23226 comments found.
Hello, can be used to wordpress 4.3.1? John
Of course, possible.
Hi,
Is there a way to find the dummy code as seen here on this page:
http://newsmartwave.net/switcher/?theme=porto_wp-> shortcode -> pricing tables
So, we can copy paste the pricing table of our preference?
Hi, Could you check after import demo using the alternative method? You can use porto pricing boxes shortcode and porto pricing box shortcodes.
Hello, I cannot install the plugins Porto Content Types, Porto Shortcodes and Porto Widgets. I have got the error: PCLZIP_ERR_BAD_FORMAT(-10): Invalid archive structure. I am using Wordpress 4.3.1. Could you please help me?
I just sent you email.
Here are the problems and they all are related to the free plugin you are using for filtering. I’m reporting the same problem for the 3rd day
1- The word “filters:” is embedded on your Filtering option widget and the free plugin you are using is calling for that label. We already have an option to add a title for the widget. It is useless and it won’t work for an eCommerce site.
2- The CSS for the dropdown filtering widget is a mess.
3- There is a problem when setting up 2 filtering widgets with drop-down options above each other, when expanding the drop down CSS for the top widget, it overlays on the second widget.
It seems to me that you just adding a free plugin into your theme to do the filtering without working its CSS or even testing it…
4- The same widget where i have the problems that is used for Product filtering options “YITH”, has an checkbox option for “Show widget dropdown:” isn’t working, so the widget is always down…
Can we get a solution to these issues?
Hi,
Is there a short code I can use to display the Social Links in a different location?
What I am trying to do. I am currently using the 10 Header type. I don’t like the social icons on the bottom I want to place them right next to the telephone.
I want to place the social icon (code) if any on the Header Contact Info section of the header. so it can be right next to the telephone number.
// show social links and welcome message
echo porto_header_socials();
You should move this code right next to the following code
// show contact info and top navigation
$contact_info = $porto_settings['header-contact-info'];
if ($contact_info)
echo '<div class="header-contact">' . force_balance_tags($contact_info) . '</div>';
thank you it worked perfectly.
Could you leave 5 star in themeforest download page if you like Porto? It would encourage our work. http://themeforest.net/downloads
Can this theme use with plugin: PolyLang?
Yeah, no problem.
Hi I have been working on the configuration of the website theme 10 and it is very clunky. For instance, to hide the menus on top, I have to set the toggle to yes (Show WPML Language Switcher = yes). There other places too that it does the same kind of reverse behavior. Also, one time, I changed one color value and it reset the whole theme (including logo and other header values).
I’m feel that you might say to reinstall the whole thing but I already spent some hours by creating new pages and menu.
Thanks for your help
Hi, Please go Theme Options and click Save Changes. Please change again the colors and click Save Changes. If it’s not working well, please send me wp admin admin and ftp account through support page.
What woocommerce image dimensions do you use in your demos?
We used the following image sizes: Catalog Images: 300×400 cropped Single Image: 500×600 cropped Product Thumbnails: 90×90 cropped
Hi, i have problem after install the theme, at theme setting, for the first time i click save setting, it become blank, just a sidebar. Please help me.
Please extend memory_limit to 128M or higher in php.ini. Please add the following code below define(‘WP_DEBUG’, false); in wp-config.php: define(‘WP_MEMORY_LIMIT’, ‘128M’);
If it’s not fixed, please send me wp admin and ftp accounts. Let me check.
hi, i have a problem, my hosting provide just provide 64mb, is it possible if i want to remove header info: 1. phone number 2. WELCOME TO PORTO WORDPRESS text 3. CONTACT US 4. Special Offer! 5. Buy this Theme!
and
Credit card image at footer manually?
Thanks
Porto theme require to extend memory_limit to 128M or higher. 1, 3 Please remove the header contact info in Theme Options > Header. 2 Please remove the welcome message in Theme Options > Header. 4, 5 Please remove the menu custom content in Theme Options > Menu > If header type 1,9,13,14. 6. Please update the footer payment image in Theme Options > Footer.
was there any way to remove all that through php or css?, as for a time being i cant access the theme option as my provider only provide 64mb of memory. Thanks
$porto_settings['header-contact-info'] = $porto_settings['welcome-msg'] = $porto_settings['menu-block'] = '';
$porto_settings['footer-payments'] = true;
$porto_settings['footer-payments-image'] = array('url' => 'http://payment_image_url', 'link' => 'http://image_link');
Hi Guys, I really like the theme but I keep having issue with it. Since the latest update each time I try to do anything in the theme option area, the system crash with 500 internal error. The wp-admin get really slow as well. If I stich to another theme then its all working again. PLease pelase help I am 2 week behind with live launch.
Aslo how do I get the background to cover the entire page. At the moment it only cover from uder the main navigation
Hi, Please check after extend memory_limit to 128M or higher in php.ini and add the following code below define(‘WP_DEBUG’, false) in wp-config.php. You can add the background images in Theme Options > Skin > Backgrounds.
Please add the following code: define(‘WP_MEMORY_LIMIT’, ‘128M’);
Hi, adding the memory to 128 hasn’t change a thing. I put debug on and i Got the following line as soon as i login to the admin panel [code] Deprecated: mysql_connect(): The mysql extension is deprecated and will be removed in the future: use mysqli or PDO instead in /usr/local/www/webs/production/shop/wp-includes/wp-db.php on line 1482[/code] I cannot change background as cannot access the theme option.
Could you please login and take a look?
Could you send me ftp account or cpanel? Let me check the issues.
Hi, Can i use your theme with this plugin : Supreme Widgets Social Marketing WordPress Plugin. my theme which i am using does not working with this plugin, tks you
We didn’t tested this plugin but I think it will be work well.
Hi,
I have DEMO 6. The Homepage slider is not displaying full images = cutting off part of the image. How can I adjust/fix this to look like DEMO 18 just perfect?
Thanks
Hi, When edit the slide, please change the background fillmode to fill or fit. If it’s not working well, please send me wp admin and ftp accounts. Let me check. Regards.
I tried but didn’t work. However, I tried deleting the slide and now not working. How can I restore the slide? How do I sent you my wp admin ftp account info? Thanks
“invalid silder id.Slide ID must be a valid number”
Hi, Please import again master slider. You can find the demo sliders in Theme Package/Dummy Data. When edit the page, please configure the master slider or select again Master Slider in View Options.
Here are the problems and they all are related to the free plugin you are using in theme for filtering. I reported yesterday the first 3 problems and number 4 is a new one
1- The word “filters:” is embedded on your Filtering option widget and the free plugin you are using is calling for that label. We already have an option to add a title for the widget. It is useless and it won’t work for an eCommerce site.
2- The CSS for the dropdown filtering widget is a mess.
3- There is a problem when setting up 2 filtering widgets with drop-down options above each other, when expanding the drop down CSS for the top widget, it overlays on the second widget.
It seems to me that you just adding a free plugin into your theme to do the filtering without working its CSS or even testing it...4- The same widget where i have the problems that is used for Product filtering options “YITH”, has an checkbox option for “Show widget dropdown:” isn’t working, so the widget is always down…
Can we get a solution to these issues?
Let me clarify more with the 4th problem. When the checkbox is checked for “Show widget dropdown:”, then selecting closed status. It would shot it for you but you can’t open it…
Could you send me a screenshot if it’s not working? I just sent a message.
Please check after refresh browser cache.
I have a problem with paypal. Even though all informations regarding paypal is filled out, I get tranferred to a site on paypal saying this on submit:
“Sorry — your last action could not be completed
If you were making a purchase or sending money, we recommend that you check both your PayPal account and your email for a transaction confirmation after 30 minutes.
If you came to this page from another website, please return to that site (don’t use your browser’s Back button) and restart your activity.
If you came from PayPal’s website, click the PayPal logo in the upper-left corner to return to our home page and restart your activity. You might have to log in again.”
Could you have a solution on how to fix this?
Please contact us through purchased account.
Hi guys, so my last question and we are in business 
I would like to do a slider behind the product like this example here (http://www.knomobags.com/uk/vigo-top-zip-tote-navy.html) is this possible? Cheers
Hi, It’s impossible. Regards.
Hello guys, i was update from 2.5.4 to 2.5.6 without problems and everythings work fine, but when i try to update the WPBakery Visual Composer from 4.7.2 to 4.7.4 i get the message required package is missing. Weare i am wrong? or how i can handle this problem?Thanks in advance.
Please deactivate and delete this plugin in Plugins on admin sidebar. Please install and activate again in Appearance > Install Plugins. If it’s not working, please send me wp admin and ftp accounts through support page.
Yes i was make its first, but thanks for reply . Good support.
Did you fixed the issue? If not fixed, please send me wp admin and ftp accounts. Regards.
Could you perhaps make this theme available for auto update on Envato Wordpress Toolkit?
Ah, I apologise. I had an error in my API key.
Hi we bought this theme back in August, based on great reviews and functionality. We will be using it for an online bookstore. At the moment we are using a different platform – so currently imported all our products and have noticed that the theme works VERY slowly, both back and frontend. I’m literally sitting and watching the progress wheel turning each time I refresh a page…. Is there anything we are doing/have done wrong? Or is the theme with all its functionality so “heavy”?... I can’t believe all the people who bought this theme are happy with the speed I’m experiencing. I so do hope you will be able to help!
Hi, Please install wp cache and minify plugins. We recommend to you use Better Wordpress Minify and WP Super Cache Plugins. You can reference http://newsmartwave.net/wordpress/porto/documentation/#speedup
Hello, we have installed both, and don’t see any difference in speed. Could you have a look please?....
Also, after my designer installed these two plugins the home page stopped loading the side banners and master sliders… She uninstalled them and now the home page works again.
Please send me wp admin and ftp accounts. Let me check.
I’ll check and leave a comment
Could you change the role of admin account to Administrator? I can’t see Plugins menu on admin sidebar.
You shouldn’t publish the account in this page.
Fixed the issue. I enabled the optimize options in Ultimate > Modules > Scripts and Styles.
Hi. Thank you for looking at it. Unfortunately, even though the home page loads up quicker now, the product pages and any other category in the menu are really slow loading, takes around 10 seconds to load a new product. Is there anything else that could be done please?
Hi, I don’t have another solution. After load firstly the web pages, will be load fastly in next time.
I’m having 3 issues when using your filtering widget option YITH. I just sent you an email with the details along with the login credential.
I sent you the email.
I still have the same problem. Do me a favor and read the problems and either provide a solution or admit and say we have an issue with the theme so we can move on but don’t keep dragging a simple problem that long…
Can you look at it?
I sent you email.
I just purchased this wonderful theme. Thanks. I would like to know what app you used to create the theme documentation?
