Hey Ylli, i have done that. Hope you guys have time to take care of my problem soon:). You have been very quick in here, thanks for that.

Hi lasseron,

We will reply to your email soon

Kind Regards,
—Ylli

Thanks alot:).

Hi falecomlula,

On this video you can learn how to remove that logo from the Revolution Slider, this video is made on the old version of RS, but if you have problems finding this place just write us again

Kind Regards,
—Ylli

Hi there,

Can you please be more specific, I couldn’t understand you right, if you want to display a post in the shop page then you can’t do that, you can mix up the elements in a page and mix them together but not on a shop page.

Kind Regards,
Art

Hi Alexander,

Thanks for reporting this, we wrote this on our to-do list and soon it will be fixed through theme update

Kind Regards,
—Ylli

Hi puifon,

When you click Build Query the option will appear, this image will help you to understand the procedure.

(view large version)

Kind Regards,
—Ylli

Where did you go to get to that page. My reading settings is set to portfolio as front page, but there are no visual composer elements on that page. i am using freelancer demo

Hi puifon,

Your question was this “on the last comment you where talking about home page”.

On the Reading Settings you will see:

Syndication feeds show the most recent: There you can change that number.

Kind Regards,
—Ylli

Hi Patricia,

Most likely your web server is configured with PHP settings that are too low to allow the theme ZIP file to upload. Specifically, PHP is configured to a maximum file upload size limit at 8 megabytes or less. The theme ZIP is about 9.5 megabytes in size. Thus, the web server is rejecting the upload. WordPress is giving you a rather ambiguous message in response. This is not a theme fault or bug.

There two ways to solve this problem.

1— You can either get your web host to increase your PHP limits.

2—You can upload your theme via an FTP client.

Recommended PHP configuration limits are as follows:

max_execution_time 180
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M

For more info visit this link Recommended PHP Configuration Limits

If you need more info, please don’t hesitate to reply to this comment

Kind Regards,
—Ylli

Hi ColorByt,

Can you please add the code below to Custom CSS

footer.main-footer {
    position: fixed !important;
    z-index: 99999 !important;
    bottom: 0px !important;
    width: 100% !important;
}

Kind Regards,
—Ylli

No no no… This made footer float above body. I want them them be on the same Z depth. Just like Theme Options – Footer – Normal Footer. But fixed to bottom edge of window. Same Z as the wrapper; not behind, or infront

This is the problem: http://s24.postimg.org/5getxhboj/Untitled_2.jpg Footer is not at the bottom of the page. My content is not taller than my screen, so the footer is half way there. I want it to be at the bottom. And if the content is taller, it works fine with “Normal footer”.

Hi ColorByt,

I’m sorry but that is the only solution, your content is very small and you can’t find a proper code for this case.

Kind Regards,
—Ylli

hi arlind,

thats really strange. there is no “advanced-cache.php”file in my wp-content-folder. what else can I do via ftp? (I can´t “log-in” anymore - still a blank screen.)

I uploaded for you the “wp-cache-config.php”- and “wp-plugin-cache”-file … maybe it helps to figure something … http://www.esmogplayground.de/wp-cache-config+.zip

(weird that the frontend still works fine … )

thank you very much for your help!!!

kind regards, thomas.

hi arlind,

I´m very sorry to have bothered you. there was a typing-error in the wp-config.php. it was very confusing with this white screen of death! but I´m very happy that everything works normal again!!!

unfortunately at the chrome-console there are still the 404-undefined-errors again in the background when I´m scrolling down the portolfio-masonry-gallery … (although I cleared the cache!) ... please take a look—thank you very much! http://www.esmogplayground.de/scr-2.jpg

kind regards, thomas.

Hi Thomas

I am not sure what makes these undefined errors appear! There must be some kind of plugin installed on your wordpress, because I have tried the same and these errors doesn’t appear. However this is not a big deal for your site, it still works. I don’t know how to handle this, so try disabling some plugins to see which one is causing this issue.

Arlind

Hi there,

1. The reason why the content is duplicating is because you’ve set the description after the title to be gathered from the main site description and that is why all the content is being duplicated, to remove this set the description to custom and write your own.

2. You have two places where you set the hover settings, in the Portfolio Options in the Theme Options or when you add a portfolio element in the Visual Composer, make sure you have checked both of them to see where the source of problem is.

3. I couldn’t understand this question, if you could make it a bit clearer by posting a screenshot or a direct URL to the problem.

Kind Regards,
Art

Hi Art, Thanks for your reply.

I have fixed point 1 as you described, still having problems with point 2 and 3.

Here are some screenshots:

Point 2 – I have checked the Portfolio Options but cannot see it in the Visual Composer. I can see if I change the Page Template to Portfolio rather than Default Page Template, it fixes the hover except this issue – https://www.dropbox.com/s/pj3cuhr1tle385j/point2-1.png?dl=0 However, then some of the images appear above the categories when I click the ‘show more button at the end of the page -https://www.dropbox.com/s/2ectlj2s6623nme/point2-3.png?dl=0

Point 3 – You can see if both images above where the vertical images appear vertical rather than being cropped like the horizontal images.

Thanks Nicola

Hi Nicola

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi Lian,

There is no popup but it will appear in the button, see image: http://drops.laborator.co/tzBV

Also regarding your Junk issue, the problem must be with your mail provider, better test it with other e-mails like @gmail or @yahoo to see where the problem is because it doesn’t have to do anything with the theme.

Kind Regards,
Art

Hi U_La

1. To re-order items in portfolio just install this plugin: https://wordpress.org/plugins/post-types-order/

2. Layer Slider is bundled with the theme, you don’t need to purchase it. To install layer slider simply go to Appearance > Install Plugins and click Install Layer Slider and then Activate it.

3. We have predefined the recommended image sizes for Kalium theme, however if you want to change for example portfolio thumbnails size you can do it in Theme Options > Portfolio Settings:

http://drops.laborator.co/1lIAc

If you are unsure about it, tell me the URL where you want to change dimensions so I will give you the appropriate actions.

Arlind

Hi there,

Can you please send us your WP credentials on email? We need to investigate your problem and then get back to you with possible solution.

To send us email use this link and please write us your request again, because we receive a lot of emails on daily basis and we unfortunately can’t remember all customers requests.

P.S: Please note that we usually do not respond to emails that request support, because here is our primary support forum. We use contact form just for sending sensitive information. Also emails response time can be up to 7 business days.

Kind Regards,
Art

Hi Everyone!

I just thought I should follow up, in case anyone wants to know the final answer to my question.

The code given above will work to specify a different font for use in the menu, instead of the default of the Headline font—but it is important to spell the name of the font correctly! (Duh.) I wanted to use Fira Sans, but I was spelling it with hyphens, like “fira-sans”. It turns out that “Fira Sans”, with the space and uppercase letters, is the spelling that works.

Thanks for your help, Art!

Hi gmartingould,

Glad to hear that the problem is now solved

Kind Regards,
Art

Hi Andrew,

1— Can you please write us your site URL here on comments first? We need to investigate your site and then get back to you with possible solution

2— To do that, just go to WP Dashboard > Laborator > Theme Options > Theme Styling and to Custom Skin Builder click Yes, then options will appear

Kind Regards,
—Ylli

Hi wp-services,

Kalium doesn’t support RTL for the moment, but hope that we will do something about this on the next big update

Kind Regards,
—Ylli

By the way thank you for reply.

Glad to hear that

Cheers!
—Ylli

Hi Startdust

Many thanks for your suggestions, we haven’t thought about this one!

After analyzing the part of code where image thumbnails are display I’ve found out that the Photon module of JetPack is causing this for the basic reason: Width and height is not present on array returned by wp_get_attachment_image_src function. So I had to give a custom patch to fix this and worked fine, so here is the same for you, maybe you can understand the code:

// When JetPack Photon Module is active, get image size from the URL
if( ! empty( $image[0] ) && ( empty( $image[1] ) || empty( $image[2] ) ) && preg_match( "/[a-z0-9-]+\.wp\.com\//", $image[0] ) ) {
    $image_dimensions = @getimagesize( $image[0] );

    if( is_array( $image_dimensions ) && count( $image_dimensions ) >= 2 ) {
        $image[1] = $image_dimensions[0];
        $image[2] = $image_dimensions[1];
    }
}

Add the above code in this file:

_{wp-content/themes/kalium/inc/laborator_functions.php}

right after line 811 as shown here: http://drops.laborator.co/16qbr

Or you can replace the entire file by downloading it here:

http://drops.laborator.co/11dL5+

And replace it in kalium/inc/ folder.

The only downside of this is that getimagesize function is being called with an URL argument, that is expensive call but it requires the image dimensions in order to display the image properly. If you have better idea how to get image dimensions when Photon module is present it would help so much!

Thank you and have a great day.

Arlind

Sorry the download URL for laborator_functions.php was wrong, so here is the latest file version: http://drops.laborator.co/1h9JG+

Arlind

Hi Alban,

This is not possible for the moment, but we will check if we can do something to change this on the next updates

Kind Regards,
—Ylli

Hi there,

The easiest way to update our themes is if you use Envato Toolkit. On this link How to update Themes and Plugins you can learn this easy step-by-step procedure

Then don’t forget to go to Appearance > Install Plugins to update all your premium plugins to the latest version that we support.

If you haven’t touched theme core files such as PHP or JS files you will not loose anything.

Changes made on Theme Options will not loose.

If you want to made changes on the Core theme files, then you should use child theme to overwrite the original files of the Main theme

Kind Regards,
—Ylli

Hi maowillshootyou

Depending on the error you get, its more related to Apache (server) and PHP so the .htaccess file is created and maintained by the WordPress, so you may try to delete it first, try to update the theme and see if it works.

Don’t worry about that .htaccess file, wordpress will re-create it by just going to Settings > Permalinks and click save changes.

I hope this solution will work for you.

Arlind

see, that’s what I’m talking about. when you speak I understand. Thank you very much all is good now !

good day to you !

We’re glad to hear that

Kind Regards,
—Ylli

Hi Rik

Thanks for your kind words I am glad that you like it.

To activate blog post formats (such videos/galleries/links) you should enable this option in admin panel here: http://drops.laborator.co/10mp2

This works in our side, so I guess it will do also for you.

Thanks

Arlind

Sorry, nope! It is and was active already. (http://bit.ly/1QWzYX7)

Hi Rik,

The video previews do work only for some kind of blog listing pages, you may test it in the classic blog listing to see if it works.

Kind Regards,
Art