Hi emiliemottet,

Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution.

Kind Regards,
—Ylli

Hi! Here is the link: http://www.colorisland.se/portfolio/prov-1/

It is Carousel v2 that I am using and am using firefox 41.0.

Best Regards Emilie

Hi Emilie,

Hmmm, can you please add the code below to Custom CSS

.single-portfolio-holder.portfolio-type-3 .gallery-slider .gallery-item:first-child {
         padding-left: 0px !important;
     }
}

As for the Layer Slider question, can you please delete Layer Slider from the Plugins section first, then go to Appearance > Install Plugins and install it again, the error will disappear.

Kind Regards,
—Ylli

Hi! Layer slider problem is solved, thank you! However the portfolio problem still exists. Added your custom css but the carousel is still not working properly. Please help!

Hi emiliemottet,

I just tested our live demos on Firefox v.41 and they are working as they should, i don’t see any problem. You can see that on this video http://drops.laborator.co/10J9n

When i go to your site i don’t see the the second slide, but we don’t know why this is happening, to check that can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
—Ylli

Hi! So now I have made the update to 1.7.2 – Kalium theme – Carousel slider v2 (without space) is still not working in firefox. I looked at your theme site and its not working there either. Seems to work in Safari. http://themes.laborator.co/#theme=kalium

Hi emiliemottet,

We’re sorry but we didn’t fixed this problem on this update, we will fix this asap and we will give you the code for that , and then this fix will be included on the next update

Kind Regards,
—Ylli

Great! Noticed another problem just now. The images on the start page does not scale with the firefox browser window (this also works in safari).

Hi emiliemottet,

Can you please send us the URL of this specific page?

Kind Regards,
—Ylli

Its regarding the same site in this thread: www.colorisland.se

Hi emiliemottet,

I’m sorry but i don’t see any problem or difference on this page on Chrome and FF they look the same.

Kind Regards,
—Ylli

Hi! Sorry if Im not being specific enough. If you change the size of the browser, the images on the start page dont adapt to the width of the window. This is something that worked before the Kalium 1.7 update. Ive checked this on other computers with firefox and its the same issue. Best Regards Emilie

Hi Emilie,

This is Visual Composer element, and maybe VC has made any update about this.

To fix this, can you please add the code below to Custom CSS

@-moz-document url-prefix() { 
  .wpb_single_image img {
    width: 100%;
  }
}

Kind Regards,
—Ylli

Thank you, that worked! Please get back to me as soon as you know the code to fix the portfolio image slider! Best Regards Emilie

Hi Emilie,

1. Glad to hear that

2. For sure.

Kind Regards,
—Ylli

Hi! I am wondering what is going on with the kalium portfolio carousel slider and when it’s gonna work again? It was one of the reasons for purchasing this theme so quite frustrating that it isn’t working now. Still waiting for you to fix it! Kind Regards Emilie

Hi konrad

This is weird issue, I have tried the same thing and worked fine.

I guess that the “random” order you have set its breaking it, so the best solution to it would be to choose different form of sorting, anything except Random order, and see if it works for you.

Arlind

Hi Airlind

thanks, but it doesn’t work in any sorting: not in List order, nor in “date” or random order. Is it possible to remove the link (disabling the interaction) from the categories on the thumbnails. Sorting on top of the page would be enough. And displaying the categories on the thumbnails is fine, but they don’t need to be clickable. Thanks konrad

Hi there,

We have fixed the first issue in the last update, you can see it in the changelog also:

FIX: New skin implementation not working in some cases – http://d.pr/gSkT If skin is not being applied theck check the box under “Custom Skin Builder” and click Save changes to fix this issue.

Regarding your second issue, if you could post a link to your site and problem page it would be easier for us to know what the problem may be.

Kind Regards,
Art

Hi there,

here is a blog post I created with a default setting. As you can see the content will leave the wrapper on the right side. Also, whenever I create a textbox with the visual composer its content won’t align left (see headline TEST and following text which doesn’t align equally).

Hi again,

The blog post has the structure like this, you see you have date, author and categories placed on the left side, also you can only use Visual Composer inside pages and not inside posts, portfolio items and shop items.

Kind Regards,
Art

Thanks for the info. I deactivated the author’s display and the headline does align nicely now, but the following items are still a bit odd. Is there something I can do about it or is there no hope since the Visual Composer isn’t meant to be placed in the blog section? (http://ribbitknight.com/test/)

Also, I activated the “Blog Title & Description”, but it won’t appear on top of my blog. (http://ribbitknight.com/blog/)

Hi adttmr,

This question is related to theme developer and I am unable to give you any solution about this because I am not backend developer.

Our theme developer Arlind or Art can help you with this, but they took the holiday vacation and they will be back on 04 January.

When they come back, just reply to this thread and you will make sure Arlind or Art will see your comment.

Hope for your understanding.

P.S: I see that you are using our latest theme update, but you haven’t updated premium plugins, you can update them by gong to Appearance > Install Plugins to update all your premium plugins to the latest version that we support

Kind Regards,
—Ylli

Hi there, it’s been a while I wonder if someone from the development section could help me out with the blog issue.

Hi adttmr

Sorry about the late answer. Usually we expect customers to get back with their problem after a team member is on vacation, because we are unable to handle all these tickets in the past.

Now since I am here, I can handle with your site, but want you to know the issue. From the time you have written about the issue we have been updating the theme with several updates and don’t know if any of these updates has affected your site.

Can you tell me your current issues so I can answer your questions.

Best regards,
Arlind

Hi Arlind,

I was in charge to send a reminder, but unfortunately I didn’t managed to get back to you about this issue earlier. Since my blog hasn’t any published content so far, there was no need to hurry anyway

I have the latest updates (theme and plugins) installed, but nothing has changed so far. All content I added to my blog entry appear with an insertion. My test entry is still available right here.

Kind regards, Anna

Hi there,

We have made some changes in the Kalium skin settings, you will need to update the theme and then in the skin generator tick the first option that will appear.

Kind Regards,
Art

Hi Martymcfly2015

After I tried the same settings in my copy of Kalium (latest version) and it worked fine.

Make sure you have the latest version of Kalium, also if the settings will not work try checking this box in theme options:

It should work properly as it does for me.

Arlind

Hello,

Thank you for your answer. I’ve just tick the option, but nothing changed. Do you have any solution for changing the color of the border ?

Maybee I can change it manually with css code ?

Kind regards.

Hi Phil,

You can add buttons and any element you want to what position you want by splitting it into columns with the Visual Composer, some elements have their own settings when adding them.

Regarding the button sizes, you can choose between them when adding a button from the Visual Composer.

Kind Regards,
Art

Hi Laborator,

I understand what you are saying but you have not answered my question.

I had already looked at the options for the button – but there is no option to set it to span the width of the column in Visual Composer.

You can only set the size of the button – Mini, Small, Normal, Large. I want it to fill the width of the column.

There isn’t even an option to centre the button, so it currently sits awkwardly on the left – and just looks weird!!

Is there an option for this? Or an extra class I can manually type in to achieve it?

Thanks.