the forums.
Best Regards UT
Hello, I was developing the theme for my client and he wanted
1) a background image for all pages (we are using pages instead of sections) 2) center logo followed by menu below and custom image on far right,
Are these possible?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Hello , I liked the theme of you , however before buying wonder if you guys have video tutorials , for I saw that you guys do not have the visual composer , it’s all right shortcorde ? so I want to know if you guys have video tutorials teaching how to put together a page step by step. and I can customize the buttons on the slide type that “Learn More” changing his color etc.. Thanks
Hi,
It’s a page based system with a mix of shortcodes as the content. And styling settings for the section or page layout. All shortcodes can be built with an editor. We do not have video tutorials, only written once which are available after the purchase. And yes the button is customizable inside the theme options panel.
Best Regards UT
Hello, Great theme! Is there a css code to get rid of the dots between the words on the menu/navigation? Thank you!
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Love this theme. I have a strange problem though. When I add custom links to the main menu, with full url’s, they get interpreted as #section links. Something is broken because it used to work before. Please help. Also posted in support twice, guess it’s holiday time!
Hi,
what’s your forum username? So we can check your recent threads.
Best Regards UT
Hello!
Is there a possibility to implement a Facebook-Stream like “The Custom Facebook Feed Pro” (https://wordpress.org/plugins/custom-facebook-feed/) on the first page which will show up after the landing page?
Thanks and sorry for my grammar
Greetings from Germany
Hi,
yes that’s possible since the mentioned plugin serves a shortcode which can be placed inside the section right beneath the landing page.
Best Regards UT
Hiello, I have some trouble with IE 11 – The website does not appear… I post on the forum, but nobody reply ?? Can you help ? Thanks !
Hi,
be sure someone will come back to you with an appropriate answer very soon.
Best Regards UT
Hello again, apologies for the simple question. But how do I change the background images on Contact and Service pages?
Theme Support
We consider support as important as our theme development. If you need help, get all of your questions answered quickly with exclusive access to our dedicated support forum. It’s free and easy to use. If you have any pre-sales questions, please post them here in here and we will answer them promptly.
…………………………………………………………………
Register for the United Themes Community
Support Forum
Register here
Find your Purchase Key
…………………………………………………………………
We’ll see you on the inside,
United Themes Team
Surely I don’t have to contact the support forum for this?
Hi,
yes please, since we are channelling all requests inside our forum.
i cant login on the item support. its saying my username is not recognized. when i try to create another account, it tells me my key is already in use
Hi,
please leave us a message via profile and include your purchase key so we can check the connected account.
Best Regards UT
Excellent Does this WP Theme using WP REST API and JS / AngularJS to create its pages? Bookmarked
Hi,
no it’s not using the wp rest api or angular js. The front page is page driven, means you need to assign your pages to the front page.
Best Regards UT