4080 comments found.
Again I have issues while sharing posts !! commonly when I share the post a little extract from the post is shown besides the post headline. ! But now it is not shown ! please help !
Please Response ! I’m running a website and don’t have time for issues like this !
Hi Bitso121,
We have checked and see that problem comes from FaceBook. You can visit this link to check again
https://developers.facebook.com/tools/debug/og/object/ - Insert your URL - Click Fetch new scrape information - Check the resultsThe Video’s description is displayed in the results, but FaceBook may not show it. Probably there is a Facebook Cache?
Best regards,
CactusThemes
I wanted to change the H tags on the theme as some of the H tags are not SEO friendly their are some H3 tags when they should be H2. The logo dose not have a Htag either as you know this makes it harder for google to find your site. Some of the sidebar tags are wrong also. If I could please get a list of the files where I can change them that would be helpful.
Hi Eeb1,
We are sorry that we cannot help you with this case. Your request is too complex and related to many files in the theme…
Thanks for your understanding.
Best regards,
CactusThemes
Still no any reply on support & comment…. very bad experience with support…..
Hi
Sorry for any inconvenience. Please understand that we are in GMT +7, so maybe there is a delay if questions are posted at night.
Hello, just a few questions here. Instead of using the generic shopping page layout, is it possible to use the video layouts and put Buy Now with price info in the popup boxes that come out to the right? Can you set the videos to play automatically on page load or when your mouse moves over them? Is it possible to replace some of the videos with images instead? Can you link video clicks to product pages?
Also, the Visual Composer, is this a seperate plugin I can use with other sites or is this just for this theme only?
Sorry for all the question, I have a very specialized product and I’m not too familiar with out woocommerce works yet. Any information will help. This is the best theme so far that closest to what I need.
Thank you!
Hi
- You could use Woocommerce shortcode to add purchase button to video post.
- You could set video to play (and auto next) automaticaly in Theme options
- You could use standard post with image instead of post format video
- Visual composer plugin that comes with theme package is a seperate version, you could use it in other theme, but you need to buy a license to do that.
Best regards
CactusThemes
HI – I have a problem with mobile browsing, on mobile theme is not loaded i don’t no why? i can’t see any video or anything else. i have post a ticket on your support 2,3 hours ago, but there is nobody respond about ticket. please response asap… thanks
Hi
We will check the ticket.
Best regards
CactusThemes
Any changelog update?
Hi
Please check: http://demo.cactusthemes.com/truemag/release_log.html
hello my website’s all text shown right to left how to change that as left to right
Hi
Please check in Theme Options > General > RTL > off
Hi Cactus,
how could i delete the Review box completely. It doesn´t help if i delete the fields in the backend, the box is always working in the frontend.
BR
Hi
If you just want to remove the rating box for one posts, please enable Custom Fields meta box when editing post, find and remove custom field “taq_review_score”
In addition, if you deactivate rating plugin, the review box will disappear.
Best regards,
CactusThemes
TrueMag 4.0.5 – 2015.07.23 includes updates: Video Ads 3.4.2; Cactus-Video 4.0.5
but I find in download plg-video-ads-3.4.1.4
Hi
We will update the package soon
Thanks and best regards
CactusThemes
Hi, to make this more of a portfiolio site, are their demo pages for ‘about us’ pages or ‘meet the team’ for example?
Hi Warmar75,
You can manage your website’s members at Member > Member in your admin panel.
In addition, you can create a new member page and use Member shortcode. You just put your member’s ID to the Member shortcode element to display your member.
Thank you
Best regards,
CactusThemes
Where is my Theme?.... there was a update and now GAMEPLAN is installed as my template. WHF….....
update is not helping… 1/2 of the work i have done is gone…. ill need to get a backup for the host. : /
Hi
We check the package and do not see the problem. TrueMag 4.0.5 is in the package. Please check again
possible to assign a default background image for the single video posts? Poster would still be able to change it…..
possible to assign a default background image for the single video posts? Poster would still be able to change it…..
Hi Okiewan,
You can use this CSS Code segment to change the background of video player section below
#player {
background: url('http://your-image-path.jpg');
background-repeat: no-repeat;
background-size: cover;
}
Thank you.
Best regards,
CactusThemes
downloaded theme and i really want this to work . I’m trying to set up the v6 Big Video Carosaul homepage where the video plays in the box on the homepage. Is one of my settings wrong that this cant happen? I don’t want my users to be navigated to a different page. I cant even see the v6 option when i try to set up.? I did submit a ticket but i need more timly help. Also I cant find the cactus channel plugin when i search i cant find. ticket # #552635 thank you
Hi
We will check and process the ticket
Best regards,
CactusThemes
Hello again I want a plugin or something like that to allow users to upload video,audio and image. I can use that on domain as a specific page or a subdomain,but I prefer it has not to require re-login. I mean it will be compatible with buddypress.I can purchase it. Pls help me?do u have any offer?
Hi
I’m sorry that we haven’t tested any plugin like that. Please ask plugin’s author for more information
Best regards,
CactusThemes
Here is the message i get when i installed woocommerce :
Your theme (truemag) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Hi
Those messages can be just ignored without big problems. We will update to support WooCommerce 2.4.1 soon
Best regards
CactusThemes
Hello , - how to set up product title and product thumbnails in shop ? - the shop in mobile phone is crashed a little
Hi Lastnighttheme,
After installed Woocommerce, please go to Products > Add Product > set your product title or thumbnail (featured image) by yourself in that page.
In addition, you can create a ticket to our support system at http://ticket.cactusthemes.com/ and leave your website’s URL so we can check for you.
Thank you
Best regards,
CactusThemes
how before playing youtube video first appeared on Google ads or other advertising. I’ve tried to enter HTML code Google ads, but ads do not show up. Examples such as: http://xem.vn/video/video/12758
Hi Yuzz3n,
You can follow this link to configure your Ads http://doc.cactusthemes.com/truemag/#other_settings_ads_management Thank you.Best regards,
CactusThemes
Channels are broken .. can’t figure this one out. The channel page displays, but no assigned posts show-up, just this error over the channel image:
Fatal error: Call to undefined function cactus_print_channel_social_accounts() in /home/*/public_html/wp-content/themes/truemag/cactus-channel/single-channel.php on line 28
Thoughts?
Any word on scrolling on the ipad/iPhone ? The way it is makes for a clunky user experience . Seems like this would be a priority fix?
It looks like you haven’t updated all plugins yet.
You should update them along with the theme, you could find all installation files in the full download package.
We’ve improved mobile touch scroll experience in latest version. Pls check
Thanks
Thanks …
I recently discovered a pretty serious bug in the way your theme serves video files. I have every one of my self hosted video uploaded as webm, m4v, ogv in that order. This provides for fast and great playback on all browsers. there is only one problem. The theme does not serve the proper extensions using video.js. When using video.js the theme attempts to serve the webm or ogv file on all apple devices. video.js works fine in other browsers and devices but on iphones the video.js player does not attempt to serve the .m4v file as it should . This causes my videos to not be playable on apple devices. I was forced to switch to the default wordpress player for now until this is fixed. The default wordpress player DOES server all the files correctly. I will not pay for jw player and I could not get flowplayer to work at all so i only have these two options. Please fix this issue. Video.js is the best of all of the players and I would like to use it. half of my traffic is from iphones this is important to me. thank you.
Hi
We will check this issue careully.
Best regards,
CactusThemes
Hi,
We have checked and see no problem, please submit ticket to http://ticket.cactusthemes.com/ and provide url + admin account so we can check.
Best regards,
CactusThemes
