39312 comments found.
hello
The site is not loaded half elements. What to do? http://kmsmedia.ru
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hello
The site is not loaded half elements. What to do? http://kmsmedia.ru
Hello,
Which elements are not loading? Can you share a screenshot?
Your site seems to be loading correctly for me.
Thanks!
Hello,
I have question. I know that regular license is just for a domain/website. However, can I transfer the regular license to another new domain/website and the old domain/website will no longer be used?
Hello!
Yes you can do this. You just have to delete the old instance of the theme on the old server and transfer the license to the new one, by regstering your purchase data with us.
We would be happy if you decide to join the largest theme community out there 
ThemeFusion Team
So if I buy this theme customizer, I can only use it on 1 website? thx
Hello!
This is generally true for any theme you can buy on ThemeForest. You need one license for every website.
We would be happy if you decide to join the largest theme community out there
ThemeFusion Team
Hi, great theme, I’m considering buying it for my client but I have a question: Our client wants an image gallery with albums (one page where albums are presented with album cover and album name) and pictures inside those albums.
I planned to use Portfolio functionality inside your theme, but I’m kind of confused on the cover for the albums. I was thinking to use your Categories as an Albums, and Portfolio pieces as photos. Is there any ways I could do this using your theme?
Also I was thinking to use just portfolio items as an albums since I can insert there a wordpress gallery, but I would love to use masonry layout in there somehow. Might be another option, but would love to hear thoughts from you guys
Hello!
Thanks for your interest in our theme.
Well I think using the portfolio items as albums and then adding the rest of the pics as gallery is a good idea. THis way you can use a masonry layout for the albums and also the filters to filter through different album categories.
We would be happy if you decide to join the largest theme community out there
ThemeFusion Team
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Hi
I am VERY close to buying the Avada theme but I need to verify if the Slider is able to Embed a youtube video but NOT have it take up the entire screen like in the demo: http://i.gyazo.com/33c7219818ff4c80903c5b059fdf4c7e.jpg
My goal is to have just one video with my social media showing like this: http://gyazo.com/30782acb18e5d4df5504e648e1c0306c
If this theme can perform that functionality I will instantly buy!
Hello!
Yes you can do that with a layer or revolution slider. You can place a video on the slider (at any size) then add other content around it like text, buttons, etc.
Thanks!
Thank you so much for your awesome theme and support! So fast and efficient! A+++
Thank you for this feedback, we are happy to help! Glad you are enjoying it
Thank you for this feedback, we are happy to help! Glad you are enjoying it
Thank you for this feedback, we are happy to help! Glad you are enjoying it
Hello Everyone
We are excited to continually provide an excellent product with superb customer service to all our users. If you have any pre-sales questions, please post them here in the item comments and our team will answer them promptly.
If you have already purchased Avada, please signup at our Support Center to use our ticket system and other detailed support resources.
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Thank you, we look forward to helping you!
ThemeFusion Team
Hello!
Hmm well the full width container has top and bottom padding controls, so make sure those are 0px if you do not want space.
If you add columns, they inherently have bottom margin on them so it will produce a space. But you can easily remove that. There is a global theme option that controls bottom margin on all columns in theme options > styling > layout options. Or you can set it per column by editing the column box and setting it to 0px in the bottom margin field.
However looking at your site I am not sure that is what is going on, it would take our team inspecting the page in backend to see how you have it setup.
If you still have issues or have further questions, please submit a ticket for us so we can check it out in detail.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
yesss, thank you. It was the global option that was doing this. Now I put to zero px and the problem is solved. Thak you very much.
You’re welcome
Hi! First of all you theme is awesome I’m really into it.
I have a short question, how can I change the titles of the “Content Sidebar”? The website I’m designing is in Spanish and I couldn’t find the way to translate it.
Thanks!
Thank you for the comments!
All hard coded text is translatable through our translation files, see our docs here: https://theme-fusion.com/avada-doc/translations/
But I am not sure what you mean by “content sidebar”. If that is just a widget title then you can do that in the widget section of WP admin without using translation files.
Can you submit a ticket for our team so we can check this out for you in detail? Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hi there love the theme (bought by my co-worker) Is there a way to limit how much parallax blurs an image?
Hello!
Thanks for the comments!
Hmm parallax should not blur the image. But you may have fade set to yes on the full width container, which has no level of control it is either on or off.
However our support team can check this out for you, please signup and post a new ticket for us there.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hi, i wondered if it’s possible to have different custom CSS rules for mobile and tablet. Thanks! Sean.
Hello Sean!
Yes you can do that by targeting the correct media query for each device size, see this here: http://www.w3schools.com/cssref/css3_pr_mediaquery.asp
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Hi,
I have created a portfolio page. I would like it when you click on an image it opens and you can scroll through the rest of the images staying on the same page. At the moment when you click on an image it navigates to another page with headings Projection description etc..
Hello,
What you’re looking for is a lightbox. To do this, you need to activate the image rollovers which has a “zoom” icon. After clicking the zoom icon, it will show all the images on a portfolio in a lightbox.
Thanks!
Hi,
What if I dont want to show the zoom icon? I just want the image to display and when clicked with no text, icon’s etc, the image opens in a lightbox and enables sliding to view all the other images?
That will take some custom work then because the zoom icon is what triggers the lightbox. You can disable the zoom icon on image rollover, but if no icons show then the image will link to the single post page instead. Unfortunately we do not have the setup or option to do that.
Thanks!
I need to buy another license but i want to be the 150.000, is there any way to know when to buy it or i just need to check the counter
Hello,
Thank you for your interest in another copy of Avada.
There is no way to schedule and buy the 150K license. 
You will just have to keep a check on the counter. 
Thanks again!
Hey guys
Have been using the theme for a while, but have noticed on a site it has about 1800 lines of css before it loads the page content. Is this normal? Is there any way to reduce the css in the header?
Hello,
You can compile the dynamic CSS in the head into a css file.
Go to theme options -> advanced options and look for this option -> http://d.pr/i/WC3I
Thanks!
I tried to installed the language, it only changed few tabs in Dashboard and there is no change on front end.
Hello!
We woul need to see your site to help with this. Please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Could you tell me if the woocommerce product image can have different dimensions? Perhaps a square or a rectangle with the long side being horizontal?
Hello!
Yes they can have any aspect ratio you like. What limits the width of each image is the amount of columns you choose to use and the overall site width. So if you choose to use 4 columns, then each image will get about 25% of the available site width. The height of each image will be auto calculated from the available width, but will always respect the aspect ratio. Thus each image will have the same ratio as the original size you uploaded.
We hope you decide to join the largest theme community out there
ThemeFusion Team
That’s great. Will that be the case if some products have a different aspect ratio to others?
Yes, that’s correct. Similar aspect ratio means consistency across product images.
For further support, please create a ticket on our support site at http://theme-fusion.com/support
Hello, just a presale question… I have a web build for a company that promote other businesses!
We need this website to have the ability for page listings for each business with their full details, bullet points and information (like a product for sale… but no product just a business and no ‘add to cart’ button) also using icons (in tables or such) for tel numbers, emails and web links we wanted woo for the review features and extra tabs.
Also an events/ calendar feature with the ability of live links
Would this theme be able to do that? from looking at it, it may be able too, but i would like to know if it could have the features i have above?
Thanks H
Hello!
Presenting the other business would work well with our portfolio feature. You can create nice looking and animated and filterable listing pages, as well as single pages for each business where you can use any shortcodes we offer. You have virtually unlimited possibilities.
For events, we recommend Th Events Calendar plugin, which works nicely with Avada. And we also have plans for full integration of it in the near future.
We hope you decide to join the largest theme community out there
ThemeFusion Team
Hi, thanks for your reply, the only issue my client has with using portfolio is you dont have rating ability? or the extra photo slide show? or the additional boxes, and when you hover on the image it slides to green with two icons they dont like this. Unless this can all be customized or changed using your builder?
Many thanks H
Hello!
The rollover (green overlay with icons) can be disabled with our options so that does not show. And when viewing a portfolio single post page, it can be a slidehsow, like here: http://theme-fusion.com/avada/portfolio-items/suspendisse-pharetra-urna/ or here: http://theme-fusion.com/avada/portfolio-items/praesent-quis-eros/
Ratings are not possible with portfolio items though, for ratings you would need to use a 3rd party plugin, or you could use WooCommerce although that is mainly used for selling items. You can however hide the add to cart and not give the items a price.
Thanks!
Great, also can this theme work with Woocommerce Product vendors?
We have not tested it with that plugin, however in general it should work without issue. If an issue does arise, we make adjustments to ensure it works with Woo created plugins.
Thanks!
I really like your ‘Home Version 2’ with the looping video but does your theme server up a static image for visitors with mobile devices so that their bandwidth doesn’t get eaten up?
Hello!
Yes, with our FusionSlider, we can serve a fallback image for mobiles for selfhosted videos like on our Home Version 2 page.
We hope you decide to join the largest theme community out there
ThemeFusion Team
Hi, I was just about to buy the theme but I tested it on my android phone and ipad first and I have to say that mobile compatibility was not good. The ipad browser kept crashing and the android phone had issues with the navigation often being completely seized up. Such as shame as I was really liking the the look of the theme.
Hello,
I have just tested on android and ipad again. Please try again using this url:
http://theme-fusion.com/avada/Thanks!
Still having problems with the hamburger menu in Android browser for phones. I hit the hamburger and nothing happens.
Hello,
Which browser is this? I just tried on S6 + Chrome and it works perfectly for me.
Thanks!
The built in browser that bundles with Android. I never use Chrome.
Just tested with built-in browser and it still works on live demo -> http://d.pr/i/15Kv4
Thanks!
How do I create a full width green content box with button like you did on this page where it says ‘WHAT ELSE YOU GOT?’ http://theme-fusion.com/avada/home/
Hello Trocity,
You can create a new page and then go to pre-built page templates and import the homepage from there to see how it is done.
Thanks!
