23226 comments found.
Hello,
1. in my last comment I mentioned the master slider controls design being overwritten by the Porto theme and yo8u said you will fix it with the latest update. I went ahead with the update and I don’t see it fixed. Is there something I must do in the theme tempaltes?
2. Is it possible to remove the footer top section or replace it with an empty block on a page by page basis like you can for content bottom?
3. Is it possible to control the responsive break point of the footer widget area? I’m only using two and they collapse one after the other at a pretty wide screen size (about 700px) I would like them to do that at about 400… Please see this example: http://agencies.publiseek.com/shop/startup-launch-pr-package/
4. In the footer ribbon I can find how to change the background color of the main rectangle to green, but the reverse triangle that’s supposed ot be the backside of the ribbon (on the left of it) remains blue. How can I change them both?
Appreciate your help.
Hi, 1. Could you send me a message through support page? I will send you some files for removing the master slider styles. 2. You can remove the widgets in footer top widget area and add the widgets in Content Bottom widget areas in Appearance > Widgets. 3. Please customize wp-content/themes/porto/footer/footer-2.php. Please change “col-sm-12” to “col-sm-6”. 4. Please send me wp admin and ftp accounts. Let me check this issue. Regards.
Ok, sent you the message. Thanks.
Hi, Documentation link does not appear to be working?
Hi, it should be working now. Server was down for a few mins.
please can you check the compatibility with w3 total cash …..for example if u you do any change on the plugins or any things then u go to save theme …..nothings indicate that your sitting is updated in the dashboard
Hi, Sorry, I don’t have a solution now in this issue. Could you delete wp cache after change the plugins or any things?
Hi, Sorry, I don’t have a solution now in this issue…...what u mean….i did not get your point …..what shall i do ….... can i have professional answer please
Hi, Could you use wp super cache? If it’s not working, please send me wp admin and ftp accounts. Let me check.
comparable with flatsome theme and Porto theme with the same your dummy content i notes by GTmetrix the big difference in all parameters and speed which is more better with flatsome theme …. i like Porto but please can u check that issues
please can you check the compatibility with w3 total cash …..for example if u you do any change on the plugins or any things then u go to save theme …..nothings indicate that your sitting is updated in the dashboard
comparable with flatsome theme and Porto theme with the same your dummy content i notes by GTmetrix the big difference in all parameters and speed which is more better with flatsome theme …. i like Porto but please can u check that issues
iPhone 6+ – OS 8.4 / Safari Mobile Web Browser – Your demo loads, but shortly after that it reloads. Safari reports – “A Problem occurred with this website so it was reloaded”. The page continues to reload on the ‘home’ page. Please advise.
I didn’t checked this issue.
Hi, I’m trying to install W3 Total Cache, as per the recommendations that you gave to other Porto users, but I have a problem with it. Every time I install the plugin, the middle section of the main page disappears (goes blank). I tried to fix it, but I found no solution for it.
I was hoping you can help me out with this issue.
Hi, I checked your site but didn’t found the issue in http://irish-gifts-store.com/ Please send me a screenshot.
Hi, I’ve sent you the screen shot by email.
Hi Author This is a Pre-Sale Query/Clarification..
Firstly your theme is awesome.. I am impressed with the feature and functionalities you have included in this..
Query: 1 . Is it possible to use this theme as a directory theme ? 2. Can we switch off the Cart Functionality and Price of product for directory 3 Can we create Categories, Sub Categories and sub-sub categories? 4. Is It possible to add Map Functionality (for exact location of merchant)? 5. Can we add additional custom attributes w.r.t Directory like Mobile, Landline, Email, etc..
Please let me know your response so that I can take decision to purchase this theme.
Hi, 1. Porto theme don’t have directory features. 2. You can use the catalog mode. You can hid the price and the add to cart button. 3. It’s possible. 4.You can use ultimate addons google map shortcode. 5. It’s impossible. Regards.
With the latest updated of WooCommerce I started getting this notification:
Your theme (Porto Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Please update porto theme. Latest version is compatible with woo 2.4.4.
Is possible to create submenus?
Look: http://www.awesomescreenshot.com/image/488232/dc074aaad238086db40003b189e7f2eeHi, This is shortcodes block. It’s impossible to add sub menu. Porto theme have a sidebar menu location. You can show the sidebar menu like demo 1.
Ok!
Hi, I have a trouble with the chechout form, it asked me to specify the city as field required but city’s field isn’t there.
Hi, I changed only woocommerce template file. Could you check in twenty fifteen theme(wp default theme)?
Why doesn´t work the importer for demo content?
Hi, Could you import demo the alternative method? You can reference http://newsmartwave.net/wordpress/porto/documentation/#demo_install
If you couldn’t import, please send me wp admin and ftp accounts through support page. Let me check.
Hi! I have two questions:
1. I can’t find “Products tagged…”. I want to change that sentence. Screenshot: http://postimg.org/image/7d8ff49pz/
2. When you add a new label, there is a option where you can write a description that says “the description is not prominent by default however some themes may show it”. Is it possible to make it visible when you search for that particular label?
Thank you <3
Hi, 1. You can find in inc/functions/layout.php. Please check in porto_breadcrumbs(), porto_page_title(). 2. Could you send me a screenshot? I can’t find this string in porto theme.
Thanks! 
Here is a screenshot: http://postimg.org/image/hcgtnyv6x/
Hi, Product tag description will be show in the product tag archive page.
Hi – Love the theme. Couple questions.
1) is there a way to set product tabs to be open by default in mobile view?
2) on front page/catalog view is there a way to set product image to go to product page with single click rather than two?
3) can i disable quick view in mobile?
Thank you!
@media (max-width: 768px) {
body .quickview { display: none !important; }
}
Regards.
Hey, solution to number one no longer works with updates… is there a new way to control this on the backend or another section of the code where this can be fixed? Thank you!
Sorry, I don’t have a solution.
Hey there guys,
I have a bit of strange query. My woocommerce store is using “Attributes” for its products. For example The site is selling specialist Tea, and for the attributes I have various options which include “Strength, Region, Country”. For example “Strenght” has 3 main attributes, these are “Light, Medium, Strong”.
I have managed to get the theme working so when a customer is on a product page they can click an attribute which then takes them to an archive page of “light” tea for example. This works perfectly and displays all of the tea that has the “Light” attribute assigned to it.
The problem I am facing is that this page just displays the word “Product” for the archive and doesn’t display the description I have added within the attribute itself.
The link i’m using to access this page is : http://mywebsite.com/attribute/tea-strength/light/ can you advise on how I can display the main attribute name at the top of the page, and then the description underneath this. Then after would display all the products like its currently doing 
Regards
Tom
Hi, Could you send me wp admin and ftp account through support page? Let me check.
Thanks so much will message you the details now
Thanks so much for updating the theme Quick Question… For some reason the attribute descriptions are not showing at the top of the archive pages. Is there an easy way to enable this?
Regards Tom
Hi, Could you check in wp default theme? I think woocommerce don’t have this feature.
I’m having the same issue. Seems like Ultimate Addons for Visual Composer and Wocommerce is making my site crash. I can’t enable all the plugins that came with the theme or it will crash.
Hi, Please check after extend memory_limit to 128M in php.ini and add the following code in wp-config.php: define(‘WP_MEMORY_LIMIT’, ‘128M’);
Where is that file located? I can’t seem to find it. Thank you
You can see in wp root folder.
I’m still unable to locate it.
You can find in main directory of your site. For example, if you uploaded wp source files in /public_html folder. You can see wp-config.php in this folder. You should add below define(‘WP_DEBUG’, false) in wp-config.php: define(‘WP_MEMORY_LIMIT’, ‘128M’);
I did exactly that and it didn’t work. Still not able to install and activate Ultimate Addons for Visual Composer without it blanking my page.
Please check after extend the memory limit to 256M in php.ini. Could you check the errors after enable WP_DEBUG? You can check the errors after change define(“WP_DEBUG”, false); define(“WP_MEMORY_LIMIT”, “256M”); to define(“WP_DEBUG”, true); define(“WP_MEMORY_LIMIT”, “256M”);
I’m using Godaddy delex web hosting. I can’t locate the php.ini file to change the memory limit that is my issue.
Hi, You should contact web hosting support. Regards.
Hello After i installed the theme plugins , my website completely crashed. I think some plugin is creating this issue. Please help me fix it.
Please check after extend memory_limit to 128M in php.ini and add the following code below define(‘WP_DEBUG’, false); in wp-config.php: define(‘WP_MEMORY_LIMIT’, ‘128M’); If it’s not fixed, Please send me wp admin and ftp accounts. Let me check.
Still not working i have emailed you the details , kindly fix it soon.
Also when i tried to install demo via alternate method i got this message : Unable to start the import. Refresh the page and try again.
Kindly fix all issues and import this to my website : http://newsmartwave.net/wordpress/porto/demo1/Hello Please do the needful , i have kept everything ready for you.
Hi, Please send me your site url. I’ll check and send you email.
Hello,
I updated the theme and now I’m receiving Fatal error: Call to undefined function vc_map_get_attributes() in public_html/wp-content/themes/porto/vc_templates/vc_row.php on line 48
How can I fix this? Thanks
This is no longer an issue
I checked your site and you disable ultimate addons plugin. Please install and activate this plugin and disable the unused modules in Ultimate > Modules.
There is any way to put a 2nd (or multiple) locations in Google Maps Block ? Thank you 
Hi, I don’t have a solution. We used ultimate addons google map shortcode in demo. Could you use visual composer google map shortcode and add google map iframe?
Oh, i’ll try it Thank you!
Hello,
I have a simple extension that changes the image on selection of a colour. This works perfectly with the default theme.
I need to add “id=”media”” to the img tag of the image that shows on the product page. I have tried several places but this doesn’t work or just doesn’t show the image.
Thanks for your help
Please contact us through purchased account.
This is the account I purchased it through and my only account.
