39312 comments found.
Hello team,
I searched before create this comment but I couldn’t find the answer on the comments.
Check this website: http://www.queregaloamipareja.com/consumer/
I contains: | text-picture | | picture-text | | text-picture |...etc…
I want to know how I can reorganize in Mobile Device (Responsive) the Content structure(Picture+Text), in order to Show the Text first and the Imagen after.
Thanks you so much.
Diego.
Duplicate
Hello team,
I searched before create this comment but I couldn’t find the answer on the comments.
Check this website: http://www.queregaloamipareja.com/consumer/
I contains: | text-picture | | picture-text | | text-picture |...etc…
I want to know how I can reorganize in Mobile Device (Responsive) the Content structure(Picture+Text), in order to Show the Text first and the Imagen after.
Thanks you so much.
Diego.
Hello,
Unfortunately, the structure of the content cannot be changed on mobile. You can however hide a column on mobile devices. Edit the column and look for hide on mobile device option.
Thanks!
Thanks, I think in Visual Composer you can play with Hide/Show in Computer too, (like you said in mobile devices) this is a good feature to take into account in order to add to your page builder in the future. Kind Regards. 
Hello!
This is what we will be doing. It will be gradually added to our builder elements.
ThemeFusion Team
Hello! One more question…
How do I make the header transparent, so that it stays “over” the background? Just like this website: https://kinhr.com/
Thanks in advance.
Hello,
From theme options -> navigate to styling options -> background colors -> and change the opacity of header background color to 0.
Thanks!
Hello again.
One more question:
Site: http://bit.ly/YMA3zW
Near the bottom, I have six boxes under the heading “Continuing Education Courses:”.
How can I have a pop up light box appear with text in it when I click inside the individual boxes….??
Thanx in advance.
Hello,
You can use the modal shortcode available here and find more info about it here -> https://theme-fusion.com/avada-doc/builder/modal-popup-shortcode/
Thanks!
OK, thank you.
You’re welcome
Hi there!
I am having trouble with the Fusion Builder on one of my pages. It will display the code, but not the editor. Here is a link the page: http://www.plainfieldfpd.org/crew-members/. If you need the login info to let me know what the problem is, please send me a private email at violetterosedesign@gmail.com.
Thanks,
Kat
Hello Kat!
Yes we would need to see your site to check this. Please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
I submitted a ticket!
Thank you!
Thank you, our staff will reply!
Hello, Its me again with another question…
How do I include a button that links to a youtube video, but when clicked, the video opens in the same browser tab (in front of the screen, without leaving the website)?
Thanks
Hello!
You can add the video inside a modal shortcode. And you can open the modal with the button. For every modal shortcode you have to set a unique name. And this name can be specified in the button parameter for modal windows: http://d.pr/i/11Rsu
We hope that helps.
ThemeFusion Team
I tried it. It worked, but… when I close the modal window I have to manually reload the website because the page turns blank (white). Already tried in several browsers. Must be a bug.
Is there any other option?
Hmm, that shouldn’t be happening.
Please create a ticket on our support site at http://theme-fusion.com/support/ with link to issue url and wp-admin info.
Hello. Congrats on the theme, its the best I have ever seen.
Now, could you please tell me how to include a button on the header, next to the menu? Its a “sign in” button for my online business.
Thanks.
Hello!
Thanks for your feedback!
You can create a custom menu entry and then choose one of the button styles from the dropdown: http://d.pr/i/1hcKB
ThemeFusion Team
As an user mentioned, I want to add <?php echo date(‘Y’); ?> to the footer. Is there any way of doing this without messing with the root files?
Hello!
The footer copyright part is done via a action hook: avada_footer_copyright_content. The function used is avada_render_footer_copyright_notice. You can adjust that one for your needs in your child theme’s functions.php
ThemeFusion Team
Thank you! Works beautifully!
Glad to hear that
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
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Hi, how can I add an audio file to play it on the website (I mean like a videoplayer). And how can I add files generally to the site as a download? Is there a shortcode available or in progress?
Thanks.
Duplicate comment, see my reply to the previous comment
Hi, how can I add an audio file to play it on the website (I mean like a videoplayer). And how can I add files generally to the site as a download? Is there a shortcode available or in progress?
Thanks.
Hello!
You can add an audio file through WP itself by uploading it to media section then inserting it on the page. We also have a Soundcloud shortcode that you can use with that service.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Thanks!
You’re welcome
Can I use theme Avada for blog?
Hello!
Yes for certain We offer 6 blog layouts as well as a recent posts shortcode with 3 additional layouts. There are several single post page features as well.
Thanks!
Apparently I have registered, but don’t know the password and the “lost password” option is not sending me the e-mails to any addresses I currently use. Username: demetriusaustin and the e-mail address should be d@demetriusaustin.com
Could you change this so I can get into the support site?
Hello!
Sure thing, i’ve changed it to the email you listed above. It was set to this “webmaster (at) coldwatersoftware (dot) com.
Also be sure to check your spam folder in case the lost password gets placed in there.
Thanks!
Hi, where can i find “totop” script on ftp?
Hello!
It is located in the js folder … avada > assets > js > jquery.toTop.js
Thanks!
Hello,
Just purchased your theme, im having problems setting up the 1 page on the agency demo.
I added #hello123 to a custom link and the menu and [menu_anchor name=”#hello123”] to the very bottom of the page. nothing happens when I click the menu button? Could something be throwing this off?
Hello!
Try to not use the “3” in the menu anchor name, so it would just be [menu_anchor name=”hello123”]
I just realized the screenshot in our docs is wrong! We’ll get that updated today.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
For some reason all of the text in my products short description is indented to the right so there’s lots of empty space to the left of the text. How do I fix that?
Hello!
Hmm we would need to see this to understand what is going on, that is not our default setup and will not import like that so something else is cuaing it. Please open up a support ticket for us so we can see what is going on.
Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Here, you can see it in pretty much all of the text shown on my site, whether it’s inside a blog post or a product description, everything is indented http://www.fototripper.com/product/image-post-processing-workshop/
If the issue persists, please create a support ticket for help. We’ve told you several times that we cannot provide support within item comments. It’s reserved for pre-sales and emergency questions only.
Yes, sorry about that. A plugin was causing the error. I removed it and now the issue has gone.
If I import the dummy data will it default to ‘published’ or ‘draft’? If it defaults to public that will make a mess of my site so is there some way to import just the data/pages I like one at a time so that I can handle the front end easier?
Hello!
Yes it will publish the data. However you can quickly go into the posts and set them to draft, there are only a few. And you can change out the main menu so pages do not show.
Which demo are you looking to import? Currently you can copy individual pages from Classic and Agenct demo from our docs: https://theme-fusion.com/avada-doc/demo-content-info/import-avada-agency-pages-draft/ http://theme-fusion.com/avada-doc/demo-content-info/import-individual-pages/ But those are the only two rihgt now, we are building a new way to import all individual pages them through the Fusion Builder.
If you have further questions or need assistance with that, please signup at our support center and submit a new ticket. Include all the details about the issue, your site URL and version of Avada. For faster service, please include your WP and FTP login info when creating the ticket. Our support team will check it out and let you know.
Click Here To Create An Account & Get Free Support
Thank you, we look forward to helping you!
Your support site is down when I go to it.. I have a ticket 32944 opened and I received a reply from Sohaib yesterday morning asking if he had permission to fix the issue on my site. I had provided access to my site in the ticket to correct, I haven’t heard back from him..
Hello,
Apologies for the delay. The delay is due to the weekend.
I will get someone to reply to your ticket.
Thanks!
One Page Classic question Before I purchase I wanted to know if there is an option for a sticky header and back to top button that works in responsive. Otherwise there’s alot of dragging to do to get a menu
Hello,
Yes, you can enable both of them using theme options for the mobile mode.
Thanks!
