508 comments found.
Hi,
I keep getting this message from wooCommerce:
Your theme (Tower Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.
Please advise. Thanks.
Hello,
We will update them and include in the next theme update. It will be available asap.
Best regards!
Can you add an option to list a short description of the products when using the list products element in visual composer? Right now it’s just displaying the price. It would be helpful to display a short description of the products.
Thank you.
Hello,
Sorry, it’s not possible. Item description shows only on single item page.
Best regards!
Can you please add an option to set a background color for the header/menu area when you’re in responsive mode? I set the header area to transparent and the menu color to white, but when it’s in responsive mode, you can’t see the menu items because the background is white and the color is white.
That would be a great option to have.
Thanks.
Hello,
We will take this into consideration for the next updates. I can give you some css code to achieve that. Please can you show me your site url?
Best regards!
Ok, that would be great.
http://staging.mysouljunkie.com/When you go into responsive mode for smaller devices, you can’t see the menu because it’s white on white.
Thanks.
Hello,
You must change the menu font color or drop-down background color. Go to Tower -> Header Options -> Menu Options.
Best regards!
Ok, I understand. However, I want the entire menu area, in responsive mode, to have a colored background, so you can see the logo, while having the menu in normal mode to be transparent.
I think you should add an option so we can set different color, font and background color for the regular menu and responsive menu.
Let me know if you agree.
Thank you.
Hello,
Sorry, there are options only to change the menu in normal mode. But I can help you with it, by providing some custom css code. How do you want the menu in responsive?
You must add a dark logo, to be visible on responsive. Keep the one you have and add a dark one at General Settings.
Then you can select for each page if you want the dark menu version or the light one. (Pages -> Edit page -> Page Options -> Select dark/light header).
Best regards!
Hi, I love your theme. I can’t seem to import your “default” demo data. It keeps stopping at 65% and nothing is imported. Please advise.
Thanks.
Hello,
It must be a server side related issue. Maybe you don’t have sufficient memory, or have insufficient time limits set.
Please write at our support forum codeless.co/support. If it’s possible, ca you show us your wp credentials so I can give it a closer look?
Best regards!
Ok, I got the import to work. However, when I imported the “shop” demo, there are no products imported. Are the products supposed to import?
Thanks.
Hello,
You must import the products from woocommerce package, with WP Importer. The woocommerce dummy data xml file is at WooCommerce package.
Best regards!
Got it. Thank you.
Hi, before I make the purchase, I would like to have following info: Can I use two or more different types of portfolio in two or more different pages, each with their particular categories? I hope your news, thanks!
Hello,
Yes, you can do that. You can crate as many portfolio pages as you ant, with different styles and categories. Also you can add portfolio on page by using recent portfolio element.
Check here the different portfolio types: http://codeless.co/tower/default/works/classic-style/2-columns/
Best regards!
Perfect! And is it possible add a short text over images portfolio?
Here http://codeless.co/tower/default/works/overlay-style/5-columns/ the title and portfolio info are displayed above the image on portfolio item mouse over.
I mean to put a description of the gallery between the title and images
Hello,
Sorry, this isn’t possible. The description ca be dded only on single portfolios.
Best regards!
HI, I am having difficulties with the Tower theme. My menu is displaying two home pages, and the menu won’t update with the new pages I add to the site. The menu shows up in the customize section but as soon as I switch back, it disappears. I have tried everything from starting from scratch to try and fix it, but the same thing is happening. Any help around this would be greatly appreciated. Thank-you
Hello,
Please go to the WordPress Dashboard > Appearances > Menu > Check this option >Theme locations Tower Main Navigation like the screenshot below:
http://d.pr/i/PALf/2IjpDM53Now you menu will be active.
If you will experience any other issue be free to contact our support forum codeless.co/support.
Let us know.
Regards!
No, It has to be something technical. I don’t understand why there are two Home Pages in my main menu and I really need one on one help with this issue. I have tried everything to fix it, now I am just frustrated and need help.
Hello,
So sorry for the issue, please send your wp credentials and online link through our support forum with private post or by email and we will take a closer look to find what cause this.
We will fix this for you.
Regards!
Can you send me a link to the support forum or an email?? this is the first person I have found who could somewhat lead me in the right direction to help me…thank-you~!
Hello,
Contacts: codeless.co/support, codeless.sol@gmail.com
Let us know, we will reply you asap.
Best regards!
hi ! how to choose the SEO & Marketing menu style ? even if i import Dummy data it is still the same !
Hello,
Please open a ticket on our support forum codeless.co/support and our support staff will take a look for you.
Maybe something isn’t installed in the right way from dummy data.
Regards!
I cant find the tower.zip to install. Please help.
Hello,
Unzip the downloaded file. Find the ‘tower’ folder and zip it. This is the file you should upload at themes. Or download from themeforest only the installable files.
Best regards!
Hi, pre sales query. Do the sliders come with the demo content and typography too? thanking you
Hello,
Yes sure, all sliders are fully included into the package and no extra coding or design skills needed 
Thank You for contacting us!
Hi, we have bought this template and we are very satisfied, but we have a question. Why in the author role, the author cant access to the shortcodes buttom to insert a entry?? Are there any solution?? Thx for your attention.
Hello,
Please can you show us a screenshot of your issue? Do you mean visual composer elements of codeless shortcodes?
Best regards!
Thx for ur attention. Here you can see a screenshot of our issue: http://realacademiadegastronomia.com/img/falta_shortcode.jpg . In the screenshot you can see the admin panel of a “author” (not editor, not admin) user. Like you can see there, the author users havent got the shortcode button when they need to add a entry in the blog.
Hello,
Wordpress roles are not defined by the theme but, by WordPress itself. Here you can find some more general information about this topic here:
https://codex.wordpress.org/Roles_and_CapabilitiesAdd custom roles:
http://www.wpmayor.com/roles-capabilities-wordpress/You could also use a plugin to customize user roles:
https://wordpress.org/plugins/user-role-editor/ https://wordpress.org/plugins/advanced-access-manager/Regards!
Hi,
I have tried to register on codeless.co but I am not receiving a password (I have checked my spam folder). I have some questions about the theme and will be very thankful if this can me fixed quickly. My email is madille@hotmail.com
Kind regards, Christel
Hello,
We have responded you by email. Please check it.
Thank you.
I have submitted a topic now, but you have not responded yet. I can see in the other replies that the waiting time is quiet long. I will be very grateful if you will help me solve my problem quickly.
I’m having some problems with changing the menu. The menu1 doesn’t show up despite various attempts to apply it to the site in Appearances > Menu. I successfully created a custom menu, then tried to set it as the menu to use via “Manage Locations” but it doesn’t save.
As an aside, I don’t think anything in the Customizer is working. Changes have no effect?
I really hope you can help me quickly.
Thanks,
Christel
Thank you.
I have submitted a topic now, but you have not responded yet. I can see in the other replies that the waiting time is quiet long. I will be very grateful if you will help me solve my problem quickly.
I’m having some problems with changing the menu. The menu1 doesn’t show up despite various attempts to apply it to the site in Appearances > Menu. I successfully created a custom menu, then tried to set it as the menu to use via “Manage Locations” but it doesn’t save.
As an aside, I don’t think anything in the Customizer is working. Changes have no effect?
I really hope you can help me quickly.
Thanks,
Christel
Hello,
You haven’t created new topic yet. Here is your profile on support forum http://codeless.co/support/forums/users/madille
If you can give us your site credentials I can give it a look and check what’s wrong with customizer.
Have you tried Tower options? It’s at WP main menu, click Tower and select the options you want.
Are you trying to set the menu as main navigation and it doesn’t work? I can check also this if you can give me access in your site.
Please write at codeless.sol@gmail.com or send them in a private reply at the forum.
Best regards!
Hi! I’m having some problems with the theme personalization. I’m not able to upload images, neither save some changes. And once I intalled the theme this line is showed into the web: line-height: 20px; background-color: #f3f3f3;”>Warning: set_time_limit() has been disabled for security reasons in /usr/home/quantumpsicoterapia.com/web/wp-content/themes/tower/functions-tower.php on line 4597
I opened a item support and waiting an answer.
Thanks fo your support
Hello,
It seems that set_time_limit is disabled in your php.ini’s disable functions. Try if removing set_time_limit from there helps you.
If you can give us your FTP and Wp credentials at our support forum, in a private reply, we can give it a closer look, to find out what’s the issue.
Best regards!
I see you already have a full screen video layout, which is close to what I want. But is it possible to have my logo and navigation menu hovering above the video? I ask because your video layout has the logo and menu right below the video.
Is there a video size limit? A dimensions limit?
Hello,
Please can you show us your site url, so I can check out what options have you selected?
Best regards!
I’m waiting to hear from you so that I know whether what I want is possible with your theme. I haven’t bought it yet.
You have a video slider demo where the header (logo and navigation menu) come right below/after the video.
Thats good but I want to know if the theme offers the option of allowing me have the video on top if I want.
Or if a little tweaking from you will help with that.
The theme is already good enough by supporting video slider. I just want to know this small thing before buying.
Thanks!
Hello,
Sorry, I didn’t saw you haven’t purchased it yet. Yes, it’s possible. You can make the header display above the slider with video. Let us know if you need further help.
Best regards!
Hi,
I know I should use the forum but I needed to send you my link and didn’t see any options for making my ticket private so I sent you a message via your TF profile instead.
Do check and get back to me ASAP.
Hello,
Replies can be private at the support forum, not the topics. Anyway you can contact us also via email codeless.sol@gmail.com.
Best regards!
Hi,
How can I edit/change the drop down menu hover states?
Hi,
And how can I edit the amount of space between the navigation menu and the body content on my homepage?
I’m using the video slider homepage style.
Hello,
Please can you show us your site url? What do you want to change at menu dropdown?
Best regards!
Hi,
I just sent you email with my URL and details. Please confirm receipt and get back to me ASAP.
Thanks!
Hello,
We have responded you by email. Please check.
Best regards!
Thank you. I saw your response and replied again.
Hi, I am unable to load images onto media library. The error code ” Unable to create directory wp-content/uploads/2015/10. Is its parent directory writable by the server?” comes up each time. Could you please assist!
Hello,
Make sure the files have the required permissions. You can contact your host provider about the issue.
Best regards!
Nice theme!!: Tower | Business-Driven Multipurpose WP Theme
I got 2 questions…
Question 1: When I write a post and I use “Visual Composer” all lot of words came under eachother…. Now you think why I’m using “Visual Composer”, cause it’s easy to use on posts aswell.
The Insert Shortcodes (blue-white CL avatar) doesnt work at all. I can click on it but nothing happend…
Question 2: On the Home page in the right uppercorner we see a “Search icon” with 3 small lines (what supose a extra menu). Where do we find that part? We cant delete it.
See link for question 1:http://postimg.org/image/oc7f4qgox/
Hello,
What element have you added on post? I need to login to your site and check what’s wrong. Codeless shortcodes work fine. The extra site navigation can be removed at Specualr -> Layout.
Please write at codeless.co/support. We will assist you asap.
Best regards!
Hi
I already did register an account, but wont get password ^^
Hello,
Sorry for the inconvenience. Please check the spam folder. If you can’t find the email there please write at codeless.sol@gmail.com. We will reset the password.
Best regards!
I send you an e-mail on above gmail.
Cheers Kevin
The SKILLS widget works fine except the ”%” follows the graph making it impossible to have a small percent. I recommend this be redone to allow the position of the percent sign to be visible if the number was low.
Hello,
Please can you show us your site url so i can check?
Best regards!
sent private message to you gmail
Hello,
We responded you by email.
Regards!
Thank you.
Hello I have recieved updates to my purchase. How do I install these updates? Only by FTP?
Hello,
Please read this documentation part on how to update the theme and the plugins included.
http://codeless.co/tower/documentation/main.html#update_themeBest regards!
Hi. I’m interested in purchasing this theme for a clients website. It’s a business but will also be selling products. Can I use, for example, the ‘Sliding Homepage’ set as the static homepage and the ‘Shop Homepage’ for their shopping page? Or will I only be able to use the ‘Shop Homepage’ for everything? I love the style of both different pages and would like to use them for the website. Thanks
Hello,
Yes, you can use them both. You can create the layouts you want with Tower. We will help you with everything.
Best regards!
Great, thanks for getting back to me. Another question: I wanted to use the ‘Sliding Homepage’ and when I looked at it on my iPhone 6s, I noticed that you can’t see the bottom of each slide because it gets cut off and there’s no way of trying to scroll to get to ‘Click here’ buttons because it automatically scrolls to the next slide when you try and scroll up or down. Is there any way to fix this issue?
Thanks
Hello,
Sorry for the issue, we will take a look to our sliding demo and if an update its needed we will proceed.
Thank you for the feedback.
If you want we can fix this issue for you personally before update will be launched. Let us know.
Regards!
hello, we are in the process of deciding to buy your theme and were wondering how easy it was to customise things like fonts and margins, in addition to the number of words on the full screen portfolio version of the theme. can we send you screen shots of what we want it to look like and you can tell us if it is possible? let me know as soon as possible please thanks.
Hello,
The theme offers many options, you can set fonts for any element, custom spaces, margins, etc.It uses Visual Composer as page builder. Yes, you can show us any screenshot and I can tell you if possible and how.
Best regards!
where i can i send the screen shots?
Sent them via email codeless.sol@gmail.com
nice looking theme was wondering a few things is it possible to make the contact info from the header show up on mobile? also is this them compatible with multisite? what if any plugins are required for this theme?
also i noticed an issues with the slider text on mobile iOS
http://imgur.com/yLN6F3YHello,
Thank you for writing us and report this issue in mobile. We will fix it.
1.Yes you can add text in header in mobile. 2.Tower Theme is compatible with multisite.
3.I dont understand what you mean, please let me know
Thank you
are any plugins require to use the theme? also any idea when the mobile issue might be fixed (have a bit of a tight timeline on this particular project. thanks!
No, no extra plugins required to run the theme. We can fix it for you in your installation if you can’t wait for a new update
Thank You
Ok awesome thanks just need to confer with the client and you should have another sale on your hands
