269 comments found.
how to remove designed by roar theme from footer
Please go to Customize theme > Snippets > footer.liquid > search “RoarTheme” to find position and delete it
Hope it helps!
Best Regards,
RoarTheme
Thank you. I’m almost ready to give you a Five Star Rating 
It’s my pleasure
Please let me know if you have any questions. I would be glad to help you.
Again, thank you so much!
Best Regards
RoarTheme
How to upgrade theme?
Please go to ThemeForest > Downloads > download this theme again and re-upload it into your store
Best Regards,
RoarTheme
Is any of my work going to delete? I think I read that happen to someone when they upgraded
WOW!!! I cannot believe I got this FANTASTIC theme for such a great sale price. I just finished setting my store up and it’s awesome. I buy themes all the time from ThemeForrest and I must say, this one is working out great!
To anyone on the fence about getting this, go ahead and grab it. You will be happy.
Only thing I wish… 1. The YouTube/Vimeo checkbox in header has a bug. By checking youtube, vimeo shows up too. By checking only Vimeo, nothing shows. 2. Header Option #2 has the mega-menu too close to the logo. Should be centered and away from the logo. This happens no matter what I set the margins on the logo for. 3. Please make a sticky header for mobile.
OTHER THAN THAT… I cannot find any issues. This is very professional, fast, and feature packed theme and I have gone through every feature over the last 2 days for 12 hours per day. Trust me.
Thanks for choosing our theme
Regarding your questions, please give me a staff account via support@roartheme.com, we will check for you
https://docs.shopify.com/manual/settings/account/staff-members Again, thank you so much!
Best Regards,
RoarTheme
I’ve added you as staff. You should have received the request 3 days ago.
Hi rawlsenterprises,
We are now checking for you
Thank you so much!
Cheers,
RoarTheme
Hi… regarding my questions, was there a specific reason you wanted staff access? I do not see that you’ve done anything.
Hi rawlsenterprises,
We asked for staff account incase there’s something need to be fixed in the source code. But first we checked the front-end and everything seems to be okay, so we didn’t touch the back-end. According to our policy, we have to restrict touch clients’ back-end as much as possible Hope this makes sense. I think you doubt us somehow
Thank you so much!
Cheers,
RoarTheme
Ok… here’s what I wrote…
BUG #1: The YouTube/Vimeo checkbox in “header” does not work correctly. By checking off youtube option, the vimeo icon shows up also. By checking only the Vimeo option, nothing shows.
BUG #2: The header pption #2 has the mega-menu too close to the logo. Should be centered and away from the logo. This happens no matter what I set the margins on the logo for.
SUGGESTION #1: Please make a sticky header for responsive mobile.
Hi rawlsenterprises,
Please check you email
Thank you!
Cheers,
RoarTheme
Hi there, I purchased the theme just now but it does not upload to my shopify store. PLEASE HELP!
Hi Ricky1081,
This happens when you are trying to upload the incorrect .zip to Shopify. 99% of the time this happens when the folder that was downloaded from Themeforest was NOT unzipped beforehand.
Within the folder there are 4 items – Readme.txt, Changelog.txt, Documentation folder and Packages folder. The file you have to upload to Shopify is a .zip file in Packages folder (rt-material.zip).
Hope it helps
Best Regards,
RoarTheme
Wow.. thanks guys. It worked
It’s my pleasure
Best Regards,
RoarTheme
Hello. I really love your theme. However the product thumbnail pictures are different sizes. I want it to be the same size. How can i do that? Thanks
Please give me a staff account via support@roartheme.com, we will check for you
https://docs.shopify.com/manual/settings/account/staff-members Best Regards,
RoarTheme
Hello. its asks for your first name and surname. Can you let me know please, i can’t skip that part. Thanks
Hello. I have invited you now. Please have a look
Hi RemoTheBoss,
Please check your email
Thank you so much!
Cheers,
RoarTheme
Instagram feed on home page still shows the original feed from roar theme and not my feed even tho I changed the gallery link. The gallery link works but the photos are still from roar theme and not my IG
You must config your Instagram again, please go to Customize theme > Social Config > Instagram
http://take.ms/P1X61
Hope it helps
Best Regards,
RoarTheme
Ok I see it, haven’t tried yet but I think I know what to now. Thanks!
It’s my pleasure
Best Regards,
RoarTheme
Hey guys, what files have been updated? If I try to upload the new version it takes away all the work I have already done to the theme.
I rather go in and change each file individually.
Hi Fierarchy,
When you re-upload the theme, all the works will go away. Please re-apply your works after the update. Or you can request the update to support@roartheme.com, we will help you on this
Thank you so much!
Cheers,
RoarTheme
Hey guys, what files have been updated? If I try to upload the new version it takes away all the work I have already done to the theme.
I rather go in and change each file individually.
In this update, we changed:
- Layout > theme.liquid
- Templates > product.liquid
- Snippets > head_script.liquid
- Snippets > home-slider.liquid
- Snippets > popup-mailchimp.liquid
- Snippets > related-products.liquid
- Snippets > recently-viewed.liquid
- Assets > rt.style.scss.liquid
- Assets > rt.media.scss.liquid
- Assets > rt.rtl.css.liquid
- Assets > rt.script.js
- Config > settings_schema.json
Hope it helps
Best Regards,
RoarTheme
Hi! Great theme overall! The product image is overlapping in Firefox? Can you email me the fix? Thanks!!
To fix it, please go to Edit HTML/CSS > Assets > rt.style.scss.liquid > scroll to last file and paste below code:
#product .product-gallery .inner{
display: block;
overflow: hidden;
}
#product .product-gallery .thumbnails{
width: 70px;
float: left;
}
#product .product-gallery .main{
float: left;
width: -webkit-calc(100% - 70px);
width: calc(100% - 70px);
line-height: 0;
}Thank you so much!
Best Regards
RoarTheme
Thanks! Worked perfectly. Fabulous theme and documentation. 5 Stars!
Thanks! Worked perfectly. Fabulous theme and documentation. 5 Stars!
Thank you so much
Best Regards,
RoarTheme
Nice theme. Can I change the home slider’s width?
Hi nuwav,
Of course, you can make home slider within container in theme settings. Beside, you can put video to the slider
Best Regards,
RoarTheme
Hi Roartheme,
Really like your design!! I was just wondering if we could remove the shipping option at the shopping cart page and add in a delivery option as we only do local delivery. So our customers can choose delivery date and time instead
Thank you!
Also am I able to add more special offers in the homepage, currently it is limited to only 3. Thank you!
First of all, thanks for choosing our theme
Regarding your questions,
- To remove the shipping option, please go to Customize theme > Cart Page > Shipping Rates Calculator > choose “No”
- If you want to add more special offers, please let me know how many special offers which you want, we will check it for you. Don’t forget give me a staff account via support@roartheme.com
https://docs.shopify.com/manual/settings/account/staff-members Thank you so much!
Best Regards,
RoarTheme
Thank for the reply!
I have sent you the invitation for the staff account.
I would require 15 special offers
Thank for the reply!
I have sent you the invitation for the staff account.
I would require 15 special offers
Also, can they be stacked on the homepage. Like 3×5 grid
Also, can they be stacked on the homepage. Like 3×5 grid
Hi nataniellam,
Please check your email
Thank you so much!
Cheers,
RoarTheme
Hi roartheme,
I seem to have the same problem as legaljosh with regards to product pages on firefox. I’ve already e-mailed support@ and look forward to your help!
Hi hindkraytem,
We fixed the image in product pages on firefox for you, please help me check again. Other your questions, we’re checking and answer for you ASAP
Thank you so much!
Best Regards,
RoarTheme
Hi Roartheme, thanks for looking into this! The ‘Title’ now shifted to the right but the rest still looks wrong, can you please look again?
Hi again,
I recently updated to version 1.2 and it seems the firefox problem is back! Can you please take a look asap?
Thanks!
Hi hindkraytem,
We checked your store, but it’s working normally. Please help me check again, if there have more issues, please let me know
Best Regards
RoarTheme
Can the logo be centered? Great theme by the way.
Please give me a staff account, we will check for you
https://docs.shopify.com/manual/settings/account/staff-members Best Regards,
RoarTheme
whats the difference between material and material2 ? are they different themes?
Hi stogztobacco,
We have 2 presets for this theme.
- rt-material.myshopify.com: rt-material_v1.1.zip
- rt-material2.myshopify.com: rt-material2_v1.1.zip
Hope it helps
Best Regards,
RoarTheme
Great Team. Great Theme. just bought One
Thanks for choosing our theme
Please let me know if you need any questions. I would be glad to help you
Best Regards,
RoarTheme
Rt-Material2-V1-1 . This is the file that should be upload into shopify theme right?
We have 2 presets for this theme.
- rt-material.myshopify.com: rt-material_v1.1.zip
- rt-material2.myshopify.com: rt-material2_v1.1.zip
Hope it helps
Best Regards,
RoarTheme
Hi there, purchased the theme and have requested some assistance since purchasing and as soon as I post here you respond check my email, you ask for log in details. Since then nobody has logged in and attempted to even look into the issues with the theme.
I asked how to remove the “Category” from Nav filter2 (horizontal nav filter on collection pages) as it is not in the theme settings, don’t worrry guys I worked it out myself. Thanks
I have asked about the product pictures overlapping, “NOT A WORD”
I have asked about the wishlist and whether I uses tags to create them, if so these types of wishlists do not work unless you have a very small customer base and products, this type of list crashes with our customers due to excess use of tags.
Please have some decency and acknowledge my questions and provide a little feedback yourselves, I have just paid you money.
Hi DaniFelton,
I am so sorry but we were on a vacation, and the supporting was limited at that time!
Please send a staff account to support@roartheme.com, we will check the issues for you
Thank you so much!
Cheers,
RoarTheme
Hi,
Not to be rude but could somebody simply answer and advise. I sent the invite immediately when first requested and nobody logged in for the last week. I simply would like some answers and advice where to be looking to fix these issues.
I have asked several questions twice now, can somebody please read my questions and respond, I will paste them here again.
I asked how to remove the “Category” from Nav filter2 (horizontal nav filter on collection pages) as it is not in the theme settings, don’t worrry guys I worked it out myself. Thanks
I have asked about the product pictures overlapping, “NOT A WORD”
I have asked about the wishlist and whether I uses tags to create them, if so these types of wishlists do not work unless you have a very small customer base and products, this type of list crashes with our customers due to excess use of tags.
Please have some decency and acknowledge my questions and provide a little feedback yourselves, I have just paid you money.
Hi DaniFelton,
First of all, please keep in mind that we have so so many requests, and when you send an invitation, you should send another email informing us what is your invitation. For instance, here you are DaniFelton, but maybe in the email you have another name. Understand?
Also, please send the invitation again, your first invitation is out of token and we cannot access the site, then you get back here with complaint. Is this fair for both of us?
Please send the invitation again!
Cheers,
RoarTheme
Thanks for the replies, I am just after information how to get the theme looking just right for use. Any info on how to fix these would be greatly appreciated, not asking to log into site just hoping for help and details so I can make the changes wanted.
Also when I emailed I attached all purchase details as to not cause any confusion who the email was from, and sent invite immediately on receipt of 1st email, hope we can work out these issues and miscommunications
Hi DaniFelton,
Thank you so much for your reply!
That’s totally fine if you want to make changes yourself. Please email us with questions in detail, we will help you on this
However, it will be more convenient for both of us if you send me a staff account, and we are willing to help
Thank you so much!
Cheers,
RoarTheme
wow—so very impressed with this team’s quick responses, and it’s such a lovely theme!
It’s my pleasure
Please let me know if you have any questions. I would be glad to help you
Best Regards,
RoarTheme
Great theme but having a few issues with product pictures overlapping details as well as some issues with the collection filters. I have emailed with all the details and screen shots but have not received a response, could someone please look into this.
Hi DaniFelton,
Please check your email
Best Regards,
RoarTheme
I changed the logo size in the backend but nothing happens in the front end. Is there a certain size the logo needs to be?
Hi MICHCUTE24,
The logo size’s used for retina logo. If you want to make for normal logo, please contact us via support@roartheme.com
Thank you so much!
Best Regards,
RoarTheme
what does that mean? Is there a specific size?
Hi MICHCUTE24,
Could you please send me your store URL + the access to support@roartheme.com, we are willing to check for you
Thank you so much!
Cheers,
RoarTheme
I figured it out. Thanks!
Is it possible to have different tabs display for different products in the product page?
Which tabs did you want to your products?
Best Regards,
RoarTheme
New question…I have ready made and custom made items. For custom items You choose the fabric print you want then on that fabric product page you can choose the different colors that fabric comes in along with choice of material cotton or organic….my question is I need to add other varients like what products they want made in that fabric Ex. Bib $12, Burp cloth $10, shoes $16….How do I add different variants from what is offered.
I basically need to add other options to variants as seen here https://docs.shopify.com/manual/your-store/products/variants#add-variants but I don’t see the “add another variant” button as shown in the link. I have the options for size, color, and material and thats it.
Hi MICHCUTE24,
The product variants setting is working independently from the theme
However, we can help you check this. Please contact us via support@roartheme.com, our supporter will catch you there
Cheers,
RoarTheme
After researching I assume I would have install apps to get more features? I see the option to add to wishlist but don’t see a way to get to the wishlist page…how does this work?
Hi MICHCUTE24,
To create wishlist page, you must:
1. Go to Pages > create new page with template is “page.wishlist” http://take.ms/B5oLl
2. Go to Customize theme > Wishlist Page > choose this page http://take.ms/QUQkR
Hope it helps
Best Regards,
RoarTheme
