23226 comments found.
Got the same problem as this:
Love the demo theme but cannot get the “import demo” feature in theme options to work. It just hangs and hangs, then nothing appears but a blank page. no matter how many times and no matter which demo- the “import demo” feature does not work.
I Then tried the all-in-one wp migration you recommend to others. But again no success. I click restore, it gets to 100% and then says “could not import.”
This is extremely frustrating. pls pls pls advise. I would like to upload demo home version 4. What am i missing here?
Hi, Please update php version to 5.4 or higher. Please send me wp admin and ftp accounts. Let me check.
Can’t change the demo template. collors aren’t right… Same for adjusting collors in theme options > Header. HELP! website : http://www.shawls4you.eu
Could you send me wp admin and ftp accounts? Let me check.
Hello Author,
I have noticed that my web page takes to load.
This is how I stated:
https://developers.google.com/speed/pagespeed/insights/?url=http%3A%2F%2Fmajasstore.com%2F&tab=desktopI am installing the “Fresh Cache Performance – Plugin” and is having a problem, nose has the php error showing I should.
Link image: https://40.media.tumblr.com/18022461ae794edfd75ed530a9070881/tumblr_nszfukqbr91ri34m7o1_1280.png
So you see, I can recommend some plugin that has compatibility with the subject to reduce the burden of css and js files.
Regards,
Hi, Could you use wp super cache or w3 total cache plugin? When use these plugins, you should exclude the following pages from the cache. My Account, Cart, Checkout, Wishlist, etc. Regards.
Hi, how would we remove the ‘Get In Touch’ Image that sits on the footer?
Love your theme by the way.
Please remove ribbon text in Theme Options > Footer.
Cheers
Hi, I updated latest version of porto but main page has a problem. please check. http://postimg.org/image/3uxjjidt7/ How can I fix the problem?
Hi, Please edit again the page. When edit the page, please remove the extra class and margin top when edit the first row.
Thanks for your reply. I can not understand what your mean. I have continued to use since the porto WP theme launch. I did not edit main page(front page) and I am using original demo page. After update 2.4.2 version. I met a problem. How can I fix the problem? Please explain more. Thanks.
We changed some pages like home version 5, home version 9 pages in porto 2.4.2. When edit the page, you can see the visual composer rows and columns elements. Please edit the first row or the columns of first row. When edit these, please remove “m-t-n-{xx}” extra class or margin top in design section.
I remove el_class=”m-t-n-md” and this problem is solved. Thanks.
Hi,
The page title doesn’t show on pages even though i have Hide page title unchecked?
Thanks 
Please check the page title option in Theme Options > General and check the page title option in view options when edit the page.
Thanks
Hi! How do I change the font size of the product side menu and titles at the overview? Print screen: http://postimg.org/image/5lubrbc8l/
.widget_product_categories > ul { font-size: 14px; /* default: 13px */ }
ul.products li.product h3 a, ul.products li.product-category h3 a { font-size: 15px; /* default: 14px; }
My FAQ toggles have disappeared from the live page. Visual Composer shows everything the same on the back end. I have sent a help email and you want a screen shot. Screen shot of a blank page? Please help, this page is important for my website.
I sent you email.
I purchased this theme once, but it does not show in my account anymore as the old porto was removed from marketplace. My Item Purchase Code: f337faf3-7c34-4575-9d18-ae36af67a588 Purchase Date: 2014-03-06 18:45:16 UTC. So will this theme be added to my account again?
The original Porto wordpress theme was removed permanently due to lack customer service, and this is completely new different with old one. You should contact the author Spyropress to get support.
in mobile view menu is not responsive
Could you please provide us screenshot?
Have sent you email with website link
Hi – I’m having trouble importing the demo data…I’ve followed the instructions but keep getting a ‘404 page not found’ error. Is there a way around this? Thanks! Nick
Isn’t it ridiculous that this theme don’t come with own theme update system? :3 Why I will use envato update plugins or manually update the theme? You should add the theme update feature in theme option section.
Hi I am not sure what is going on. Since the 8th Saturday I updated only main plugins e.g. Woocommerce, WP and the theme. The theme and my ecommerce shop is not working anymore. At the checkout it says that no shipping methods were selected… I checked that and shipping methods are still there. After saving product page to be sure that those shipping methods are correct THE ADD TO CARD button disapeard. I had that a few months ago. Then I decided to build the page from scratch. Also when I view an old orders I cant see products bought my customers. Only the total amount.
Do you have an idea what is going on?
I ve google it and found that it happens mostly after WP update.
Hi, I don’t have a solution. We uploaded a new version on themeforest. Could you check again after update woocommerce and porto theme?
Hi How to remove featured product hot icon images..
Is Slider Revolution broken with Porto Update? installed Revolution Slider 5.02. The code loads on the page but it’s a blank slider
Sorry, what do you mean? Porto is using Master Slider.
maybe you forgot, there is the option to use Slider Revolution as well in banner type – Even if I load via the normal method of placing the slider shortcode in a txt field on a blank page it fails to load
Please check after update revolution slider plugin. This plugin updated today. Latest version is 5.0.3
Done, not fixed… please advise asap
Please send me wp admin and ftp accounts. Let me check.
turns out its Brainstorm’s plugin thats the problem child – I have had nothing trouble with all sorts of stuff using Porto but I love it so I persist!. Maps not showing, woocommerce product search not showing thumbs, and so on – the second I disabled Brainstorm’s plug, presto!! EVERYTHING works again… that plug has a ton of function but it’s super heavy and created conflicts with a lot of very well known and respected plugs
Hope this helps – maybe rethink Brainstorm integration somehow
Ok, we will check it for future update.
Btw, could you please consider to change the 3 star review that you left for us? Your help on this is highly appreciated. If you get any problems while using Porto, please do not hesitate to contact us.
there’s a lot of problems that I have asked you to address and you have been slow to respond and very unhelpful in the support… you’re more responsive here. So for the bad support I give 3 stars
Please disable the unused modules in Ultimate on admin sidebar after activate ultimate addons plugin. You should purchase yith woocommerce ajax search premium plugin and customize it in porto theme.
We already tried to help you as much as we can, is it difficult for you to help us on the review? It would encourage our work.
Hello
Love this theme! There is a new version of Woocommerce 2.4 can we update or should we wait?
Thanks Brad
We uploaded new version 2.4.1. Will be approve soon.
Hi there,
Does this theme include a reviews feature? I browsed through the demo and didn’t see it. I thought maybe I didn’t look hard enough…
Hi, If you are going to use woocommerce plugin, you can use woocommerce review system. If not, you should install third party plugin.
Hello friend, you can edit the font type and size on the menu theme options panel ? Thank you!
Hi, Porto theme don’t have these options. We will consider your suggestion and improve porto theme. Thanks!
Please contact us through purchased account.
