4080 comments found.
Hi,
I just made the first update of this theme and all of my theme options were lost. How should I make the update without losing any of my changes?
Regards, Alin
Hi
As far as I know, updating theme will not affect theme options. You can just
1. Deactivate theme, remove it and upload new version
or
2. Use FTP to override theme folder
Best regards
CactusThemes
1. I forgot to mention I updated the theme by pressing the white button saying: “New version found! Update Theme?”, So I shouldn’t do it in this way again to avoid losing my theme’s options changes?
2. Please tell me how to reverse the order of videos on a playlist? I want the last video added in the playlist to show up first, like the videos are shown in a category page.
I appreciate your fast support here. Nice theme, keep up the good work!
Hi,
1. It’s Auto Update feature. It shouldn’t be the reason as well. However, from 4.0.6, you should use Envato WordPress Toolkit instead: http://doc.cactusthemes.com/truemag/#install_autoupdate
2. You need to customise some code, please follow these steps:
- Open file “truemag/cactus-video/single-playlist.php” > Go to about line 52 and change ‘order’ => ‘ASC’ to ‘order’ => ‘DESC’
- Open file “truemag/cactus-video/content-video-inplaylist.php” > Go to about line 172 and change ‘order’ => ‘ASC’ to ‘order’ => ‘DESC’
For more custom code, please contact our support system at http://ticket.cactusthemes.com
Best regards
CactusThemes
Update: remove auto update feature, use of Envato WordPress Toolkit plugin instead ?????????????????
Hi
As Envato has its official WordPress Toolkit to check and update theme automatically, there is no need to have this feature in theme. Please downoad and install as a plugin: https://github.com/envato/envato-wordpress-toolkit
Please check this: http://doc.cactusthemes.com/newstube/#install_auto_update (the zip file is missing in the package so you can download it again from github)
Best regards
CactusThemes
I’ve try to set JWPlayer default for Youtube, but when i post new post with youtube video it not JWPlayer 
it is youtobeplayer
Hi
Did you install JWPlayer plugin? (that plugin was recently removed from WordPress repository so to get the plugin, please contact our technical staff at http://ticket.cactusthemes.com)
Hi, for header style I use Metro Carousel, but when I switch to Sidebar, the video did not active. There is no video at all, only blank videoplayer. Could you help me on this?
Please check http://www.videomusik.co
Thanks!
i Yollis,
Please create a ticket to our support system at http://ticket.cactusthemes.com/ so we can help you check.
Thank you and best regards,
CactusThemes
I upgraded wordpress. I no longer can access my dashboard and I’m getting a bunch of redirect errors. Please help me fix this and no I don’t wish to put in a service ticket. I’m sure others will get this error at some point and want this resolved as soon as possible. You can verify that I’ve purchased your theme.
Hi
Please provide an FTP account to http://ticket.cactusthemes.com so we can help. Probably the problem comes from Theme My Login plugin, you can try to remove the directory
Best regards
CactusThemes
ok, ticket put it, the ticket number is #102502
Hi Cactus Themes,
I have a Beetube theme. Can all the content in the site be upgraded to TrueMag theme without loosing the data. Can you please let me know.
Thanks.
Hi
Thanks for your interest. We do not support exporting data from beetube to truemag. I’m afraid you have to reconfigure all site or hide a freelancer to move data for you
Best regards
CactusThemes
Thanks for the clarification.
You are welcome!
Cheers
Hi Cactus themes,
Here (http://themeforest.net/item/true-mag-wordpress-theme-for-video-and-magazine/6755267/comments?page=122&filter=all#comment_10830273) you say that there wasn’t any theme update release on august 17….. but envato says there was a update release, as stated in your theme-page:
Created 5 February 14 - Last Update 17 August 15
But, as TimoteiStudios said, your changelog is not updated yet and running behind. Can u please update it?
Hi
Latest version was 4.0.5. The information has been updated in the change logs here: http://demo.cactusthemes.com/truemag/release_log.html
(maybe it’s 4.0.4 which was released on 17th August)
Best regards
CactusThemes
For the “Amazing Slider”, which brings a back ground image from the video, behind the thumbnail (why that would be good I have no idea, looks less than great) .. how to assign a default background, to use for all ….???
or .. assign a default bg to ALL posts (videos). I dont want to allow selection of the background IN the post type video … I want the same background used for everything. Maybe the amazing slider looks there for the background to use?
Hi Okiewan,
It takes the feature image to set the background behind the post thumbnail. you can add this CSS Code segment to Theme Options > Custom CSS to set the default background for each post in amazing slider.
.caroufredsel_wrapper {
background-image: url('http://image-url/img.jpg'); background-repeat: no-repeat;
background-size: cover;
}
Thank you and best regards,
CactusThemes
thanks … but that also affects all of the other backgrounds as well, meaning the other “smart content” boxes on the page.
Also, how to assign one image to all backgrounds (set in video posts); meaning, I want the same background to display for every video (behind video player)
Last thing for now … I want to remove the previous and next arrows from the video player area. I’ve turned-off “More videos” in the control panel already, I want to maximize the size of the video itself, the arrows take a large amount of space. Thanks in advance for the support.
disregard the post above, I got the background default for the player figured-out. Would still like to get the “amazing slider” thing addressed though.
Hi Okiewan,
Please add this CSS Code segment to Theme Options > Custom CSS
#slider .caroufredsel_wrapper {
background-image: url('http://url-to-your-image.jpg');
background-repeat: no-repeat;
background-size: cover;
}
Thank you and best regards,
CactusThemes
close … but with the slider full width, the background image does not cover completely …(not wide enough, so on each side, you can still see the featured image background), and yes, the selected background image is more than wide enough.
Hi Okiewan,
If you want the image background completely covered when it is full width, please change with the CSS Code segment to Theme Options > Custom CSS below
#slider .amazing .overlay{ background-image: url('http://static.new.tuoitre.vn/tto/i/s626/2014/10/29/Yv3PdQM0.jpg');
background-repeat: no-repeat;
background-size: cover;}
For more custom CSS questions, please submit ticket to http://ticket.cactusthemes.com
Thank you and best regards,
CactusThemes
What plugin am I supposed to use instead of jw plugin? That plugin is not installing and activating. It seems to be missing
Hi
Without JW Plugin, True Mag still works normally. If you would like to have a custom player, try FlowPlayer, HTML5JS Player, Wistia player , Contus player, Kaltura player
If you would like to use JWPlayer, contact us at http://ticket.cactusthemes.com to get a backup version of this plugin
Best regards
CactusThemes
Hi the Social locker feature doesn’t appear to work, I notice there are no settings for it and it isn’t included in the themes plugins, am I missing something here?
Also my post titles are being stripped out upon save, is the theme supposed to used the videos title pulled via the youtube api? , also the video description isn’t being pulled via the API
Hi Robnoon,
You can get Social Locker plugin here: https://wordpress.org/plugins/social-locker/ After installed, you can set it in the admin panel.
Yes, TrueMag theme supports fetching video detail such as title, description.. .You can find it by going to Theme Options > Single Post/Video. Please submit ticket to http://ticket.cactusthemes.com and provide admin account so we can check
Thank you.
Best regards,
CactusThemes
Hi, thanks I have submitted a ticket also after leaving a comment here , I have set up the youtube API up so it should work and oddly the titles strip out as soon as I set a you tube videos in the section for it and save
g
this theme is rubbish and more or less unuseable , edit a post at your own peril it will remove the data, the header slider doesn’t let you select posts despite the Id’s being in there and worst of all after 30 hours your support team havent answered, i’ll be expecting better or ill be requesting a refund from Envato
Hi
What is your ticket ID? All of tickets are replied within 24hours in weekdays.
When editting a post, if you do not check “Do not fetch” checkbox, data will be fetched again from YouTube.
Header Slider should work without problems. Probably you haven’t configured correctly
Best regards
CactusThemes
Login details have been updated on the ticket
Hello ! I need your help, Im truing to install the plugins, i downloaded the latest version and I have first the problem “Fatal error in line..” and after trying to install one by one at least the TrueMag Short codes appears: Something went wrong with the plugin API.
object(WP_Error)#400 (2) { [errors array(1) { ["plugins_api_failed"]=> array(1) { [0]=> string(219) "An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums." } } [error_data array(1) { ["plugins_api_failed"]=> string(2) "N;" } }Could you help me please, im stop !
Thanks
Hi
TrueMag-Shortcodes must be installed via uploading. Please find the installation files in the download package
Best regards,
CactusThemes
Hello: Buy the topic recently and I have two problems: 1 I am not able to enter http://ticket.cactusthemes.com/login.php for a New Ticket. 2nd Required & Recommended Install Plugins, JW Player for WordPress, not installed, it has disappeared Plugns Wordpress repository. Therefore the TrueMag fails to operate normally. Thank you for your attention and I expect a quick fix. Regards.
Hi
JWPlayer is not needed for True Mag to work. However, if you need to use JWPlayer, please contact our technical staff at http://ticket.cactusthemes.com to get the plugin
Make sure you have entered the correct PURCHASE CODE for True Mag.
Best regards
CactusThemes
getting “unexpected error” when trying to install recommended plugins including: JW Player for WordPress, TrueMAG – Movie, TrueMAG – Shortcodes, TrueMAG Rating and Truemag – Member.
Hi
JW Player for WordPress was taken-down on Wordpress.org. Please contact our technicall staff for a back-up version
Other TrueMag-xxx plugins need to be installed via uploading. Please find the installation files in the download package
Best regards
CactusThemes
getting “unexpected error” when trying to i
Hi, how I can hide entries in a category on the home page ?
Hi
You can use Front-Page template to build the blog on the home page. In addition, you will need to explicitly specify categories you want to get posts from
Hello,how can i use mediaelement player.tried something but its not working,for example its shown as youtube player when i added youtube url on post. Also can i use this plugin http://codecanyon.net/item/skin-mediaelement-js-css3-skin/7836495
...and how can i add completely same search box like your demo theme.
How to change megamenu like your theme demo.
And bow to disable crrating chanel for users,i mean just admins can create a channel
Hi Gozlug,
1. In order to create a audio post, In your post, please choose Audio for Format section.
2. There are so many plugins, so we cannot test them all. Your plugin may or may not be supported. Thanks for your understanding.
3. You can enable search function by going to Theme Options > General > choose On for Enable Search.
4. You can follow our document to configure the mega menu. http://doc.cactusthemes.com/newstube/#mega_menu5. Yes, only admins can create channel. Registered users cannot.
Best regards,
CactusThemes
1. I am trying to change the header and headline background colors. I found the css listed here.
For the header, #top-nav .navbar-inverse{background-color:#CCC}
For the headline, #headline{background-color:#CCC;}
I’ve tried both many times and absolutely nothing happens even when I change the color codes to other colors. Are these the correct css?
Please advise.
2. I am trying to change the color of the search box. Same issue as above.
3. I am trying to change the color of the submit video button (in regular and hover). Same as above.
Also, I would highly recommend adding these options to the next upgrade and make them available in theme options without css. It will save the users a lot of effort and your support team won’t have to answer literally hundreds of requests for this. These are simple modifications you really need to make adjustable from within the theme options. Please consider this suggestion.
Katia
Hi Monumentalbasser.
We are really sorry that we cannot check your code and cannot apply any CSS Code segment without checking your website.
Please kindly create a ticket to our support system at http://ticket.cactusthemes.com , and leave your website’s link, an admin account and give us more information about your issue. We will try our best to help you if possible.
Regarding your suggestion, we highly appreciate this, but please understand that it’s a complex customization work. So, please try with Theme Options > Color & Background. and Custom CSS feature.
Thanks for your understanding
Best regards,
CactusThemes
Hi there i have a view presale quistions,
How to put change normal comments into facebook or discuss comments i see no plugin for this.You now a good plugin? I dont see a option for normal video upload?
Sorry is this compitible with the Video import plugin from refactored?Same as videotube is using then this theme will be awsome.
Regards Robin
Hi
TrueMag supports Facebook and Discuss comments. You just need to install one of those official plugins to change default comment system.
TrueMag supports this one: http://codecanyon.net/item/youtube-wordpress-plugin-video-import/4429742 and this one: http://codecanyon.net/item/wordpress-automatic-plugin/1904470
Best regards
CactusThemes
Currently I am using newspaper theme. Will all my old posts work with this theme?
Of course they will 
Should you have any questions, do not hesitate to contact us via http://ticket.cactusthemes.com
Best regards
CactusThemes
Hi there,
I’m looking for a full width responsive carousel/slider that automatically (no action necessarily past initial setup) pulls content from categories / tags / featured posts / etc. I’m looking for something JUST like what you have in this theme. I don’t suppose you sell (or know of) a product that does this?
Thanks in advance!
Hi
Posts Carousel/Slider shortcodes are available in the theme.
Cheers!
Best regards
CactusThemes
Hi there,
I’m actually looking for a standalone carousel. One that is not tied to a particular theme?
Hi
There is a lot of plugins like that. Actually, Visual Composer plugin does have a carousel shortcode. We have EZCaroulse plugin which you can check: http://codecanyon.net/item/ez-carousel-modern-wordpress-carousel-slider/5417736
