12923 comments found.
Hello.
I purchased your theme 1month ago. When editing in the Theme Options the edits save, but I get a pop up notification with the following message: there was a problem with your action. Please try again or reload the page.
I have contacted my hoster and ask to increase max_execution_time, max_input_time, memory_limit. they allowed to change .htaccess using php.ini.
I have changed number of .htaccess but I couldn`t change logo and anything. so, I have sent you mail with my wp & host information.
Please check it and solve that problem. Thanks in advance
Hello, Kyb444!
The php.ini is not rewritten by the .htaccess file. WordPress actually ignores the changes in .htaccess file. So we’d recommend you to contact your hoster and ask to increase all those values in server configuration.
We’ve also got your email. Will check it and mail you back.
Regards, DFD Support Team
Thank you for your comment and email reply.
I contacted my hoster and ask to increase all those values. I have recived answer that please change .htaccess file yourself. I cound’t know that how do i changing.
I have sent you my WP access details and my site` s link. Please check it and solve that problem. Thanks.
First of all we’d recommend you to update the theme to the latest version.
Also, we receive your emails and would like to ask you to transfer our communication to the mailbox. It’ll be more convenient and safe to exchange all the needed information there.
Regards, DFD Support Team
hello. i have updated the theme to the latest version to RONNEBY 1.0.3. Is it the latest version?
and I received your email. I’ll exchange all information there. sorry. my english isn’t well. please check mail and my wp details. I have sent you my WP access details and my site` s link.
Thanks.
We’re working on your site and provide you instructions via email.
As for the theme version, the latest is 1.0.5. Please, upload it in your Themeforest account Downloads section and update.
Regards, DFD Support Team
Hello.
I have uploaded the latest version 1.0.5. but, When editing in the Theme Options the edits save, but I get a pop up notification with the following message: there was a problem with your action. Please try again or reload the page.
I have contacted my hoster and ask to increase max_execution_time, max_input_time, memory_limit. they told that I can increase max_execution_time, max_input_time, memory_limit.
so, I have increased. but it couldn`t solve anything. Do i ask to increase max_execution_time, max_input_time, memory_limit one more time?
I don`t have any idea. hoster told me I can increase. you told me ask to hoster. how do i solve that problem.
Plese answer for me.
Thanks.
Hi, Kyb444!
We’ve got the same message via email. We’re working on your site to provide the solution. Will inform you about the result via email.
Regards, DFD Support Team
Hello.
okay! I`ll wait your solution and result. please solve that problem. I’m sorry to rush.
Thanks.
We’ve found the issue that the server doesn’t allow to access the /youngbin/wp-admin/admin-ajax.php file. We’ve got the access details and just need some more time to check everything properly. We’ll mail you back as soon as we’ll be able to provide you with the solution.
Regards, DFD Support Team
Thank you so much:-) I`ll wait your solution and result.
We’ve just mailed you short instructions. Please, mail us back as soon as you get the hoster’s feedback.
Regards, DFD Support Team
Hi. I have sent mail. Please check mail. Thanks.
Great. We’ll check it and mail you back asap.
Best regards,
DFD team.
Hello,
It’s works perfectly now ! The cause of the problem was the WFA (web application firewall).
Thanks for your fast support !! I love Ronneby!
Thanks for kind reply!
Please get in touch with us if you need any other assistance.
Best regards,
DFD team.
Hi,
Keep getting error message below when trying to import demo content. Its a clean install with 50MB upload size.
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Thanks in advance
Hello, Lumberjack!
It seems that there are small values set for the timeouts in server configuration. We can recommend you to contact your hoster and ask to increase the max_input_time and max_execution_time to about 120. And try to upload the content several times – all the missing content will be added every time you run the installer. Note, you’ll have to delete menu every time before the new installation process, as far as it’ll be duplicated and you’ll be unable to edit it.
You can also mail us the wp access detail and the list of the layouts you’d like to install to dynamicframeworks@gmail.com and we’ll help you with that.
Regards, DFD Support Team
Hey guys great theme just a few questions my site is omegaswords.com and I would like the first page to not say “blog” but the inner pages could keep their titles. I also was wondering if this theme is compatible with SEO Yoast my meta titles look funny on a few pages.
Hello, Markensontl!
Firstly, we’d like to ask you to update the theme to the latest version. Note, in case you’ve modified theme files, you have to save them before the update and upload them back to their folders after it.
Yes, the theme is compatible with SEO by Yoast and the recent theme update has to display meta titles properly.
In case you’ll have any questions after the update, please, mail us the details via mail dynamicframeworks@gmail.com. Will do our best to help.
Regards, DFD Support Team
I wanted to know if the theme is optimized for speed and load faster. I would also be interested in using it in combination with W3 Total Cache. I wish I could get a note to the quality of speed and optimizing the web. Can i see the examples of performance?
Hello Creps!
Thanks for paying attention to our theme!
As for your question, we actually worked a lot on speed optimization. The only thing we didn’t optimize on our demo is media content. We did it to make our demo look better. Our theme is compatible with W3TotalCache. We can provide you any other details you need. You can also get in touch with us via dynamicframeworks@gmail.com email to ask ant question you want.
Best regards,
DFD team.
I installed your theme because I liked the demo content of the one page corporate. When I installed the demo content, I couldn’t find the page that page to edit… I saw pages named for_docs, !test_demo, about, about my freelancer, about my first variant, etc. None of the pages looked like the demo page that I saw. Here is my authorization code: 25d60ad5-982e-4ae0-ab55-979ec9407031 I just want to have a demo page that looks exactly like the one from you website and be able to edit those elements in visual composer.
Thank you for your help.
Hello, Sittersonpark!
All the pages you’ve mentioned are installed with the Main Demo Content. The layouts can be imported one by one. For the development convenience we name the pages with ordinals (e.g.: Traditional is ‘first’, One Page Corporate – ‘eleventh’, etc.).
You can mail us the wp access details to dynamicframeworks@gmail.com and we’ll help you with the layout import.
Regards, DFD Support Team
Hi, I’ve purchased the theme but I can’t find the icons pack. Font Icon Manager is empty. How can I import them ?
Thx
PS: Very nice work !! The best theme ever !!
Hello, Kryss122!
Thank you.
Sometimes, due to the server configuration, theme doesn’t have permissions to write to uploads folder. That’s why you may have no icons.
Please, check this post with the solution for the issue.
In case you’ll need our assistance with that, feel free to ask.
Regards, DFD Support Team
Hello,
It’s works perfectly now ! Thx for your fast support !! great job !
Hello,
It’s works perfectly now ! Thx for your fast support !! great job !
You’re welcome. Mail us in case you’ll have any questions. Will be glad to help.
Regards, DFD Support Team
Hi, i have just installed eighteenth template and i have two small problems
1) i have to translate subscribe in another language. how to do it? 2) all the time i delete something from eighteenth page (like example one space gap or something else) the fancy text (the one that says site is coming realy soon etc has different font…) how to fix this pls? ty
Hello, Abcsrl!
1) Please, tell us more details about what exactly would you like to translate – the widget or the module.
2) Most probably, the options were not properly imported, or there are options from another layout. We can import you the options, or you can do that by yourself in Theme Options > Import/Export section. You can check more info about ptions import in theme documentation > First steps > Demo Data & Sliders Import (optional) section. In case you’ll need any our assistance with that, feel free to contact us via email dynamicframeworks@gmail.com.
Regards, DFD Support Team
Hi, 1) i mean the subscribe “feedburner” 2) i have tried to import from import-eighteenth-dummy_eighteenth.xml but seem import doesnt work at all
i have sent you mail with credentials
Thank you. Just got it.
We’ll check your site and mail you back soon.
Regards, DFD Support Team
Hi, when will you fix the “out of memory” problem? I have updated to the newest version, cause I thought the problem was already solved. But after updating to the newest version I got again “Fatal error: Out of memory (allocated 63700992) (tried to allocate 20 bytes)...” after changing theme options.
Without solving this problem and my provider memory limitation of 120MB, the theme isn’t usable for me and maybe many other customers too.
Will you solve this problem with the next release? I’m sorry to say that, but otherwise I am afraid to buy and use a different theme.
Hello, Mihari!
Please, mail us to dynamicframeworks@gmail.com and we’ll provide you with the solution of the options saving issue.
Regards, DFD Support Team
I gotta say that this is one of the most NON-user friendly themes I have ever used. I would love for DFD to respond to my email and resolve my issues since I tried registering with their support forum and they have yet to send me any email with a password. Please get back to me ASAP, thanks.
Hello, Pureum!
We’ve got your email 10 minutes before this comment was posted and that is not enough time to answer the email. We’d also like to point your attention, that we’re located in European time zone and our Support doesn’t work at night. We respond to all the clients’ questions asap but sometimes it takes more time to test everything and provide proper solution.
As for your questions, our Forum Administrator has registered you, please, check the login details we’ve mailed you. We’ll also need more details to check your site and provide you with the solution.
Regards, DFD Support Team
Great work. Amazing theme. I will be using this theme on my next project.
Hello, Jhowell19!
Thank you for kind reply. Will be glad to cooperate with you.
In case you’ll have any questions, feel free to ask.
Regards, DFD Support Team
I just downloaded your theme and the frontend for visual composer is not showing up/working. The only button choices I get are Backend Editor and Classic Editor. Will this be fixed with the next update?
Hello, Wendyoross!
Frontend editor is disabled from theme because not all modules are supported by it. We’re working on the frontent editor and will add it in one of the theme updates.
Regards, DFD Support Team
ok thanks
You’re welcome! In case you’ll have any more questions, feel free to ask.
Regards, DFD Support Team
Hi, love the theme 
I’m having a go using the scrolling effect module. Nice idea! Is there anyway to control the images final width? I followed your ‘promo’ page and used the same size image (width 3689px) but is there any way to control how small it gets? I would ideally like it not to go as small as it does.
Any ideas? Thanks!
Hello Dragnim!
Thanks a lot for your kind reply!
As for your question, there isn’t such an option at the moment but we can add it in one if updates. Could you please mail us the details of what you would like to improve in it and we’ll check what we can do with module’s options for you and other customers.
Best regards,
DFD team.
Hi! I’m just after a way to make the final size of the image before it starts to scroll to the content a bit bigger! At the moment it’s smaller even than the content width below. I can provide more details, I’m just about to leave the office. Thanks for replying so quick!
Waiting wor your email. I think it will not be a problem to help you with it.
Best regards,
DFD team.
Hi, on full screen sliders – on PC it really appears as full screen. How can these display in full screen on mobile as well? thanks!
Hello, Tberin!
There’s ‘Full screen’ option in the Revolution slider, that will display the slider full screen even on mobile devices. However, the text will be displayed really small when using that option.
Regards, DFD Support Team
Hi DFDevelopement,
I have a couple of pre-purchase questions that I hope you can help me with:
1. The theme seems a bit slow on small devices… any performance updates in the near future?
2. Fullscreen menu, on all devices, is this possible?
3. Are your theme using Boostrap?
Regards, Zanno
Hello, Zanno!
1. We haven’t optimized theme images to make them look nice on the demo site and they are most probable reason of slower work. We’re working on theme speed optimization and almost every update contains small upgrades.
2. Unfortunately, we don’t have such header option now.
3. No, our theme doesn’t use Bootstrap.
Regards, DFD Support Team
Hey I updated the js-composer plugin ( I thought this happened automaticly) and all my headings are gone now.
Hello, AlbatiQue!
Please, mail us to dynamicframeworks@gmail.com and we’ll provide you with the previous plugin version.
We’re also working on theme update that will contain the compatibility modifications for Visual Composer and will be released in a couple of days.
Regards, DFD Support Team
Hi DFD!
Fist I just want to say thank for an excelente theme.
And now for my question….
I read a comment that the VC frontend editing is not available, I suppose that what you mean is it’s disabled, Is there a reason for this? And why shouldn’t I activate it?
Best regardes
Spinto
Guys just finished reading the rest of the comments, guess I should have started from the latest to the oldest. You’ve already answered this, sorry. Guess I’ll activate the vc frontend editing and see If it works ok for me.
Thanks
Hello, Spinto!
Thanks for kind reply!
Frontend editor is disabled from theme because not all modules are supported by it. We’re working on the frontent editor and will add it in one of the theme updates.
Regards, DFD Support Team
Hi Maria,
I’ll activate it anyway, and see if It won’t affect thing to badly, fingers crossed 
Thanks
You can try using it. However, not all elements will be available for styling, as we’ve already said. In case you’ll have any other questions,feel free to ask.
Regards, DFD Support Team
Hey!
I am about to create a website www.annaoskar.com. How do I change the color of the text on my picture on the front page? Right now it´s dark gray /black, but I want it in white.
Best regards, Anna
Hello Anna!
Please go to page editor and change Background check value in Stunning header options to Light background. The color of page ttile and subtitle will be changed to light automatically.
Best regards,
DFD team.
Thanks! That only changed the color under (second line), how do I change the color above (first line)?
It seems like the option we told is not enabled on your front page.
You can also style the Stunning header of the whole site in Theme Options > Header options > Stunning header section.
Please, mail us more details to dynamicframeworks@gmail.com to make sure we’ve understood you correctly. We’ll check your site and help to set everything properly.
Regards, DFD Support Team
Hi guys, Thanks for adding the student login in the upper right…Can you tell me where I can control the link to that? Right now the way you set it up is great but I need to re-direct it to a different page for a short time, so I just need to find out where I can control the link?
Thanks for your time as always.
sending you an email right now about another question
Hello, Chris!
We’ve got the mail. Working on it and will mail you back soon.
Regards, DFD Suport Team
Hello, I registered my account in DFD Support Website, but I didn’t received the password. I haven’t received any email after registering.
Hello Cordialsite!
Could you please check your spam folder? The registration approval messages sometimes go there. Please mail us to dynamicframeworks@gmail.com if you will not find the letter in spam and we’ll approve your account manually.
Best regards,
DFD team.
Are the photos included in the theme, (if not, what’s the original source) ? The Infographics of the presentation page (visual composer and layout graphics) are also included ? Finally, is the presentation page http://themes.dfd.name/?theme=ronneby also customizable after the 1 click import ? Thanks
Hello Thempro!
Most of the photos are from shutterstock.com. They are copyright protected so we do not redestribute those images. The infographics of the presentation page are included to demo data. And finally the presentation page is customizable. It’s built on Visual Composer so you can customize it the way you want.
Best regards,
DFD team.
