23226 comments found.
hi ,,,, my main problem now is the cdn when i enable 1- skin clours not respond 2-arrow buttons in product thumbnail gallery not work well
but when i disable all work nice
hi …i always refresh my browser cash and i know how to do that … am using cdn with other themes i have and the effect is at once but you are right with Porto it take several hours it take effect and i don’t know why
do you have resone for that
Hi, If you change the color values in Theme Options, will be regenerate the skin css files and the cdn will be take effect after several hours. Please enable cdn after complete the skin options.
Hi, I have a notification telling me that WPBakery Visual Composer has an update but I cannot see how to update it without have to buy the pluggin from Codecanyon
Could you please advise
Hi, Thank you for the reply. I did exactly that but the version that come with the theme is 4.7.3 and the system is telling me to update to 4.7.4
Please check after update porto theme.
Hi, I’ve just buyed this theme but I get an error when I try to install it: style.css missing. How can I solve it? thanks Paolo
Could you upload porto theme via ftp server? Please reference http://newsmartwave.net/wordpress/porto/documentation/#theme_install
yes, but I still have problem to active this theme..
Please send me wp admin and ftp accounts. Let me check.
ok, I’ve just sent you login details
thanks for porto v2.5.5. The logo does not appear on the ie9 & 10. Quick check please. thanks for your support.
Hi, Please check after regenerate default css files in Theme Options > Skin > Compile Default CSS. You should regenerate again after update theme.
Thanks for your quick support. I’ve already done it but.. your demo site is the same. please check it again.
Hi, I checked our demo site. It’s working well.
It’s working well. Please check after delete browser cache.
hi.. please can you check this issues 1- in shop page view if you chose more than 12 for example if you have 23 items and you chose to display 24 per page then the categories come in the view
2-w3 total cash even if i do what ever you mention in your documentations …..there is more a lot of issues A- CDN issue ….. if you try to change any theme clours while you are using cdn nothing happen even after cash empty b- all w3 total cash notifications does not appear only with your theme but work with other themes
Hi, 1. Please change the shop page display to Products in Woocommerce > Settings > Products > Display. 2. Please send me wp admin and ftp accounts. Let me check.
anyway i send it to you via email support
try to on and off the cdn on w3total cash and see the header clour
I just sent you email. I’ll send you a solution for cdn issue.
thanks for your fast and helpful response but i want to know why that problems even i used the latest version of the theme and if i delete the theme and reinstall again it will happen .
We added some functions for product filtering in the latest version. We will fix this issue in next release.
am waiting your reply regarding w3 total cash and cdn…...its not compatible with your theme…..please try to compare porto and other 2 famous themes in my wp dashboard ….i send you already my crdeintials
I’ll check again.
hi , 3 question
first, in variable products, i want to show just my default price as title. how can i do that?
second one, in variable product again, i need to remove the word “choose an action” from drop menu and replace it with my own word, and also because in my work i don’t have variable name, i want to remove it.
third, how can i have “porto info table” in one of my product info tab.
thanks for your support
.single_variation_wrap .price { display: none !important; }
2. Please find the following code and customize in porto/woocommerce/single-product/add-to-cart/variable.php:
<option value=""><?php echo __( 'Choose an option', 'woocommerce' ) ?>…</option>3. When edit the product, please configure Weight, Dimensions values and add the product attributes values. Please reference https://docs.woothemes.com/document/managing-product-taxonomies/ https://docs.woothemes.com/document/managing-products/
i would like that the menù is above the banner
When edit the product category, please change “Banner Position” to “Below Header”.
Hello, I can not import the demo porto e-commerce All-in-One WP plugin Migration Version 2.1.1 of All in One WP Migration introduces new compression algorithm. It makes exporting and importing 10 times faster. Unfortunately, the new format is not back compatible with backups made with earlier versions of the plugin. You can either create a new backup with the latest version of the plugin, or convert the archive to the new format using our tools
Hi, Could you update the all in one wp migration plugin and import again? We created the backup file in the latest version and checked.
Hi!
My “topcontrol” (back to top arrow) in the footer is not visible in mobile devices. Where do I change that? 
html #topcontrol { display: block; }
How can i use link post…??
1. Write the title. 2. post format link. 3. fill in the blank for external url.
There’s no difference in the results. other post.
When edit the post, please edit the post title and add the external url in Post Options. The external url will be the post format link. Please send me a testing url.
For example, title : sport news , post format : link, external url : http://www.bbc.com/sport/
Hello – Love your theme! I just updated to the latest version of the theme and the latest version of WordPress and everything works fine except for this one page has an error:
http://thechasedesign.com/actionproperties/about-us/What is this coming from?
This is the error I get:
Fatal error: Call to undefined function vc_map_get_attributes() in /home/content/20/3194920/html/CDI/actionproperties/wp-content/themes/porto/vc_templates/vc_row.php on line 56
Thanks for your help
Hi, Please update visual composer plugin. You can reference http://newsmartwave.net/wordpress/porto/documentation/#faqs
It says “Update package not available.” when I try and update it – What do I do?
Please send me wp admin and ftp accounts through support page. Let me check.
Thanks for getting back to me – I ended up deactivated, deleting plugin then it prompted me to install and that updated it
Did you fixed the issue? If didn’t fixed, please send me wp admin and ftp accounts. Let me check.
Yeah I think everything is good
Is anyone else having problems adding an image to the iHover item? When I add it to the page, it will not allow me to bind an image to it.
Please send me wp admin and ftp accounts. Let me check.
Hi guys, I see the that Porto supports FontAwesome. Does it also support custom icon fonts from fontello.com etc
Porto theme didn’t support custom icon fonts from fontello.com. You can use the elusive icon font, simple line icons font, glyphicons font.
Social links seems to be a bit broken. Facebook link sometimes displays random images – not images of product shared. In Google browser to!!! ??? Image of T-shirt and discritions from pants…. HELP!!!
It is possible to make the Logo available for the Sticky Header using the first header variant? When I’m using Header two it works. But we have to use the first header.
Hi, It’s impossible. Don’t have this feature.
- Hide breadcrumbs
- Hide page title
- Use a Master slider banner
If it’s only possible programmatically, it’s ok. Just point me to the right direction and I’ll figure it out.
if ( is_search() ) {
$breadcrumbs = false;
$page_title = false;
}
Please add the masterslider shortcode after <?php get_template_part('breadcrumbs'); ?> in header.php on line 102:
<?php
if ( is_search() ) {
echo do_shortcode('[masterslider id="1"]');
}
?>
Thank you! Will try.
which demo is used in the preview here?
http://newsmartwave.net/switcher/?theme=porto_wpWe used Home Version 11.
Hi there! I need to translate the “search…” input field but i can find where to do it. Can you please help me? I really need this asap. Best regards
Search…
Search& hellip;
Please ignore whitespace in text
when wp-admin ssl mode, masterslider after updare, every sliders can not edit on backend, i can not see any layers on slider and also can not edit.
Please send me wp admin and ftp accounts. Let me check.
Hi, if any1 is having issues with “Internal Server Issue” please contact your host as mine turned out to be a “Mod Security” issue which they are looking into now for me to fix it.
Thanks Aaron
Thanks!
