4080 comments found.
I am unable to view some of the demo sites for this theme…
Hi
Please try again. Probably server was sleepy at that moment… 
Best regards
CactusThemes
hi Guys wondering if you can help me with the smart content box. The thumb nails have been blurry. The reason is that the thumb nails that it’s been grabbing have been smaller than the size need it. Example if the content block needs a thumbnail for safe 500×500 it goes and grabs a thumbnail for 300×300. But this is just a example not the real sizes. So do you guys have any suggestions about how I can fix this.
Hi
It depends on the videos you are using. Probably the thumbnail images of those videos are too small. In that case, you will need to upload your own images
Best regards
CactusThemes
Hi, I wanted to know when True Mag will finally have the option of having a Centered Logo like NewsTube offers. Most website layouts use and allow centered logos and its very hindering that True Mag doesn’t allow this option. I have had to pay to get certain things customized on True Mag, but don’t feel that I should have to pay more money for something that is standard on every other theme that I have purchased from ThemeForest. I really hope to have this option available with your next theme update.
I would like to note that I have reached out to your Customer Support and they have helped me with a lot of things as well, which has been very helpful and appreciated by me, but they can not help with this issue at the moment and would love this option to be available, without having to pay more money.
Thanks for your help and consideration!
Hi
Thanks for contacting us. To say a “center logo layout” is standard feature of themes is objective. However, we will consider this request seriously in next updates
Best regards
CactusThemes
Hi,
Thanks for the response. I would say that it may not be standard on all themes, but it is on a majorlty of the themes on here and has been on every theme that I have bought from Themeforest in the last couple of years. This one feature of having a centered logo is what is stopping me from launching my site and also from wanting to buy and use on other sites as well, that I would like to incorporate and use your theme for, so if you could please consider it for your next update I would deeply appreciate it as I just feel stuck right about now.
Thanks again for everything!
Hi
We have just released new version of True Mag which has centered logo layout. Please update and check.
Best regards
CactusThemes
www.gozlug.com always i get posts from users which are not member of my website.i mean when i go admin panel and checked posts 7000 posts are panding how to fix that? are those coming for buddypress?
Probably! Please chech this: http://premium.wpmudev.org/blog/buddypress-spam/
Best regards
CactusThemes
TrueMag, I got an email from Envato about Visual Composer having multiple XSS security vulnerabilities in the Visual Composer WordPress plugin versions prior to 4.7.4 (releases prior to October 2, 2015).
I currently have version 4.06 Question: are you aware of this issue? How does your theme update automatically on my website?
Hi
Latest release of True Mag has included Visual Composer 4.7.4. Please download and update theme + plugins
Best regards
CactusThemes
Hi, I i want to but the truemag template. It is really amazing and well-suited for my self-hosted video website. But I found some sort of bug in self-hosted video page. If I re size the browser screen and reduce its width, suddenly everything will get mixed up around video. Is it some sort of bug? How can it be fixed? Thank you
Hi,
Thanks for your comment.
Sorry, we cannot see your image, please send it to us again
But, we have checked the self-hosted videos on our demo site, and found that they work with other devices well.
Please create a ticket to our support system at http://ticket.cactusthemes.com/ and remember to leave your website’s URL and admin account so we can help you check
Best regards,
CactusThemes
As you can see everything gets mixed up around video when the browser screen is re-sized.
Hi,
Thanks for your feedback.
We have re-sized the browser screen, then checked self-hosted videos.
Exactly, there is an issue as you described above. So, we will fix and update it in the latest version of TrueMag theme. Please wait
Thanks for your understanding
Best regards,
CactusThemes
Quick question before buying is there a way to remove the read more on the homepage?
Which “read more” thing you are mentioning?
Hi, just a simple question: I know what the selfhosted video [player style] looks like on the actual video page. What I would like to know is, how it looks and works with selfhosted video when it is shown like on the page listing: VIMEO and YOUTUBE below: hover opens the watch now or quick view. If Quick View is chosen = what does the selfhosted video look like in the lightbox? I just would like to see a sample of the possibilities for selfhosted. Thank you very much.
Hi,
Thank for your comment.
1> Absolutely, you can add a self-hosted video to your website and it will work normally as Vimeo and YouTube videos do.
2> When Quick View is chosen, the popup will act the same as Vimeo & Youtube video popups do. You can see on our demo site.
Best regards,
CactusThemes
BAW Post View Count stopped counting views after the update 2 days ago (3.0).
Hi TV86,
Thanks for your comment.
Please check your version of theme you are using again. We have checked BAW Post Views Count version 3.0.2 on TrueMag theme version 4.0.9 and found that it works well.
If your issue is still not fixed, you need to create a ticket to our support system at http://ticket.cactusthemes.com/ and remember to leave your website’s URL and admin account so we can help you check
Best regards,
CactusThemes
Hey!
We would like to know how to create more specified channel listing pages…? We currently have the standard channel listing page(as we all do), our site needs more detailed listing(including the current global), there is a need for way to create channel listing by channel ids (preferred) or categories or tags.
I guess its the channel-listing.php, but no information what to do further..
I would really appreciate your mini guide how to create channel listing and include channels there by 1 of the 3 methods mentioned above.
THANKS YOU VERY MUCH!
to be more precise: At Cactus Channel Settings, we need the ability to assign infinity number of channel listing pages to pages. + the ability to add specific channel id’s to each of the page.
Hi Elephantsize,
Thank for your comment.
Unfortunately, our theme does not have any options to create channel listing by channel IDs or categories or tags.
In addition, we also do not have any options to help you set the ability to assign infinity number of channel listing pages to pages and have the ability to add specific channel IDs to each of the page.
We think you should find a freelancer developer helping you with this requirement.
Sorry for this inconvenience
Thanks for your understanding
Best regards,
CactusThemes
Good Morning!
I installed a plugin! (Carousel) and it came into conflict with the plugin account visualizations! I had to remove them and reinstall (BAW Post View Cont) again, but he is not working, it does not count the number of access posts.
You know what might cause this?
Hi
So the BAW Post View Count does not work anymore after you have installed (then removed) Carousel plugin?
Please provide admin account to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
Hi, Submit video and contact page stopped working (no forms are displayed ), looks like issue with contact form 7 . Can you please help
Yes, please provide site URL + admin account to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
Great theme!
How can I disable the comments from the front page? I’ve checked the box on the edit page but nothing happens…
Hi
It should work. Please provide site URL + admin account to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
Hi, this is a pre-sale question. I see the video playlist at home page in “CLASSY SLIDER”,but there is no self-hosted video on the playlist. Cuz Vimeo or YouTube is absolutely fine on mobile devices, how about self-hosted videos on that playlist? Thanks! Also, if it available, any live demo for self-hosted videos on playlist?
Hi pakwai122 ,
Thanks for your interest,
The self-hosted video on the playlist mode runs normally on the mobile.
We are sorry that there is not any demo for this
We have also checked on testing server and made sure that it works with mobile devices well.
Best regards,
CactusThemes
can you just simply add a video on the playlist? cuz i want to see the style when playing self-hosted videos on mobile devices.
most of my videos are self-hosted, i have to make sure the playlist is work fine on mobile devices before buying it.
Yes, it works. You add the self-hosted video post into the playlist just like normal
Best regards
CactusThemes
Hey,
is it possible to list the Top Rated 50 videos (posts) on a separate page? Smart content box can only list 27 posts and the Post Grid (i want to use that) can’t list Top Rated or Most Viewed posts, it can only order by date, id, user….
What can i do?
Its working now 
Cheers!
I was very happy to see the addition of Channels and Playlists, however I have yet to be able to get them to render properly. It appears that the CSS is missing from the 4.0 update, or there’s an extra plug-in I have not installed that is required. I’ve so far avoided just uploading the full theme again for fear of losing customizations and also loading unnecessary plug-ins.
Anyone else have this issue?
I’m trying to work through CT tech support but so far we’re three days in and I don’t think they even understand my issue (every question so far is replied with a non-related answer.)
Hi Rdouthit ,
We have checked your site and fixed your issue in your ticket at our support system.
Please check and kindly keep contact with us via our support system, we will try our best to help you.
Best regards,
CactusThemes
Hello i want to use budypress registration because wpmu membership makes my website slow.If i chose “anyone can register” in settings/general segment;someone can be subscriber on my site whithout admin moderation,if i close “anyone can register” in settings/general ; noone can register,what should i do ?will i create a user form and than add users and enter their information in admin panel one by one?pls help me
Hi Gozlug,
Thanks for your comment.
Please submit your question to our support system at http://ticket.cactusthemes.com/ . And please describe your requirement as clearly as possible so our supporters can help you better
Best regards,
CactusThemes
Is theme does not support plugin “Better Stop Adblock”? I tried to install that plugin but after the plugin is installed, plugin can not really active.
Hi
Please provide site URL + admin account to http://ticket.cactusthemes.com so we can check
Best regards
CactusThemes
Ticket created
Hi there, What’s wrong with the counter? He isn’t changing when somebody looks the videos. I have the latest version but it counts only the registrated users. I read this problem here too (12 months ago) – nothing changed? thx
Hi! I found the problem. It doesn’t work with Super Cache. Solved, thx
Hello, it seems like I can’t access settings page on WPML. Do you have any idea how to fix it?
Hi Komuso,
Thanks for your comment.
You should check this plugin on the default Theme (Twenty Fourteen), then see the result.
If your issue is still not fixed, please create a ticket to our support system at http://ticket.cactusthemes.com/ and remember to leave your website’s URL & admin account so we can help you check and help you better
Best regards,
CactusThemes