23226 comments found.
Good day
am not able to modify Menu Custom Content in header type 1, 4, 9, 13, 14
Hi, Please send me wp admin and ftp accounts. Let me check.
How do I change the logo in the header? Was not able to find the option. Help. Thanks.
Hi, Please configure in Appearance > Theme Options > General > Logo, Icons. Regards.
Thanks so much. The menu on mobile does not display at all. What can I do?
Just today, I don’ know how the theme is switched back to default theme. I didn’t changed the theme at all. How can I stop this from happening again? Thanks
Hi, Please select again the theme in Appearance > Themes. Please regenerate default css files in Theme Options > Skin > Compile Default CSS. You should click “Theme CSS” and “Plugins CSS” buttons.
I just received a themeforest update notification. Is this for today or referencing the old update from last week?
Its for today.
Hi, I love your theme! However after installing all the plugins and demo, the backend of my wordpress isn’t working properly. When I click on the ‘pages’ or ‘menu’ option (in my wordpress admin) it doesn’t load and appears blank. I’ve updated my Visual Composer and Ultimate Add On and also have a php version of 5.3.1, can you please help me?
Hi, Please check after extend memory_limit to 128M or higher in php.ini and add the following code in wp-config.php on line 1: define(“WP_MEMORY_LIMIT”, “128M”);
Hi, im currently displaying sub categories & all products in the main category on the same page, as configured via Woocommerce settings.
I there any way of placing the subcategory boxes above the ‘Sort by’ and ‘View’ dropdown section as opposed to below it?
Cheers
Hi, I don’t have a solution. Woocommerce plugin don’t have this feature. Regards
Is there any chance of adding Instagram to the options to the team social networks? or some custom css i can add in to make it happen?
We will add this filed in next release.
Hello guys, when i activate the YITH WooCommerce Ajax Product Filter and YITH WooCommerce Wishlist i get a conflict of js in backend . You know from weare can be this error? Normaly the woocommerce and woocommerce plugins are not making problems. Can be a problem because of porto-theme/woocommerce ?
Please send me wp admin and ftp accounts. Let me check.
When I update the theme, I lose all my pictures on the homepage. Any ideas on what I can do to prevent that from happening?
Hi, I upgraded to the latest version of the template, but I have to also update Ultimate Addons for Visual Composer from 3.13.1 to 3.13.4 How can I do?
Thanks…
Please wait for the next release, we’re on it. Thanks.
The theme is compatible with WPML?
Thanks for your interest in Porto.
Yeah, compatible with.
Also… updates of the theme are free forever ? Thanks for support
yeah, forever 
Hi there
Pre-purchase question. Do you offer an installation service to an existing site with assurance that all content will retain its integrity? I have a client with blogging history of 4 years.
If so, what would the cost be?
Thanks in advance.
Yeah, we can help you on this.
Please contact us after purchase through profile page, we will let you know how to proceed.
I want to add vimeo under Header—> Social Links is there an easy way? There’s no option for vimeo on this list.
We will add vimeo link option in next release.
I updated, thank you.
Could you leave a rate if you are satisfied porto theme? Thanks!
Hi! When i use faq shortcode i cannot see faq categories as it seen in the demo. I have categories, faq items. How can i show faq items filtered by category?
Hi, Faq shortcode don’t have the categories list. Could you add the faq shortcodes within tabs shortcodes? When edit the faq shortcode, could you select the faq category?
I tried to use tabs but its appearance is different from yours. I cannot make the same with your filter navigation. Is there any short way to do?
Can you please describe the way to do faq categories like the screenshot belove the same way with your porto sample website? Thank you.
https://yadi.sk/i/SKfigdT0j4RJ6Please install post type archive links plugin in Appearance > Install Plugins. Please go Appearance > Menus. Please add the archive links. You can reference https://wordpress.org/plugins/post-type-archive-links/screenshots/ Please add portfolio archive link and check the archive page url. You can show the faq categories.
I followed all the steps, it works a little bit wrong and i cannot find out what is the problem. Here is the screenshot https://yadi.sk/i/1PL2H9T-j5z5X
The problem is that i cannot see faq items when i press category buttons. But i see the pagination numbers. When i enable infinite scroll pagination numbers don’t shows up but if you don’t scroll down page you cannot see anything.
Hi, I think there are javascript issue. Please send me a testing url.
Here is my testing URL http://new.imsanyapi.com.tr/sss/
I checked your site. I think you disable the infinite scroll and fixed the issue.
Yes i disabled scroll but it doesn’t work as it expected. Could you try to click pages please?
Will be show the all the categories in faq page. Could you extend the posts count in Settings > Reading?
Hello, I am trying Porto for a German Page. Most is translated. But where can I put in the Translation for the Placeholder Text “Search…” in the Searchbar?
Search…
You can find this text in the following files:
woocommerce/yith-woocommerce-ajax-search.php
inc/functions/layout.php on line 843
Hello SW-Themes. Thanks for your reply. I located that file and line and found “Search&hellip” was not aware of “&hellip” beeing ”...” looking for “&hellip” in the .po and .mo Language files brought me to the correct string. Works now. Thanks for pointing me in the right direction.
Thanks 
I Confirm that it works
Hi,
If you like our Theme and Support, can you please leave 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot.
Thanks for your love for Porto WordPress Theme.
Hi, i tried to change some colors, by example the background of the breadcrumbs, but when i save and compile, there are no changes at the front end. At the backend he do save them.
Any idea what the problem could be ?
It is a fresh/new installation with the newest WP and al the plugins.
Thanks and regards,
Rolf
I have found that he doesn’t any info write to the style sheet.
Any idea?
Hi, Please check after refresh browser cache like chrome, firefox. If it’s not changed, please send me wp admin and ftp accounts through support page. Let me check.
i cant compile the css for demo no.13
Hi, Please check after update php version 5.3 or higher.
i got 5.4.38 php version
Hi, Wich is the best option for permanent links? in case of using the custom structure option, what is the full code that i have to use?
Could you explain me more details?
Initially i had the option with custom structure with default code and several days after making proves with my url’s i changed the option for post name but in the option of custom structure the code was erased. I just want to know if i need to establish the code that i changed previously for a good seo or there are no problem if i choose post name option? If is necessary to choose the custom structure for a better seo, wich is the code for default that i have to put in the required field becuase the only code that i have for this field is / category / postname / postid / and i don’t know if it’s ok?
Thanks for your help
Hi, Could you reference https://codex.wordpress.org/Using_Permalinks ?
Ok will check the information, thank you.
But now I have another issue, yesterday i installed the wp supercache plugin and since i didn´t know how to make that the pages Cart, My Account, Chechkout and Whishlist were static pages i decided to disable and unsinstall the plugin. But then a new problem developed, now if someone tries to pay with paypal the payment fails even though all my paypal data are correct. I think it’s strange because prior to the installation of the wp supercache plugin i did several paypal tests and evertything worked just fine. I want to know if this whole problem may be because the plugin was unistalled incorrectly? What should i do to uninstall it the right way. I have a backup i made before all this, can it help?
Hi, Please delete the following code in wp-config.php. define(‘WP_CACHE’, true); define(‘WPCACHEHOME’, ’’);
I already deleted those lines in wp-config.php but the paypal payment is still not working.
the problem goes on, where can i send you my user and password of my ftp account?
Please send me through http://themeforest.net/item/porto-responsive-wordpress-woocommerce-theme/9207399/support
Is possible change the search by the 9 for the search header 12?
i need live search in the header 12
Hi, The live search is yith woocommerce product ajax search. You should install yith woocommerce ajax search plugin and use it. Please configure the options in Theme Options > Header > Search Form. You should select the content type to Products.
yes , but in the header 12 not appear the YIT live search
Please enable “Show Search Form” and select “Search Content Type” to “Product” in Theme Options > Header > Search Form. If it’s not working, please send me wp admin and ftp accounts. Let me check.
I sendly a mail, with the same problem i update to the 2.5.1
Hi, I purchased the template for Wordpress Porto and would like to know how to get the portfolio like the Demo. Thank you.
Hi! Where do I change language on the “live preview” button in Portfolio?
<a target="_blank" class="btn btn-primary btn-icon" href="<?php echo esc_url($portfolio_link) ?>">
<i class="fa fa-external-link" /><?php _e('Live Preview', 'porto') ?>
</a>
Thanks! ?