4080 comments found.
None of the meta data (description, title, etc) is fetching from YouTube. Only the thumb and video. So video fetches without a title and associated information. All the fetch options are selected in Theme Options.
I’ve added the Google API key for YouTube Data for Browser data.
I submitted a comment using the ticket support.
Situation is not resolved. Please assist.
Hi Wooshaw ,
Thanks for your comment.
We have received and replied your question in our support system. Please follow your ticket
Best regards,
CactusThemes
Hi, I love your theme, but I wonder why the frame counter works for me? It does not work for other users … . Finally though , it is not added can you help me please
Hi
What is “frame counter”?
it is the view counter
Hi
Do you turn on Cache? As admin, you will see the changes immediately. As guests, they will have to wait until cache refreshes
Best regards
CactusThemes
But thank you for your help on my site look trapelite.com . The view does not always Works ..
Hi
Could you please submit ticket to http://ticket.cactusthemes.com and provide admin account so we can check?
Best regards
CactusThemes
Yes No problem. Thank you
Hi guys, can you please help us customize the theme with some small but important customizations as a professional services engagement which I’ll pay for. It won’t take you more than a day but it’ll really, really help us.
Please see if you can help as soon as possible.
Best regards Aditya (aditya@tokostudios.com)
Hi
Please contact us at http://ticket.cactusthemes.com and describe the problem to see if our technical staff can help. We do not do custom service at the moment.
Best regards
CactusThemes
How do I make a carousel that only lists Series?
I wanted Series to come as a picture grid like in Medium Carousal – essentially most of the videos I have are part of series, so instead of the individual posts, I want to put the Series links and images everywhere
Hi adityamukherjee,
We are sorry that you cannot use the medium carousel style of Smart Content Box to display the series of video .
The series of video are only displayed on the single post page.
Thank you.
Best regards,
CactusThemes
We found a workaround! We are creating posts that are ‘wrapper’s to Series. Essentially these posts just redirect to the series page – and have the Series image as the Featured image. We put these in a sub-category and use that Sub-Category in all the carousals, sliders etc
That is clever!
Hello how users submit a post or video, we can see ur demo the users which are not admins published Media on their buddypress account pages.how they do that? Is there a plugin of wpmu to do that?
Hi
It’s default BuddyPress feature. Please check plugin’s user manual
Best regards
CactusThemes
not me appear the following buttons , http://i.imgur.com/4TDUZdR.png
I have the option to display configured . http://i.imgur.com/xFNaELW.png
I’ve done something wrong or I need to configure anything else?
I get empty. http://i.imgur.com/wMH9Txr.png
Hi Yahiko,
Thanks for your comment1
We have checked on our demo and found that the social share button works fine. Please create a ticket to our support system at http://ticket.cactusthemes.com/ and do not forget to leave your website and admin account so we can check for you.
Best regards,
CactusThemes
Hello, Could you please let me know what can I do to put the social icon menu above the menu ? Thank you,
Hi
Please contact our technical staff to get help. You will need to edit code to do it
Best regards
CactusThemes
SHORT HOLIDAY NOTIFICATION
Dear Customers,
It is noted that we will take a day off for National Day on 2nd September. Our support will be back to normal on Thursday- 3rd September. During this holiday time, you are still able to post your questions to our support system via http: http://ticket.cactusthemes.com/. We will give you the answer as soon as possible.
Thanks for your understanding.
Best regards,
CactusThemes
I have a site that is using embedded video code. I also have the mp4 source as well. The embed uses a flash player that has extra features but will not work on mobile devices. I have a plugin that will get me know if it is desktop or device viewing the page. Is it possible to have the embedded video code show when it is desktop and the player with the video file when it is device?
Hi
Unfortunately, we do not have an option for that. You will need to edit code.
Best regards
CactusThemes
PLUGIN ERRORS.
None of the following TrueMag plugins could be installed.
They all produced error messages.
Plugin – TrueMAG – Movie
object(WP_Error)#454 (2) { [“errors”]=> array(1) { [“plugins_api_failed”]=> array(1) { [0]=> string(219) “An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.” } } [“error_data”]=> array(1) { [“plugins_api_failed”]=> string(2) “N;” } } Something went wrong with the plugin API.
Plugins with similar errors:
TrueMAG – Shortcodes, TrueMAG Rating, Truemag – Member,
object(WP_Error)#454 (2) ......
ALSO:
JW Player installation caused the same error.
As you know, JW Player for Wordpress is no longer available.
So, PLEASE tell us where to get the correct version of JW Player and how to correct the above errors.
At this time, videos are not showing on the homepage and I am unable to use Full Screen mode for single posts.
Thanks. wooshaw
Hi
TrueMag-xxx plugins must be installed via uploading. Please find the installation files in the download package.
JW Player is no longer available on WordPress.org. If you want a copy of it, please contact us via http://ticket.cactusthemes.com. Just to let you know, JWPlayer is optional.
Thanks and best regards,
CactusThemes
Will this new way of updating with envato’s plugin trigger automatically, or will it allow me to choose when to update like the previous versions of True Mag? I would not like it to be automated as I have made several changes to this theme’s function file so it will work with the child theme’s function file with out duplicates.
Hi
It’s not automated. You can check the status of all the products you have purchased on Envato and choose to update if needed.
Best regards
CactusThemes
hi. I have 2 questions for you
1- As I can create a page equal to the channel , but the subscribe button ? or is there some way to get that design ? As I turn the page shift effect in the tabs and accordions ?
2- Every time I open a tab or an accordion , the page scrolls down low, and I do not like . Is there any way to disable these effects?
I mean these items : http://i.imgur.com/QtxlCmO.png
Hi Yahiko,
1. We are sorry that you cannot create a new page and use it as a channel page.
2. Our heme does not have any options to disable that effect. It’s default Visual Composer behavior.
Thank you and best regards,
CactusThemes
Hello ,i just wonder that how to add search box on top navigation and how to custom icons of categories which are located before text …like ur demo .For example i want to add icon for homepage which on main navigation.Notice that mash menu plugin does not appear in my downloaded files.
Hi Gozlug,
1. In order to get that, please go to Appearance > Widgets > select Advance Search Form widget and add it to Search Box sidebar.
2. Icon before menu item: You can try with Font Awesome 4 Menus plugin. After installed, please add the icon code to CSS Classes (Optional) field of the meu item. You can find the icon code in this link: http://fortawesome.github.io/Font-Awesome/icons/
Thank you and best regards,
CactusThemes
Hello ,thx for answer…I applied font awesome 4 menus plugin,its working but it has not shown in mobile,how to fix that? and also how to slide my logo and classic dropdown navigation to right side or left side on mobile version.Could u check my website pls www.gozlug.com
Hi Gozlug,
- That is the 3rd party’s plugin, so we cannot help you. You can try with another plugin like Menu Icons
https://wordpress.org/plugins/menu-icons/- Regarding the dropdown menu, you can change it to other styles by going to Theme Options > Main Navigation > Mobile Navigation Style > select Off-Canvas style.
Thank you and best regards,
CactusThemes
The favicon dissapeared! Can’t find the favicon anymore since the new update. It is not under the theme options anymore. Any help?
Hi
The Favicon feature was removed since WordPress 4.3 supports this. Please update to WordPress 4.3 and use Customizer to change the favicon. Please check this: http://www.inmotionhosting.com/support/edu/wordpress/wordpress-updates-beta/wordpress-43-favicon
Best regards
CactusThemes
I really am interested in removing the menu from the front page only. Is this possible?
.home #main-menu{display:none}
Best regards
CactusThemes
Hi … love the theme
Is it possible to have full width content (no sidebar) on a video post?
Many thanks in advance
Hi
Yes, it’s possible. Check this one: http://demo.cactusthemes.com/truemag/big-buck-bunny-videos/
Best regards
CactusThemes
Cool thanks 
Just a couple quick follow up questions ….
I see for the video lists there is a “load more” button … Is there a pagination option?
The videos I have clicked on so far have all being auto-playing … is there an example where it is not? Can you have an play button overlay on the main post video …. like the carousels etc
Last question … how easy would it be to migrate from another video theme … my current theme, VideoTouch, uses a custom video post and custom categories
Many thanks again
Hi
1. Yes, True Mag offers Ajax Loading feature
2. Yes, you can disable auto-play video feature
3. Unfortunately, we do not support migrating from VideoTouch into True Mag
Thanks and best regards
CactusThemes
Thanks again … just on the first item … It was more do you have a numbered pagination?
Hi
You can choose between Ajax Loading pagination, WP PageNavi (numbered) or default WordPress pagination
Great … thanks again … made a purchase
looking forward to using it!
Cheers!
Do not hesitate to contact us via http://ticket.cactusthemes.com if you need further assistant
Best regards
CactusThemes
No worries … Will do … thanks again
Hello im using wpmu membership plugin but I cant see any element in buddypress registration page how to use that and I want to use just one registration plugin
Hi Gozlug,
Did you install BuddyPress plugin?
After it is installed and activated successfully, you can configure the registration page by going to Settings > BuddyPress > change to Pages tab, then select the registration page at Register section.
Thank you.
Best regards,
CactusThemes
Hi team,
We use True Mag ver. 3.4 – did in the latest versions appear a VK social icon near search box? – Example – http://vcdynamo.tv/
Thanks, Igor
Hi
VK Social Icon was added since 4.0. Please check release logs: http://demo.cactusthemes.com/truemag/release_log.html
Best regards
CactusThemes
Thanks!
Any idea when setting this theme up, I can see post tree showing list of all posts and categories in headline section; and search and social icons, but nothing else (ie headlines)
Hi
Please go to Appearance > Widgets to reconfigure the widgets/sidebars
Please provide site URL to http://ticket.cactusthemes.com so we can check better
Best regards
CactusThemes
truemag.po no edit .TR Language translate problemmmm
Hi
I’m sorry but I do not get your point?