2095 comments found.
what’s new in the latest update / 9th October 2015
Hello,
The last update was to update the plugins included in the theme, so only the plugins version changed.
Regards
Is there an updated changelog?
Hello,
The last update was to update the plugins included in the theme, so only the plugins version changed.
Regards
Ok – my final questions before I buy…and, even if you cant answer yes to some/all of desired styling features I’m still gonna buy as your theme is pretty awesome in comaprisong to others 
So – does ‘The Fox’ theme give me the ability to implement the following Out-of-the-Box styling features – or do I need a developer to do some customization?
Can you comment on each of those listed below please?
Styling Features
1) Interactive Parallax on Mouse Hover – Multilayered Parallax?
2) Footer Reveal – examples: http://velocity.themepunch.com/ http://themenectar.com/demo/salient-agency/
3) Header Menu Below Slider – and/or
4) Scrolling-block effect (like a splash page that dissappears as you scroll) – examples: http://themes.dfd.name/ronneby/main/ http://themes.dfd.name/ronneby/shortcodes/scrolling-effect/
5) Progress Bar comment bubbles that contain the progress-values – example: http://demo.deliciousthemes.com/patti/
6) Center Align Tabs Menu or Possibility to Insert a Menu in a Row Section – See the ‘Our Services’ Tabs/Menu found middle of page at example: http://theme-one.com/mobius/
ok that’s all my question – many thanks Rick
Look! Just couldn’t wait for your answers – so I bought your Foxy Theme
cheers…but still want your answers
Hi Ravboy11,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Our Developer team went to bed so They will take a bit long time to catch you. Thanks for your patience.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi When is the new update of the theme coming? The text layers in Revolution slider included in this theme is not responsive in phones. The revolution slider version 5.0.5 included in the theme is very old and does not work well with Wordpress 4.3 and the newest version of Visual Composer. The newest version of revolution slider is now 5.0.9
Regards
Hello Charlie999,
TheFox WordPress has been updated. If you have any question, don’t hesitate to contact us via Support Forum.
Have a nice day!
Best Regards,
Tranmautritam Team
Hi,
I just bought this theme and i’m having a issue while installing the theme.
I’m getting this error:
Bad Gateway
The proxy server received an invalid response from an upstream server. Apache/2.2.16 (Debian) Server at website.nl Port 80
Regards
Hello Howo65,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
The animated loader – can this be turned off? Not ideal for s-l-o-w internet connections and no one has time to wait.
Hello Bigbankclub,
Yes you can turn if off if needed.
Do not hesitate to contact us if you have other questions.
Regards
Thank you 
Hi,
You are welcome. Do not hesitate to contact us if you have other questions.
Regarsd,
Tranmautritam Team
Loving Your Theme, the Features, Addons, and especially the demo designs – really great 
Not loving the speed performance testing!?
I tested 3 of your preview/demo sites:
http://thefoxwp.com/ http://thefoxwp.com/agency-01/ http://thefoxwp.com/agency-02/I tested them on:
https://gtmetrix.com/ http://tools.pingdom.com/fpt/ https://developers.google.com/speed/pagespeed/insights/The results of these tests were the worst when compared with nearly a dozen other premium themes I’ve been reviewing in past days!
I want to buy your theme but I’m concerned about the workload required to improve performance…and was hoping for something where this was already done.
Is there any chance you can make the performance improvements as suggested by https://gtmetrix.com/ for say http://thefoxwp.com/agency-01/ then let me know???
or – is there something I’m missing in terms of how my site would perform vs the demo!?
This way I can re-test – then have confidence that this is just an oversight on your part…and your theme is awesome
Cheers Rick
Hello Rick,
thefoxwp use our first version of the theme, please test our new demo :
I think you should get better result.
If you use the latest version of our theme with the page you can see on the classic demo you should obtain the same result.
Do not hesitate to contact us if you have other questions. Regards
Thanks for that – You went from one of the slowest to one of the top 3 fastest on GTMetrix & Pingdom – though still in the red on Google
Little confused though as the demo shows version 1.25 and according to your update log your curently up to 1.32 and the Business demo wasn’t added until 1.3
But anyway i love your theme – cheers Rick
Hello,
In fact the Business demo is using the 1.3, only the css information has not been updated. The 1.31 and 1.32 update was for WordPress 4.3 compatibility, we also added new features but the speed / performance should almost be the same, we boosted the mobile part a little.
Do not hesitate to contact us if you have other questions.
Regards
Hi, How are you!
I have the follow problem:
When I install the demo content and I wanna open a layouts ( for example agency ) i have a “record not found”. Please help me
Hello,
Thanks for contacting. Did you buy TheFox WordPress Theme. Please create a support ticket on our support forum. Our Team need to verify your purchase code before support you. Thanks for understanding.
Have a nice day! 
Regards,
Tranmautritam Team
Hello. I’m trying to change the contact form color for the submit button and don’t see a way to do it via your theme options (nor the contact form 7 options). I am trying to copy/paste css code (but the theme doesn’t allow copy/paste into your Custom CSS field. Frustrated. Please help. Thanks,
Hi pigroup,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
We want to add a custom font. How can I add this font?
JamboMedia,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day! 
Kind Regards,
Tranmautritam Team
Hello
I have a top bar on my site: http://dmsolar.mx/ In product categories in WooCommerce pages – the top bar is not displayed http://dmsolar.mx/inversores/how to display?
Hello andresgomezorea,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
Hello.
I have a question before purchase.
My website has right to left (RTL) language.
Does your theme support RTL without bug?
Thanks a lot
Hello Wp-services,
Currently it’s not but the update is coming.
Do not hesitate to contact us if you have other questions. Regards
It’s possible insert in Home with Visual Composer the event list? Thanks
Hello Marstrix,
We don’t have the plugin and didn’t test it so we can’t really tell but I think it should work.
Do not hesitate to contact us if you have more questions. Regards
if i want footer Social Media icon bigger how could i do tks
Hello snotky,
Sorry for delay to reply. 
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
Hi there! I had a quick look at the Commens, i also changed my permalinks from default to a custom, and then the pages when blank, and have this message “Record not found” all pages except home
I figured it out, if one goes to the pages, and update them individually it works again
Hello rabbz,
Many thanks for contacting. If you have any question, could you please create a support ticket on Support Forum. Our developer team will happy to support you.
Have a nice weekend 
Best Regards,
Tranmautritam Team
i want to change the underbar size please ?
Hello continjessi,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
hello i want to change the size of the footer is it possible please?
Hello continjessi,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
hey guys, we really love your theme. we cannot use the support forum because it asks for the envato code when sending the form. but there is no field for it? So we just wanted to know how to get rid of that shitty zilla like stuff. best carsten
Hello Veleum, thanks for purchasing Thefox!
When you choose to submit a Ticket and select Thefox category the field should appear.
About the zilla like you can remove it by removing this line of code of the functions.php
// Include Like plugin include(“includes/zilla-likes/zilla-likes.php”);
If you just want to hide the like button you can simply add this custom css (thefox > styling options ) :
.zilla-likes { display:none; }
Please try to contact us on our support forum if you have more questions or need more help.
Have a nice weekend.
Regards
I require html files as additional, as I buy everything; the template of WP and Responsive HTML template.
Hello, Unfortunately we don’t have a HTML version of Thefox. If you buy the WordPress you will only have the WordPress version and PSD files.
Regards
The tab shortcode doesn’t seem to be properly extracting the “type” or “extra class” from the dialog box in visual composer? It’s doing this for both horizontal and vertical style tabs. It results in un-styled plain looking tabs that don’t match what you have in the demo.
Hello Keithdleitch,
Many thanks for purchasing TheFox WordPress. Could you please create a Support Ticket on TheFox’s Support Forum. Our Developers will be happy to reply to you as soon as possible. All support issues should be solved via Support Forum. Thanks for understanding.
Sorry for this inconvenience. 
Have a nice day!
Kind Regards,
Tranmautritam Team
I did, waiting on reply.
Hi keithdleitch,
Thanks for submitting, Our developer team will support you asap. Thanks for your patient.
Have a good day!
Regards,
Tranmautritam